Sheraton Ottawa Hotel

Efficient and pleasant staff.. spotless room and great bedding.

Paying for use of the internet.

Everything. The Sheraton has well-designed, comfortable rooms. The staff were really helpful. We had access to the internet in the foyer area - something that is not readily available in other hotels (we don't use wi-fi). The hotel's cafe/restaurant were open for meals fairly late in the evening for late arrivals. The breakfast in the dining room had a wide range of choices. We didn't use the pool but it looked nice.

It would be hard to fault this hotel - we had a wonderful visit.

Great place,steps from parliament buildings.Great staff,very helpful in everyway.

No

Well organized during check-in, good location, very comfortable beds, friendly staff

Well unfortunately we were kept awake from 12:00 am until 5:10 am due to some very rowdy, rude guests on the 5th floor. When I called reception at 4:00 am, apologies were given and I was offered a choice to move to a different floor, by then however it was too late. We received a free breakfast but when we went to the restaurant I felt we were looked upon differently..........

I loved the location. Very short walk to everything.

They did not have the two beds which i had booked.