Patong Paragon Resort & Spa

Nothing

Nothing is good

the tour information desk they were the most useful and friendly people in the hotel . and the swimming pool view was really good

the receptionist wasn't friendly enough and we faced this power issue it was off for half a day and we had to follow up with till we asked for a new room which they supposed to offer from the beginning and they acted as if it wasnt their fault

Actually Patong Paragon Hotel in Phuket was a disaster, we spent one night without electricity from 4pm until 12pm next day and i have a 3 years old daughter!! After 4 hours they suggested to change our room to twin room while we booked king size bed and they refused to provide us with the same room category and when we asked for a compensation for this night they refused to do it and the staff was very very rude, she ignored me while i am talking to her and continue finishing her work and when i asked to see the GM they told me they don't have a GM and when i ask to see the Director of sales, they told me we don't have one and they stated that the front office is the one managing the hotel...i would like to provide me with the hotel Manager email or phone Number to make a formal complain as this is unfair.