Odessa hotellia

Plussat: The clean room spacious

Miinukset: Doors slam hard

Miinukset: Staff was totally rude!! My room was dirty on arrival and wanted a new room I was called a liar and then got a partial refund for mu stay and because of this they banned me from the hotel bc I complained about a dirty room. Worst stay ever!!!!!!!

Plussat: It was very nice and comfortable

Miinukset: The fact that i was charged 300 for a night when I was only paying 119 for 2 days in a row

Plussat: Central

Miinukset: Room was dirty. Coushions and pillows on couch filthy. Bathroom door looked liked a child took a pen and wrote all over it. Tiles in the kitchen area were loose.

Plussat: not for the price the room was not to my exspectation

Miinukset: room was very slanted in places felt like floor unstable

Plussat: The staff was very accommodating and pleasant. The room was very clean. It was very quiet and I had no trouble sleeping.

Miinukset: No.

Plussat: Food

Plussat: The size of the room.

Miinukset: No.

Plussat: I was so impressed with my stay at this hotel. The staff was so nice and inviting made me feel welcome. The room was so spacious and view of the pool was great! They were pet friendly and breakfast was so good! I will definitely be back.

Miinukset: I can't think of anything I didn't like!

Plussat: The staff greeted me and was very professional and welcoming. The room was spacious and accommodating. It had everything I needed. I even got a room on the 1st floor and that was great! The free breakfast was the best!

Miinukset: I honestly cannot think of a thing I didn't like about the place.

Miinukset: Couldn't see the TV from the bed.

Plussat: Extremely happy with hotel, parking was tight,but found a place.Breakfast very good.

Miinukset: Location, would have liked to have been closer to the interstate, but that is a small inconvenience for such a nice place as this.

Plussat: Thanks, good experience

Plussat: LOCATION

Miinukset: DOOR KEY DINT OPERATE MANY TIMES ... HAD TO GO TO FRONT DESK 3-4 TIMES.

Plussat: The staff is very helpful and that you can cook in the room

Miinukset: The bed was very uncomfortable had to change rooms

Plussat: We were greeted with a friendly receptionist. The room was clean, quiet and the bed was very comfortable

Miinukset: . The location was off, away from the 20 freeway.

Plussat: I was snowed in for two days during blizzard. Very nice stay, lots of bang for your buck. Beds were ver comfortable. Will defenatly stay there again. Breakfast is not free but still very delicous and very affordable.

Plussat: Very nice staff

Plussat: Clean room

Miinukset: More care for the bedding and coffee machine area. The maid forgot to clean it up Provide better coffee brand. The one in the room was flavorless . Clean up the shower area ,,it has mold We had problem with the room fan it was loud and can not stop it Last day the internet and tv were out

Miinukset: No one at desk when we arrived Gave us key cards which did not open doors (we had two rooms..one for husband & i...older daughter had room in her name) When we got into room bed was unmade, dirty towels in bathroom, trash not emptied Moved us to room on different floor. Requested a blanket by phone call to front desk. After two hours, they did not bring, so we had to go back down to front desk. We're told there were blankets, sheets, and pillow in closet, and we had already told them that was not the case. We were finally given an extra blanket.

Plussat: Friendly staff, clean room, safe & convenient location, good breakfast, nice/clean fitness room

Miinukset: Outdoor pool vs indoor

Plussat: Geeezus! If the weekly rate wasnt so expensive....I would have stayed. Perfect! No complaints! Will return and I highly recommend this place!

Plussat: Everything

Miinukset: Breakfast sausage tasted old.

Plussat: Good location, nice room.

Plussat: location

Miinukset: no extra pillows

Plussat: Proximity to local shopping and the Stonehenge Replica was a definite plus. The free breakfast is also a nice amenity.

Miinukset: I stay in Hampton Inns around the country. This location didn't live up to my normal expectations for this chain. Vending machines dispensed warm soda, room fridge didn't keep anything cold and elevator would take you up to the 3rd floor before lobby.

Plussat: Beautiful room. quiet, clean.

Miinukset: Breakfast was horrible, carbs only. Boiled eggs and yogurt were the only things that were protein. No eggs except the above, nothing hot but gravy. very poor food choices.

