Monumental Hotel Orlando

Carts to carry luggage

Lighting in parking Lot and Pool Lights was very little- Was told by desk clerk that it was all the lighting they had - RECENT GUEST FROM NIGHT BEFORE RECEIPT was LEFT on dresser with LAST FOUR of CREDIT CARD NUMBER and expiration date also guest address (obviously room was not cleaned properly). Hair all on walls in shower- Hole in a towel - Sticky stuff on carpet in front of refrigerator-Refrigerator freezer needed to be defrosted-ice so thick - could not cool properly.

Location

There were sugar ants in our room. No towels by the pool area. Far walk to get to front desk to check in. Multiple vending machines that don't work. Radio in the room was broken. Hallways smelled like sewage.

The area was great. The outside of the hotel looked nice.

Needs to be updated. The bathroom in the first room we were in had no ventilation causing the room to have strong musty smell. We had a suite and the moved us to regular room because our air was not working. Pool area was dirty. Parking too far away for people with mobility issues. Hotel could be a 5 star if it was updated and cleaned.

The room was very clean, and the bed and bedding was great. It is a expensive cab ride from airport 50.00$$!!! Better if you have car.

These days I can't stand carpeting in rooms. It is not for Florida for sure, not very cleanable. Hope they go all tile one color neutral in every room. Hallways ok, but not rooms.