Odessa hotellia

Plussat: cleanliness, ease of checkin, friendly staff, location

Miinukset: continental breakfast was lame

Plussat: Cleanliness & Delicious Breakfast

Miinukset: No

Plussat: The room. Clean and quiet

Miinukset: Having to search for a cart to bring in my items

Plussat: Friendly staff, very comfortable bed, large rooms, easy self-parking, great free breakfast buffet. Oh, and did I mention they do a free happy hour with beer on tap? Great stay.

Miinukset: Elevators were a bit slow.

Plussat: Location was not the greatest for our needs but worked out. Breakfast was very good.

Miinukset: Maid didn't return to clean room after being told wife was sleeping. Said she would return in a hour but didn't.

Plussat: Large room comfortable bed. it sits back from the road a little so it was quiet. Decent breakfast.

Plussat: It was close to center areas we were visiting, super clean, and great price compared to neighboring hotels especially for what it was

Plussat: Very spacious king suite.

Plussat: We love this hotel and the rooms.

Miinukset: There was a plumbing issue causing no water. Guests were not notified the water was being shut off. Was told I would receive points for a free night stay but code does not work and staff unable to make good on promise.

Miinukset: First room I got had big stains in the shower floor I already had reported this 2 months before and I got the same room, nothing was done. They changed me to another room and th carpet was ripped off by the bathroom

Plussat: Lo new

Miinukset: Parking

Plussat: The hotel and my room were both very clean and fresh. Breakfast had many choices and was great. The entrance to the parking lot needs attention as there are several LARGE pot holes. The staff was great and friendly.

Miinukset: The entrance to the parking lot needs attention as there are several LARGE pot holes.

Plussat: The location was ideal. We were within walking distance of a few restaurants. The breakfast was great also.

Plussat: Rooms were spacious and modern. Bed was comfortable. Safe neighborhood.

Miinukset: Wifi password didn't work. Shower was a little dirty

Plussat: How nice it was! How clean and very comfortable!!!! Definitely will be staying there alot more!

Miinukset: No!

Plussat: Breakfast,very nice rooms,kitchen in the rooms,and an extra couch bed if needed! We love coming here.

Plussat: The room was very nice!

Miinukset: I got bit by ants at night

Plussat: Breakfast, nice rooms,kitchen in the rooms,couch and couch bed

Plussat: Room was really nice and they had a great breakfast and dinner every day. I would highly recommend this hotel.

Plussat: Very clean and accommodating

Plussat: Breakfast, nice rooms,kitchen in the rooms!

Plussat: The set up was nice

Miinukset: The tv did not work and they could not fix it. I called and the lady told me she did not know what to say because she had reset it and if that did not work she did not know what to do. The bathroom had a bad smell of feces.

Plussat: Great hotel for the price. Rooms,lobby and patio were comfortably furnished and beautifully decorated. Free ample parking. Free breakfast. Super comfortable bed. Pullout sofa. Responsive and friendly staff. Everywhere clean. Easy checkout.

Miinukset: No complaints.

Plussat: It was very nice and comfortable

Miinukset: The fact that i was charged 300 for a night when I was only paying 119 for 2 days in a row

Miinukset: The paint was scratched off on some of the walls.

Plussat: The room was huge and clean.

Plussat: They do not a continental breakfast like most hotels but the provided one for our hockey groups that were there for a tournament. They really went above and beyond.

Miinukset: Cleaning service took a little longer than I’d like.

Plussat: Location is great and beds are comfortable!

Plussat: The room, the installations of the property

Plussat: Clean rooms

Miinukset: Yeah over price beer in lobby bar

Plussat: All good

Miinukset: All good

Plussat: The room and bathroom was very nice which was important. They were also spotless and I was very impressed!!!

Miinukset: Not a thing.

Miinukset: It's nice and clean. But they overcharged this $27 and don't know why?

