Palm Springs hotellit lähellä Agua Caliente Cultural Museum

Plussat: Hip hotel in a great location. The wine reception each afternoon is a nice social get together too. I used the bike from hotel and staff was very helpful on where I should go.

Miinukset: I misplaced my wallet and informed desk. To my chagrin - the wallet was returned yet the staff did not 1) check to see if I was registered at hotel, and 2) get my mobile phone number on record and call me. Or, at least call my room and leave message. Very poor performance.

Plussat: Nice & clean, felt new & modern

Miinukset: Nothing

Plussat: Pool area

Miinukset: Daily maid services

Plussat: The elevator will only take you up to the rooms if you scan your key card. The staff was incredibly friendly. The location was perfect.

Miinukset: The walls are very very thin.

Plussat: Great location! Friendly staff! Great food!

Miinukset: Not a thing...already rebooked!

Plussat: Location and finishes, pool deck and bar

Miinukset: Way expensive relative to offering. Rooms were really bare bones.

Plussat: new and walking distance to downtown Palm Springs

Miinukset: maybe to many dogs.

Plussat: friendless of the staff

Plussat: Friendly staff and good food great hotel

Miinukset: Large partition blocked our view (east) in the dining room

Miinukset: Walls are thin, you can hear evertyrthing from the guy next door pooping and peeing, nice building, but why went cheap

Miinukset: I was surprised there were no slippers in our room. I wish I had known so I could've brought my own. I would've liked a blanket in the room as the comforter was too hot. My husband only used the sheet but I had to use bath towels as a blanket.

Plussat: The fact the hotel was by a canyon and helped it cool it down in a hot summer day. It's also doggie friendly too

Miinukset: I can't complain

Plussat: Bed comfortable

Miinukset: the water from the bathroom sink smelled like sewer water so I had to brush my teeth with bottled water I had to buy at the store.. I had to cover the faucet with a towel it smelled so bad!

Miinukset: Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.

Miinukset: we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.

Plussat: Property, location, and hotel itself was pretty good!

Miinukset: Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!

Plussat: As close as you can be to the main strip. Staff very friendly & helpful. Champagne drink when you check-in. Free candy section. 21+ Adults only. Great fireplaces, pool/jacuzzi, & awesome views of the mountains. Another plus, across st. from casino.

Miinukset: Nope.

Plussat: A sparkling clean and attractive small hotel close to restaurants, shopping and the Art Museum. Friendly, helpful staff.

Miinukset: 9 decorative bed pillows (plus the sleeping pillows) was a bit much to deal with.

Plussat: Cute, quaint, and unique.

Miinukset: Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room

Plussat: Great rooms! Decor feels like a real bedroom rather than a hotel. Duvet and pillows were great. Outdoor pool area was beautiful with wonderful poolside food and beverage service. Just go up to the pool bar, give them your room number, ask for what you need and they’ll bring it to you and charge it to your room.

Miinukset: I’m the morning the rooms had a little too much light coming in from outside.

Plussat: Everything

Miinukset: My suite was very small for four people

Plussat: Beautiful rooms

Miinukset: No parking

Plussat: Great location. Quiet even though it is between to major streets. Walking distance to great food and shopping. A short drive to spectacular scenery. The staff were all helpful and in good spirits.

Plussat: The location is in the heart of downtown. It is so quaint and comfortable.

Plussat: The staff were great and the hotel is in downtown Palm Springs. We parked when we got there and only got in our car to drive home. It was very quiet. Our kids (3 & 5) had a blast and they were very accommodating with our Boxer Moose. They even provided a dog bed and bowl for him! The room was very cute with a jacuzzi tub in the room with a lot of very hot water.

Miinukset: The bed was a bit soft. We prefer a very firm mattress.

Plussat: great room with fire place

Miinukset: no elevator or bellboy

Plussat: Location is right on the main street, room was large and comfortable, dog-friendly and provided dog bed, bowls and treats

Miinukset: Most staff was very friendly, but even though we received a letter at check-in about asking the front desk for dog-friendly restaurants, etc. we received only two recommendations and a general comment that it is ok to bring the dog to most restaurants with outdoor patios when we asked.

Plussat: Very pretty boutique hotel. Efficient & helpful staff.

Plussat: The staff were very friendly and helpful. The room was quite comfortable, with a nice ambience thanks to an electric fireplace, nicely designed bathroom, and very comfortable bed.

Miinukset: No.

