Ottawa hotellia

Plussat: It was like a home away from home for me. Pierre made me feel welcomed, he went above and beyond to make me comfortable. He also dropped me off at the bus station and showed me around as well. I will really love to come back!

Miinukset: Everything was perfect!

Plussat: Lovely hosts, yummy breakfast.

Miinukset: A bit run down

Plussat: Very friendly and helpful hosts. Excellent breakfasts. Very clean. Comfortable rooms. Very decent king size bad. Optimal room temperature.

Miinukset: This is an old building and you should expect room soundproof issues. Although, all tenants tried the best to keep it quiet, any unintentional sound is well noticeable, especially in the night time.

Plussat: Pierre makes all his guests welcome. He is an attentive host with superb cooking skills. His Auberge has rustic charm. Staying there is like visiting with friends.

Plussat: I was really impressed by the friendliness of the host. He accommodated all of my needs. In fact, he exceeded my expectations! The first day I arrived, he accompanied at the location of my conference by car. The last day, he prepared breakfast for me quite early so I could be on time for my bus and even accompanied me to the bus station! It's like being in your home, with a friendly person that takes care of you. And the location is fantastic. Thanks Pierre!

Miinukset: nothing!

Plussat: I came in on.Friday..Chantel was very warm.and friendly.Very generous and.hospitable to.a.total stranger Really warm my heart

Plussat: The host Pierre was really good at hospitality. He would great each guest personally and make you feel like home. He also cook great breakfast as well. The beds are so comfy.

Plussat: The breakfast is nice and the owners are very friendly.

Plussat: Very good breakfast. Staff very friendly. Excellent value. Nice rooms. Lots of staff present, cleaning and maintaining. Would definitely recommend!

Plussat: Parking

Miinukset: I booked a room that didn’t exist and had to drive to 3 hotels. I finally checked into another hotel at 5:55 am.

Plussat: Clean and spacious rooms. Very quite sleep with free parking. Not far from downtown Excellent value

Plussat: no issues

Miinukset: no

Plussat: For the price, the hotel far exceeded my expectations: The room was twice as spacious as your typical 3-4 star hotel rooms, extremely clean/comfortable, and ergonomically ideal for someone one a business trip. I was quite impressed.

Miinukset: My only recommendation is to offer pay-per-view movies outside the only movie option available; a free month of Netflix in which I provide my credit card and then deal with cancelling later on. For me, brand new movies are a perk when staying in hotels.

Plussat: location and layout of rooms,

Plussat: very convenient location, separate bedroom. Clean facilities and helpful staff.

Miinukset: Would prefer to have door between sink area and bedroom

Plussat: Service

Plussat: Great free breakfast, very helpful staff.

Plussat: Check in was very fast. Hotel overall was very clean. Room was clean. Wasn't staying long enough to experience all of the amenities, but what I did use , there were no issues.

Plussat: I'm originally from Ottawa so it was in a decent location

Miinukset: Nothing

Plussat: Very clean and quiet. Breakfast buffet, free parking, free internet! And the staff were all very friendly.

Plussat: The apartment was nice, comfortable and all appliances worked. It was very good stay for my work trip.

Miinukset: While it was clean, there were some areas that were overlooked.

Plussat: Great service, location. Thoroughly enjoyed my stay!

Miinukset: The duvet was way too hot for the season. It would have been nice to have something cooler. Even with the AC full blast it was still warm.

Plussat: Downtown location is ideal. Modern, clean and comfortable. Pet friendly.

Miinukset: You should add a blower (séchoir à cheveux), a blender (like a magic bullet) and also extra blanket. :)

Miinukset: There was no housekeeping

Plussat: Great location, room and staff

Miinukset: Only public parking

Plussat: Greeted very politely upon arrival and overall all staff was very helpful. I would definently come visit again. Any questions where answered above and beyond! TV has a nice chromecast feature

Miinukset: Just needs a small mini fridge

Plussat: The staff were super helpful, breakfast was The Best, terrific. So much coffee allll the time,just what I needed. Comfy beds, tonnes of pillows, parking was easy& close. Excellent stay.

