Etsi halvat lennot: Turkish Airlines

Good experience

Plussat: All went well with security and boarding.

Miinukset: Rough air and turbulence

2 hours delay and no explanation nor apologies

Plussat: Cabin crew good, professional Entertainment USB charger

Miinukset: Delay with no communication and no apologies Business seats not comfortable, limited space between seats

Poor customer service

Plussat: The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient.

Miinukset: The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman.

Miinukset: On our way back to US, we were kept in a small area with no air conditioner for one hour.

Plussat: Food was amazing. Service was great.