Halvat lennot Pekingiin

Plussat: "The seats were comfy and the pilots were skilled, food was average."
Miinukset: "The handles in between the seats could've been better by being able to be completely raised."

Miinukset: "Not losing my luggage"

Miinukset: "Boarding process could have been smoother"

Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "2 н in plane, then tecnicans search and fix problems"

Plussat: "Flight as such was good and smooth"
Miinukset: "Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Arrival to destination with 7 hours delay."

Plussat: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Miinukset: "Missing luggage. WiFi spotty."

Plussat: "New A350 seating positions The attentive and respectful staff The good food and drinks choices The on time arrivals record, no matter what delay they seem to have good efficiency built in"
Miinukset: "The boarding in Singapore- Finnair are seemingly punished by being gated at the furthest end of the walkway. The security is slow due to the two single lines of screening, even though we are all in transit or have already been through checks elsewhere"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Seats were not very comfortable, although there was enough leg room"

Miinukset: "My luggage did not make it despite the long layover in Helsinki."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Miinukset: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Plussat: "Everyone was polite and helpful and did everything to make flight comfortable"
Miinukset: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Miinukset: "i get sit 57 E both way forvard and come back. My travel was very long - 4 flyds. One of them t his is 11 hours. I am very very tired."

Plussat: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Miinukset: "Crew great!"

Plussat: "Hot towels distributed before meal."
Miinukset: "Sitting behind me plus the seat across from that in center was an adult with two children going to summer camp in US. There were 40 kids and several counselors on this flight. These two kids were much younger (4 or 5yrs) than any others going to camp. One of the kids could not sit still. The adult behind me sometimes held her in her lap which resulted in pushing on my seatback. While in her own seat the child did not have her seat belt on. Eventually the girl began using her arm rests on either side of the aisle to swing herself. I finally mentioned this and the lack of seat belt fastening to F.A. who said "They're from Latvia. These Eastern Europeans don't think about things the way you and I do." The child was blocking the aisle at times and the F.A. did nothing."

Plussat: "Great crew and discovered blueberry juice."

Miinukset: "Missed connection so didn't get second flight"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Miinukset: "Toilets were gross."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Plussat: "Yes, in general I like American Airlines so I was happy with flight in general"

Miinukset: "They lost my luggage at some point in the short journey."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Hyvä ja helppo lento"

Miinukset: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "On time."
Miinukset: "Seats are uncomfortable."

Miinukset: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"

Miinukset: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."

Plussat: "Friendly staff"
Miinukset: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."

Plussat: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Plussat: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Miinukset: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Plussat: "Loved the flight attendance!! They were friendly, witty and flexible."
Miinukset: "Nothing"

Miinukset: "delay of about 1 hour, we almost missed our international flight from beigin"

Plussat: "הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים."
Miinukset: "אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה."

Miinukset: "The food was uninspiring, to say the least."

Miinukset: "MU ground service in PVG was fair during check in, it was not as polite as in HK."

Plussat: "Very nice equipment A330. Service was very good and angle seats were acceptable in room amd comfort."
Miinukset: "Plugin got power didnt work in my seat. Poor quality headphones and movies were average at best. My meal was terrible."

Plussat: "Being on time"

Plussat: "Nothing"
Miinukset: "Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap."

Plussat: "There is absolutely nothing I can say that I liked about China Eastern flight. See comments below."
Miinukset: "Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight."

Plussat: "The China Eastern 777 was a good experience. Relatively comfortable."
Miinukset: "The connecting flight on Shanghai Airlines 737 had terrible legroom and no in-flight entertainment. The flight was a 4 hour international leg. Hard on the body."

Plussat: "Cheap ticket fair Crew somewhat friendly despite extremely limited language skills So many empty seats( you will find why below) despite Chinese festival. Boarding to aircraft easy, especially child friendly at SFO. SFO staff quite friendly, at least ours."
Miinukset: "Overall comment: It’s supposed to be international flight but I and my family, all US CITIZENS had to check in at SFO in the beginning where the staff was very helpful n did her best n told me that I would have to claim baggage one time in China. We had to claim baggages at Qingdao n drag to find hotel with one security guard’s broken English helping me for directions to potential hotels- no help at all otherwise. In the morning, we checked in with all baggages at Qingdao but they refused to do it all the way to KTM. Very very rude n unfriendly staffs. At Kunming, we dragged all baggages with our tired kids n checked in for the third time in one outbound flight n almost had to go through baggage check for lithium battery with the fact that it was the same baggage passing security in SFO then Qingdao and having no lithium inside. It followed a very very painful scrutiny n security which involved my 10 year old, a lot part of which seemed inexperienced n unnecessary. They took my daughters portable charger simply because it was wrapped with fancy tape"

Plussat: "price"
Miinukset: "air conditioning broken ... Hot Cramped seating"

Plussat: "Service"
Miinukset: "Wait on the airplane after arrival."

Plussat: "China Eastern flight staff are always great, attentive and super firendly. The business class is treated very well and the equipment is new."
Miinukset: "The gste agents are terrible, even unfriendly. They never make announcements prior to boarding and it is a comolete fiasco every time. And rarely use the sky prioroty gate for business class boarding first. This time the special bus for business class was not available and we had to wait while the coach class was boarded first...stood for 10 minutes at the plane stairs im the eain while coach boarded first...very bad fail to handle the business class well at all. Im beginning to tire of this."

