Peking hotellit lähellä Scitech Plaza

Plussat: Lucky to have our room upgraded for free! Staff was friendly and helpful. Room was spacious and fairly clean. Location was good, in a large shopping center Wangfujing.

Plussat: Everything outside of the hotel.

Miinukset: Not much.

Plussat: The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good.

Miinukset: The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.

Plussat: Service was impeccable. Room was incredibly comfortable. The bed was a dream. My boyfriend who normally struggles to sleep in an unfamiliar bed slept like a baby. 10/10 would recommend.

Miinukset: Nothing. Everything was wonderful!

Plussat: our stay was above our expectations. in fact one of the best 5 star hotel i have ever stayed. very high class service! only the restaurant could be improved but its a small detail. spa treatments also very proffessionell. we will stay there again and i highly recommend to stay there if you really wanna feel same as your at home. We spend christmas, new year and birthday there, it became a great experiance at Peninsula Hotel. special thanks to miss Serena from the guest relations

Plussat: A really nice suite, we were upgraded in a Beijing suite with a private home theatre. The beijing suite are huge, it was awesome. The staff were all nice and friendly.

Miinukset: The western food for the room service could have been better, but the Chinese food was fine.

Plussat: I was given an upgrade. The suite was spacious, extremely well equiped. It is without a doubt the finest hotel I have ever stayed in.

Plussat: It was our second stay at the Peninsula and it was even better than the first time. The quality of services is amazing and people are really caring and taking care of your wishes with a smile and full politeness. Their Mediterranean restaurant is excellent as well as the Lobby for tea time. The room is extremely nice and has full facilities, nespresso machine, mini bar, tea facilities , dressing room, and big bathroom with both shower and bath and two sinks. All is controlled via a kind of iPad which works great! I love also their concierge box. It is extremely central and situated in a luxury small shopping center.

Miinukset: A little bemol for the in room breakfast where the choice of bread could be improved.

Plussat: The bed very comfortable.

Miinukset: Breakfast could have better quality.

Plussat: Excellent service. Great value for money. Everything was perfect!!!

Plussat: Position of the hotel and pick up service rom the airport was impeccible.

Miinukset: Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.

Plussat: This hotel was so luxurious.

Miinukset: Although it was luxurious, it was not best.

Plussat: Stay at that hotel for the 2nd time. Very good hotel, one of the best option in Beijing with excellent location. Staff very friendly and tending to help. Very good breakfast, with many food for choice.

Plussat: All

Miinukset: They should improve the English speaking staff

Plussat: Very kids friendly. They helped us combined two full beds together, so four of us (two adult and two kids) can all sleep together. Kids’ indoor playground is on 3rd floor. My kids love the slides.

Plussat: The bed are surprisingly comfortable

Miinukset: The bar in the lobby is a bit noisy at night

Plussat: The location can’t be better and it is connected to the Kerry Mall which offers plenty of choices for food and even massage and manicure. There is also a mini supermarket selling lots of imported items. Wide selection of food at the Breakfast buffet as well.

Miinukset: For the price it charges and the brand of Shangri la, the management should be able to better control smoking of staff when they handle the towels. While all rooms of this hotel is non smoking, the cigarette smell was sooo strong once I opened the door of the shower as the smell was well absorbed by the towels in there. The clock on the mirror was almost 10 mins later than the actual time which is quite misleading.

Plussat: Staff was very helpful. Service was fantastic. The room was very spacious. The bar had good entertainment

Plussat: Its a good hotel but only suitable for business. Close to business and financial institutions.

Plussat: european styled decoration. not too often to see in Beijing

Miinukset: Hotel facility is comparatively old

Miinukset: Outstanding service and professional staff. Highly recommended.

Plussat: The hotel is incredible, the staff are great, it’s our third stay there. It’s obvious that no expence was too much when building it, so it’s a pity the owners are letting it die so quickly with no renovations in the rooms.

Miinukset: One of my favorite hotels ever, unfortunately, not well maintained.

