Pasadena hotellia

Plussat: The friendly staff

Miinukset: Nothing at all

Plussat: Later checkouts

Miinukset: Saturday no towels were replaced.

Plussat: It was peaceful. The staff were all very helpful and friendly.

Miinukset: No

Plussat: Nice

Plussat: cleanliness and staff

Plussat: Clean rooms.

Miinukset: Night staff was not helpful.

Plussat: The location was very convenient to many restaurants and shopping areas. It was also close to where I was working each day. The staff were all very friendly and accommodating. Breakfast was hot and delicious every day.

Miinukset: There wasn't anything that I didn't like about the property. I enjoyed my stay.

Plussat: Very clean facilities and good breakfast.

Miinukset: The hallway and stairwell floors are rather noisy considering it is a newer property. Usually hotel floors are solid and noise free. Not these.

Plussat: Rooms were clean and staff was helpful.

Miinukset: Construction on highway, dangerous exit ramps

Plussat: The room was nice.

Miinukset: I wasn’t really happy with the quality of the breakfast.

Plussat: The room was updated clean and comfortable the staff was wonderful.

Plussat: Breakfast was standard. Bed was very comfortable and size of room was great. Night time check in person was very friendly and accomodating

Miinukset: I had requested a noon check out because we had driven all day from Springfield MO and had a wedding to go to that next day at 1 pm but the A/C was shut off at 11 am as we were still getting ready and our door key no longer worked as we were also trying to pack up the vehicle to go. When I went down to explain the situation with the day staff person her attitude was one of annoyance at my coming to her with my concerns. She did reactivate my card and said she would turn the A/C back on in our room for another 15 minutes.

Plussat: Breakfast was great. Everything was delicious. Room was very clean.

Miinukset: I reserved through booking.com for a room with two queen beds. Upon arrival I was given a king suite and told my room was unavailable. The room was good but the couple we were travelling with had to use the sofa bed.

Plussat: Best buffet breakfast

Plussat: Clean comfy room in a good location.

Miinukset: Front entrance had a musty odor and no frig in the room

Plussat: The staff was so nice

Miinukset: Nothing

Plussat: Everything

Miinukset: Love it

Plussat: Very nice room, excellent breakfast options.

Plussat: Friendly staff. Breakfast had a nice selection and attendant did a great job

Plussat: We stay at this Hampton as much as we can. They have a great staff and facility Excellent management and customer service with great respect for disabled customers.

Miinukset: Nothing

Plussat: I really liked the breakfast that had a lot of variety

Miinukset: I didn't have a microwave

Plussat: Breakfast was amazing, so many choices and everything was delicious and like a home cooked meal. The fitness center was helpful too, and of course the hot jacuzzi by the pool was definitely a plus, the WiFi was fast and I loved that they had coffee, teas and hot chocolate at all times.

Miinukset: One of the receptionist was not very friendly, however that day they were training a new receptionist and she was very friendly and welcoming. Only thing I didn’t appreciate is there was no fridge, I had a baby and I needed to store he’s milk so I had to use the ice bucket and it was a hassle changing the ice so often.

Plussat: Really clean really good breakfast

Miinukset: Thought it was a little closer to houston. This is not the hotels fault though. Open shower kind of freaked me out.

Plussat: Newer hotel, efficient room layout, included breakfast

Miinukset: Guests were allowed to drink beer by the pool at 745am. I'm not one to judge, but that seems a little early.

Plussat: Comfortable bed. Really enjoyed the pool. Nice employees. Loved having a refrigerator in the room. The place is beautiful.

Plussat: The room was very spacious and had the comforts of home. The breakfast and kitchenette is a plus.

Miinukset: The staff was never at the front desk. It took forever to check in and there was no one there to check out.

Plussat: Very spacious and modern room.

Plussat: Very helpful staff both on reception and at breakfast. Clean, very comfortable, modern, spacious and convenient.

