Olathe hotellia

Plussat: The room was as advertised. The property, likewise, was as advertised. Price was reasonable. Staff was exceptional. I interacted with six of the staff and was always pleased. Pool was nice, but no hot tub.

Miinukset: Pay particular attention to the way breakfast is included or not included in the pricing at booking. Some rooms include breakfast. Others do not. We ended up paying $11 per room per night for breakfast. Not the end of the world, but pay attention.

Plussat: An otherwise great place!

Miinukset: No microwave in the room or at least on the floors.

Plussat: Clean and the decorating was beautiful

Plussat: Nice facility. good parking and location.

Miinukset: THE BED! It felt like sleeping on a dining room table!

Plussat: Location and ease of access also the venue is great

Plussat: Very convenient for my travel to local retailers. I stay in a lot of hotels regularly as part of my job.

Miinukset: The staff couldn't care less! Upon check in the only words that were said to me were, "elevator on the right". The bar manager was busy discussing how tired he was to someone on the phone while the bartender made a poor drink that was horribly over priced

Plussat: Check in was super quick and easy. The gentleman that assisted us was pleasant and welcomed us, gave his name to make sure we contacted him if we had any questions or issues.

Plussat: Staff!!!

Plussat: cleanliness

Miinukset: breakfast was disappointing

Plussat: Was very nice. Room was large and clean.

Miinukset: Was deceived by the breakfast policy. When booking, it was mentioned a free breakfast. When I check in it was mentioned that it was included. Went to breakfast in the morning, was informed by the desk that because I did not book through there sight it was not included. When I mentioned I was a rewards member. The same comment about not booking through the site. A clarification is needed.

Plussat: Staff is wonderful!

Plussat: Breakfast was great, staff was friendly, bed was comfortable, and room was clean! Also, very conveniently located just down the highway about 15 minutes from Kansas Speedway, easy to get to and from the track all weekend! We enjoyed our stay!

Miinukset: The only problem was the room air conditioner! It seemed to run OK but the air always seemed damp and humid. I strongly suspect the air conditioner "drain" was plugged up or faulty -- and the condensed moisture could not escape the room. Otherwise, the facility was quite adequate.

Plussat: Kitchenette. The bed was super comfortable! Neat and tidy room.

Miinukset: Lack of staff presence at the front desk. Waited at the front desk 5 minutes before a staff person showed up from the back office. The view from the room was a very bright blinding spotlight. I guess it's to light up the building?

Plussat: Customer service was excellent!!

Miinukset: There was a couple that woke me one night with their fighting and screaming. I called the front desk and he apologized and said that they were addressing it.

Plussat: King one bedroom suite offers home away from home

Miinukset: NA

Plussat: Very friendly and helpful staff.

Miinukset: Snack toom was out of Klondike bars

Plussat: The bed

Miinukset: Nothing

Plussat: breakfast and location were great!

Miinukset: everything was great!

Plussat: Very friendly and attentive staff. Beautiful hotel.

Plussat: The room facilities were excellent

Miinukset: No bar or nearby restaurant and the breakfast was very poor

Plussat: Close enough to University of Kansas (30 Miles) without staying in Lawrence. Verry clean facility. Bed not as comfortable.

Miinukset: Staff average at best. Not the friendliest.

Plussat: Breakfast was excellent. It saved me tme as well being so conveniant.

Miinukset: Bed was to soft? Did not sleep well.

Plussat: Everything was great. Clean, fresh, bright, and polished. Very nice room. Roomy. Everything above par. The bed and pillows were super fresh and comnortable. The lighting was good all over. Staff was Exellent!! Location was perfect, right off the Interstate, and walking distance from our primary interest point The Irishman behind the desk on second shift was very helpful and courteous, and gave us pertinent information.

Miinukset: Two Very Small things. One of notice for maintenance: In the bathroom, room 229, ight bottom side of shower directly above the tile kick surround, there is a one square inch patch of wall covering which looks like it was replaced. To complete the patching, it needs to be painted to dovetail with the rest of the wall. The second very small detail was the biscuits and gravy. They seemed kind of tasteless. Just my opinion. All else regarding breakfast was just right. The lady taking care of the breakfast area was A-OK. The breakfast area was bright, spotless and comfy..