Miinukset: Winter.

Plussat: great hotel, very clean rooms with comfortable beds, 47 inch flat screen tv in our room was a welcome touch. Good breakfast. A little bit away from the downtown core but a very short ride to get there. super fast check in. we enjoyed our stay here

Plussat: Clean and large room! Great staff!

Miinukset: Had an issue with the wifi but not the hotels fault. Great place!

Miinukset: I booked a king size bedroom which I got but it was a handicap room which I didn’t like.

Plussat: Excellent Breakfast, plenty of food replenished straight away, staff kept area clean & tidy.

Plussat: Beds are very comfortable and both individual rooms and hotel in general are very clean and well maintained. We also enjoy the complementary breakfast.

Miinukset: Room thermostat did not function properly, so room was overly hot; this made for an uncomfortable sleep. I did mention this to front desk , and someone reset thermostat, but problem persisted throughout our stay.

Plussat: Close to airport.

Miinukset: Poor service: the concierge forgot to order our cab to get to airport. No food - vending machine only accepts coins. Small towels Bad AC

Plussat: The staff was more than accommadating; made us feel exceptionally welcomed, the room was spacious and very clean, the breakfast is second to none. Definately our "go to" hotel.

Plussat: Location and free shuttle to the airport.

Plussat: Great location and good breakfast

Miinukset: Shower head sprayer was terrible

Plussat: Room size was awesome, I enjoyed with my kids at the pool too.

Miinukset: Request is to maintain veg, halal or Kosher stampings so for those guest who are on dietary restrictions can freely pick what they can eat. I did not like pork and potatoes were in the same tray and people were using same spoon to serve the both.

Plussat: Breakfast pool rooms were beautiful

Miinukset: No

Plussat: Terrific room, excellent service. They went above and beyond.

Plussat: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.

Plussat: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.

Miinukset: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!

Plussat: The staff is great at the hotel and we were very impressed with the good taste, design, and service. Thank you very much, we will visit again, in the future.

Miinukset: The breakfast was good, but unfortunately, with a $52 we could not feed three people ( a breakfast combo costs between $19 and $24, as I remember), so we had to pay extra. I wished we had more bread for the jam.

Plussat: Everything.

Miinukset: Nothing

Plussat: Very modern, liked the room and amenities. View and location was incredible!

Miinukset: Parking at the hotel was a public lot. $35 a day for self parking for a lot that didn't always have a spot. Left waiting multiple times for a spot.

Plussat: Lot of choice for breakfast, people are very kind and the room is very spacious, the bed really comfortable. Everything was perfect.

Plussat: Complimentary upgrade and a bottle of wine

Miinukset: Parking is very expensive

Miinukset: The cost of parking at $35.00 per night is ridiculous

Plussat: The location was optimum close to everything. The room was modern, large and clean. It is a quiet room too, you can’t hear any noise especially when I was there during New Years. I use a wheelchair, the door widths were good, the shower was perfect but the toilet was a little too low. I brought a seat riser and the maintenance staff installed it for me. They also adjusted the door so I could open and close it with little effort. The complimentary soaps and lotions are so beautiful and smelled awesome. I brought some extra home for my family. The staff was super friendly and helpful. Thank you for an awesome stay. I will be back.

Miinukset: The parking and the drop off area in the front are a little difficult and expensive. $45.00 valet

Plussat: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.

Miinukset: Cramped check in/out area

Plussat: They deliver on every single promise they make. From the very beginning you feel welcomed. After a long and delayed trip it was such a pleasure being greeted warmly and getting just the room you want. Norman was outstanding. We got a room on a high floor overlooking the parliament hill with two beds. Exactly what we had asked for. The property is clean and comfortable. Everything is there as you expect it. No need to call down for things that are missing. Just perfection. I LOVE IT. We had drinks at the bar. It was fun and festive and the drinks were delish. We ate breakfast from the restaurant take out and they were equally delish. Can't wait to return.

Miinukset: Everything was outstanding.

Plussat: Location to other family members Location to tourist attractions like Parliament and shopping.

