Halvat lennot Ottawaan

Plussat: "Plenty of movies/shows to watch. Food was pretty good too."
Miinukset: "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."

Plussat: "Entertainment"
Miinukset: "Food"

Miinukset: "The crew isn’t very friendly, they do not know English very much."

Plussat: "--"
Miinukset: "The seats are so narrow that I can't sit properly. I'm a normal sized person. and even the shorter person next to me was extremely stuck in their seat. This is unhealthy and awfully uncomfortable on an 11 hour flight."

Plussat: "Good food for economy and crew was really nice . Great movie selection , nice amenity kit for economy."
Miinukset: "They weigh your carry on making you shift things . 31 inch pitch is tight for a long flight. Didn’t give 5 stars to the entertainment because although excellent selection , the touch screen is very slow to react making it frustrating."

Plussat: "Good movie selection. Good (airline) food."
Miinukset: "Not much legroom."

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Miinukset: "Flight delayed, connection missed, many gate changes"

Plussat: "The puntuality funny information video."
Miinukset: "-"

Plussat: "Personal Travel bag"
Miinukset: "Delay"

Miinukset: "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"

Plussat: "Good food"
Miinukset: "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"

Miinukset: "The worst airline I have ever flown with, worst disruption management. No care for customers."

Miinukset: "The seat are not comfortable for a long flight, I felt I was on a city bus it's very cramped and tight and I'm a medium size person, totally not recommended for heavy people"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "I enjoyed the flight!"
Miinukset: "Not applicable"

Plussat: "It was a very fine flight Kosher food was fine Only problem was very long lines at boarding and repetitive"

Miinukset: "Good. Staff were courteous"

Miinukset: "The legroom is insufficient. It became very uncomfortableafter a couple of hours, I am 6 feet tall Footrests were in the way for me. Check in is long and unorganized in Dulles US. You should make electronic tickets available"

Miinukset: "Service was so bad from Istanbul to Kabul"

Plussat: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Miinukset: "N/A"

Plussat: "Rickety old plane. No WiFi. USB charger not working."

Plussat: "Great crew and food"
Miinukset: "Seat comfort/space"

Plussat: "Every thing about the flight but the"
Miinukset: "The Customer Service at the Istanbul air port is the WORSE service I have ever seen in the entire world, in fact you can not call it customer service, these people duel on older people that depend on their services and they treat them like garbage. I have always like Turkish Airlines but now I will try to go with any other Airline because of that problem, all their flight are routed true Istanbul and I do not want to risk being stacked there again!!!!!"

Plussat: "On Time Entertainment system"
Miinukset: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"

Plussat: "Easy to board, friendly, good food."
Miinukset: "It was too hot inside, the air was on but not very high maybe 76-78. Could not sleep because it was so uncomfortably warm"

Miinukset: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Plussat: "Nothing. The flight never happened coastumwr service was very bad"
Miinukset: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Plussat: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Plussat: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."

Plussat: "Food, Friendly and attentive staff and air hostesses"
Miinukset: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."

Plussat: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Miinukset: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Plussat: "Good entertainment options, and they keep you well fed with their snacks."
Miinukset: "The plane departed 2+ hours late, and offered no free internet so we could tell our families that we would be late. They also didn't apologize or offered vouchers for the delay."

Plussat: "Flight attendance service is great"
Miinukset: "Boarding process too complicated with several security check points make the travel more difficult"

Plussat: "All service, atention, food,"

Miinukset: "Not much Very decent efficient operation Always room for improvement"

Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Plussat: "Reasonable good food by airline standard. Good entertainment options."

Plussat: "Great entertainment selection."
Miinukset: "The cabin was too warm--i was sweating for a good part of the flight. I'm a taller person and felt the seats were uncomfortable--especially when the person in front of me was reclined. It made it nearly impossible to get any sleep."

Miinukset: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"

Plussat: "Good food choices and entertainment"
Miinukset: "Leg space and seat width"

Plussat: "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
Miinukset: "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"

Miinukset: "See above"

Plussat: "US government sends out travel advisories in timely fashion"
Miinukset: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Plussat: "Included meal and entertainment"
Miinukset: "AC only on for takeoff and landing. Not much water so became very dehydrated and overly warm."

Miinukset: "The flight tracker was the only thing we could watch on this flight."

Plussat: "Thats awesome"
Miinukset: "All personel it was good."

Plussat: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Miinukset: "Nothing."

Plussat: "Fast, efficient, confortable, nice flight attendants, good food."
Miinukset: "Nothing"

Plussat: "Easy boarding process and the flight was almost 30 minutes early"
Miinukset: "the wifi kept kicking me off while I was watching their in flight entertainment"

Plussat: "Everything was fine, I would probably take the flight again but nothing was above average"
Miinukset: "Boarding could have been more organized"

Plussat: "Premium economy was great"
Miinukset: "Toilets were broken"

Miinukset: "Changed gates 4 times and walked all over the C terminal. Waited for 2 hours on the plane at the jetway for the captain to arrive (with no water). Finally offered 1 small cup of water and 1 bag of pretzels (at 8pm)."

Plussat: "Crew was very good. Seats were uncomfortable. Too close together and hard."