Miinukset: Didn't get the room we booked and the room they gave us was not big enough for our family. And they told us to bad that's what we have for you.

Plussat: Bathroom was really nice and the bed was very comfy.

Miinukset: The alarm clock wasn’t working right. Time kept changing every second instead of every minute. Also the tv froze a few times.

Plussat: Clean, mattress firm, late checkout allowed. Staff great!

Miinukset: See above

Plussat: Cleanness and breakfast.

Miinukset: I did not like that when I call front desk no one picked up.

Plussat: Room was spotless and comfortable.

Miinukset: Breakfast staff was unavailable because they were socializing in the back kitchen. I'm sure this isn't typical, but I had to leave without being able to order an omelet since I couldn't wait.

Plussat: The rooms were clean and a good size and the barman in the bar was fantastic

Miinukset: Room service stops at 11pm

Plussat: Great and clean room, wonderful breakfast!

Plussat: Amenities

Plussat: Liked everything almost! We come every year!

Miinukset: Need better pillows, they are way to flat

Plussat: Very nice and clean

Plussat: The suite itself was very inviting

Miinukset: NA

Plussat: Fantastic complementary drinks and fabulous breakfast!

Miinukset: Nothing!

Plussat: The Embassy Suites experience

Miinukset: Nothing

Plussat: Relaxed feel. Private. Comfort of not having to leave, The Terrace and J Bar were great places to eat and unwind.

Miinukset: The only thing is there isn't a walk way straight to the entrance, and yet people have made a path through the landscape. A sidewalk directly in the middle instead of just the ones on the sides would be smarter and save the landscaping.

Plussat: Cleanliness and breakfast

Plussat: Clean, the staff was friendly and helpful. The room was spacious. The sofa had a trundle bed. A fun surprise which meant the kids did not need to share the second queen bed.

Miinukset: .

Plussat: Waffles were great

Miinukset: Eggs were kind of cold.

Plussat: It is such a nice place. Rooms are roomy. Clean and quiet. The beds are extremely comfortable!

Miinukset: I really do not have any negative things about this hotel.

Plussat: Modern look was great!

Miinukset: Patio right under room, guest blasting music past midnight, breakfast was average at best, no bar, and extra small pool.

Plussat: Extremely clean and new. Modern look and great value

Plussat: The hotel is brand new.

Miinukset: We could hear people outside our room talk

Plussat: Excellent customer service and the rooms were very clean and comfortable!

Plussat: Comfortable beds Clean bathroom Modern appearance

Miinukset: Not many restaurant choices close by

Plussat: Friendly and helpful staff!

Plussat: I travel a lot and can tell this is a well-managed hotel. The hotel staff, was very responsive and accommodative. Thank you for making our experience enjoyable.

Plussat: It was a great location - close to shopping and restaurants.

Miinukset: Power outlet availability

Plussat: Yes

Miinukset: Everything was fine!

Plussat: Location is great. Right near the highway and almost every store you could think of.

Plussat: I had the worst experience ever at this hotel. Had to wait 5 hours for a room, the room they gave me still had the prior persons bedding on it because you could see the hair and body oils on sheets and pillows. The heater did not work in the room and the tv went out an hour into it. House keeping barged in my door in the early am without knocking as i was naked in the shower and she continued to do her work as if it was normal. They then had a maintinance issue with the elevators and I had to haul my luggage down the stairs. As i was attempting to get some breakfast someone's child had knocked over a huge warming tub of hot gravy and unfortunately the child was burned so paramedics came and with all the people in the area breakfast was no longer accessible. At check out they charged me me twice, the second charge had just now fallen off my credit card. Then to top it off I go to get into my car to go to my meeting which i might add was on a sunday at that, and see that some overly happy intoxicated person had vomited all over the hood of my car! Definetly by far the MOST worst experience Ive ever had with a hotel, especially a hotel of that magnitude with what I thought had such a stellar reputation. I was very disappoint and in all honesty i believe they should comp me a free month of hotel rooms for all i went through. I have made multiple attempts to reach out to upper managment to see about what they can do to make it right or at least refund my money. I have yet to get a response. I am now going to go to social media and start leaving reviews on the hotel and on booking.com since booking.com is the ones who set me up with that particular hotel. It was not a good experience at all and if someone does not make it up to me I am going to express my dissatisfaction, and in my line of work ( entertainment industry) I know many many very well renowned reputable individuals who can have quite the effect on a businesses clientele and reputation