Miinukset: Nothing could have been

Plussat: Everything

Miinukset: A bit cold in suites Too soft bed

Plussat: Location- close proximity to all our meeting locations! The OCCO restaurant’s good- we had all our breakfasts there, and most dinners.

Miinukset: Staff at the front desk need to be a little bit more customer friendly. They seemed in a hurry and extremely formal.

Plussat: The room was nice and the staff lovely.

Miinukset: There was a slight odor in the room, like leftover curry. I left the windows open to try and dissipate it. Also, although everything else was nice, I found the bedroom curtains to look dingy.

Plussat: It was a suite so we had lots of room. Amazing stay

Miinukset: $24 a night for parking

Plussat: Nice rooms. Sensational breakfast onsite. Good location.

Plussat: Very large and well equipped suite.

Miinukset: The price on the web site was the price for the 1st night. They wanted to charge me much more for the 2nd night, but after I complained, they brought the price down to very close to the 1st night price.

Plussat: It was quiet and comfortable bec

Plussat: We like the large space of the room. We stayed during a low season so we got more than what we paid for:-) The design and furniture were very nice. The kitchen was well designed. Kitchen items and dining sets were good quality. Bathroom and facilities were nice. I think the hotel had a high and very positive will to please its customers and I gave it 10/10 scores on this point:-)

Miinukset: The room was very cold, with maximum heat the system allowed. So we could not sleep well on the first night. We got two extra blankets so the second night was much happier. The sofa and cushions in the living room had some smell, unpleasantly. They were leather sofa and cushions, so it would be hard to clean or remove smell.

Plussat: Super clean and the staff went out of their way to provide the best service.

Plussat: Lots of space and a full kitchen. Two bathrooms!

Miinukset: It would be really great if this hotel had a pool.

Plussat: All good

Miinukset: No movies

Plussat: Everything was easy and comfortable.

Miinukset: Would like a bit more choice at breakfast. Food was very good but was all waffles and fruit.

Plussat: The breakfast was excellent (waffles and fruit) and met my dietary requirements. The place was very comfortable and nicely decorated.

Plussat: Superb accommodation and wonderful hospitality. Thanks for a great breakfast Kevan.

Plussat: Breakfast is the only pleasant thing. And dragged the score to massive 3.3 points.

Miinukset: MacDonald room: 1. The room description states the private bathroom is outside the room, it is actually 20 metered away and when went there in the middle of the night by the time you back to the room you completely awake. 2. The balcony door has massive gaps between the door frame , both are thin and wooden, outside temperature was -10 Celsius, the feet were freezing. 3. Room heater , turned on , after 2-3minutes the electricity shutted down, we were in the dark room with no light. called the owner , didn't pick the call, messaged him, replied after 5 minutes. 4. Coffee machine is outside the room , shared. 5. Ignorant, arrogant , grinning owner. When arrived and complained above all things above , he said you take it or leave it ,but still get charged as there is cancellation policy. Refused to change a room. No apologies and no will to fix the issue at all. 6. We got charged for 2 nights on arrival, even though it was two separate bookings. When asked the owner next morning why we got charged in advance as it is unusual practice , he replied that when people don't like the room, they run away not paying, that was an explanation. 7. Tried to take a shower, hot water was gone within 5 minutes. When said it to the owner, he plied there is a tank and a lot of people using it. 8. The rule to take of the shoes is beyond of my understanding. If you go next door for the breakfast , shoes on in the building where stayed and next door shoes off again to enter. 9. Kevan , on arrival gave us instructions where and what we can do , which was utter pathetic. 10. Parking is 4 minutes away from the property and it is not pleasant experience to walk in -10 Celsius. Parking is located near two appartment blocks which looked dodgy. Beware of you have a nice car. 11. The ceiling is thin and we heard when someone walked or talked in the room above. Sometimes we got a feeling that they move the furniture or something heavy. 12.

Plussat: The staff was fantastic, the house and room was cozy and the breakfast a delight.

Plussat: it was a very comfortable stay and Kevan was just lovely as a host. the breakfast was excellent! while we only stayed overnight, we have no doubt we will consider Benner's again on our next trip to Ottawa.

