Aparthotel Adagio Paris Centre Tour Eiffel

NO BREAKFAST WAS INCLUDED IN THE PRICE

Staff was rude at times at reception. I lost my receipt and when asked the copy they didn't give me AC didn't work and we are sweating all 2 nights. I called staff and they said AC is on however no air was circulating.

Location of the hotel is good and nearby the Eiffel Tower. Room size is good.

- Stuff is totally unhelpful, not one even care to help with the luggage on arrival. - Rooms smells so bad as if it has been closed for days/weeks. - Corridors between rooms and in-front of elevators are extremely dirty and smell so bad. - We asked to change the room, and we were given a room almost the same and the reply was “This is what we have, you can search other Hotels” , and the reception guy told me “This is an old Hotel” - Safe-box at the room was locked for hours at the morning despite entering the tight passcode. I lost 2 hours waiting in my room for the technicians to arrive from home, and the response from the reception was “I am not responsible for thier homes or traffic in the streets, we have to wait because it is you who entered the wrong passcode” and when the technician came he told me that the safe-box isnt working well. - Balcony of the first room i got was extremely dirty and full of cigarettes. - I asked to meet the Manager to discuss with him this mess, and the reply was “You cannot contact him directly he is on vacation”

The location was fine

The kitchen could have being better There were two pots large and very large. There were no ceiling lights, just one slandered light in the kitchen area and the bedroom the living room had no light at all. The fan extractor in the kitchen switch was hanging off my wife got an electrical shock ,( you can see photo) My 3 year old daughter was playing in the Electrical cupboards, with no lock on the door, ( you can see photo) In the lift lobby level 8 and corridor no lights at all, I did complain at reception, they said that they would report it to maintenance, but never got fixed while I was there.

The hotel has a great location. AC was good, fully equipped kitchen. Nice view

The couch was old and dirty so that we couldn't even sit on it. We tried to use the vacuum cleaner but was faulty. One of the elevator was faulty for 4 days during our stay causing long queue of waiting. The corridor of the 19 floor where we were was smelly and dirty. I think the management of this hotel should consider auditing the cleaning staff.

location was only positive thing i could say

Dirty, spiders around cooktop , rude staff, could not get extra coffee sachets... not helpful at all etc