Palm Springs hotellit Baristo

Miinukset: Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.

Miinukset: we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.

Plussat: The overall atmosphere and personal care / attention.

Plussat: Property, location, and hotel itself was pretty good!

Miinukset: Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!

Plussat: Great location, friendly staff.

Plussat: As close as you can be to the main strip. Staff very friendly & helpful. Champagne drink when you check-in. Free candy section. 21+ Adults only. Great fireplaces, pool/jacuzzi, & awesome views of the mountains. Another plus, across st. from casino.

Miinukset: Nope.

Plussat: Welcome you with a glass of refreshments, beautiful property, comfortable, adults only, pool and jacuzy clean and warm 24 hours, super clean and friendly, the sunrise lights fall on the opposite maintain, great athmosphear, Breakfast, respectful and friendly stuff. *parking available, comfertable bed, fire place wormth and A/C - outdoors seating areas with comfortable cushions, and authentic colors all around, I had a wonderful stay, in this beautiful property, center of downtown Palm Springs, CA. easy access to all shopes and restaurants, and hikes.

Miinukset: Nothing i could point out.

Plussat: Cute, quaint, and unique.

Plussat: The location was great. We also enjoyed that the pool and hot tub were open 24 hours/day as was the candy bar and coffee bar in the lobby. Each room was equipped with a microwave, fridge, and coffee maker which was great.

Miinukset: The faucet in the shower was broken and the showers were luke warm at best. The bed was only a queen size.

Plussat: Everything

Miinukset: Nothing

Plussat: This was our second time staying at the Andreas and we just love this place! It's very close to downtown and we were there for the Thursday night street fair on Palm Canyon Dr. Quite the selection of vendors, especially arts and crafts...lots of fun. Took in the Art Museum (within walking distance) and it was terrific. Also went to the Air Museum by the airport and it was outstanding. Incredible amount of military displays with ample docents to guide you through. You could spend at least four hours there easily. We had good meals at the restaurants we ate at during our stay. There is a Greek restaurant called "13" across from the Andreas which had excellent food and service.

Miinukset: The breakfast at the Andreas was a little meager, but had a comfortable setting.

Plussat: Beautiful rooms

Miinukset: No parking

Plussat: We liked the property.

Plussat: Most comfortable bed I’ve ever slept in in a hotel

Plussat: Bistro is a pleasant surprise.

Plussat: The staff were very nice

Miinukset: The price was a little high They should have more restaurants

Miinukset: Broken laundry machine, wifi needed a call to support to get it to work

Plussat: short drive to the airport and plenty of restaurants

Miinukset: The decor is so bland. It doesn’t feel like a Marriott.

Plussat: The staff was really nice and it was right by the pool!

Miinukset: Yikes...there were ants in the AC! They had to spray!

Plussat: Proxy to airport.

Miinukset: There was only moderately warm water for morning shower. Reception was not listening and did what worked for her not the customer.

Plussat: It was clean and the staff was very friendly

Miinukset: They charge their guests for parking $5 a day. Not that big of a deal but seems like a cheap way to make extra money.

Miinukset: the coffee bar was closed for some reason. the hot tub was out of order our entire stay.

Plussat: Staff was friendly and efficient. The rooms were clean and well maintained. Some of the furnishings were dated, but great housekeeping keeps it looking good.

Miinukset: $8 to park, but I guess that's how it is these days ?

Plussat: I loved the convenience of having a Starbucks in the lobby.

Plussat: Great location.

Miinukset: Needs a bit of a facelift. No robes or wine opener. Ran out of toilet paper and coffee.

Plussat: The outside view.

Plussat: Location. Pleasant staff.

Miinukset: N/A

Miinukset: Receptionist said she cannot find my reservation even after I show her my confirmation email; then she suggested that perhaps it’s been canceled. She further explained that booking.com is a 3rd party, she has no control over my reservation. Eventually she found my reservation somehow after a long wait. I did not believe her explanations. She was very rude.

Plussat: Large rooms and comfortable beds

Miinukset: Felt outdated and more like a large motel than a Hilton

Plussat: Great shuttle service Nice pool area Customer driven staff Close to downtown area Refrigerator wasn't cooling and sink didn't have hot water, but within 5 minutes after calling, they came and took care of everything and were respectful and apologetic for the inconvenience.

