Four Points by Sheraton Philadelphia Airport

No hot shower enen cold early morning. I could not get checkout statement by paper since it was early morning. Nonsense.

No hot water. One of the only things I need from a hotel.

The bed was very comfy and the food was good. I was glad there was a “pick up” option for breakfast.

I was really upset by this stay. The shower water was lukewarm and we received no housekeeping. We were told (after the fact) that if we had the “do not disturb” placard out at any point, they just skipped our room and would not circle back when the room was available. Not knowing this, we had the do not disturb up until leaving for the day at 10am. When we returned at 6pm we were surprised not to have received housekeeping and requested service. When we returned at almost midnight and still hadn’t received service, the very rude night manager said it was my fault because the do not disturb was up in the morning and there was nothing they could do. I requested fresh towels at least but that also took a very long time to come up. When the towels finally did come up, it was one set (not the two I requested), and the hallway full length mirror fell on me. I was very happy to get out of there the next morning.