Orange Beach hotellia

Plussat: great folks, bar staff, location, beds were great!!

Plussat: The Hotel was nice and staff is helpful I definitely will recommend to a friend. Location is near a bunch of cool restaurants and shopping. Hotel is clean.

Miinukset: I would just recommend keeping the beach chairs available past 5pm.

Plussat: Everything you needed was on site.

Miinukset: Nothing. Everything was exceptional.

Plussat: The hotel was extremely clean which was very important during this Covid 19 time. The location is convenient and close to restaurants and shopping.

Plussat: Never saw the breakfast

Miinukset: Felt ill informed. Wasn't aware of all of the facilities or amenities until I was leaving.

Plussat: The staff, fast service. The best staff member we encountered was the guy who help get our things to our room and also loaded our car when we left. His name is Garret I believe. He has blonde hair and glasses. He was very nice and made me feel comfortable about being at Perdido during COVID-19. He deserves a raise for being able to ease minds of people like he does just by being upbeat and happy.

Miinukset: Maybe a vending machine on beach level to have before the bar and restaurants are opened. No big deal though.

Plussat: The staff was friendly and helpful everything was clean the pool was fabulous

Plussat: Location and atmosphere. First class hotel at a reasonable price.

Plussat: All of the above that I selected

Miinukset: No

Plussat: The view, the pools, the food, the easter activities

Plussat: View, location and the people

Miinukset: No microwave in the room

Plussat: Very clean, great staff and great drinks.

Miinukset: Everything was great.

Plussat: Good breakfast, comfortable beds, the bartender Devon was amazing.

Miinukset: The elevators were slow and the stairs smelled like shrimp. It didn’t make any sense that you needed a room key to get out of the stair well but could ride the elevator to any floor?!??

Plussat: Location and bar manager

Miinukset: No food and the assistant manager not very helpful

Plussat: Location is directly on the beach, breakfast is included with your stay and it’s pretty good. Staff is friendly and very polite and helpful.

Miinukset: Two elevators at the property, when busy it takes a while to go from floor to floor or you end up taking the stairs.

Plussat: Up to date on decor.. balcony door

Miinukset: Never could get anyone to answer the phones!!! My finance was staying while I went out and helped my sister in law move and he was sick...had no cell phone (previously stolen)... tried for hours to reach him...finally had to leave, drive all way back to

Plussat: Breakfast was good. Location is excellent.

Plussat: The location!!

Miinukset: People could not keep enough space considering the virus and it was not enforced and the one time it was Gm was very snappy to my daughter and her grandmother when they were indeed 6 feet from a man getting coffee! GM was still nice and sta

Plussat: Good staff, good breakfast , clean and a great location.

Plussat: Clean

Miinukset: No

Plussat: Everything...the view, the pool, the staff and the breakfast was awesome!!

Miinukset: That I didn’t have time to stay longer 😢

Plussat: The location is great.

Miinukset: The hotel wasn’t very clean. There was a thick stench in the air; a foul smell, but a thick must. The room had a boxy air conditioning unit. hair in the room upon our arrival. Cheap and scratchy towels. The area around mini fridge had weird debris

Plussat: The view was amazing!

Plussat: Room was great; nice view. Easy access to beach.

Miinukset: Could have been a bit newer/updated. Overall not bad though.

Plussat: Breakfast was sparing bc of covid which is understandable but my daughter wasn't feeling well and the staff questioned my mom for grabbing things for them to eat and going back to the room. I love the location close to the beach and the swimming pool area was nice and the rooms were decorated nicely.

Miinukset: Supposed to be able to check in at 3 and traveling from out state. Room was not ready until almost 430. The full sized beds were extremely uncomfortable and the staff was rude when my mother asked for extra towels bc she was texting on her phone. There a musky smell through the whole hotel and the lobby has one shared bathroom and the pool guests track in and out leaving floor soaking wet and bathroom needed attention. The price was absolutely not worth the stay. We paid almost 400 dollars a night for a plain full bed room and the staff was very rude and unaccomodating. The shower leaked and they questioned about a broken hair dryer and would not replace it until maintenance checked it and that insulted her. There are window units that are very loud in the rooms.

Plussat: Great location, clean rooms, and very friendly staff! Hotel employee at the front desk is awesome! Nothing I didn’t enjoy about our stay.

Plussat: Staff was very friendly. Location was wonderful!

Miinukset: This hotel is a no smoking hotel. People were smoking on the balconies and pool area.