Plussat: On the other side the hotel is pretty good and beautiful.

Miinukset: Most of staff doesn't speak English :( Mistakenly served room breakfast — missed a plate with dishes.

Plussat: The hotel is ideally located in the city center, very close to a subway station and the building itself is quite beautiful.

Miinukset: I stayed there during the coronavirus crisis, I thought it would be a good time to support the hotel industry. Not only have they not adjusted their prices, but the booking staff told me to just book online if it's cheaper. I asked not to be disturbed only to have them call me straightaway because they forgot some documents. The following day they escorted my friend who came for breakfast to the police station. Definitely the worst service I have encountered in any hotels.

Plussat: This hotel is drop dead gorgeous. The staff was exceptional, the service was impeccable. The breakfast and happy hour reception was second to none. We have traveled all over the world, and this hotel is in the top 3.

Miinukset: I really can't think of anything to improve. The The hotel was decorated beautifully for the holidays. The people there are extremely helpful and nice. They go out of their way to help with anything and everything. Pay a little extra for the happy hour at the concierge level - you won't be disappointed.

Plussat: Everything thing about hotel spot on from moment you walked through door. Staff could not be more helpful room was first class. Hotel had that elegant style lacking in lot of modern hotels. Thank you for great experience see you again soon.

Miinukset: Nothing not to like whole experience joy from start to finish.

Plussat: it’s new, and the location is quite convenient.

Miinukset: The service was not as good as I thought.

Plussat: The room is very spacious, clean and comfortable. Air condition control is very good. The hotel is quite new and the bed mattress is firm and good. The location is acceptable cause walking distance to subway and a big shopping mall. But in winter this walking become a challenge.

Miinukset: The hospitality has great room for improvement. This is the first time in a five star hotel no one greed you in the lobby whenever you are waiting there. No one ask you if you are looking for a taxi or "can I help you". The Chinese restaurant is awful. The food is bad and the beverages are so over-priced. We are a party of 5, we ordered a special Chinese drink which comes in 750L or 1300L. I ordered 2 x750L and the waitress came with 2 x 1300L...her explanation is 1500L is not enough for 5. 5 of us have to finish 2600L of not very good "special" drink. The charge was 1/3 of the dinner bill for this drink i.e. RMB580! The dishes were not that tasty. No wonder the restaurant was quite empty.

Plussat: Incredibly comfortable, excellent staff, beautiful hotel, great spa, very affordable for a luxury hotel.

Miinukset: Meal at Country Kitchen was a bit disappointing. It wasn't in the most ideal location but everything in Beijing is easily accessible by cab and transit so it didn't pose much of an issue. It just isn't someplace where you'd have a short walk to bars/restaurants.

Plussat: The rooms are exquisite

Miinukset: The check in process took too long

Plussat: We loved this hotel - very good standards with fantastic rooms, well located for visiting Beijing

Miinukset: Nothing really

Plussat: Absolutely adore the personalized butler service. Nice breakfast food in the manor club lounge.

Miinukset: Nothing.

Plussat: Foyer, food was exceptional, decor, executive lounge, friendliness of staff, check in and out procedure. 18:00 check out availability for us. Location and link to the mall.

Miinukset: There seems to be some inconsistency between booking.com and the hotel. Unfortunately, this soured the whole experience for us. At the time of writing, if you book an executive suite on booking.com it clearly states that the price covers 3 adults. Therefore we invited our friend to join us for evening meal. We were questioned about this several times; before and during our meal and felt like we should not be put in this position when we were not in the wrong. In the end, once we had already started eating, we were told that it’s ok for the third adult to join us for dinner as if they were doing us some kind of a favour - in fact it is part of the price we paid. The hotel need to remove this policy if they don’t want to honour what they say. Separately, the next day we returned to our room at around 15:00 (bearing in mind we leaving at 18:00 check out) to find the chambermaid trolley outside our room, however, she was absent. We had to wait around half an hour until she returned before we felt we were able to relax again properly in the room. Disappointingly, the jacuzzi and sauna were both out of order. A DVD player was absent despite stating there is one in the executive suite. We paid a lot of money and were looking forward to staying. We’ve stayed in many Shangri-la hotels in mains land China previously. Sadly, we cannot recommend this hotel.