Miinukset: I had the worst experience ever at this hotel. Had to wait 5 hours for a room, the room they gave me still had the prior persons bedding on it because you could see the hair and body oils on sheets and pillows. The heater did not work in the room and the tv went out an hour into it. House keeping barged in my door in the early am without knocking as i was naked in the shower and she continued to do her work as if it was normal. They then had a maintinance issue with the elevators and I had to haul my luggage down the stairs. As i was attempting to get some breakfast someone's child had knocked over a huge warming tub of hot gravy and unfortunately the child was burned so paramedics came and with all the people in the area breakfast was no longer accessible. At check out they charged me me twice, the second charge had just now fallen off my credit card. Then to top it off I go to get into my car to go to my meeting which i might add was on a sunday at that, and see that some overly happy intoxicated person had vomited all over the hood of my car! Definetly by far the MOST worst experience Ive ever had with a hotel, especially a hotel of that magnitude with what I thought had such a stellar reputation. I was very disappoint and in all honesty i believe they should comp me a free month of hotel rooms for all i went through. I have made multiple attempts to reach out to upper managment to see about what they can do to make it right or at least refund my money. I have yet to get a response. I am now going to go to social media and start leaving reviews on the hotel and on booking.com since booking.com is the ones who set me up with that particular hotel. It was not a good experience at all and if someone does not make it up to me I am going to express my dissatisfaction, and in my line of work ( entertainment industry) I know many many very well renowned reputable individuals who can have quite the effect on a businesses clientele and reputation

Plussat: good facilities, neet room

Miinukset: can open the windows for clean air, no vegetables at breakfast, the paying method at the breakfast is uncomfortable

Plussat: Bed was nice

Miinukset: Bathroom layout and shower, breakfast not included for that price, no usb outlets

Plussat: Customer service is great. I actually didn't stay, but had to cancel due to a winter storm that rolled through the night before my travels. I called expecting a hard time cancelling, and they were very understanding and cancelled without charge immediately.

Plussat: The morning staff was much nicer.

Miinukset: My daughter's face was slammed in the elevator door. The desk clerk seemed unconcerned. Found someone else's clothing wedged between the chair and footstool.. indicating the room wasn't cleaned well... again not concerned at all or apologetic. At $183.00 a night, I expect a little more.

Miinukset: That you charge for a continental breakfast. You just have a small sign showing that you charge. That no one sees. That the lobby personnel will tell everyone that you have a continental breakfast, but doesn’t let the customers know that they will be charged, very deceiving.

Plussat: Nicely designed and clean. The hotel staff do their best.

Miinukset: It is right on the expressway and the windows are not soundproofed. It was one of the worst hotels for noise I have stayed in for a dozen years. The windows and walls are not appropriate for a expressway hotel. The staff attempted to help, but there are streets all around the hotel and it is noisy. I used earplugs and it wasn't enough.

Plussat: The location is across from a mall so plenty to eat and keep you busy.

Miinukset: I told the front desk upon arrival that the room smelled of mold. She quickly said "oh we never had a before" which told me it was me. I stayed in the room unfortunately and felt sick the next day and even worse the day after to the point my head was ready to explode from my headache. They changed me room that day and I was in a room that was much mold free. The mold was coming from the soft conditioning unit which is a huge problem and did not just happen overnight.

Plussat: Clean

Plussat: everything, including their honesty about the charges.

Miinukset: no

Plussat: Clean

Miinukset: There breakfast no salt and pepper went down at 8am food was low no new food put out for the 30minutes we sat there

Plussat: Cleanliness of the room

Miinukset: No

Plussat: Clean facilities, great location

Miinukset: Everything was great until checkout I went to the front desk to check out and I was told it should have been a checkout slip underneath my door. I told the woman there was not a slip underneath my door and could she check me out. She told me she was setting up breakfast right now, she seemed to be aggravated printed my slip and left the desk with me still holding the door keys I tried handing to her. So I asked would you like me to leave these on the desk and she said yes and kept walking. I felt customer service was great until I encountered her needless to say I will not use this hotel again because of her. Good luck!!!!