Plussat: "Flew business class on their 777's to and from LAX/Shanghai. Unbeatable service at LAX where the gate agent escorted us through security onto the plane and on the ground in Shanghai and Beijing where ground personnel were on hand to help you make your connections. Great service in both economy and business class. (Domestic economy-full hot meal service with choice of entree!!) China Eastern will be my choice for travel to China."

Plussat: "Flight attendants."
Miinukset: "Late departure and very late arrival in Beijing. Damaged checked-in luggage."

Plussat: "On time departure and early arrival"

Plussat: "Crew was very nice and helpful. All announcements were made in both Mandarin and English, which I appreciated a lot. Wifi was relatively good at the Kunming airport."
Miinukset: "There was an interim stop in Kunming that I did not see anywhere on the schedule. We went through immigration there, which was confusing to both me and the immigration officials. It was difficult to figure out how to get to the connecting flight."

Plussat: "As always, I was impressed by the high level of professionalism."

Miinukset: "The seats were terribly uncomfortable and once reclined did not un-recline by themselves. There were no basinettes for the baby. And there was no power supply, USB or wifi for working."

Plussat: "Nothing"
Miinukset: "Worst experience ever. 11 hour delay at JFK. No information given by staff at JFK. Missed connection in Shaghai. Took business class but was not admitted to Air France lounge."

Plussat: "Crew is exceptionally nice and friendly!"
Miinukset: "The snacks and food offered are terrible. Cabins are dry and uncomfortable (not pressurized enough)."

Plussat: "Maybe I'm imagining it but it felt like there was more leg room here than on my other China Eastern flight."
Miinukset: "The screens were ok but the sound was awful - it made everything almost unwatchable."

Plussat: "The flight was on time. The boarding process is quite efficient."
Miinukset: "My seat had a hole in it and a plastic part of the mechanics was protruding out sticking me in the leg the entire time. The food was not good. Wish they would start letting you use your cell phone in "airplane mode" on the flight."

Plussat: "Better attention and more organize aboarded. Very good food and great attention."
Miinukset: "Long fligth and is very uncomfortable the space."

Plussat: "None"
Miinukset: "Food, dirty bathroom, smells badly and more"

Plussat: "Definitely one of the best airline travel experiences of my life."
Miinukset: "The food has room for improvement but was decent."

Miinukset: "Seats are very narrow space in this plane"

Plussat: "The food"
Miinukset: "It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!"

Plussat: "They never tried to solve problem for the customer but threaten me if I did not have the problem fixed they have the right to refuse me."

Plussat: "Hello dear customer service manager, Anyone can tell me who is the one that input my passport info on China eastern airlines system? China Eastern system has a different passport number that I used before 2010. They asked me to contact the agent who issued the tickets to update or correct it but I have no idea who is the agent. I booked the tickets from justfly.com with my current passport number and I even did not remember the old passport number. You must know who is the so called agent and please pass my email to them to help me solve the problem. Otherwise I won't be able to get on board. Your prompt reply would be highly appreciated. Thanks and regards Kai By the way, my gmail does not work in China. I have to use a substitute email address to contact you. 2751010611@qq.com"

Miinukset: "Not that it was China Eastern's fault, but my travel agency illegally cancelled my reservation without my consent. I had to buy another ticket last minute. The flight itself, however, was comfortable."

Miinukset: "The food was terrible and my flight was delayed for 4 hours. I almost missed my connecting flight. Not treated well at the airport also."

Plussat: "You have to recline the seat manually because just pushing the button does not work. Food portions are very small and they only fed us twice. Soda beverages are very stalled and can or bottle not available. I asked for some food in-between two two meals and only peanuts are available."

Plussat: "Service on their 777 JFK-PVG is great. CE has an outstanding crew. I just don't understand why other carriers charge 20-70% more for the same business class."
Miinukset: "Some flights out of PVG require you to board the plane from the tarmac using stairs. Uncomfortable during in climate weather. OK a bit picky."

Plussat: "The Airbus plane & the crew"

Plussat: "Good seats. Pretty hostesses. Good food. Very nice aircraft."
Miinukset: "No complaints."

Plussat: "On time, comfortable. Great flying experience."

Plussat: "Crew were very friendly and efficient. Flight was quick."
Miinukset: "Delayed on the ground at Shanghai airport. Only got 1 small packet of peanuts to eat so I was really hungry. So maybe give a roll or something a bit more substantial."

Plussat: "Plane was clean and fresh, crew was professional and courteous."
Miinukset: "First flight of the day, yet 3 hours late. Zero communication on status, reason, etc. We all just hung in limbo for hours wondering what was happening."

Plussat: "Nothing"
Miinukset: "Delayed bad service poor food"

Plussat: "Nothing"

Plussat: "Service was good."
Miinukset: "Was an hour late without much explanation."

Plussat: "long delay."
Miinukset: "long delay and bad customer service."

Miinukset: "It was delayed No responsibility"

Plussat: "Efficient processes and friendly crew once aboard,"
Miinukset: "Long delay in departure, no entertainment, "simple" business class with just bigger seats, limited food and drink; took forever for baggage to appear, boarding and deplaning by stairs not gate."

Miinukset: "Lost baggage, couldnt check in until just before flight."

Plussat: "Got me from Kunming to Beijing."
Miinukset: "Crowded, late, no bus waiting on arrival in Beijing."

Miinukset: "It was late."

Plussat: "Service"
Miinukset: "Entertainment Food"

Plussat: "No delay"
Miinukset: "Slow check in and unprofessional attitude from HKG airport crew when line up to get check in. Actual check in was good,"