Etsi halvat lennot: Lufthansa

Plussat: Nothing

Miinukset: Everything.

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Plussat: Got to the destination

Miinukset: Everything

Miinukset: No WiFi despite paying. No Kosher food despite ordering.

Miinukset: The entertainment

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Plussat: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Miinukset: She could have informed me they where no longer available.

Plussat: Crew was very attentive and professional.

Miinukset: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Miinukset: Everything

Plussat: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Miinukset: Controll the quantity of packages per person

Plussat: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Miinukset: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Plussat: The take off and landing was peaceful and on time

Miinukset: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Plussat: Crew was very warm and friendly

Miinukset: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Plussat: Seat back tv’s

Miinukset: Flight was delayed over 3 hours, food was mediocre at best