Plussat: Everything. It was clean the staff was exceptional

Miinukset: Nothing it all was great

Plussat: Closeness to the beach

Miinukset: Everything was perfect

Plussat: Location and value were great. Nothing fancy, but the room was above my expectations and the walk to the beach was literally just a few steps.

Miinukset: Didn't worry me, but there is little or no access security on side doors - they were always open and there was no option to have key card access.

Miinukset: Covid restrictions on breakfast and lobby coffee...I did not know this ahead of timr

Plussat: I liked the beach access but it was difficult to get to.

Miinukset: Still trying to get the facility going after the pandemic. You pay too much for what you get.

Plussat: We were put in the “dungeon room” it had no balcony and it was filthy!! I had my daughter in law and baby with me and we were very much disappointed it was beyond gross!!!!

Miinukset: Very dirty

Plussat: location to the beach was very convenient, friendly staff

Miinukset: room temperature was difficult to control

Plussat: Location was good

Miinukset: Rooms were a little small

Miinukset: Only one laundry mat

Plussat: That it was right on the beach.

Miinukset: The hotel room was not clean. I just tried to touch the least amount of stuff possible.

Plussat: Everything. This is our favorite place to stay

Miinukset: Bo

Plussat: Location on the gulf Fresh fruit for breakfast

Plussat: Very clean, friendly staff and parking was great!

Miinukset: Nothing negative to say, will visit again soon

Plussat: Location on the beach was very nice

Plussat: Location and view was great. staff very friendly. Enjoyed the stay and talked of returning.

Miinukset: First hotel, motel I have ever stayed in that charged extra for internet connection! unless you used the low power free internet, also the strength seemed to reduce every night at 10:00 p.m. where I could not hold a connection.

Plussat: Loved the covered parking, and the staff was all so welcoming on my first beach trip! The breakfast included exceeded my expectations and even included fresh pressed juices and smoothies. Will definitely be booking this hotel again in the future.

Plussat: Breakfast was good.

Miinukset: Check in time is 4pm arrived at 430 no room ready. Front desk had attitude. got room at 5pm with attitude again. Room had no shower curtain, had to call another employee had attitude. Jacuzzi had bubbles 5inches high due to chemicals several people left

Plussat: Great location and view!

Plussat: Location, free breakfast

Miinukset: Cleanliness

Plussat: Excellent staff/- very helpful and friendly. The best location— close to everything. The hotel is actually sitting close to the beach-/ awesome. Will definitely stay there again. Have already told several friends about this fabulous hotel

Miinukset: Nothing- above and beyond my expy

Plussat: I thought the outdoor seating area and pool was nice even thought outside bar closed down.

Miinukset: Curb appeal and first impression was hotel wasnt boutique but rather pretty basic.

Plussat: For the price I would have liked a kitchen

Miinukset: Did not have a kitchen

Plussat: rooms were okay.

Miinukset: no view. We were told on phone we would have beautiful view either bay or beach. nothing. very disappointed since we are seniors and like a balcony view. do not appreciate being told a lie.

Plussat: We love the location with acess to trails and seconds from the beach! The family suite is perfect for us.

Miinukset: The bathrooms need upkeep and repairs. The shower didnt appear clean

Plussat: I loved that there was a bunk bed for my children in the family suite.

Miinukset: There was only a stand up shower in the family suite. It makes it really hard to bathe little ones.

Plussat: Very clean and the staff was very friendly and helpful

Plussat: Friendly staff & beautiful room!

Miinukset: Wish it was right on the water

Miinukset: The staff treated us poorly. Some got to stay at pool later and they always kicked us out. Other dogs barking and if ours made a peep they were calling me every minute. If you have a pet that your bring to this location I advise that you to stay somewhere else. My whole vacation was bad because I had to stay in the room the entire time. Contacted the manager and she has still not called me back after she said that she would

Miinukset: NA

Plussat: Location, room, food, pool

Plussat: The space of the room.

Miinukset: Shower didn’t work properly, the couch was dirty and the tv in the bedroom didn’t work.

Plussat: Unique in style, and the location was perfect! Customer service was outstanding. They have a coffee shop attached.

Miinukset: Neighbors dog wouldn't stop barking.

Plussat: All of these things were great! Staff was awesome In these times couldn't ask for a better place to stay...

Plussat: I like that the property was on the beach and room was very nice. The parking was good and pool bar was good.

Miinukset: Bed was missing sheets and the hallway carpet was stained very bad and the smell was awful. The lady that was serving breakfast had a very bad attitude.

Plussat: The food was good. The service was not so good.