Plussat: Room comfortable and clean, loads of space

Plussat: Very friendly, great location, beautifully decorated and clean

Miinukset: Breakfast

Miinukset: It would be nice to have a coke machine on the grounds for late night beverages

Plussat: Everything. Was FANTASTIC

Plussat: Great friendly, helpful staff. Beautiful well Yhjought out property and rooms.

Plussat: the architecture (50s) and the gardens well maintained. bed very comfortable.

Miinukset: - check in : the room was not done (used napkins on outside chairs, scrubs on the rug, missing robe, the phone was broken and, well, not checked before arrival). It took the staff one hour to give us a new room, so we had to stay in noisy vacuum cleaner, with maid, phone technician, gouvernante etc. !! - bar at evening : no Martinis, and Margaritas not available any more after 18;30!! the bartender left when we arrived, and we had to stay 15 minutes like this, with no service, no one. we understood why this hotel has no life in the evening, everybody would go out in a more lively and enjoyable place! - pool : the towels are not stored at night, so they are just wet in the morning when you want to get dry after a short swim - cleaning : sometimes, you would find your pyjamas down the floor after the maid passed by, sometimes she would not pass at all... shower glass undone, etc. - check out : we were given the wrong check.... :-) Well, the location is super great, so is the site. But we wonder how Condenast Travellers put this hotel 2nd of 2020 world best resorts. Amazing failure in staff management.

Plussat: We absolutely loved it at L'Horizon! Our bungalow was fantastic with a really really comfortable bed, great snacks/drinks/coffee station, wonderful bathroom and we could use Apple TV to connect our devices to play on the TL screen. It was a tad cold so we didn't take advantage of the pool or the outside seating area of our bungalow, but they looked very inviting. We did utilize the bar to have drinks by the fire in the evening and breakfast poolside in the morning. The staff are very friendly and clearly are aiming to make you feel special. They even engraved a bronze plaque with our name for the bungalow door. Special! The valet service was always available.

Miinukset: Nothing!

Plussat: The most relaxing stay in a hotel ever. Amazing staff.

Plussat: This boutique hotel is special in all the right ways. The staff without exception are lovely, genuinely friendly and accommodating, they always did their utmost to accommodate my requests. My room was beautifully appointed and decorated, and was immaculate and perfectly situated, with glorious views of the pool and the surrounding mountains. The pools and the cabanas are lovely, surrounded as they are by fountains and palms, and the most luxuriant soft lawns imaginable. Tables within the cabanas set with immaculate white linen such as I have not seen for a long time, set the tone for chic poolside dining against the backdrop of the stunning mountainside setting. The attention to detail throughout the hotel, is truly exceptional and the personalised and thoughtful additions genuinely made this a stay to remember! Many thanks to all the staff and Beckie, the general manager. I hope to be back again soon X

Miinukset: There was genuinely nothing I can say I disliked, and I am a very fussy old bag!:-)

Plussat: The facilities were top notch - beautiful architecture, cool mid century design elements, and a great pool area with perfect palm tree and mountain views. There is cool ambient music playing poolside throughout the day and early evening to create the ideal relaxing mood.

Plussat: The layout and the outdoor showers

Miinukset: Everything was broken and rundown and they only had half the things they said they had.

Plussat: Rooms comfortable, could use more drawer space

Miinukset: Restaurant was overpriced and not much of a selection. They were out of more than half the wines on the list. A little more privacy on the outdoor space of the bungalows. A workout facility would have been nice

Plussat: Beautiful grounds

Miinukset: Had to ask for a hair dryer three times should have been in the room to begin with.

Plussat: Pool attendants were really nice

Miinukset: It didn’t say you have to pay for parking at the hotel you PAY to stay at. They give you a guest pass for what? Also, it’s $35 A DAY! Come on guys. This is not right. I live in LA and the parking is not that expensive. Disappointed.

Plussat: The staff was very friendly and helpful, changed our room location on request. Great location, walking distance to Palm Canyon Drive. Pool area is beautiful with pool side service. There are comfortable outdoor couches with fire pit to hang out around.

Plussat: The Renaissance hotel went above and beyond for their hotel guests during our stay. Especially during covid-19. Masks were mandatory in all public areas, and they attached hand sanitizers in all the elevators, entrances, each hotel floor, and the lobby area. The pool is currently open, and staff are enforcing social distancing with the hotel guests. you feel very safe during your stay here.

Miinukset: They did not serve any room service, and the majority of restaurants in the are close around 8-9. So your choices for a late dinner is limited.