Plussat: The Comfort

Miinukset: Water smelled horrible in restroom. Also something happened with the lock to our room and had to manually be let leave. Front desk wasn't able to figure out why not even the master key would work. The 7-11 front desk auditor was rude

Plussat: location

Miinukset: telephone did not work, was told on the 800 number that they had airport shuttle service which they did not. Had to wait over and hour for a taxi the hotel called for me.

Plussat: I've always liked the Hampton! , one of the few hotels that still offer smoking rooms, which I appreciate!

Miinukset: I like to have more coffee in the rooms. At least I like to see two of each,

Plussat: Location . Hotel is near UTPB.

Plussat: The size of the room and the beds were comfortable.

Miinukset: The bathroom looked old and the walls had weird patches in them. The bathtub had cracks in it with orange mildew in it.

Plussat: Friendly Staff

Miinukset: Noise in the room from other guest.

Plussat: the front desk clerk was very friendly. room was very clean and comfortable.

Miinukset: the only problem I had was that when I booked the room I booked it thinking there was a pool and hot tub which apparently there is no hot tub and the pool was closed so that was very disappointing other than that my stay was awesome

Plussat: The location and the check in staff. The desk (check in staff) was very nice and helpful. The location was good with convenience stores located near by.

Miinukset: We had two rooms(one for our daughter and grand baby- they stayed two nights ) and one for me and my husband- we stated three nights. Our rooms were not cleaned during our entire stay nor did we receive clean towels.

Plussat: The hotel was nice

Plussat: All was fine.

Miinukset: The orange juice in the lobby was not good, but the overall experience was great.

Plussat: Great overall

Miinukset: non

Plussat: Room and amenities

Miinukset: The bathtub was clogged the entire stay. Staff said the maintenance department wouldn't be in until Monday (we stayed Friday through Sunday). They didn't offer to move us rooms until the last night we were there.

Plussat: Excellent housekeeping & Check in Service

Plussat: Clean rooms, just right beds, and nice sized bathrooms. They come with a full fridge, cook top, microwave, and dishes.

Miinukset: They mounted the T.V. in the corner and way to low, and just hard to watch. Overall I would stay there again...

Plussat: The room was really nice and comfortable.

Miinukset: I waited at the front counter for staff to check me in for 10 minutes. It was frustrating because I was tired. I tried calling them while I was the front desk, too, and no one answered. There was also a gross spill in the elevator.

Plussat: Conveniently located

Miinukset: N/a

Plussat: Desk personnel very friendly and professional

Miinukset: There was no complimentary breakfast

Plussat: Location

Miinukset: Website showed pet friendly and picture of hot tub: neither was true No hot water in shower Supposedly renovated but carpet was snagged and dirty

Plussat: Nothing

Miinukset: Very dirty plaster falling off walls and ceilings also smelled bad garbage in hallways elevator out of order very rude people

Plussat: Location

Miinukset: Room needed updating especially the bathroom.

Plussat: Location, proximity to shopping

Miinukset: You have to drive through a car lot to get to the hotel from the mall

Miinukset: Guests were loud having parties until 3am, staff did not ask them to keep the noise to a civil level. Don't go during hunting season.

Plussat: Location

Miinukset: There was a party until 3am and the music was so loud it was impossible to sleep. The bass caused the picture on the wall the shake. When I called the front office the response was, “there’s nothing we can do”. The music could have been

Plussat: Cleanse and friendly staff.

Miinukset: Being right in front of the hotel elevator. But I was also a little early and she worked with me.

Plussat: nothing.

Miinukset: no clean bathroom, no free continental breakfast. fair customer service.

Plussat: Clean and easy to get to.

Miinukset: Front desk clerk was sour and when I asked about getting double beds she said it couldn't be done.Also there was no chair in our room or light cover in the bathroom, or breakfast When asked about it she said it was because we paid a cheaper rate online.

Plussat: The shuttle drivers to and from the airport were very friendly.

Miinukset: I had misplaces an item. I called twice about it and never received an call back.