Plussat: "The crew was attentive and the food was good."
Miinukset: "Entertainment could have been better. Normally on a flight of this duration I would expect that there would be movie screens in the back of the seats that you could view a selection of movies to help pass the time. This would especially been helpful on the trip home where the flight left at 11:30 am"

Plussat: "We got our money back."
Miinukset: "The brakes locked up on the taxi-way and we were taken off the plane after 2 hours and returned to the terminal. After 2 hours and lots of maybes the plane was towed back to the terminal where it was repaired and ready for reboarding. By then we had cancelled the flights for all 7 of us."

Miinukset: "United has always been good to me."

Miinukset: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."

Miinukset: "Over size person sitting next to me. I was very tight in my space."

Miinukset: "Unable to choose seat"

Miinukset: "No flight"

Plussat: "Staff was friendly and helpful."

Plussat: "t7 at LAX was a much improved experience. Crew were attentive and friendly and did a great overall job."
Miinukset: "Tiny, and hard, seats"

Plussat: "Kayak provided excellent info during the trip about flights timings ! Marvelous !!!!"

Miinukset: "In flight entertainment was very spotty and would almost be better if it wasn't available."

Plussat: "Arriving ahead of schedule"
Miinukset: "Wireless not working well and not able to watch movies"

Plussat: "Good experience, no issues."
Miinukset: "Good overall."

Plussat: "It was fast"
Miinukset: "Nothing to complain about"

Miinukset: "Excellent"

Plussat: "Boarding was pretty fast and staff was nice."
Miinukset: "Probably the most uncomfortable seats Ive ever sat in on a plane."

Miinukset: "Flight landing was horrible, flight crue was not helpful at all"

Miinukset: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."

Plussat: "Pleasant crew on ground and in air. Flight was on time departing and arrived ahead of schedule into SF. Nicely done!"

Plussat: "Excellent customer service"

Plussat: "Nothing."
Miinukset: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."

Plussat: "I like the crew and boarding process, it was fast."
Miinukset: "They just give you a glass of water or juice. That´s all."

Miinukset: "Kansas City airport is in need of a complete remodel."

Plussat: "They got me out early, before expected storm."

Miinukset: "We were in first class first row, the crew kept talking and laughing during the entire flight (this is a 5 hours flight and we landed at 5am). Loud and banging the trolleys (why, everyone is trying to sleep!). We asked them to not speak as loud, but to no avail.... asking for a glass a water was a no no, you could clearly see they were not there to help you... The entertainment system was a vintage tiny TV which did not work well anyway (loss of image...). The seat was half broken. Not sure where the first class experience was. United please do something... Start first with your employees. Send them to Southwest for training..."

Plussat: "Staff nice and seat was comfortable."
Miinukset: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."

Plussat: "The fast flight"
Miinukset: "No leg room kind of cramped too"

Plussat: "I cancelled that flight... Hope my refund is coming soon"

Miinukset: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."

Plussat: "Checked my carry on for free."
Miinukset: "left an hour behind scheduled departure."

Plussat: "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
Miinukset: "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."

Plussat: "I liked that the entertainment on board worked well for the first time since last few flights. The crew was very curious. Thank you."
Miinukset: "I was disappointed with the united club turning me down in Newark. For the second time I tried using my day passes, and they weren't accepting them... They had huge signs that day passes aren't accepted..."

Miinukset: "Didn't clearly explain my flight so I missed my flight !"

Plussat: "The crew was nice"
Miinukset: "It wasn't on time to board"

Plussat: "The crew was fine."
Miinukset: "It was hot on the plane the entire flight. The seats are too narrow and not enough leg room. I sat in the middle seat and sandwiched in between two tall men , so I had no room to move on a 3 hr flight. Seats not comfortable for long travel. Too many people have large luggage that should be checked not carry on."

Plussat: "Flight attendants provided great service - really made an effort."
Miinukset: "Pilot inability/unwillinngess to explain reason for 1 hour 45 minute delay departing SFO. Mechanical problem, disclosed just 30-45 minutes after take-off necessiated unplanned landing in Chicago, where we waited another 2 hours before finally taking off to Paris."

Plussat: "Friendly flight attendants, helpful staff at the ticket counter."
Miinukset: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."

Plussat: "Once we actually got on the plane and took off everything went well. Crew was very polite."
Miinukset: "Almost every flight I had got delayed multiple times which caused me to miss connecting flights. Had to do an emergency landing in Santa Barbara because the plane was smoking. Stranded in SB airport for almost 5 hours."

Plussat: "Not much, except the fact that it could have been worse."
Miinukset: "- Cheap quality food. And less in quantity. Less options. And they ran out of meal options even though I indicated them at the time of booking. - Not so clean - Sickness bags were used ones and had something in them. Clearly, they were not replaced. Toilets didn't have basic supplies like moisturizers. Not to mention they were super cramped. - Entertainment system was out of 60s. Small LCD and were of the smallest resolution and viewing angles - made watching anything akin to watching those cam rips floating all over internet. - Cramped leg room. And the premium seat didn't have any better room. Overall, one of the poorest flights I have ever flown on. Even Air India has much better planes and service."

Miinukset: "Friendly staff and the flight was comfortable"

Plussat: "It was short."
Miinukset: "Not really fond of smaller planes, a lot more turbulence."

Plussat: "Nothing"
Miinukset: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."

Plussat: "I liked the leg space, but it stops there."
Miinukset: "7.99 for a movie is absurd."

Plussat: "The leg room on this flight was spacious. The crew was friendly and attentive."
Miinukset: "Not a fan of the snacks that were served."

Miinukset: "This flight had a TV for each seat. However, you had to pay $5.99 to watch basic cable."