Plussat: My 3 year old loved the huge jet tub in the room.

Plussat: Location and near-by restaurants and shopping

Miinukset: Elevators sloooooow

Miinukset: Breakfast SUCKED!- Lose the Styrofoam & plastic.

Plussat: The staff was great I enjoyed the good service,I would recommends friend and family pcd

Miinukset: Room mix up but it was taken care of right away

Plussat: Clean, comfortable bed. Staff was amazingly nice. Good Breakfast selection, hostess was exceptional.

Miinukset: Couch sofa mattress was awful. Blanket felt like a scratchy towel. Disappointed that my grandson did not have a comfy mattress or blanket for the price.

Plussat: The staff

Miinukset: Doors slam

Plussat: The front desk employee was very accommodating and professional. Location for me was good proximity to where I needed to go to.

Miinukset: Coffee SUCKED. Breakfast food was the usual fare:scrambled eggs, biscuits & gravy, and bacon. I'd mention oatmeal, but that was watered down instant Quaker Oatmeal. None of these items, with the exception of oatmeal that was not appetizing, were refilled in a timely manner leaving guests hardly anything else. Your choice in Nestle products (a company that does not care about our environment, especially water rights & where they rob their water from). STOP USING PLASTIC! The 1st floor exit to the back parking lot was drenched from torrential rain. The carpet was total water, leaving the exit unsafe for customers. There wasn't even a sign to warn guests of the problem.

Plussat: Room was large and pool was nice

Miinukset: No

Plussat: Very nice, clean facility.

Miinukset: N/A

Plussat: Like sink being separate from tub and toilet

Miinukset: Could hear road noise. Flavored creamer for the coffee would be nice

Plussat: The room was very clean and the updated. The bed was a little hard for me, but it was still very comfortable.

Plussat: Breakfast staff was efficient, kept everything well stocked, and were excellent at keeping things clean and moving along.

Miinukset: Great experience.

Plussat: Location, staff, food

Miinukset: Online booking

Plussat: The location worked great for us. Lots of shopping and restaurants close by and the interstate convenient.

Miinukset: We were on the first floor and on day 2 of 4, a funky/dirty smell filled the hallway so much so that we quickly closed the room door when coming and going. Happened only on that day. Otherwise, experience met my expectations.

Plussat: The staff person at the front was very friendly and was greeted each time I entered or left the hotel. Also you could tell there was some remodeling completed and that was a nice touch.

Miinukset: The bed was too soft for me. I am not sure that it would be for others. I appreciated the layout of the room, it felt bigger than most. Appreciated the noise level which was low.

Plussat: Got exactly what I expected. Friendly front desk personnel!

Miinukset: Road noise from the interstate was LOUD!

Plussat: Clean and smelled great!

Plussat: Clean hotel, nice rooms, and breakfast included.

Plussat: Staff is always very friendly and helpful. Breakfast is good selection.

Miinukset: Rooms in front of hotel have road and railroad noise, request room in back side of hotel if possible.

Plussat: The staff was friendly and pleasant.

Miinukset: Checking in took an excessive amount of time and there were computer issues which led to billing issues. I'm still waiting for the appropriate credit.

Miinukset: The room smelled like a dog kennel.

Plussat: Huge room, great location, excellent breakfast options, easy parking, well stocked kitchen, good value

Miinukset: Very hard to find main entrance late at night...no covered front drive and light bulbs were out Room 327 has exterior lights shining directly into living room Housekeeping only provided new towels...no other cleaning or straightening

Miinukset: Assistant mgr Andrew Olive is a racist. I will be filing a complaint

Miinukset: My reservation had not arrived at the hotel. The hotel was great and accommodated me.

Plussat: Lots of room.

Miinukset: The televisions and cable were very poor quality. Remote was terrible, picture quality was terrible.