Miinukset: Everything was excellent

Plussat: The little golf course

Miinukset: The bed wasn’t to comfy

Plussat: Room was great

Miinukset: Na

Plussat: Hotel employee was very professional, kind, and very helpful! We love this hotel!! Clean, good location, affordable, and very comfortable. The staff here go above and beyond! Will be back!!

Miinukset: We love everything about this hotel!!

Plussat: The hotel was clean. We enjoyed the spacious room. They also provided a complimentary breakfast with a lot of variety of hot and cold food. From Monday thru Wednesday, the hotel had free happy hour which included drinks and food. Exceptional hotel!

Miinukset: None.

Plussat: Clean, large suite with full size fridge and a geat location

Miinukset: Breaker flipped and shower water took a while to heat up

Plussat: Everything was fabulous!!!

Plussat: Indoor Hot tub Jacuzzi

Miinukset: Couldnt enjoy hot tub d/t too many kids. Only adults should be allowed after 8pm so we can enjoy without a bunch of kids splashing around & throwing balls.

Plussat: It was clean and a good size room.

Miinukset: It was extremely noisy kids running up and down the hallway, kids running across the ceiling pounding and it never seemed to stop

Plussat: Was very clean very friendly staff this will be my spot to stay when I visit in the future. Loved the pool and breakfast was awesome and very quiet.

Miinukset: No bacon

Plussat: Everything was great!! I’m always happy when the pictures actually look like the hotel in person !

Miinukset: I stayed two days they didn’t clean the room

Plussat: It’s so beautiful inside the rooms I loved my stay

Miinukset: There is nothing to not like

Miinukset: Front desk tried to make a copy of my driver's license because I booked through a third party. The trainee was just following "company policy" and called the MOD when requested. She's was very condescending. Also, my electronic room keys worked hit and miss.

Plussat: I like the cleanliness and friendly host.

Miinukset: I enjoyed the stay.

Miinukset: I booked a two bed room and ended up with one bed room. I will never use this service again and will advise anyone I know not to use it

Plussat: Clean, quiet, room was a good size

Plussat: The comfort The staff

Miinukset: Location

Plussat: Location was really bad. Breakfast was alright, but they could add more vegan friendly options as I had to bring my own food to eat. The room was big, but really empty. It was limited to two people but definitely could have slept more if it had a pull out couch or if they offered a rollaway bed for it. The price was more than it was worth, in my opinion. Overall, it wasn't bad but it wasn't great.

Miinukset: The staff were not very attentive of the front desk in the lobby and it took a while multiple times when I went down there to talk to them. The bathroom had these large things for shampoo, conditioner, and soap but they were empty. It was a good concept in theory, but they did not keep up with them so I ended up having to ask for a ton of the little shampoo and conditioner bottles as well as another soap bar as the fillable holders for them were empty.

Plussat: New, modern and light, such a change from the usual gloomy buildings. Friendly, helpful staff.

Miinukset: Some traffic noise but not too intrusive

Plussat: All the staff were extremely friendly and helpful. And the hotel was exceptionally clean and fresh. I would never have known there were pets if I had t seen them. We will be staying here again on our next trip to visit family.

Miinukset: We wish the pool had been heated.

Plussat: The bathroom was dirty and clogged. I had to contact maintenance to unclog the toilet. I checked into a room that smelled, had a clogged toilet , and was told upon checking in that the room had been cleaned and made ready.

Miinukset: Dirty restroom...clogged toilet.

Plussat: Everything

Miinukset: Everything

Plussat: Pet friendly,great beds and plenty of pillows!

Plussat: Friendly staff and clean rooms.

Plussat: Staff was friendly.

Miinukset: I did find a bug in the bathroom.

Plussat: Everything was great Great location and was very close to our destination

Plussat: Everything else

Miinukset: The price

Plussat: It can have better selection for breakfast

Miinukset: Beds and pillows could be of better quality

Plussat: The staff was very friendly and willing to help even after we checked in very late.

Miinukset: No, everything was fine.

Miinukset: ADA room we reserved was "out of order" so they gave us room with step in tub which made it hard for my husband to bathe.

