Etsi halvat lennot: Lufthansa

Plussat: Was put in German Airport jail

Miinukset: See above. United sold me a ticket they knew would get me sent back after being detained

Plussat: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Miinukset: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Miinukset: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Miinukset: seats were very uncomfortable

Plussat: The crew positive attitude

Miinukset: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Plussat: I didn't end up taking the flight. It was canceled.

Miinukset: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Plussat: Trip was canceled

Miinukset: Trip was canceled without costumer exchange or rebooked

Plussat: Trip was cancelled

Plussat: Wide choice of movies and entertainment

Miinukset: Better menu options and in-flight service

Plussat: The audacity of your gross negligence in a time of global pandemic.

Miinukset: Any semblance of social responsibility or ethical behavior.

Plussat: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Plussat: Nothing!

Miinukset: Racists bastards!

Plussat: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Miinukset: Don’t sell an unrealistic connection time

Miinukset: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Plussat: Arrived early, nice bus. Class lounges

Miinukset: Friendly flight attendants, more comfort . Better food. Faster service

Plussat: Space, seats, movies.

Miinukset: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Miinukset: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Plussat: Everything but not the food

Miinukset: Food was horrible

Miinukset: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plussat: inflight staff are good but on the ground staff at airport need a great deal of improvement

Miinukset: Delayed arrival at Bangalore by more than 1 hour.

Plussat: Inflight services

Miinukset: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.