Plussat: I arrived during the shooting incident in Odessa last Saturday. The front desk clerk was very good at his job. Got me safely in my room quickly while the whole city was still under lockdown during the shootings.

Plussat: Great room

Miinukset: No

Plussat: The room was amazing and the bed was so comfortable!

Miinukset: Housekeeping did come knock on our door two hours before checking out asking when we were going to leave. Wouldn't have been a big deal but we were still asleep lol.

Plussat: The breakfast was really good.

Plussat: Very nice and very clean, would have loved a bed choice as said online, other than that it was great.

Miinukset: No.....bed choice I had a slight issue.

Miinukset: Breakfast was not free.. According to the bookings breakfast was suppose to be includes.

Plussat: Friendly accommodating staff.

Miinukset: No

Plussat: Very clean, cozy and comfortable

Plussat: The bed was very very comfortable! Great nights sleep! The room temperature was very comfortable. Everything was perfect but your customer service IS excellent. Friendly staff! Made us feel as if we had been there many times! Beautiful smiles, kind welcome and overall upstanding! This compliment is coming from someone who worked as a group sales/director of sales at a competitor full service hotel for 15 years. This was my first stay at a Hilton Garden and since I visit my son often at this location, this will be my hotel of choice from now on. Not one single flaw! Thank you to the staff, the cook who made our fluffy and delicious omelette, our server and the front desk attendant ! Thank you very very much! Ralph A

Miinukset: That we didn't have the time to stay an extra day!

Plussat: Friendly staff, nice rooms, restaurant and bar

Miinukset: No

Plussat: First of all the CK in person was out of these world,wow never been treated so special,he wanted to care for me,with my luggage , preceded in offering me water .the girls at bar wow best ever,I felt at home, breakfast best ever , people were so outgoing,even the guest,will definitely return ty y all God bless you

Miinukset: To be honest I was looking forward ,in getting in the pool and hot tub,but they were closed,but very thing else was great ty

Plussat: Large tv

Miinukset: No shuttle.

Plussat: Price, cleanest,

Miinukset: I had to wait too much time for checking out

Plussat: Bed was comfortable and dark. Nice big screen tv.

Miinukset: Was told breakfast was 6-10 am and received a bill for $13 the next morning after we had a bowl of cereal and one cup of coffee. Assumed it was included in rate

Plussat: Very friendly staff, great breakfast, large clean rooms!

Plussat: It had a good breakfast.

Miinukset: My room smelled like cigarettes.

Plussat: Got the room at a great price, considering that this hotel is first-class. Staff very friendly, from the front desk clerks to the woman who works in the breakfast room, clean room, not outdated, and breakfast was great.

Miinukset: Not a thing.

Plussat: Staff very friendly and helpful with directions and information. Came in from b long trip and we need coffee. A fresh pot of coffee was made in minutes.

Miinukset: The ACT was difficult to manage. Too cold,couldn't get it to heat.

Plussat: There was enough room for everyone

Miinukset: Everything was great.

Plussat: The room was large, clean and modern. But hands down, the free hot breakfast, brought to me in bed by my adorable husband was the highlight, not many hotels offer hot, well seasoned food on their breakfast ~ 💘

Miinukset: Nothing to complain about, but if I had to pick something . . . the shower could use more pressure.

Plussat: It is definitely a very good hotel. We booked a spacious one-bedroom room. It was clean, the bed was comfortable, very good coach. The breakfast was fresh and tasty. It is not pets-friendly hotel that was very important as my wife is allergic.

Miinukset: The price was a little high, the pool is outside (we were in winter) and the location is far away form the downtown (but that's not important for one night stay).

Plussat: Very clean and great breakfast

Miinukset: Tight parking & slow elevator

Plussat: This was a very clean and comfortable hotel. The breakfast far exceeded most 2.5 star hotels.

Miinukset: no

Plussat: The room was clean. The breakfast was good.

Miinukset: Should have booked directly with hotel. Found out we would receive senior discount and much better room price.

