New Western Motel

Nada

Looked like they were out of business. Had to register across the street at Days Inn.

The facility was nice overall.

The general manager was horrible. I won a trip and my stay was paid for through them and since I didnt pay for it personally myself she treated us indifferent. I had to pay cash upfront the first night due to her not remembering that she spoke to them she even acted as if she wasn't the general manager. The facility was nice but customer service was horrible. Will not recommend this hotel to anyone and will not stay here again. This is affiliated with the Days Inn as well.

The rate was really good. The room was clean - the linens were fresh and the bed was comfortable. We also appreciated the fridge, microwave, and DirectTV. Breakfast was adequate - carb heavy, but fine because we had plans for a long hike later in the day. Staff was friendly and accommodating. Location to Bryce Canyon was good and property was within walking distance to a small grocery store and the town’s “main drag”.

It feels wrong to complain when the rate is so low. Our expectations were met based on what we paid. For others interested in this property, I would like to point out a few things. As others have mentioned, the pictures on this listing do not match what the rooms actually looked like. In reality, the rooms were no better or worse than the pictures, just different! Additionally, any needs that cannot be met in your room have to be taken care of across the street at the Days Inn (i.e.: check-in, ice machine, breakfast, and communication with staff as there was no phone in the room) - for us this was no big deal as the “street” is neither very wide nor very busy and we didn’t mind the short walk. For others, this may prove to be more inconvenient or unmanageable. Again, the rate we paid was exceptionally low and the few flaws we noticed were too minor to mention. We needed an inexpensive, warm, clean bed to stay in for a single night and this place was fine for that. If you have slightly higher expectations or greater accessibility needs, the Days Inn rooms looked very nice and comfortable for approximately $25 more (at the time of our booking).