Cotswold House - Guest House

Nothing.

Cotswold house is advertised with a host couple smiling reassuringly. This is false it is run by a laughable 'manager' Mark who lives in the property and whose aim is too disturb the guests. My attempt to speak his African native Kenyan language was dismissed. I was a lone guest due to Coronavirus. I have also run a b and b the same size and to boom lengthy conversations beneath a guests room is deliberate provocation. I ask him to be mindful of guests and only two hours after arriving from a long journey he only stopped his provocation when I emailed the owners. Cotswold house advice due to coronavirus - towels left outside the room every day. Day three, still nothing. I had to ask and for toilet paper too which he conspicuously said, I thought you might need toilet paper. Room is advertised with central heating. Heating on first night, then nights two and three turned off nearly all day and night. Those nights 0 degrees and 2 degrees. I had to go downstairs and ask for the heating to be turned on. He said it's on a timer and that it is policy to turn the heating off at 10pm. Not on nearly all day. He eventually says yes ok and after half an hour changes his mind to give me an unsatisfactory portable heater. Just playing with the guest and not as advertised. After saying why are you going back on your word, he gets vocal and moves towards me. I am actually concerned for my safety. I email the owners again saying the manager is behaving aggressively and is controlling. Owners say I can leave with a refund for the not stayed days. Causing me great inconvenience and cost to move. I decide it is the best thing to do. Unwelcoming, disturbingly disruptive, total disinterest in guest welfare a disgrace for a bed and breakfast that had no cleaning duties to do, I made the room, no breakfast to be made( not offering understandably now at a cost of £7.50) And a dangerous broken floorboard at the rooms entrance that was mentioned months ago in another review.