Plussat: Very nice hotel. Room was a good size and had a fridge and microwave. Complimentary breakfast in the morning was good.

Plussat: location in proximity to where I would be working while in town. Breakfast was good, particularly w/ my food restrictions, dairy and gluten.

Miinukset: Housekeeping started cleaning my room, but for some reason did not complete it. Trash was not picked up.

Plussat: Breakfast Great, Odessa, TX, Everything was great.

Miinukset: N/A

Plussat: The location and the check in staff. The desk (check in staff) was very nice and helpful. The location was good with convenience stores located near by.

Miinukset: We had two rooms(one for our daughter and grand baby- they stayed two nights ) and one for me and my husband- we stated three nights. Our rooms were not cleaned during our entire stay nor did we receive clean towels.

Plussat: the front desk clerk was very friendly. room was very clean and comfortable.

Miinukset: the only problem I had was that when I booked the room I booked it thinking there was a pool and hot tub which apparently there is no hot tub and the pool was closed so that was very disappointing other than that my stay was awesome

Plussat: The bed was comfortable.

Miinukset: Many things need to be updated or replaced: bath/shower, wall paint, and all the furniture. The walls and doors were scuffed with dirty smears in the hallways and rooms. Maybe it's part of the 'oil and gas' renters?

Miinukset: The bathroom floor was very sticky

Plussat: Location . Hotel is near UTPB.

Plussat: Friendly Staff

Miinukset: Noise in the room from other guest.

Plussat: Comfortable

Miinukset: Lady at desk in morning was a little rude.

Plussat: Great room, great price, close to where I needed to be.

Plussat: Location. Its easy to get to and close to the airport.

Plussat: Bed was so comfortable

Plussat: The size of the room and the beds were comfortable.

Miinukset: The bathroom looked old and the walls had weird patches in them. The bathtub had cracks in it with orange mildew in it.

Plussat: Great location

Plussat: The way it looked the staff was great and room was super nice and clean..We also loved the location.

Miinukset: We did not like the fact that they did not have no free continental Breakfast..Other than that it was great.

Plussat: It has been newly renovated featuring modern fixtures, and decor. As well as new beds.

Miinukset: We were a bit disappointed that the onsite restaurant was closed. The Blackened Chicken Alfredo is one of our favorite dishes on the menu. So delicious! We're from El PASO, and frequent the Holiday Inn off of Sunland Park.

Plussat: How new it was

Plussat: The room was really nice and comfortable.

Miinukset: I waited at the front counter for staff to check me in for 10 minutes. It was frustrating because I was tired. I tried calling them while I was the front desk, too, and no one answered. There was also a gross spill in the elevator.

Plussat: N/A

Miinukset: Toilet wouldn’t flush but staff moved us to a room quickly

Plussat: Conveniently located

Miinukset: N/a

Plussat: Location

Miinukset: Website showed pet friendly and picture of hot tub: neither was true No hot water in shower Supposedly renovated but carpet was snagged and dirty

Plussat: I need a refund for one night

Miinukset: Nothing

Plussat: People were nice, close to restaurants and shopping, right across from UTPB and the Stonehenge replica

Miinukset: Had the main hotel a/c unit right below my window. It was rather convoluted to get to this place as the only entrance is on the frontage road which is not reachable except circling around from the other side of the freeway. An entrance from the side road would have been helpful.

Plussat: Desk personnel very friendly and professional

Miinukset: There was no complimentary breakfast

Plussat: Fantastic breakfast

Plussat: It was so convenient. There was everything we needed and so clean. Perfect.

Miinukset: Wish we could have stayed longer

Plussat: Nice hotel, nice prices....

Miinukset: The only problem we had was it sounded like the bearings were going out in the air unit in our room. Made it difficult to sleep. We should have asked for another room.... Everything else was nice. I would stay there again, and hope I don't get that room..