Miinukset: I asked for beachfront and got barely beach view. Really disappointed with that.

Plussat: Location of hotel was excellent.

Miinukset: Room was not cleaned daily.

Plussat: Close to the beach, clean, very nice staff.

Plussat: Location

Miinukset: Needs a restaurant

Plussat: Proximity to beach, ocean view

Miinukset: The lady taking names & vouchers at breakfast was UNfriendly. All other staff so nice

Plussat: Hotel was beautiful! Modern,close to the beach,very clean and friendly staff!

Plussat: Refused us saying they were not pet friendly. On the website, they indicated pet friendly. Did not stay.

Plussat: Clean nice helpful staff.

Miinukset: All good

Miinukset: Don’t like that my bill was higher that when I booked it for

Miinukset: No

Plussat: Everything was just great. Staff,room,food just wonderful

Plussat: The location was spectacular.

Miinukset: Due to covid breakfast was very limited and ran out super quick. We were hoping to save money by not having to go out to breakfast in the mornings but ended up having to anyways.

Plussat: Had to almost bag for clean sheets and toilet paper

Miinukset: We’re not told there would be no room service cleaning changing our sheets or that the breakfast would be warmed up sandwiches

Plussat: Location

Miinukset: Guest services were not very friendly (not rude but just matter of fact) Some members of housekeeping were talking loudly in the mornings, and many of the conversations not work related. Lastly, fyi, they do not clean your room each day b/c of Covid-19.

Plussat: The staff was incredibly friendly and helpful. The walk to the beach was short which is nice with small kids. The breakfast was great.

Plussat: The staff was very friendly

Miinukset: No

Plussat: It was ok

Miinukset: We had dumpster view it smelled bad

Plussat: Location, pool and to go breakfast was good. Rooms were nice and the beds were comfy with lots of pillows. The staff was friendly and someone was always there cleaning because of COVID.

Miinukset: Don't get a room near an ice machine. People use them early morning and late nights. Could hear it in our room every time someone used one.

Plussat: Location

Miinukset: no hot water in shower

Plussat: Location

Miinukset: Staff was rude, mainly the front desk.

Plussat: We love the location and easy access to the beach. Clean, staff is great, love the co tine tal breakfast. Love the double pool and hot tub!

Plussat: Access to the beach

Miinukset: No grills around the pool

Plussat: It was nice and pretty clean and staff was nice.

Miinukset: The pool was closed and we didn’t get the free breakfast because it wasn’t open either. I know the virus is around but at least provide a discount If two of your services aren’t even available.

Plussat: Close to everything

Miinukset: The cleanliness and service could have been better.

Plussat: The beach is directly across form the hotel

Miinukset: Due to Covid 19 limited breakfast selection

Plussat: No breakfast due to Corona virus threat. They did have coffee and bagels.

Miinukset: Poor communication from the staff. We didn't know maids did not change bed daily or bring in clean towels, coffee, empty trash daily as, due to Covid, not allowed to enter room til we left. We spent 4 nights in a bed with sand in the sheets. The ice machine was broke. First day in pool had to get out as light from inside the pool popped out of socket. Next time in pool, 2 days later, lots of dead bugs in pool, had not been cleaned. They had no pool towels due to being laundered.

Plussat: The location was excellent, a short walk to the beach, clean, and located near a Walmart and ice cream for the kids.

Miinukset: Nothing.

Plussat: Will forever stay here! The beach was beautiful and the staff was amazing through coronavirus. Thank you!

Plussat: The staff was incredibly friendly and helpful. The beds were super comfy and we enjoyed our stay there.

Miinukset: Our bathroom was a little dirty and my husband was disappointed that they touted hot breakfast but because of covid it was mostly cereal. They could've been more upfront about the breakfast thing through the booking process but overall it was a great stay!

Plussat: Nothing

Plussat: The staff and comfort of the bed.

Miinukset: Would have love protein for breakfast. I understand with covid and hot breakfast is not possible, but maybe frozen burritos, frozen in the wrapper sausage and biscuits etc. Breakfast was my main reason to book. It would save us from being exposed to BREAKFAST crowds.

Plussat: Friendly staff, decent grab and go breakfast and comfy beds.

Miinukset: Only two issues - hair in the bathtub and I would say the hotel needs a bit of renovation.

Plussat: Location is good

Miinukset: Rooms need updating. No services due to Covid 19, therefore the price Of room was not worth it. No house cleaning, no pool, no breakfast, no fitness center.Other Fairfield Inns gave a bagged breakfast to make up for no breakfast and this one did nothing.

