Holiday Inn Express Hotel & Suites Olathe North

Clean, comfortable bed. Staff was amazingly nice. Good Breakfast selection, hostess was exceptional.

Couch sofa mattress was awful. Blanket felt like a scratchy towel. Disappointed that my grandson did not have a comfy mattress or blanket for the price.

Clean facilities, great location

Everything was great until checkout I went to the front desk to check out and I was told it should have been a checkout slip underneath my door. I told the woman there was not a slip underneath my door and could she check me out. She told me she was setting up breakfast right now, she seemed to be aggravated printed my slip and left the desk with me still holding the door keys I tried handing to her. So I asked would you like me to leave these on the desk and she said yes and kept walking. I felt customer service was great until I encountered her needless to say I will not use this hotel again because of her. Good luck!!!!

Location and near-by restaurants and shopping

Elevators sloooooow

My 3 year old loved the huge jet tub in the room.