Miinukset: I didn't like the way the bed was caved in the middle so my husband and I had to fight to stay out of the middle. The light in the bathroom light kept flickering while we were trying to use the mirror. Then they charged me more than I expected to pay. I was totally disappointed with the service

Plussat: Clean, very nice spacious room

Miinukset: Parking was tough at night

Plussat: everything was great, tv, full refridge, bathroom, bed, location, parking, staff, microwave, dishes, full stove, wi-fi, usb charging port, breakfast was the best in the world.

Miinukset: would not change a thing.

Plussat: Good location. Easy access.

Miinukset: The cleaning staff were quite noisy in the am.

Plussat: The room had many features that did not expect

Miinukset: None

Plussat: Staff was really nice

Miinukset: To be honest breakfast wasn't to gooD

Plussat: Staff and location.

Miinukset: I stayed in two different rooms, they both had a body odor smell to them.

Plussat: The hotel room was spacious and we loved the sofa bed.

Miinukset: Nothing

Plussat: It was great! The staff was great and we got to have our fur babies stay with us as well .

Plussat: Friendly staff, the cleaning lady is very nice and attentive.

Miinukset: My room had a weird smell and dirty carpet.

Plussat: Staff is very attentive and helpful. Room is very clean and attention is paid to detail.

Plussat: It was clean, well-maintained, and met all of my needs. Everything worked. The hot breakfast, while not extravagant, was sufficient with eggs and bacon or sausage, waffles, and the other usual items.

Miinukset: Nachos were served in the evening, but with lukewarm Velveeta the only ingredient, it was not worth preparing or eating.

Plussat: Very clean and comfortable

Miinukset: The cleaning crew walked in without knocking and the front seat lady was rude

Plussat: The morning staff was pleasant.

Miinukset: Every property can have a bad day that’s totally understandable... not attentive staff, dirty room (Like used soap with hair in it and not just one bar but 2 in the bathtub

Plussat: Clean, Great Location

Miinukset: Fire ants in parking lot, terrible!!!

Plussat: The check in person greeted us with a smile.

Miinukset: Nothing

Plussat: He breakfast was cold and almost gone by 8 o clock they were not refilling anything. Their front desk clerks were getting food for themselves while they were already almost out of food. Disappointing. Everything else was fine.

Plussat: Cleanliness and comfort

Miinukset: Water pressure was lacking.

Miinukset: The hotel is is fine it was clean and the room was nice . Ac worked good and sheets were clean. Staff could have better hospitality . Maybe understand the fact that your a customer and have probably been traveling or working all day.

Plussat: Cleanliness

Miinukset: When we first arrive the TV remote was not working and one light bulb was no good-I took both to the check in desk and she brought operational ones back within 10 min.

Plussat: Very clean and comfortable rooms!

Plussat: The room was superior with a fantastic shower

Miinukset: The sheets were low thread count so they were rough

Miinukset: I searched booking.com specifically for a property that had a pool. This site showed the pool was year round. It is not. We could have had the same quality stay for 50% less. Very disappointed with the description, as we literally were ONLY looking for a pool.

Plussat: The location.

Miinukset: My sheets were dirty.

Plussat: The bed was quite comfortable and the room was extremely quiet and spacious. Air conditioning allowed for cooling the room to whatever level I wanted. There was no cooling limit.

Plussat: Breakfast was delicious! Great facilities. Friendly staff.

Plussat: It is in a good area

Miinukset: What could have been better is your rates. Iwas told it would be $104 a night not to go up every night. I will never use this site again

Plussat: Great hotel. Very clean .

Plussat: Friendly staff, clean room, safe & convenient location, good breakfast, nice/clean fitness room

Miinukset: Outdoor pool vs indoor

Plussat: Location

Miinukset: Location. Major high traffic road

Plussat: Close to my work

Plussat: Location.

Miinukset: Everything was on point.

Plussat: The clean room friendly staff and good breakfast

Plussat: Good location, nice room.

Plussat: nice overall.

Miinukset: breakfast a little lacking.