Plussat: The breakfast was good with a variety of items to eat. I liked the selection of movies to watch on HBO and that you could start the movie at any time.

Miinukset: I booked and paid for the hotel for my friend who was traveling to see our family. When I tried to pay for the room I had to wait for my friend to arrive since I listed her as the guest, even though I used my name and credit card to book the room. Also in the middle of the movie there was a loss of connection and we couldn't watch the end of the movie.

Miinukset: There was dog hair on couches and hair on bathroom floor

Plussat: Great breakfast & evening reception! The suite size is generous. Housekeeping excellent. Front desk very polite.

Miinukset: Bath tub drain slow. One of the side exterior door keypad is broken, so doesn't allow entry.

Plussat: Staff was awesome, breakfast was great, and room was the perfect set up for what I needed. I will definitely be back!!

Plussat: I like that this hotel was located near shopping a food.

Miinukset: I didn't like the bathroom in my room (the tub & door) and I believe they charged me a little extra, but I have to do a little more investigating now that I'm home and settled.

Plussat: Great deal. Awesome breakfast and large rooms. Deco colors fun and bright

Plussat: I liked the room layout.

Miinukset: The breakfast was pretty terrible. Staff wasn't super friendly.

Plussat: The location

Plussat: Was really clean and great breakfast

Miinukset: No comment s

Plussat: Everything about our stay was excellent - the breakfast, room cleanliness and decor, amenities, staff, overall appearance and ambiance, everything. There was no stale smell or dark feeling one often senses in this type of hotel. 100% excellent.

Plussat: Clean.

Miinukset: More tv channels

Plussat: Clean, good breakfast.

Miinukset: Bathroom layout, ie, no countertop. Pillows small @ not comfortable. Get MY PILLOWS.

Plussat: It was an average Hampton Inn. They do not have breakfast bags to go like every other one does.

Miinukset: Honor the 5th night free discount Hilton Reward members receive. Hilton refused to after check in. That was on Hilton, not the hotel.

Plussat: The bed was like a cloud and very clean.

Miinukset: The traffic from outside was definitely noticable. And all day long.

Plussat: Liked the bed room clean

Miinukset: The bath room was setup for a handicapped person which was somewhat ok, but the sink was sub standard since there was no space to put a toothbrush or other utensils to clean up in the morning. Also the breakfast on Sunday morning had this horrible looking sausage instead of bacon. Monday, we had bacon again and good looking pastries

Miinukset: Went to breakfast at 6:15 AM. Was told the oven wasn't working and the chef had not shown up. So nothing hot available. I book based upon the availability of a hot breakfast. Very disappointed, I'm sure that would probably not happen again but i would never stay at this property again because it did happen once. This property is also pretty dated. Furnishings are very nicked up and in need of a remodel. The bed was very comfortable and there is a tub shower combo so you can take a nice soak and get into a comfy bed. Staff was average pretty good location, gas station 50ft away McDonalds 100 ft away. Close to Cracker Barrel Joe's kansas city BBQ Bw's and Bass Pro. Overall not bad if your on a budget but much better properties all around

Plussat: Breakfast had adequate choices in food

Plussat: Breakfast area was clean and had a good offering of food.

Plussat: Nice room ,and location

Miinukset: Was told there was a king bed and a sleeper sofa. There was a sofa, but no pull out sleeper, so was not as advertised.

Plussat: First time at an La Quinta and I was very impressed.

Miinukset: No

Plussat: Large room, comfortable bed.

Miinukset: The noise level of doors slamming all times of the day and night, made it hard to sleep. sound would echo throughout the hallway.

Plussat: Its fairly new.

Miinukset: One side of the bed had a sagging spot that was uncomfortable. It's like some very heavy person had slept there before and left a deep dent.

Miinukset: Paper thin walls. House keeping doesn't replace linens just makes the bed. Claims to be smoke free but you will smell tobacco and marijuana constantly. Building is unsecure, out side doors always unlocked. Unhelpful front desk, ran by kids.

Plussat: This is a clean modern motel in a good location and priced well.

Plussat: The pool was warm enough to swim in

Miinukset: I hated the shower. The shower head wouldn’t stay were you put it, all the water kept spraying out of the shower and onto the floor.