Plussat: Spectacular breakfast buffet. Very opulent facility.

Plussat: The room was nice but for a club room I would have expected a little bit more. The staff were really helpful, I had to call down to the front desk a few times and they responded really quickly.

Miinukset: I would have expected a lot more from the 'Horizon club' room. There were no shampoo, conditioner etc in the bathroom. I had to ask the front desk to remove an extra bed which was just inconvenient. At breakfast, I was never actually shown the 'club breakfast' menu and as someone who is a vegetarian, I would have really enjoyed avocado on toast. The vegetarian options at the buffet were basically non-existant. In comparison, to other 5 star hotels in Beijing, I definitely don't think the Shangri-La compares. I've stayed at Rosewood, Nuo, The Opposite House and these hotels are all incredible in comparison. They offer turn down services and make sure you feel truly welcomed. I think the Shnagri-La just needs to get the smallest details a little more polished eg - having a steam room and jacuzzi working properly, offering a room with a bath especially for a club room. Although, the staff were generally nice I think they could have been slightly more forthcoming in helping me. No one offered to take my bags to my room, no one explained to me how the elevator worked. I think they just need a little bit more support in customer service.

Plussat: Staff extremely helpful. From check in till check out

Miinukset: Nothing

Plussat: Great lounge and lounge staff

Miinukset: Was offered a premier room that is half the size of the standard one and have terrible organization. So be careful with that and ask for a normal one.

Plussat: The room’s very comfy and clean. The location’s convenient to metro, restaurant and shopping.

Miinukset: Do not book rooms through this hotel name. There are several hotels that Kayak links to China World. I wound up in the Traders hotel rather than the real China World and it was far less value for the money. Avoid this bait and switch !

Plussat: Location, facilities, service, design

Miinukset: nothing to complain about

Plussat: The split between a local and a global Hotel. Not too americanised.

Miinukset: No outside pool to relax - in my point of view very important for business people ..... and last but not least their partners. Second I think after some visits in your hotel you should offer good clients some award

Plussat: Staff was great.

Miinukset: The rooms where not sound separated . We experienced some loud neighbors and it wasn’t pleasant at all. The hotel didn’t even manage to make them stop screaming

Plussat: The breakfast was generally good and I like we can select how the eggs are cooked but the result was not up to the standard of a international 5 star hotel. The room that I say in was very nice.

Miinukset: The quality of food in the breakfast could be better for a 5 star international brand hotel.

Plussat: The room is comfortable and clean

Miinukset: Location, a bit far to Sanlitun

Plussat: All servers are all very friendly and helpful .

Miinukset: Nothing

Plussat: Absolutely loved every single minute of it. The staff had gone out of their way to decorate the bedroom for our anniversary. Would definitely recommend this for couples and special occasions. Highlights were: - huge bathroom - bathtub with nice view -comfortable bed -option to watch TV both in bed and in the bathtub -breakfast in bed was delicious - fast and friendly hotel service

Miinukset: delivery service was not allowed to enter the hotel, which was a little bit of a nuisance.

Plussat: Room were very nice and the location close to Sanlitun is very good.

Plussat: Only the room cleanness

Miinukset: AALLL Chinese, even Chinese guests spitted around the pool constantly, other guests left the pool area because this horrible habit of them. I mean while we swim in the pool constantly spitting of few people in front of us 20cm away is so gross!!! Coronavirus came next week after my departure, no surprise, they are very poor in cleanness, even Beijing streets is full of these spits. Also the breakfast tasted bad (specially meats and the oil smelled and tasted very bad), only yoghurt and egg tasted good! they should care and be aware 90% of guests are international guests and coming from different places around the world, like me from Europe. they should consider that during cooking.