Plussat: The pool was amazing and the staff that work in the pool area were very polite and attentive

Plussat: The staff was friendly.

Miinukset: Everything seemed old. The parking sign says 30 but got charged 35. No bar or restaurant open even for room service. Too expensive for what you get.

Plussat: I loved it. The front desk was extremely helpful. The pool is extraordinary. And the free shuttle to the airport at 5:15 AM was incredibly helpful. My room was spacious and overlooked the pool. I would stay here again.

Miinukset: Get rid of the overnight parking charge. It seems foolish for the price your paying for a room.

Plussat: Clean room, great location.

Plussat: the day i left

Miinukset: My Harley got stolen from parking lot witch everybody pays $30 a night for and they have 4 security guys at night and the seen nothing!! four star place with no security cameras ??????

Plussat: The room was clean and the pool as well. The location was 3 minute away walking distance from the downtown.

Miinukset: Microwave was not in the room and no room service due to COVID 19.

Plussat: The hotel was beautiful

Miinukset: The pool shouldn't close that early, with palm springs weather the pool should be open late

Plussat: The room was clean and comfortable.

Miinukset: More quietude in general.

Plussat: My kids loved the pool! The property is very clean and the hotel staff goes above and beyond to make your stay comfortable.

Plussat: Minimalist style, good vibes

Plussat: All the staff and the hotel were great! Unfortunately the day we checked in was the day they started the the coronavirus shutdowns

Miinukset: Again just bad timing! I have stayed with the Ace before and it was fabulous.

Miinukset: Never had working WiFi.

Plussat: Everything was good.

Miinukset: None.

Plussat: Close to downtown and great views of the valley. Rooms were comfortable and well equipped even though they are on the smaller side. Great restaurant and bar that’s kept that Palm Springs vibe you’d expect. Great that they allow pets.

Miinukset: Rooms are a little smaller, but have everything you need.

Plussat: Great pool with cool vibes

Miinukset: Priced like a luxury resort but more of a refurbished model/inn. Service was not bad.

Plussat: Restaurant and bar Pool! Spa Towels

Miinukset: Beds, Room furniture was uncomfortable Lacking room for luggage

Plussat: Always a good time

Miinukset: We come every August - and this is probably our 5th or 6th time. While its always a fun time, the hotel could stand to update itself a bit. Everything is exactly the same and the wear and tear is beginning to show. I'm getting a little bored.

Plussat: We hosted the taco party on a patio and they did a wonderful job accommodating us in every way. The staff was helpful and pleasant whenever we needed anything and everyone was always friendly.

Miinukset: The bedroom door was really heavy and slammed easily.

Miinukset: very small room, bathroom could have been a little cleaner

Plussat: I love the Ace! Not my first visit and it won’t be my last. Very friendly accommodating staff. Vibe and aesthetic 10/10

Miinukset: I don’t have anything bad to say

Plussat: Room delightful, comfy.

Miinukset: It was raining and there were NO rain gutters on the roof to keep the rain water pouring off the roof onto me and my luggage as I walked to get under the roof of the hotel. Flooding puddles to walk thru to get from parking to the sidewalk as the roof water drenched me. Came from both directions. Not a comforting welcome.

Plussat: I liked the restaurant very much. I could not wait to eat there each day. Also the size of the hotel is great it is very spacious and there are various activities available. The design of the hotel and the rooms is just amazing. Also there is a laundry room with coin operated machines and a gym which are both great

Miinukset: Certain amenities were not available as described in the ads. For example the shuttle bus was not working, and the steam room was closed. Some of the staff has a tiny bit of attitude, but most of them are very nice. Also the music is very loud by the pool so it is impossible to relax because it feels like you are right next to the speaker at all times. Cleanliness gets a "fair" because there were a few long strands of hair throughout the room.

Plussat: The rooms at Ace were very comfortable and good value for money. Complimentary facilities provided were good and the room theming was a nice touch.

Plussat: great detailing, from the bar to the rooms to the patio. delicious and affordable food. staff was polite and competent and friendly. dogs everywhere, very cool. fun place. will go back.

Plussat: The funky BoHo sort of feeling and the far-away, on-the-beach adventure connotations. The very pet-friendy atmosphere was great. Our dog is not very people friendly, but he was well-treated at the restaurant.

Miinukset: The price, with additional (mysterious) fees and double-talk about discounts (Booking.com proclaimed, as I recall, that the usual price of a simple double room was $300/night or more, but the front desk told me that we were getting only a 20% discount. Also the location -- far from downtown, but then downtown was not so great anyway.