Plussat: Very friendly staff and very clean facility.

Miinukset: The breakfast area ran out of certain foods without refill before the breakfast time was even over.

Plussat: The staff,We were allowed to check in early and the breakfast lady was so friendly and nice.

Miinukset: only spent one night but can't think of any .

Plussat: Everything everything

Miinukset: Clean good location awesome staff great breakfast great amenities I love this life that's a breakfast I get to work out and go sit in the hot tub

Plussat: The beds were so comfortable and the breakfast was very good. The rooms were very clean. Also liked the pool and hot tub.

Miinukset: Very noisy in the room above us but it didn't last too long and I was able to fall asleep as soon as the noise stopped.

Plussat: Location

Miinukset: Double beds, when I ask for queen size.

Plussat: Inexpensive. Cheapest rate in town that night.

Miinukset: It's old. No hot breakfast, basic continental.

Plussat: We were not offered breakfast We had a kitchen which was nice The TV workings were a problem. A staff person had to come twice to explain the confusing remotes Overall we liked the room and because I had a pet we got clean towels from the maid and requested she not come into the room to clean. I liked that they had a magnet for the door stating a pet was inside.

Miinukset: There wasn't anything I didn't like. We had no other problems other than the confusing TV

Plussat: Location of hotel from work

Miinukset: The amount of construction or type of contract people staying there drinking every night in the parking lot and making noise late in the evening when trying to sleep

Plussat: Just a nice place

Miinukset: ?? None

Plussat: Staff was welcoming, flexible, and accommodating!

Miinukset: Cleanliness and minor disrepair. The hotel is apparently about to be remodeled which will no doubt be an improvement.

Plussat: Clean, great water pressure

Miinukset: No

Plussat: Dog friendly, helpful staff, reasonably priced

Miinukset: The WIFI is still a problem just like last year. Low signal and on Friday night, I along with several other people could not connect. The following night, I stayed at a Candlewood in Clarkville TN. They had a high signal with no password.

Plussat: Staff was outstanding.

Miinukset: An ice/snow storm came through and there was no treatment of the walking areas directly in front of the main entrance, although the supplies were sitting right in the front vestibule.

Plussat: The location is great, and I felt safe there. The hotel is almost fully renovated so the facilities are up-to-date.

Miinukset: Nothing!

Miinukset: Noise from the highway

Plussat: This was my second stay at this Candlewood Suites. I requested a suite with a separate bedroom but got a regular one. When I asked to be changed, they said they didn’t have one available. The freezer’s ice machine didn’t work and it took 2 days to get the “engineer” there to fix it. And unfortunately, I think Sasquatch had the room above me because there was a lot of stomping around that was very audible from my room every night. However, the staff is fantastic and this is still a great value for all that you get!

Miinukset: Nothing.

Plussat: Large room

Miinukset: Double beds. SAID THERE WAS A COUCH . THERE WASNT ONE

Plussat: They did not have a room for us at check I

Miinukset: No rooms

Plussat: Like the proximity to family.

Plussat: Great location. Room was spacious and quiet. Not much interaction with staff, but what I had was good. Always a fan of the breakfast, quick and good start to the day. Even saw 3 deer out our window in the area behind hotel feeding one morning.

Miinukset: It was a good stay.

Plussat: Terry was very friendly and helpful at check in - staff seemed very friendly - room was clean and roomy - loves having the microwave and fridge available. Very important to me

Miinukset: - mattress was old and was largely sunken in where people have slept over the years. - neighbor going in and out of room late in the evening... the doors are extremely loud. Sounded like slamming doors for about an hour. It was infuriating as I was woken and kept awake by the chaos. needed to be awake for a work event the next morning.

Plussat: Location

Miinukset: All was wonderful

Plussat: The bed was the most comfortable bed ever.

Plussat: Good location in South Olathe. Some shopping and restaurants in walking distance. Lot more within a short drive. Wery functional and clean hotel with friendly staff. Will stay again when in the area.

Plussat: King bed was awesome. Nice big TV and lots of room.

Miinukset: Wall seemed very thin, lots of noises from outside during night.

Miinukset: room had smoke smell

Plussat: Spacious updated room.