Plussat: Beds are comfortable and the outside is a beautiful building.

Miinukset: It does need some updating and long walk to the beach.

Plussat: The property is beautiful. We had a corner king suite and the room was very large with four different sets of windows. The pool was very nice and the amenities present were welcoming. The food was good and Starbucks was great. The staff was exceptional.

Miinukset: The gentleman who checked me in was not welcoming and provided my keys and did not explain anything about the property or the amenities.

Plussat: The staff was very friendly and helpful. Our room was spacious and very clean. The beds were very comfortable! We really enjoyed staying there. It was right on the beach.

Miinukset: The only problem, read the beach had eroded and we had a 4 ft drop getting down to the beach. Getting down was easy, getting backup was the problem. We had to walk a ways to get to where the beach was flat. However, we still enjoyed our time on the beach

Plussat: Friendly and convenient.

Miinukset: WiFi weak at times.

Plussat: Overall everything was fantastic.

Miinukset: Walls in rooms are very thin and you can here guests next door. No coffee maker in room.

Plussat: The larger rooms were great . Wide open beach without a lot of people .

Miinukset: The chairs on the balcony were too short -the rail was right in eye view -you had to stand or slump down to see the ocean .

Plussat: Beach and Breakfast were Amazing. Beds were comfy and decor and rooms were clean

Miinukset: Room was so damp the carpet and items in it constantly felt wet. Need a dehumidifier. Doors clang so loud in an otherwise quiet hotel. Need better set up for getting fresh towels and trash bags with COVID situation. constantly using old towels and chasign toilet paper and towels. Just have a drop off every day.

Plussat: Air conditioner was not working properly.

Miinukset: Warm room.

Plussat: All rooms have great ocean view,, great location on beach .

Miinukset: Pool area little outdated

Plussat: Location and parking. The rooms was beautiful and the whole facility was up to date. Loved the beach.

Miinukset: Nothing.

Plussat: It's right on the beach.

Miinukset: I didn't like the fact that they didn't clean the rooms while you were staying in them.

Plussat: On the beach. Balcony looking over the gulf. Cookies. Friendly staff. In the middle of everything.

Plussat: Very clean

Miinukset: No free breakfast

Miinukset: I have stayed here several times but won't be back. Horrible desk staff. Manager was rude! There are much better places to stay in Gulf Shores and Orange Beach!

Plussat: This is a super nice property, right at The Wharf. It was centrally located for getting to both Gulf Shores and Orange Beach with ease.

Plussat: Clean and updated with lots of space!

Plussat: Orlando was very nice and helpful to us. Beds were great!

Miinukset: Breakfast provided was not up to par but due to COVID 19 unable to provide the usual fare. Could have deducted some off the room rate but we didn’t ask.

Plussat: I absolutely love the staff and property. We stay often @ this location for travel ball. We have built a great relationship with Elena. She has such an amazing customer service gift and presence about her.

Plussat: Convenient location, clean/nice room, and fantastic staff!

Miinukset: The mattress was a little stiff

Plussat: Clean and spacious, easy checkin/out.

Miinukset: Hardly any USB ports, couldnt find switch to turn desk lights off!

Plussat: The pool was amazing!

Miinukset: I wish it was a little closer to the beach.

Plussat: Clean and quiet.

Miinukset: No

Plussat: The hotel is in a great location, very clean, and comfortable beds. The staff was very friendly, and the free breakfast is a plus!

Plussat: Breakfast was great. It was easy to get to the beach and walk to the Wharf for meals.

Miinukset: No

Plussat: Great Value. Loved the location and pool. Very clean and staff was very friendly.

Miinukset: covid restrictions

Plussat: Room was spacious. Views were wonderful. There was a lot of renovating going on and cold weather so didn’t get full use of amentities. We will be returning for warmer weather.

Miinukset: Renovations going on.

Plussat: Their wasn’t any breakfast due to the virus

Miinukset: The only plaint is their was sand on the floor

Plussat: Needs updated outside.

Miinukset: Pool closed to early at night

Plussat: Clean

Miinukset: The staff and the outside up keep of the building

Plussat: That we were lucky enough to not get electrocuted while thw ceiling leaked water and i have the pics an a video of proof and they wouldn't put us in different room or even refund or prorate for their problems we had nothing to do woth

Miinukset: The water leaking on am in between our beds... til

Plussat: Location

Miinukset: The pool did not seem clean.

Plussat: The location was across the street from the beach.

