Mercure Palermo Centro

T bedroom was quiet and had a large balcony. We were allowed an early check in.

No chairs on any balconies. Breakfast before 9 am was chaotic and overcrowded and many items of food had run out. It was quieter after 9 but staff were more intent on clearing tables than keeping food stocks from running out. The reception and bar area was bleak, functional and very noisy. There was nowhere comfortable to sit and have a drink.

Location was good for walking to theatre and other sites. Reception staff were fairly obliging about allowing late check-out because we had an evening flight, but not as late as we wanted.

Public areas bleak and uncomfortable. Bedroom a bit cramped and short of amenities and only quiet if we kept the window shut and if no one was using the lift or passing the door. Reception staff good but housekeeping was poor and no sign of porters or any offer to help with luggage.

Breakfast for Euro 5 fantastic value

room was very good but the bathroom clean but poorly maintained