Plussat: Excellent location! Smartly furnished room to make good use of the space and tasteful decoration.

Miinukset: Missing a small fridge.

Plussat: The rooms were amazing ! Bed is so comfortable. The architecture of the building and rooms were so well designed.

Miinukset: There were 2 staffs. While one was polite, respectful and nice, the other was strangely rude and sarcastic. We had problems with the heating system, and I was surprised the staff was sarcastic when showing me how it works. Perhaps I did not understand the sense of humor.

Plussat: Lovely Euro-style modern decor. Staff was very pleasant. Comfortable bed and great linens.

Plussat: Did not participate in breakfast. Location is great. Close to Ottawa U and Rideau Centre.

Miinukset: Friday night was noisy outside and heard voices until 2 am. Was unable to have cable or tv working, however did not asked for assitance.

Plussat: Homey, comfortable, warm, great location.. great place to stay! Would come back :)

Miinukset: Renovations were underway, but they were minor (at the entrance) and did not impact us.

Plussat: Location, clean place, nice staff

Miinukset: My bed would squeak whenever I moved a little bit. I have a very light sleep, so I was NOT happy about it. But that was the only thing.

Plussat: Good location, comfortable room, friendly welcome at reception, very nice breakfast.

Miinukset: No place to hang up coats in the room. Small bathroom with too little space to hang up towels for 3 people.

Plussat: Kevin welcomed us very nicely. The place was amazing. The rooms are very very nice. Large and clean. Breakfast was a nice experience with people arrohnd the world. Would love to come back when I can.

Miinukset: Nothing to not love.

Plussat: The breakfast was awesome. Super friendly staff. Great introduction at check in and they’ve got city maps as well.

Plussat: Very nice house with very kind people. Warm welcome and a really great breakfast. The location is very close the the city centre. We can definitely recommend it!

Miinukset: Even if it was clean there was mold in the shower. Usually I would rate it as clean, but this is an healthy issue and not to accept. The bottom is old and squeaky, but it didn't matter and fitted to the nice ambience.

Plussat: The breakfast was delicious. The room was small but very nice.

Miinukset: Shoes are not allowed to be worn in the house. Parking places are not well marked.

Plussat: Breakfast absolutely amazing both mornings. Parking very convenient. Friendly atmosphere.

Plussat: Nice Hot Breakfast in Dining drop each morning. This is an older heritage type property with squeaky floors and stairs but kept on good repair.

Miinukset: Good value for money, no dislikes.

Plussat: Good location for walking everywhere downtown. Good breakfasts and parking easily available.

Miinukset: A little noisy at night with creeking floors and other guests.

Plussat: Location

Miinukset: The floors creaked and the tub anti skid mat was either moldy or plain dirty. It had black marks. It should be replaced. The door of the medicine cabinet in the bathroom is missing a hinge. When I opened it, it tilted. There were two shower curtains on each side and the one covering a window moved during a shower. The bathroom door need painting and the knob on the front door is broken. The staircase can use some TLC.

Plussat: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown

Miinukset: No

Plussat: Excellent breakfast. The afternoon tea is a very nice touch. Clean rooms. Close to parliament hill and city center.

Plussat: Very convenient location if you are planning to see the downtown just by walking

Miinukset: Breakfast menu options can be better increased

Plussat: Hyvä

Plussat: I liked the location, very close to the By-Ward market, the Rideau Center and public transit. The free breakfast was outstanding with a good choice of items. The tea time was also great. Our room had ironing board and iron, a microwave oven, kettle (stocked with tea bags), mini refrigerator (stocked with a free bottled water, creamers and milker), coffee maker (stocked with coffee ,coffee filters and sugar), cups, bowls, utensils (knives, forks spoons, napkins), wine bottle opener, drinking glass. Bed was very clean and comfy. Bathroom was also very clean stocked with toiletries (with a hair dryer) . Staff is very friendly and courteous. You can park at the hotel's under ground parking for $15 a night with re-entries. Street parking is free after 17:30 until 08:00. Over all I really enjoy staying at the By-Ward Blue Inn and would considering staying there again. Oh, I would like to also mention that the big LCD TV in the rooms includes full cable channels as well!

