Pietari hotellit lähellä Mariinsky Theatre

Plussat: Fantastic location, helpful staff, very clean. Nice breakfast buffet with a large choice for all tastes. The hotel has a very good Japanese restaurant.

Plussat: Everything was perfect. The breakfast was especially good and the staff were very professional. One of the doormen was extremely helpful when my daughter’s taxi didn’t turn up.

Miinukset: The only problem we had was with our request for visa invitations. They weren’t completed properly the first time and we had to ask for new ones.

Plussat: Unfortunately I was stating just one night in this almost perfect hotel!!! Everything was really amazing!!! Thanks a lot to the staff and owner of this hotel!!! You are doing excellent job!!!

Miinukset: Na

Plussat: Everything was perfect

Plussat: Really everything..... really.

Miinukset: Nothing at all

Plussat: The smart toilets

Miinukset: None

Plussat: Huippu hyvä aamiainen. Täydellinen palvelu. Upea hotelli!

Plussat: Kaunis miljöö, hieno sijainti, ystävällinen henkilökunta, hieno palvelu sekä erinomainen ja erittäin runsas aamiainen.

Miinukset: Minulta katosi hotellihuoneessa lahjakoru sekä kallis luomiväri

Plussat: Good location and beautiful property, but not wow. Staff doesn’t smile, food is delicious in restaurants but buffet at breakfast is fine, not outstanding.

Miinukset: Everything is overly expensive. Staff need to greet with a pleasant smile. Not overly helpful. But the concierge was very good.

Plussat: A beautiful old charm grand hotel with 21st century comfort. Perfect for a long weekend in St. Peterburg. Hotel, staff, food, and charm excited our expectations.

Miinukset: Everything was perfect!

Plussat: - Great location just in the center of Saint-Petersburg - Very friendly and helpful staff - Very delicious breakfast - Very nice to pet lovers: we stayed with our pug and she loved it!

Miinukset: - The prices in the bar are a bit higher than expected

Plussat: Location & Everythink

Plussat: Pretty much everything, rooms were generously sized all the facilities were excellent, staff were great too

Miinukset: Difficult to find something to say but a seperate shower would always be preferred to one over the bath

Plussat: Very friendly and professional staff. A big hotel with one to one approach as if a small family hotel

Miinukset: Not enough help with visa docs. Overlap with reservation from headquarters in Belmond group.

Plussat: Everything, especially the breakfasts and location.

Miinukset: Nothing

Plussat: Tyylikäs hotelli, jossa on miellyttävä tunnelma ja saa olla rauhassa. Mukava baari, kauniit tilat, musiikkia. Hyvä palvelu.

Miinukset: Aamiaisella oli toisinaan hidas palvelu.

Plussat: An amazing hotel with all the facilities, restaurants and bars you’ll need.

Plussat: The location and the staff.

Miinukset: Very expensive breakfast

Plussat: Sijainti aivan Iisakin kirkon juurella on loistava. Henkilökunta on ystävällistä ja palvelunhaluista. Aamiainen on runsas ja monipuolinen. Ravintola Borsalinon tarjonta on maukasta ja kohtuuhintaista.

Miinukset: Ajoittain hotellissa ja ravintolassa on suuria seurueita joka voi hidastaa palvelua.

Plussat: Very comfy bed and great staff

Plussat: I really enjoyed the hotel, especially the service of the receptionist Anastasia, the good service and the cleanliness, I will definitely come to the hotel again.

Plussat: Everything about this hotel was first class, especially the customer service. We were greeted with a glass of bubbly on check in and specially prepared coffee and a take away breakfast for our early check out. Our room was large and well appointed. And everything in Old Town Tallinn was 5 minutes from our door.

Plussat: location

Miinukset: very old style building

Plussat: The location is fantastic. Everything could be reached by foot. The hotel itself was very good. The staff were very friendly and extremely helpful. We had a medical emergency and received amazing help from the front desk staff, and furthermore also from the concierges. The relationship with the Astoria allowed the quick access to the Bar, which is really nice with very friendly staff.

Miinukset: There was nothing that I did not like. Everything was just perfect.