Plussat: Cleanliness

Miinukset: The room was dark enough

Plussat: Proximity to local shopping and the Stonehenge Replica was a definite plus. The free breakfast is also a nice amenity.

Miinukset: I stay in Hampton Inns around the country. This location didn't live up to my normal expectations for this chain. Vending machines dispensed warm soda, room fridge didn't keep anything cold and elevator would take you up to the 3rd floor before lobby.

Plussat: Beautiful room. quiet, clean.

Miinukset: Breakfast was horrible, carbs only. Boiled eggs and yogurt were the only things that were protein. No eggs except the above, nothing hot but gravy. very poor food choices.

Plussat: location

Miinukset: no extra pillows

Plussat: The staff was helpful and friendly. Room was clean and comfortable. I would stay here again.

Plussat: Location

Miinukset: Yes

Plussat: Check in and out was easy and the staff was wonderful. The Room was very clean and quiet. Breakfast was great. When we go back we will be staying there again.

Plussat: The Comfort

Miinukset: Water smelled horrible in restroom. Also something happened with the lock to our room and had to manually be let leave. Front desk wasn't able to figure out why not even the master key would work. The 7-11 front desk auditor was rude

Plussat: Quiet

Miinukset: TV kept losing signal.

Plussat: Everything

Miinukset: Breakfast sausage tasted old.

Plussat: I absolutely love the service staff, extremely friendly very wholesome, the breakfast is delicious & phenomenal, witnessed an awesome event in one of the conference rooms. It was thrilling.

Miinukset: It didn’t have a hot pool :( was so looking forward to it because of the cold weather. It would have been a very pleasant experience.

Plussat: Ample parking, great breakfast, quiet room.

Plussat: front desk clerk was very friendly and always had a smile made my afternoon..he was very helpful when I needed another room...the housekeeping staff was friendly and room was great. I truly enjoyed our stay due to your front desk employee I beleiv

Miinukset: nothing to complain about

Plussat: people

Miinukset: layout of rooms

Plussat: Staff was friendly

Miinukset: There were many things in need of repair in the room. I tried to list them all here, but we can only write 255 characters.

Plussat: Clean

Miinukset: No

Plussat: Location for my needs

Plussat: New and clean.

Plussat: The cleanliness

Miinukset: The beds were awful and the buffet was empty and staff was not in a hurry to refill.

Plussat: Everything was great

Miinukset: no exhaust fan on bathroom

Plussat: Clean and comfortable

Miinukset: Didn't like no pool no wifi wasn't allowed to check out late because I booked through a third party vendor and also receptionist couldn't take a $20 because it was the weekend and for the price of the room breakfast should be available

Plussat: Clean room and the wonderful helpful staff.

Miinukset: No I would not change anything.

Plussat: I was booked into the wrong city.and Odessa candlewood will not refund my money. I thought this was a very respectful company. They know I didn't stay there and still billed me for it. Very dissatisfied.

Plussat: Room and amenities

Miinukset: The bathtub was clogged the entire stay. Staff said the maintenance department wouldn't be in until Monday (we stayed Friday through Sunday). They didn't offer to move us rooms until the last night we were there.

Plussat: It smelled like rotten milk and the floor looked like it was stained with koolaid everywhere

Miinukset: Because it's trashy

Plussat: Nice and spacious room with a nice kitchen and comfortable beds

Miinukset: the room had a weird smell but with the air conditioner on help it. My only complaint is that kitchen floor was not clean and sticky as they sprayed it and they forgot to mop it. I went to the front desk and they told me that there was no housekeeping.

Plussat: Staff was great.

Miinukset: Bed was the most uncomfortable thing I've ever slept in. Elevator made horrible noises.

Plussat: The lady at the front dest was super nice and helpful. The room was clean and comfortable. They had washers and dryers which was awesome. The price wasn't bad either. I would definitely stay here again.