Miinukset: Room #401...Cleaner rooms, there was a wet wash cloth still in the shower, sand on the floors,and a wad of gum on the wall above the headboard. They said no cleaning services unless asked, but we where awakened every morning by the cleaning staff. The toilet seat was broken when we arrived.

Plussat: The easy access to the beach was great!

Miinukset: The property was filthy.

Plussat: Location was great. Right across the street from the water. We didnt book for the quality of the room only for location

Miinukset: The building is in much needed repair. Elevators quit working, the bathroom ceiling was leaking water and the air conditioner was draining onto the tile floor.

Plussat: Great location. It's not a 5 star hotel, but it's not a dump. Clean, microwave and fridge was nice. A little better than average when compared to a beach motel.

Miinukset: Vanity lighting was bad. Bed squeaked like an old spring mattress. Fridge never really got cold. Only had a 1/4 roll of toilet paper. I guess they forgot to add a new roll but they did let me check in early and the front desk brought me some when asked.

Plussat: Nice and clean

Miinukset: I guess due to covid-19 the breakfast was not offered and the hairdryer was not in the room as advertised. Was kind of upset no one informed us of these but overall they stay was good!

Plussat: The ice cream shop was the best part

Miinukset: The room smelled like someone had been chain smoking in there!! And no one bothered to let us know the pool wasn’t even open.

Plussat: Most of the staff was super nice

Miinukset: To much to list on what I did not like

Plussat: location and price was great......

Miinukset: microwave didn't work, cable didn't work..

Plussat: Location was good and walking distance to many things. Room was clean. View was good.

Miinukset: Pricy. Figured it was because I booked late, but I overheard others getting much better prices. When questioned, excuses were that it was due to using booking.com, my view was better (which was found to be false), military discounts involved (so I asked for senior discount and was told I already got the best rate) and it went on and on. People who had no reservations were given these better rates. I will never use booking.com again!!!

Plussat: We upgraded to a gulf view room even though we couldn't hit the beach. Balcony and sunshine most of the day was great.

Plussat: Right on the beach

Miinukset: Price is a little high for the room size

Miinukset: The pool area and outdoor area was filthy. Trash and cigarette butts everywhere.

Plussat: Ocean view

Miinukset: No

Plussat: The view of the beach

Miinukset: The staff was very unfriendly. Room was not was I booked and very very small. Air conditioning did not work. The room smelled like vomit and when I said something about it I was told I could pay $100 more and get a different room

Plussat: Proximity to the beach

Miinukset: It was riddled with “spring breaker” types who were drunk and throwing beer bottles at cars. The police came to the hotel several times. It was quite unpleasant and not very family friendly.

Plussat: The staff were nice

Miinukset: The room wasn't clean. The kitchenette was not stocked enough for one person.

Plussat: Although partially obstructed, the view was beautiful. The room was clean and well decorated. The staff was WONDERFUL.

Miinukset: Our room was partially blocked by the waterfall feature of the hotel's swimming pool which did not work. It was adjacent to a vent from the restaurant below that was so loud, you couldn't really hear the sounds of the ocean from the balcony.

Plussat: Location

Miinukset: The property and hotel are very run down not at all what is pictured the staff was very rude. We never had our room cleaned or serviced in our 5 night stay. We had to track down toilet paper and towels. Our trash was left overflowing and dirty towels left on the floor. When we called the front desk we were told the cleaning staff was gone for the day we would have to walk down for towels and toilet paper. The owner himself was a very grouchy old man. We had 7 teenagers there celebrating a birthday and he came out to the pool yelling at them for being too loud. It was advertised as breakfast included but when we got there they wanted to add a 20$ per day per person fee. The kitchen was very Understocked 2 forks and a rusty old pan. The hotel was Definitely NOT worth the $2500.00 we paid. The only good thing was the location and the pancakes for breakfast that cost us 68$ for a family of 4. The last straw was a rat on the pool deck.

Plussat: Location

Miinukset: No

Plussat: It has a great location

Miinukset: The price is too high for room quality, good view but that's it, indoor pool didn't work, outdoor pool was way too small and the water features didn't work. Website described a complimentary breakfast to be included but it's not. Very unsatisfied for the.

Plussat: Close to beach

Miinukset: No breakfast or room cleaning other than clean towels and empty garbage cans

Plussat: Staff was really friendly did change sheets when asked except the last day see below

Miinukset: Had sheets changed once in six days originally has five days and added a additional day asked for a sheet change the last night and sheets was just left on the bed instead of being changed

Plussat: The staff wore masks so I felt safe from COVID-19. The beds were comfortable.