Plussat: great location, room with a view at Isaakievsky, clean, decent room service options, room spacious enough

Miinukset: a bit shabby in some places, limited vegan options at breakfast

Plussat: Location is fantastic! Breathtaking view. Staff was very nice and helpful. Allowed my husband with fever to check in earlier. Also speak very good English

Miinukset: Only one thing- our Queen bed was 2 single beds put together. We could feel the gap. 2 tiny blankets. This is not romantic weekend recipe

Plussat: Top location

Plussat: Great staff

Plussat: Hyvä ja rauhallinen sijainti kulttuurillisesti kauniissa ympäristössä. Kävelymatkan päässä Nevskistä ja alueen palveluista. Helppo saapua Suomen asemalta metrolla ja edelleen metrolla ympäri kaupunkia. Huoneet siistit ja yhteys Astoria-hotelliin sisäkautta laajentaa hotellin ravintola ja oleskelutilojen käytettävyyttä. Uima-allas, kuntosali ja oma elokuvateatteri jäivät tällä kertaa aikapulan vuoksi kokematta.

Miinukset: Aamiainen ei ollut yhtä hyvä kuin aikaisemmilla kerroilla. Edellisestä kerrasta on kulunut jo useita vuosia ja hotellin johto ja konsepti on hieman muuttunut. Aikaisempi käytäntö vastaanoton tervetulojuomineen toi asiakaalle arvostuksen tunnetta ja luxusta.

Miinukset: Liikenne on kamalaa Pietarissa

Plussat: Location is the best. Also luxury. The room was very nice. The bedding was highest quality. Everything was excellent.

Miinukset: It is too expensive when you want to book anything through the concierge. Some of the personnel were not that warm and welcoming.

Plussat: Rooms very comfortable and location is excellent - walking distance to most attractions. Staff friendly, approachable and willing to respond to all questions and requests.

Miinukset: No complaints in any area.

Plussat: Location is fantastic

Plussat: The hotel was fabulous and in a very central location a few metres from St Isaacs cathedral and a five minute walk to the Hermitage and the waterfront. We were very close to local restaurants and bars but were not disturbed at all during our stay by street noise or other guests. The staff could not have been more accommodating and helpful. There is also a small shop which offers local gifts at a great price compared to a lot of the places in town. There was a very quirky restaurant opposite that was highly recommended and a Georgian one a few metres away that was absolutely amazing. We fell in love with St petersburg and could not recommend the city or the hotel highly enough. The whole experience was just perfect.

Miinukset: Nothing except the cold wind and rain that made it feel like winter in England. The hotel was faultless!

Plussat: The room was a large size and the shower in the bathroom had good water pressure. The location is excellent.

Miinukset: The staff at the reception desk are slow, unfriendly, unhelpful and disinterested and made us feel like we were unwelcome. The bellhops and housekeeping staff were the exception were pleasant to deal with. The front counter staff have no idea what good customer service is. We requested a quiet room, the room we were given was on the top floor accessible by two extremely slow lifts. The room was noisy as we could hear the constant droning of ac plant/unit or something on the roof or outside. The window was no sealed and mosquitos kept coming into our room and biting us during the night. The room had no sound proofing we could hear people in the corridor as clearly as if they were inside our room. There is no security in the lift, anyone can come inside the hotel and up to the rooms. There is no liquid hand soap provided in the bathrooms and the shower leaked all over the bathroom floor unless you closed the doors a certain way. The Temperate control inside the room does not adjust so the heat of the room resulted in 6 sweaty nights sleep. In summary the location is all this hotel has going for it, it was barely a 3 star hotel (no where near a 5 star) I would advise others to consider other hotels first.

Plussat: Well located friendly staff that from the front desk and concierge to the restaurant and cleaners were all Helpful and polite . If definitely stay there again . Thanks

Miinukset: It was all Good

Plussat: Friendly staff and excellent location

Miinukset: Breakfast very poor, hot room and crowded

Plussat: I really loved the hotel and the location was just perfect

Plussat: We did not eat breakfast, however the bar food was excellent with an Italian menu.

Plussat: The location is excellent, clean and the breakfast was good

Miinukset: The reception staff was not welcome, not helpful and not friendly. Their dealings were a kind of condescension on foreigners.

Plussat: Great location, comfortable hotel with excellent staff and services.

Miinukset: Nothing

Plussat: Sijainti on erinomainen!

Miinukset: Alussa huone oli hiukan liian lämmin!

Plussat: Kaikki ok!!

Miinukset: No coments