Miinukset: Fitness center didn’t have any weights or equipment, just treadmills and elliptical. Coat of room was extremely high due to an event going on in Odessa.

Plussat: The beds were great breakfast was good

Miinukset: Bathroom could have been clean

Miinukset: The rooms AC did not work and they would not move us nor did the manager ever call us back. Just took my money and never returned my call. Odessa in the summer, no AC and the manager does not care to salvage my business.

Plussat: The room was nice and clean, peaceful, breakfast was good.

Miinukset: Room phone didn't work, clock was set to the wrong time. The night clerk was unsure of directions to the hotel. Otherwise it was fine

Plussat: Quirt and good location.

Miinukset: I won't stay there again because they didn't have Bibles in the rooms. Also we had a problem with a toilet that wasn't fixed until the 2nd request, about 8 hours after we notified them.

Plussat: Staff was very helpful and thI room spacious.

Miinukset: I could hear our neighbor with the adjoining wall coughing and snoring. In the morning I also heard two alarms outside of our room.

Plussat: The beds were comfortable

Plussat: Not too much!

Miinukset: Depends on why you are staying. If oil field worker than its good. For recreation not so good. It's in a scary side of town and there was a big group of guys hanging out in the parking lot till all hours of the night playing loud music.

Plussat: Good overall experience. Swimming pool could have been cleaner.

Plussat: Front counter woman on my second day was awesome

Miinukset: Last who clean room didn't clean after she was told to do so

Plussat: Staff are nice though very clean through out

Miinukset: Askin for desk to contact me @ room while I was there for confirmation abt room charge nothing was told for whatever reason

Plussat: Clean well designed room, large king sized bed, nice shower

Miinukset: no

Miinukset: Location. This motel was hard to find due to the address provided.

Plussat: The room was nice. I was suprised the two days I was there the elevator was very dirty. The breakfast was alright but the entire time I was there the trash cans were running over in the dining area.

Miinukset: It's nice place but it needs a manager that walks there facility. Sitting in the back watching youtube isn't managing

Plussat: Very good breakfast and great room size. Facility look great!

Miinukset: The bed wasn't comfortable. I felt like I was falling out of bed!

Plussat: The breakfast

Miinukset: Cost amenities

Plussat: The Fresh omelet from the lady in the morning.

Miinukset: The music from the lounge was so loud you could hear it in your room. Stopped at 2 am was not a happy camper. Breakfast at the breakfast bar was cold.

Plussat: Excellent place for kids.

Plussat: Clean hotel , clean rooms, comfortable beds, really polite staff, and the free breakfast was really good! I'd definitely stay here again. I give it a 10/10

Plussat: Great hotel, staff. But, floors are too thin. We stayed on 2nd floor and could hear every step those above us made. IF we ever stay here again it will be on 3rd floor. After all... sleep is kinda important.

Miinukset: See comments

Plussat: Staff, especially the breakfast crew was very pleasant and attentive.

Plussat: Staff was great! Friendly.

Miinukset: No

Plussat: Location

Miinukset: Elevator was not working. Unwanted items from past visitors were found in the hide-a-bed.....lets just say it was not the cleanest hotel room. No sheets, blankets, or pillows in the room for the hide-a-bed. Desk clerk had to find these items for us.

Plussat: Staff was very helpful and informative the room exceeded our expectations A real hidden gem, will definitely revisit

Plussat: The location was fine the breakfast was fine

Miinukset: Stray clothes left in room on couch. Plenty of hair in shower

Plussat: Cleanliness!

Miinukset: Everything

Plussat: breakfast

Miinukset: no, everything was fine

Plussat: Nothing really

Miinukset: First of all, I decided to stay in a hotel so I could submit a work document that night, but internet in the hotel & business office wasn't working. The night staff said she doesn't know the password to log into the computer and it has to wait till morn.

Plussat: Bed was great, pillows pretty good too

Miinukset: No one was ever at the front desk, I had t go back every time I left & tried to get back in to my room, the key would not work. It was very irritating. The room was very dark, but over-all, the room was really good

Plussat: The rooms were very nice and clean. Perfect size with great amenities for our needs.

Miinukset: there were pee stains on the wall in the restroom