Etsi halvat lennot: Turkish Airlines

Plussat: I had a nice exit row seat and the plane had a good selection of entertainment.

Miinukset: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Plussat: The flight attendants were friendly, attentive and efficient.

Miinukset: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Plussat: Crew was attentive, friendly and helpful.

Miinukset: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

Plussat: The Food was good.

Miinukset: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Plussat: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Miinukset: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Miinukset: Crew could have been more pleasant

Miinukset: Aircondi

Plussat: Some crew was attentive, others were not. Piloting was good

Miinukset: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Plussat: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Miinukset: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Plussat: service on the flight was very good

Miinukset: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Plussat: In flight entertainment was definitely above average.

Miinukset: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Plussat: NOTHING

Miinukset: No options to change booking and the one given was absorbant pricing

Plussat: Excellent crew

Miinukset: Flight delayed and no reason Food very bad

Plussat: Very uncomfortable

Miinukset: More cushion

Plussat: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Miinukset: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Plussat: Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library.

Miinukset: New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library.

Plussat: Mediocre seats, very friendly staff.

Miinukset: Better food options, more comfortable seats, easier access to wi fi