Plussat: Excellent housekeeping & Check in Service

Plussat: Room was great

Miinukset: It was far from my friends house

Plussat: I love Candlewood Suites. Nice gym, free laundry!

Miinukset: Nope

Plussat: Clean

Plussat: The location was very convenient for work

Miinukset: A staff member was rude. She worked the night shift and that honestly what i remember most about my stay at this facility.

Plussat: Nice newer inside entry hotel.

Miinukset: Can't think of anything.

Plussat: Excellent! Clean, comfortable, cold air in room, and the breakfast was fantastic!!! My second stay; not my last!

Plussat: Price was right and bed was comfortable

Miinukset: Seemed like alot of things were not working, vending machine, jacuzzi, computer work station.

Plussat: Room offered a home like feeling. Air conditioning kept the room very cold. Overall a good experience.

Plussat: First, everything was very clean: the lobby, my room and bathroom, and the breakfast area. Check-in/check-out was very easy, and the staff was friendly and helpful. Breakfast was a pleasant surprise! The eggs were delicious! There was yogurt, there were waffles, sausage patties, and cereals, juices, etc. I would stay here again...in fact, I’m about to book another night! BTW, the bed was SO comfortable, the room was nice and cool, and the bathroom was very clean. There is a microwave and a mini fridge in the room, very convenient!

Miinukset: This was NOT the fault of the hotel, but I was awakened in the middle of the night by the couple next door, who were engaged in a VERY loud love session, complete with headboard knocking against the wall. It did not go on too long, but I couldn’t get back to sleep for another two hours.

Plussat: They had scrambled eggs. bacon and sausage with make your own waffles. They went out of there way to help you

Miinukset: Nothing

Plussat: The room was nice and clean, peaceful, breakfast was good.

Miinukset: Room phone didn't work, clock was set to the wrong time. The night clerk was unsure of directions to the hotel. Otherwise it was fine

Plussat: Quirt and good location.

Miinukset: I won't stay there again because they didn't have Bibles in the rooms. Also we had a problem with a toilet that wasn't fixed until the 2nd request, about 8 hours after we notified them.

Plussat: Staff was very helpful and thI room spacious.

Miinukset: I could hear our neighbor with the adjoining wall coughing and snoring. In the morning I also heard two alarms outside of our room.

Plussat: No problems with anything. Fast check in. Got a ground room floor. Very clean room with comfortable bed and nice desk area. And everything worked like it should which is unusual for a lot of hotels.

Miinukset: Walls a little thin.

Plussat: The location was convenient to my job location

Miinukset: One staff member seemed upset every time i saw her. She was very direct in interaction and ended the conversation abruptly. She worked Friday night 9.13.19 and i needed her to update my room card. After this interaction i avoided her for the rest off my stay

Plussat: the bed was my favorite part of it. it is so comfortable. slept like a baby

Miinukset: everything was awesome.

Plussat: Room is spacious and bed dressed neatly

Miinukset: Water ( shower) pressure sucks.

Plussat: everything

Miinukset: nothing to complain about

Plussat: friendly staff, room selection for me was perfect and the room was clean.

Plussat: Clean and comfortable

Miinukset: Great stay

Plussat: The room was clean and the beds were comfortable.Breakfast was delicious.

Plussat: I was able to check in fast

Miinukset: The elevator was not working and they only had rooms left on the 2nd and 3rd floor

Plussat: Low fee.

Miinukset: Breakfast was not good. Eggs tasted like they came out of a box. Little variety. Shower pressure was low. Blinds would not raise.

Plussat: Location

Miinukset: Elevator was broken the entire stay and we were on the 3rd floor.

Plussat: Parking

Miinukset: Elevator did not work. Wish I had know before they took my money from my account. Shower only trickled. Left rope (Christmas present) no one turned it in. So I am saying there are thief’s there be careful.

Plussat: Clean & Friendly

Miinukset: Nothing

Plussat: Everything

Miinukset: No problem with them they are awesome