Etsi halvat lennot: Turkish Airlines

Miinukset: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Miinukset: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Miinukset: Very poor job . I had bad experiences.

Plussat: Sits are very comfortable and the food is amazing.

Miinukset: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Miinukset: Due to mishandling of the situation, we were not allowed to board the plane, despite the fact there was no restriction for us not to do so.

Miinukset: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Plussat: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Miinukset: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Plussat: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Miinukset: Not getting hit twice by the crew serving food and at least an apology.

Miinukset: Change the crew they were rude

Miinukset: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Plussat: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Miinukset: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Plussat: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Miinukset: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Plussat: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Plussat: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Miinukset: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Plussat: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Miinukset: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Plussat: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Miinukset: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Miinukset: New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane

Miinukset: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Plussat: The crew was friendly and helpful.

Miinukset: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Plussat: My sleep

Miinukset: Food

Plussat: Pilots were good, they provided a smooth ride.

Miinukset: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Plussat: Nothing

Miinukset: Poor customer service