Miinukset: Hallways smelled like marijuana, bathroom wasn't cleaned because the previous person had left hair scrunchies around the faucet, no breakfast like promised on website, felt dirty, staff argued in hallway, outside building doors didn't lock, our room keys stopped working and we had to replace them twice, cigarette burn hole on bed comforter, slow/spotty internet, etc.

Miinukset: The website needs to be updated concerning breakfast.

Plussat: Everything

Miinukset: No

Plussat: Nothing.

Miinukset: Checked into a dirty bathroom. Room had a terrible smell and people were running around slamming doors all hours of the night. Everytime I spoke to the staff I felt like I was bothering them.

Plussat: It was clean. A few stains on the sheet, but wasn’t questionable. The room just smelled wet. Maybe it was because the air wasn’t on. But other then that no complaints. Great location not far from the beach & restaurants.

Plussat: Everything

Miinukset: No

Plussat: Location and price were good. Beds were excellent!

Miinukset: Elevator didn’t work, toilet leaked, out of towels, dryer was broken. Didn’t seem very secure- no keys used to get into building. Pool open to public if they knew to just drive around the building.

Plussat: The pool was nice, staff was friendly!

Miinukset: Our room was right next to the laundry room... I was shocked that ppl were doing laundry ALL night. Very noisy but it isnt the hotels fault. Also they are not currently serving breakfast and we were not told until check in. It was one reason we chose this location.

Plussat: room was good an clean

Miinukset: no coffee no breakfast

Plussat: The best thing had to be that they had a pool . that's about it .

Miinukset: The room i booked online was not the room i was given when i arrived . The room was nothing like it looked in the picture. Very small , hardly any room to move around . Very misleading .

Plussat: Staff was friendly, and room was clean.

Miinukset: No hot breakfast and rooms and pool are tiny

Plussat: Full kitchen was misleading. No oven only stove

Miinukset: Never once got maid service. 4 :00 check in seemed late

Plussat: The level of cleanliness, politeness, and environment was great.

Miinukset: Na

Plussat: The beds felt like heaven. Washing and drying was free. Ben(staff member) was the only friendly one out of all that we’ve came across.

Miinukset: Rude people aka vacationers and locals and staff members... almost had our room canceled bc we was paying with cash and not a card

Miinukset: No ice and no cold Coca Cola

Plussat: Nothing too special really I mean it wasn’t bad but I don’t have a favorite thing

Miinukset: The cleanliness was horrible. Carpet needed vacuming and the smell was kind of musty

Plussat: The location was great, staff was friendly and very helpful to any questions we had,if we travel that way again I'd definitely go there again

Miinukset: Nothing that I can think of

Miinukset: Rec a price and booked. Tax added. When arrived, it was 100 more than originally told. Thought I ordered a room with a kitchen table because we were gonna cook at the hotel due to the virus. No table , the stove top was only able to heat stuff. (The covid took away the real breakfast so we had motel 6 amenitys on a holiday in rate). Took 3 hours to cook a piece of chicken. Staff sweetly gave us a one burner plug in. Bed was hard as a rock so for $1700 for the week , I feel very let down.

Plussat: The employees were very nice with great customer service. The beds were very comfortable.

Miinukset: One of the reasons why I stayed at this location was because of the breakfast that was provided so i didn't mind paying alittle more for the room. I understand COVID-19 is a big issue right now but they still could have had someone serving the hot breakfast as described online instead of an apple or a little box of cereal. If i had known this I would stayed somewhere else cheaper with NO BREAKFAST. but instead I may a higher price and still had to go out to get my family breakfast. Also, there was no hairdryer in the room as stated on the website so I also spent $20 on a hairdryer at a local Walgreens. (makes no sense because there was an iron in the room.... )

Plussat: The location and the actual room was way more than I expected.

Miinukset: It said breakfast was included but it wasn't

Plussat: Good price

Miinukset: Room smelt like smoke and the sink had a smell as well.

Miinukset: No room service due to Covid

Plussat: The bed was very comfortable and the location was great.

Miinukset: It shows a hot tub and big pool in the pictures but the pool was average and there wasn't a hot tub.

Plussat: We had a great family vacation! The hotel was quiet and peaceful. Everything was clean the beds were extremely comfortable!

Miinukset: No

Plussat: Location

Miinukset: The room's renovation was not finished. Carpet and trim features.

Plussat: The staff was excellent and very friendly. Everything was clean.

