Hotel Monte Carlo Ocean City

mold, dirt and sand in bed, black tape on the walls to keep drywall in place

Location, Location, Location

Upon arrival a dirty diaper was found on our balcony, which we disposed of. Informed front desk & he just shook his head. Room 307 bathroom fan is ultra noisy.

The location of the property can’t be beat - literally just steps from the beach and boardwalk activities. The room itself was fairly spacious considering we had four women in one room.

There were so many things that just missed the mark and made me question how much I spent on ONE night. We requested early check in - I understand, sometimes this just can’t happen. That’s fine, but we are told to go wander around and they’ll text us before a certain time. That time rolled around - no text. So, we walk back to the hotel and now 45 min past the regular check in time - are told the room still isn’t ready. We had been driving all day so we asked to still use the room to get dressed so we could go eat - they said it’s only missing towels and they’d bring them up shortly. The hotel itself inside was pretty dirty. You could tell they were rushing to clean rooms because there were bags of trash all over the floor. The halls themselves are quite small so we ended up carrying our bags over trash bags to get to our room. There was a note on our table written ON a piece of trash. It was odd. We got ready for our evening and headed out for dinner. Upon our return around 11:00 pm there were still no towels. I headed down to the desk. The guy working the desk told several people in front of me that he’s new and doesn’t know anything about the questions they’re asking. To come back in the morning. The guy in front of me was obviously frustrated about a parking situation and the guy working the desk couldn’t get him away fast enough. I then asked simply for some towels and he sent me away again saying if they weren’t there he’d have someone find them. Maybe an hour later that same man showed up at our door with some towels. Overall - nothing “bad” happened. The sofa bed was so bad someone slept on the floor. But, nothing awful happened. It just really bothered me that I paid SO much simply for 2.5 star hotel in a 5-star location when I could’ve spent $150 less (that’s less than half the total price) to be a block farther from the beach and have more comfort and amenities included.