Miinukset: Weather was overcast and a little chilly so didn't use pool. Wanted to use hot tub but it was down for repair. :(

Plussat: Right in the heart of Palm Springs. Spacious rooms and free parking

Miinukset: Would be great if they could include Breakfast.

Plussat: The location was great, 2 blocks from the main strip in downtown.

Miinukset: There was a New Years Eve celebration at the casino next door which kept us up until 1am. We didn’t think this would be an issue but it was quite loud. Also, because of the event, parking was on the other side of the complex.

Plussat: I really liked how close the hotel was from downtown. Also, the size of the rooms was pretty good.

Miinukset: The pools were cool. Only one of the spas were working. The others were broken or cold. Even though the one was working, it didn't work the jets. We had a problem with the heater in one of the rooms. We were there for 2 nights, the first night the heater in my family room wasn't working, so they felt cold during the night. Next day, we informed the hotel about the issue, and they told us that all the floor was with the same problem (Third floor) and they only gave us a calefactor.

Plussat: Bar staff

Miinukset: This is not a 4vstar hotel. 3 stars max

Plussat: Service by the pool

Miinukset: Hotel charges a dog fee even for service dogs

Plussat: Great spacious room, and the pool area is fabulous. Great outdoor bar and indoor bar, the bar food is par for the course. Centrally located so you can walk to bars and restaurants!

Miinukset: Not their fault, but lots of construction in the area from the casino right now. It affects traffic a bit, so be patient!

Plussat: Great location

Plussat: Location and price! All staff was very friendly and helpful!

Plussat: Location

Miinukset: In the middle of the night someone was able to open my door with their key card. Not sure if the front desk coded their card to my room. . Fortunately the extra security latch was engaged and the door opened only 1/2. I was able to push the door shut

Plussat: Location and breakfast are the best things to recommend this hotel

Miinukset: The worst part of our stay was the nighttime desk clerk - when I called to say the toilet had clogged (something that I imagine happens with the same frequency as the key cards failing - in other words, often) he acted like it was our fault for clogging it (!!). Meanwhile I have lived in my current home for 10 years and never once clogged the toilet. But he decided we were at fault without even coming to check what was wrong and then told me he had neither a plumber nor a plunger around and that I "should flush more often." In other words, offering zero in terms of a soultion. At this point I went to the front desk and after he lectured me again on how their plumbing couldn't possibly be at fault for the problem, he finally assigned us to another room, which is what he could (and should) have done in the first place, minus all the backtalk. Some people simply should never work with the public. Very disappointing experience.

Plussat: Location is great

Miinukset: The rooms should get remodeled. Extensive use of styrofoam for breakfast is not ok anymore

Plussat: Breakfast was OK. The rooms are clean ifca little spartan but the location is great. An easy walk to most of downtown Palm Springs.

Miinukset: Parking lot needs resurface.

Plussat: Location and parking was perfect. Rooms tidy and clean.

Miinukset: No comment

Plussat: Hyvä amerikkalainen iso sänky. Kauniisti koristeltu lobby (Thanksgiving/Joulu) Ihan ok. aamiainen, erityisen hyvät makkarat ja paistettuja munia saatavilla.

Miinukset: Respan nainen check in tilanteessa ei ollut kovin ystävällinen (kaikki muut sen sijaan olivat) Huono äänieristys, huoneen avainkortteja piti uusia useamman kerran.

Plussat: Close to the main street and good breakfast option .

Miinukset: not secured. somebody tried to open the door couple of times mid night.

Plussat: Nothing.....perhaps the coffee provided

Miinukset: The room smelled of pet urine when I walked in. The shower head had little to no water pressure. I requested my room to be cleaned several times and my request was never fulfilled. The desk staff seemed overwhelmed, took 3 calls to receive clean towels.

Plussat: Staff is great and the location is not too bad, walking distance to downtown. We were lucky to only have to stay there one night.

Miinukset: For the price of $--- per night, I'd expect no tears in the mattress or springs sticking up, and definitely no smell of pesticides in the room. Every sound from the outside comes into the room. A/C sounded like a semi-truck every time it turned on.

Plussat: The breakfast was delicious and the worker who was running it was sooooo awesome!!

Miinukset: The breakfast ends early and you cant take breakfast to another person who also stayed in the hotel.