Plussat: Location was great and great customer service

Miinukset: No complains

Plussat: Breakfast was good; based on where I needed to be, the location was great. Great having a fridge. Good space for a one-two person travel team. Great choices of food within a 2 mile radius that were easy to locate.

Miinukset: TV was a bit hard to navigate: no How To in the room on how to work the control. No Ice machine on the floor. Elevator broken as well.

Plussat: It was nice for the price

Miinukset: Not really clean, had a used tampon in my room.

Plussat: A very big room that was clean and what you Like when your away from home.

Plussat: It was good

Miinukset: Needs bigger cups

Plussat: The breakfast.

Miinukset: The facade needs to be worked on.

Miinukset: Hotel was ran down and does not deserve the 2.5 star rating. I got off the elevator and the scent of marijuana was so strong I asked to change rooms they put me outside in the most ran down part. I had to put a 100 hold on my credit card. Never again!!!

Plussat: My room was spotless! So crisp and clean! Comfortable king bed, hot water, quiet hall. I was very happy with my stay here! Couldnt have been better for the money!

Plussat: Location is Close to the job site. Room was cleaned every day. Friendly staff.

Miinukset: Very outdated rooms. Rooms need urgent maintenance (AC, light plumbing, paint, floor, even door key electronics!)

Plussat: Location

Miinukset: No

Plussat: Very nice staff and had a awesome restaurant at the top of the hotel.

Miinukset: The shower didn’t have good water pressure because half was coming out the bottom and the other half was coming out the shower head.

Plussat: The cleanliness had be coming back, I had been here before also it was close to the destinations I needed to attend. It was also very close to the freeway.

Miinukset: The front desk staff need to be more personable, they do not greet you in a friendly manner.Also I was unhappy with the fact that although I had reserved the room for two days, they deactivated my room key on the second day. Very inconvenient.

Plussat: Close to the job site that I needed to be.

Miinukset: A temporary shut off of hot water during a shower.

Plussat: Reasonably priced, clean, and great location

Plussat: This hotel is in the right area for I wanted to be.

Miinukset: Breakfast was sub-par,closed at 930am and not 10am. I had to stay in the extended stay part of the hotel because of my pet, this portion is more like a motel. Drywall chalk was all over the floor in the restroom.

Plussat: The Cleanliness And Good Hot Breakfast

Miinukset: Express way noise. the windows are old and not blocked the noise from the Express way And bad experience by another guest next door try to open the middle door between rooms 😕

Plussat: Everything was about great customer service!

Miinukset: No issues!

Plussat: Nothing

Miinukset: Everything

Plussat: Staffs were friendly and hotel was decent,felt slightly pricier.

Miinukset: Need to be sure whether hotel should be selected in this location since of industrial area around. Had to call front desk for so many things but they were prompt to resolve.

Plussat: Close to where we needed to be. Easy to find and very clean.

Miinukset: It's was good overall. They are remodeling but it is still very tidy.

Plussat: The room exceeded my expectations for the price range given. All staff members were nice and accommodating. Will definitely stay again if i am ever in Pasadena.

Plussat: Room was clean and A/C worked really really good!

Miinukset: Pool wasn’t clean, room smelled like paint or it had a funny smell.

Plussat: Everything was good besides pool

Miinukset: The pool was closed

Plussat: Tuesday and Thursday evenings

Miinukset: The crowd of people staying there running down the hotel

Plussat: It was a Laquita sleeping

Miinukset: Further north than expected

Plussat: The location was great. My father is in the hospital and I needed a room close to Bayshore Medical center. This hotel was within 15 minutes of the hospital.

Miinukset: They were renovating the lobby so it was noisy. I'm sure after the renovations it will be a 4-star hotel. The room was very nice but the bathroom toilet was wobbly and unstable.

Plussat: Easy access

Miinukset: Trouble with remote

Plussat: Very clean place. Friendly staff, Good Breakfast. Beds were very comfy. Great Location.

Miinukset: All over the windows. We never asked if we wanted a different room. Wait staff just said " No manager on duty ".