Plussat: Pool closed too early on a Friday night. Thankfully someone let my kids in anyway to swim.

Miinukset: Price way too high

Plussat: The beds are really comfortable. Nice shower pressure

Miinukset: Mold and smell

Plussat: Better breakfast, Better checking in services

Miinukset: Breakfast very bad

Plussat: Check in was quick and easy. The rooms were nice and updated, and we really enjoyed the laminated floors instead of carpet. The rooms were clean, and quiet. This hotel is close to the highway and also close to lots of restaurants and a mall.

Miinukset: The only downside is the small breakfast area, and the few breakfast choices. But there were still plenty of options including waffles, muffins, bagels, cereal, yogurt, and hard boiled eggs and juice.

Plussat: Location

Miinukset: Check in staff

Plussat: Check in ladies were very helpful and knowledgeable obviously pet friendly to those who have pets

Miinukset: Non carpet room laminate flooring dirty floor small bathroom high tub thin walls light shining through the room door large gap underneath door n around door no crib or playpen bad breakfast ALL carbs bad coffee too many dog barking

Plussat: It was close by highway fir a quick overnight stay

Miinukset: The hotel needs a major updating. The room was very musty smelling. The beds had metal frames and were very noisy when moving around. I would only recommend for a needed overnight stay , if you could not find another place to stay.

Plussat: Reasonable Price

Miinukset: Rooms and hotel old and in need of updating

Plussat: The room was fairly nice. However, the shower did it work.

Miinukset: The shower.

Plussat: Helpful staff

Miinukset: None

Plussat: Location, price, desk in room

Miinukset: I wasn't thrilled with the breakfast but it was fine for the rate we paid.

Plussat: Beds were exceptional and love the modern decor for price.

Miinukset: Tub shower was too tall and hard to get into and furniture was not in best shape and breakfast area was too small and crowded.

Plussat: We were in town for a basketball tournament and this was the perfect location because we were close to all the venues. There are also many options for food close by.

Miinukset: Check in was a nightmare. The guy behind the counter said that the booking site was the problem. We had paid in full through the booking site but something about the booking site using their card to hold the room...? It took over an hour to get it taken care of and we had just driven 8 hours. We also had to ba some where and we really wanted to shower prior. Due to the delay, that didn’t happen. When we got back and finally got our keys, they didn’t work. The ice machine on our floor didn’t work and the laundry facility was down as well. In our bathroom, there were several hairs and the floor (although laminate, which was nice) needed to be swept. When we booked the room, it was for three people but there were only two body towels so we had to get more from the front desk. I should mention that the proximity from our room to the front desk is quite the trek. When they built this hotel, they really didn’t think about that at all. For breakfast, all the bananas were green.

Plussat: Very clean & comfortable room. Check-in was fast & courteous.

Plussat: The staff

Plussat: Jacuzzi room and ease of upgrading to it

Plussat: The staff was very friendly and helpful, the room was clean and comfortable, the pool and hot tub were very relaxing, and the breakfast was much appreciated. The weather sucked, freezing cold and snow and wind, and so I got to stay a second night – Yeehaw!

Miinukset: My truck was broke into in the parking lot. Wrench and other tools stollen.

Plussat: Location

Miinukset: Bathroom door stuck, poor lighting, halls smell, random screw hanging from the ceiling

Plussat: The breakfast was incredible and staff was super friendly!

Miinukset: The room was a bit of a tight squeeze.

Miinukset: The mattress was OLD

Miinukset: The entire room, but especially the bathroom, was not particularly clean. Pretty disgusting actually!

Plussat: Hotel was conveniently located for our needs, and reasonably priced

Miinukset: Could of had linens for the hide-a-bed in the room, but walking down to the desk was no big deal.

Plussat: Location

Miinukset: Breakfast only till 9:30 on the weekend!

Plussat: Accessibility (location and room)

Miinukset: There was no milk for breakfast but cereal was offered. Only 2 towels and washcloths were in the bathroom when we arrived, even though I had put in that there would be 4 people staying (2 adults and 2 kids).

Plussat: Pool was tiny and facility was outdated somewhat but otherwise fine. Breakfast was average.