Miinukset: Our toilet was rocky but it wasn't a big deal. Parking in the hotel for $15 is a bit expensive. Limited free city parking after 17:30.

Plussat: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.

Miinukset: Mini-bar would have been nice. :)

Plussat: ByWard Blue Inn is located at the heart of Ottawa. ByWard Market and Rideau Shopping Center is in 5 to 10 minutes walking distance. Other attractions like National Gallery of Canada & Parliament Building is also 20 minutes walking distance. Room was ok and have all the basic amenities and was clean. Room also had a small kitchen where you can cook for yourself. Breakfast was typical North American, not the best for Europeans, but it is same everywhere in North America :). What is nice is, they have every day free afternoon tea. Staff was friendly and helpful.

Miinukset: It would be nice to have a coffee machine in the kitchen in the room.

Plussat: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa. We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.

Miinukset: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure

Plussat: I loved staying here, the hotel had a homely charm and the rooms were comfortable and well equipped. I stayed here twice during my trip and both rooms had balconies, the windows were well insulated against the weather and exterior noise and I liked that there were curtains too. The kitchen area with fridge and microwave was great and there was copious complimentary tea and coffee. There was a good choice for breakfast and I really appreciated the afternoon tea for guests (having travelled from Toronto, I was a bit peckish and this tied me over until dinner). Staff were friendly and it was nice to chat, finding out more about Ottawa and talking about respective countries. Access to Rideau metro station and the hotel's central location made it simple to get around the city, as well as to the Via Rail station. I would absolutely stay here again. It was good value for money in a central location.

Miinukset: The beds were comfortable, just don't sit on the end. The feet were set back and the first time it tried to tip me on to the floor. In the second room I stayed in, the TV was smaller and quite far from the bed (had trouble following the puck, watching hockey).

Plussat: complimentary breakfast

Miinukset: no ice machine

Plussat: We felt very welcome already at check-in. The staff were very friendly, and we were invited to a nice “afternoon tea”, which is served between 3 and 5 pm every day. The breakfast was nice, with both hot and cold dishes, fruit, etc. The cleaning staff made sure that coffee and tea-bags were always re-stocked in our room. Our room was of good size, and has a nice view from the little balcony.

Plussat: We loved the location, that it had on site parking (for a fee), nice breakfast and the afternoon tea with snacks was a nice added touch.

Miinukset: No

Plussat: Very clean and comfortable! The pool and hot tub were great. Staff was amazingly kind and helpful.

Miinukset: nope!

Plussat: The rooms are very spacious, very friendly staff and all amenities you can ask for are in the hotel

Miinukset: There was nothing

Plussat: everything about it was excellent. A must go to again!

Miinukset: nothing, all good, Elevators are supposed to go slow, Lol

Plussat: Buffet Breakfast was excellent! Early access to the room was a bonus.

Miinukset: Unfortunately the Hot Tub was not working, and this was one of the main reasons I booked this hotel. Although they made arrangements to use the next door hotel's hot tub, it was crowded and noisy with kids, and this was at 10:30 pm.

Plussat: Great Pool/workout facilities.

Plussat: Location

Plussat: Room was spacious and spotlessly clean. Dinner and breakfast at the bistro restaurant was very good.

Miinukset: The hotel is a little far from alternative restaurants.

Plussat: Location. Friendly staff.

Miinukset: No.

Plussat: Location was convenient to train. Staff was very friendly. Starbucks was a plus.

Miinukset: Hard to adjust the room temperature to be cool at night. Staff helped but it is a function of the heating/cooling systems in winter.

Plussat: Easy access to snacks and drinks within the hotel building.

Miinukset: N/A

Plussat: Has everything for a family! Pool, laundry, near by mall and restaurants

Miinukset: Freezing cold in the room with no way to raise temperature except a small noisy portable radiator that had to run all night long to raise the temperature a few degrees. Shower was supposed to be separate from the tub but it was a regular tub/shower combo. We ran out of tissues because there was only a few in the box without a spare box.