Miinukset: There was a very musty smell in the hallways and our room on the 4th floor.

Plussat: My kids ate but didnt like the stale food an I keep getting over charged threw my bank for this room an my card got hacked an not happy about that

Miinukset: Found a pill n the floor when we first walked n the room. Found hairs n the shower it smelt like body odor n there when u walked n redfridger did not cook need to be updated on some things to me wasnt worth 660 for 2 nights I'm sorry then my debit card keeps getting charged for the full price my debit card got hacked my last night there said it was from a wifi thing very mad about that but no my next trip there will not stay at the holiday in again

Plussat: It was very clean and away from the ruckus of the bar crowd

Miinukset: Due to covid the coffee was served (no coffee bar) but they did not start serving it until 7am. For early risers like me 6 am is a better time.

Plussat: Location

Miinukset: Inflexible for a late checkout after staying here for a week

Plussat: Was promised hot breakfast all in your add but there was none and staff did not appoligise and room was not cleaned 1 time while we were there had to go to desk for towels everyday and toilet paper

Miinukset: Nothing could have stayed somewhere else way less with no service

Miinukset: there wasn't a Jacuzzi as advertised, this is one of the main reasons we picked this hotel/kids also. Front desk acknowledge this info is on their website, they said it's under renovation, but there wasn't any Jacuzzi at all. False advertising

Plussat: The location to the beach and restaurants was pretty good. I think we got a fair price The breakfast prep person was exceptionally friendly.

Miinukset: The hotel was under renovation, and was dusty. The front desk staff was not exceptionally friendly.

Plussat: Clean comfortable

Miinukset: The airconditioner above us leaked on ours and made a drip sound all night. Picture on wall had broke glass. One of the shades had fallen off before we checked in .But really those were small things,we had a great time in a great hotel.We Will be back

Plussat: Updated style rooms were beautiful. Love the recent renovations! Staff did best efforts in light of social distancing limitation. Guests were surprisingly courteous! We used two rooms for our two couples. We felt safe the entire time. Plan to return.

Miinukset: It's an ok hotel nothing fancy or anything..

Plussat: Clean, roomy and convenient location.

Plussat: Proximity to beach

Miinukset: When I turned down our bed the inner comforter and sheets were dirty. There was an actual blood stain on comforter

Plussat: The staff was excellent...very nice, very professional and helpful

Miinukset: The room itself was not great. The AC did not work just right. Thin ceilings and ton of noise upstairs above me.

Miinukset: The only room that they had when I arrived was a handicap room , which I didn't mind. The toilet paper was very low quality, the drywall tape and popcorn texture was coming off of the ceiling. The room had nice fixtures and was clean yet didn't feel like a $180 a night room. No breakfast or even breakfast beverage was available once again not what I would expect for $180 a night. I generally stay at a holiday inn when ever I travel, I just needed a reminder as to why.

Plussat: Location

Miinukset: Pool had debris and I couldn’t swim my first day. I understood because of the pandemic their was limited cleaning services.

Plussat: The hotel was very clean. Staff was very helpful and friendly.

Miinukset: Women’s bathroom downstairs in the lobby was filthy and no toilet paper

Plussat: Beds amazing whole room

Plussat: It was very clean and the beds was very comfortable!

Miinukset: I loved everything!

Plussat: Great staff poor location. Too far away from beach. 15 min commute

Miinukset: kitchen area.

Plussat: Great price compared to other hotels in the area and the staff was helpful and friendly.

Miinukset: Bathroom was in disrepair, shower curtain rod had been mostly pulled out of the wall, towel bars were bent, mold on the curtain and bathtub. The thermostat in the room did nothing, the room would not cool below I would say 73/74.

Plussat: My husband and I went down to the beach for just a relaxing weekend we actually arrived a couple hours before check in but the room was ready and we were able to check in early which was a plus! We will be staying here again! The hotel staff were so friendly and helpful. And for the price it was just an all around comfy room and just a nice relaxing atmosphere. And who could beat having a Starbucks open 24/7 in the hotel. That was awesome..!!

Miinukset: Nothing bad with our stay!

Plussat: Very friendly and helpful!

Miinukset: No

Plussat: this is a great hotel in gulf shores, alabama. we have stayed here many times with the same if not better experiences with the staff the location and cleanliness of the hampton inn. we will continue to stay here; enough said!

Miinukset: nothing at all; perfect!

Plussat: The staff and hired personnel were the BEST! The breakfast was better than we have had it most of our stays elsewhere. Located close to the beaches and our favorite resurants. We'll stay again, for sure.