Plussat: Location is great and facility is cool Good city view and plenty shops and restaurants

Miinukset: Car parking is not free Staff could be more efficient Breakfast should be more meaty

Plussat: The location is great, in the central of Beijing and close to everywhere, the room is very clean and quiet, the service is great and the staff is very nice

Plussat: Installations

Miinukset: The staff needs to speak a little more English

Plussat: Sijainti oli hyvä

Miinukset: Olin tilannut Club huoneen, mutta olivat kirjanneet niin ettei minulla olisi ollut pääsyä loungeen. Vasta kun vein varauksen heille nähtäväksi homma onnistui.

Plussat: helper hotel staff, clean environment & convenience

Miinukset: saurna room was under renovation where I couldn't enjoy

Plussat: Beds, bath, shower, light switches, had a good nights rest after long flight from SFO Took hotel shuttle to and from airport, that was a good decision because of the traffic.

Miinukset: Stay was to short should have stayed at least 3 Days io enjoy and experience hotels facilities.

Plussat: Great, clean and quiet location

Plussat: Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels.

Miinukset: Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.

Plussat: Design of lobbies, eateries, and design and furnishings of room.

Miinukset: 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.

Plussat: It's very transparent that the staff really tried their best to make guests stay more pleasant which is appreciated, but the restaurants that they partners with might spoil this hard work. It's very big hotel and the majority of the guests are Chinese speaking. Very clean hotel, comfy room, bed and pillows. Reception as well as the information/concierge desk can speak good English. They helped us with our luggage and booked our tour to the Great Wall which we were very pleased with. Very friendly staff, good breakfast although it's the same stuff evey day. Wifi is terrible but bare in mind its like that everywhere in China, so it's not the hotel's fault. It smelled ciggies at the corridor of level 6 where we at, sometimes we can smell it in our bathroom. I guess some people broke the non smoking rule. Management should introduce smoking fine everywhere in the hotel, particularly against these people.

Miinukset: Restaurants management should consider to hire more people with English to achieve the hotel's goals. We were still jetlag and decided to try the hot pot restaurant and no one spoke English. Only one girl who could understand a few English words. Pricey and taste just okay. The restaurant at level 4 was a joke. No one spoke English only one woman with short hair who could speak English. We were tired from a day tour and decided to try this place out. We arrived at 8.40pm then all of the sudden all staff including chefs were on their break but we waited for our food. They giggled, played music and video which we didn't mind until we didn't get any service. An old lady brought our food she kept speaking Chinese (we figured she's trying to explain that 2 items are sold out) and no one came to help her/us. The staff slowly vanishes at 9.20pm including the lady who can speak english. At 9.30pm lights are off while we still eating so we hurried up and asked to pay but the boy didnt understand what we want which got us really frustrating so said we will sort this out at reception. Another waiter laughed at him because he spoke Chinese to us. Very unpleasant experience but in the end we found a cashier lady in the corner to settled the bill. Food was okay, some dishes are pricey some are fair. The bar in the lobby is the same story, no English pricey and extremely outdated. It feels more like a library without good books to read than a bar.

Plussat: Large spacious room

Miinukset: Occasional drainage odor

Plussat: the service was great. Amy was of great help when my son was not feeling well. she even sent a doctor in the room. she was very helpful and talk english fluently. very caring. Hotel very clean

Miinukset: not all staff speak english

Plussat: The location of this hotel is great. The price is very good for this location. Room was clean and comfortable. Will definitely stay here next time visiting Beijing!

Plussat: Very close to train station, downtown pedestrian street and to metro station. Very quiet. Well priced

Miinukset: Concierge had difficulty with giving directions. The hotel map is so crowded with Chinese and English names that it isn't even of use in understanding where the hotel is in relation to other places.

Plussat: Close to metro and Wangfujing.

Miinukset: A deposit of 500 RMB will be collected upon check in and cannot be paid with a debit card. There is no fridge in the room.

Plussat: Everything ok except my deposit.

Miinukset: I got charged a deposit of 500yuan for a night in this hotel using my card and after 5 days, still got no refund. Please do something!