Plussat: Most comfortable bed I've ever slept on, chill, relaxed. Not too many kids and dog friendly. Will come back anytime I can.

Miinukset: Only thing I didn't like was the security at the pool, it felt like we were being watched. But after a while you forget about it.

Plussat: It was a blast. Awesome rooms at a great price.

Miinukset: A little slow service at the pool but its understandable in that heat.

Plussat: I loved everything about this hotel. Food, value, staff, rooms, pool.

Plussat: We loved the room set up. There was one california king bed, and two twin beds which worked out perfectly for our two girls. Plus, the twins were behind a cool "tent" canvas which gave us all the privacy we could imagine on a family vacation. The food was also amazing.

Miinukset: Did not like the hidden "resort fee" or the parking fee. I would have preferred the hotel cost to be up, and not have these hidden fees.

Plussat: The atmosphere the food and the music.

Miinukset: The extra 20 dollars a night as a charge in Palm Springs so my 89 a night turned into 109 a night.

Plussat: Great service, not pretentious, reasonably priced food and drink. Great atmosphere. Great value for money.

Plussat: Great atmosphere. Friendly Staff and guests. Large pool and close to rooms so you can easily have an easy pool day.

Plussat: Nothing really

Miinukset: Outdated, not so clean. Both restaurants closed. Will not go back. Long red hair hanging in and out of toilet.

Miinukset: Guest in the room Nextdoor played loud music till 5am, with their front door wide open and smoked all night although it is a smoke free area. Asked them to Please turn it down multiple times but they turned it up.

Plussat: Staff was amazing, kind and helpful. Thanks.

Miinukset: Lack of security, motel needs a facelift

Plussat: Love the pool! Very kickback!! I love the birds in the lobby!!!

Miinukset: I like the property I was just disappointed with the manager. Tried numerous times to get a hold of the manager. They double charged my credit card and I still have yet to receive my money back. Over a week and still no return call. Will never stay there again.

Plussat: Pet friendly

Miinukset: Pool service was very bad .. waited 45mins for drinks still never received them left after that wait. Room was out dated toilet had trouble flushing.

Plussat: The Reef restaurant is great and the atmosphere around the pool is laid back and relaxing.

Miinukset: The room was just ok. Bare minimum. The hotel staff was not very friendly. The hot tub wasn't working for our entire stay.

Plussat: Pool area was phenomenal!!! The Reef Restaurant was great overlooking the pool.

Plussat: Tiki hut

Miinukset: dogs run around pool with no leash, i was bit by a aggressive dog requires stitches

Plussat: Everything and Everyone!

Miinukset: The having to buy food in order to get a drink.

Plussat: This place is VIP service at general admission prices! Loved it here!

Miinukset: There was nothing I didn’t like!

Plussat: Good price, good room, nice pool, nice staff, clean. i would stay again

Plussat: time pool open, 24-hour service rezeption

Miinukset: wet carpet in room, no breakfast

Plussat: Clean spacious rooms, attentive staff, nice pool area, surrounded by nice scenary

Miinukset: I miss the old Caliente Tropics where it felt more like a party-- with a pool full of pool toys, Rat Pack music over the sound system, margaritas poolside, kids having a great time at all hours. The soul & spirit is not the same.

Plussat: The comfort of the room, the swimming-pool, the restaurant next to the hotel... Excellent value for money.

Plussat: Great pool.

Miinukset: Noisy bathroom fans and airconditioners. Room smelled a little musty.

Plussat: The pool was excellent and the location was excellent

Miinukset: The airconditioning unit was extremely noisy - we had to wear ear plugs - but you also had to have it on.

Plussat: Nothing

Miinukset: We reserved a king, non-smoking room. The room was a double and it smelled terrible. We simply made the best of it. We went to bed early and were waiting outside to check out when the office opened in the morning. The reviews were so glowing that we believed the cheap rate was a special off season price. We were completely mislead. We won't use this site again.

Plussat: nice stay

Plussat: cleanliness of the room, the heated swimming pool, parking just in front of the room

Plussat: i loved the tikis and want the one with the tounge.

Miinukset: it was a little chessy. The lights in the main room were not consistant with the decor and the Tiki tissue holder has to go.

Plussat: The resort / staff made sure all common areas were wiped down after any other guest besides myself touched or used chairs, handles etc!!