Plussat: Clean rooms. Nice staff.

Miinukset: Continental breakfast was grab and go. Floor dirty from oj being spilt and not cleaned up.

Plussat: The location was convenient to public beaches and everything we needed. The young lady who checked us in was exceptionally polite and helpful. Our room was very clean and comfortable.

Plussat: Clean and in a good location.

Miinukset: Pool needed cleaning. Breakfast was lacking due to the corona hoax.

Plussat: Hampton Inns are always a quality experience.

Miinukset: We stayed 5 nights. The breakfasts were nearly identical. Others we have stayed in varied the main selection.

Plussat: The room was clean and the beds were pretty comfortable.

Miinukset: The staff wasn’t very friendly and I was disappointed there was no hot breakfast. I’m sure that was due to Covid 19 but still somewhat disappointed .

Plussat: Well it was a pretty good location, it was very clean, we felt comfortable and I was first overwhelmed with the young lady that checked is in, she was so kind, sweet smile glowing and knowledgeable

Miinukset: No, everything was to my liking

Plussat: Location

Miinukset: Bathroom doors don’t lock and slide back and forth to shut instead of actually closing so hard to have privacy. The swimming pool is very shallow so it makes it hard for adults to enjoy but more suited for small kids. The beds were not comfortable. I thought it was just me but the next morning my family said they slept terribly also.

Miinukset: Staff was not very helpful. Didn’t seem to have anything behind the front desk, and staffers appeared bothered by any question we had. Otherwise, relatively clean facility—just felt we overpaid.

Plussat: It was a very good location close to the beach, places to eat, and shop.

Miinukset: I have no dislikes it was very nice

Plussat: Cheap & convenient

Miinukset: Yes!!!!!!!! When night fall came the termites swarmed to the lights like a plague and it just so happened one light was outside my door. We had to put towels and shoes around the cracks at the bottom of the door between the door and door jam to keep them

Plussat: It was located just off AL59 which I was using to transit for the job I was doing.

Miinukset: Filthy

Plussat: Would not recommend. I stayed four days . Bed was never made up, shower didn’t work and had to take a bath instead, daily towels had black stains on them daily , owners/ hospitality spoke very little English. Floors were not swept and when I had to wipe up water, the towel had brown marks all over them. Housekeeping only emptied trash, took out old towels and replaced them. My dogs food bowl had bugs in it. I had paid for four days and that’s the only reason I stayed, plus the front desk did not understand any of my concerns.

Plussat: Location

Miinukset: Place is disgusting. Mold on the wall and shower floors, curtains rod just sitting on ledge, huge roaches, towel rack torn off and just left 2 big spots where it used to be, cobwebs on walls, missing toilet roll holder.

Plussat: Staff was very accommodating and very very nice. Everything in the room with exactly the way it looked in the picture. Only complaint was the walls are a little thin and could get a bit noisy here and there. But overall a great place to stay in a great location definitely will be back

Miinukset: Bathroom smelled, shower soaked the floor. The worst part was we found hairs in the bed, like someone had slept on the sheets before we got there.

Plussat: Good stay. Nice size room.

Miinukset: Rooms need coffee pots. Also needed more places to hang towels.

Plussat: no breakfast due to covid 19

Miinukset: the toilet didn't flush properly and had to fix it myself

Plussat: Well first off I was not pleased because when I booked the reservation with booking.com the facility was suppose to have a onsite pool by the pictures. I have 2 kids a 3yr and a 2yr old that was looking forward to swimming at the hotel. No kind of commineties was available not even a drink machine onsite working. Ice machine or nothing else needless to say my babies has been complaining about something crawling on them so much to where they couldn’t sleep.

Miinukset: The staff was very nice and friendly just wasn’t what I expected out of it the stay was uncomfortable with something crawling on us

Plussat: No question about it the best thing was the location less than 10 minutes from the beach and the price.

Miinukset: I didn't like that there was no dresser for your clothes and with the paper thin walls I could hear the other guest tv which was on all night and their CLEAR conversation from two different rooms.

Plussat: The staff were awesome and accommodating. They were willing to keep me well informed about my room and worked with me because of flight delays.

Miinukset: The room did have a clogged bathroom sink and not to mention due to the humidity of the local area the floors in the room would sweat leaving the floors wet and prone to slips.

Miinukset: They came in while we were out to clean the room but did not sweep the floors or make the bed. We carried out our own trash and went to get our own fresh towels. Laundry room needs a good cleaning