Miinukset: I put my clothes in to wash and the dryer didn't work so my clothes were soaking wet and had to take them like that. They couldn't make any accommodations for me to get my clothes dry at their facility. When I asked receptionist that I wanted to speak with manager she called him in front of me and he replied to her he was sleeping and he couldn't talk. Ridiculous! On Sunday morning way before check out time they were painting and doing other construction in the hallway and woke us up early. Hotel should have let us know they were having construction and maybe a discount because of the inconvenience. Or so we could have stayed somewhere else.

Plussat: The quietness and the friendlt staff..all went gret until i made a minor mistake didnt do it intentionaly

Miinukset: Not any thing was wrong i had a awesome. 2 days and wil continue. Until today because i accidently took a breakfast tray to my room by mistake they kicked me out after i had been there 3 days i tbought that was totally uncalled for ...we all make mistakes apparently not them

Plussat: Ease of booking Close to many stores. Close to many restaurants. Close to main highways. Free parking. Adequate pressure of water for showering. Able to have immediate assistance to needs like a new iron.

Miinukset: Nothing was noted to be disliked.

Plussat: Clean, comfortable, affordable property. However, the rate I receive was $10 more per night than what they were giving walk-ins.

Plussat: Good value, nicely remolded

Miinukset: Toilet does not shut completely off.

Plussat: Nice place. Second time i stay at this hotel. Everything is good

Plussat: What a great room at a grea price. Went way beyond my expectations.

Miinukset: Not really, good stay. No complaints.

Plussat: Nothing. It was a horrible experience. I left and demanded a refund.

Miinukset: Where do i start? The refrigerator door fell off and the freezer was frozen over 8inches thick with ice. The fire alarm kept beeping every 2 min. And batteries had to be switched out. Or what about the rotten food under the sofa that the staff disregarded

Plussat: The distance to relatives.

Miinukset: Hotel room first provided was dirty, had whole in wall, and sofa was torn from bottom. The new room provided was better but had dried blood on socket. Not happy overall whole hotel smelled like cigarettes. Would not stay or recommend anyone to stay here.

Plussat: It was a comfortable place to stay at a great rate

Plussat: Arrived at nite and was given a room that someone was already staying in. Surprised man who was in the restroom when we opened door. Was given another room that had roaches. Have pics to prove

Miinukset: Listed, above dissatisfied. Didn't offer any compensation

Plussat: Very friendly

Miinukset: Everything was good it only needed toilet paper we were too tired to call when we got back we had napkins with us but overall everything was very good

Plussat: It was convenient for me to get to work

Miinukset: Maybe darker rooms so I could sleep better

Plussat: Tv, bed, lighting.

Miinukset: No hair dryer, iron, iron board. Hall reeked of cigarettes.

Plussat: It’s pretty clean

Miinukset: In the back Parking spaces too small

Miinukset: This property had roaches crawling, the outside had cracks so bad my mom and I tripped entering the property. The back door was sticking so bad that it took 2 people,to open,it. Then slams loudly when it closes causing us to jump at each time it occurred.

Plussat: The service was awesome

Miinukset: Nope

Plussat: Everything you close by

Miinukset: Every thing was close by

Miinukset: In the middle of updating it a mess

Plussat: Had a complimentary toothbrush and toothpaste.. I forgot mine

Miinukset: The view and the construction and mess outside and the interior was ugly like outdated

Plussat: The Gentleman at the front desk was extremely friendly and helpful. He went above and beyond for myself and another patron. He should be commended. It was a nice quiet stay and much cheaper than the other surrounding hotels.

Miinukset: Parking was a little tight.

Plussat: Staff is super here

Plussat: Very comfortable. It was pretty clean but they missed things like the handle that had something rubbed all over it.

Miinukset: It was close to $100 through booking.com. I was told it would have been cheaper if I didn’t book through this app.

Plussat: The owner and staff very friendly the property was very neat and clean the rooms were very roomy and clean I would recommend this super 8 to my friends and family and if I come back again I would definitely stay here again.