Pietari hotellit lähellä St. Nicholas' Naval Cathedral

Plussat: Perfect location and a luxurious experience. This quiet and fully outfitted hotel is perfect for all travellers including those from north america and asia! Our buffet breakfast was incredible. While the a la carte options were more economical, we still we preferred the buffet! The hotel staff were so helpful. My father (not a tech savvy man!) needed to save some photos and they helped him download them to a USB drive and make sure his special memories were not lost. To other hotels this would have been an impossible ask but the Hotel Lotte staff took on the challenge!

Plussat: The reception. The breakfast was so good. Service in restaurent so good. People there are really very nice. Served us to the point and to maximum.

Miinukset: Room small. Usually I get better in other hotels such as Marriott

Plussat: Great room Excellent location Well equipped Good restaurants

Miinukset: Nil

Plussat: We have been in the Park Hyatt Moscow, Four Seasons St.Petersburg, Lotte Hotel St.Petersburg, and St.Regis Moscow, and Lotte Hotel has the best services amongst. (All four are great but only Park Hyatt and Lotte Hotel are extraordinary.) It makes me feels like staying in one of the best hotels in Japan or Korea. All the staffs treated customers with sincerity and were willing to offer help to anyone. The concierge were very helpful and offered us a lot of advices. I must say that I am feeling disappointed leaving from Lotte Hotel to St.Regis Moscow.

Miinukset: The food in the Terrasa

Plussat: Elegant hotel. Amazing breakfast buffet and the restaurant is so beautiful. Staff very helpful and friends. Definitely will strongly recommend it.

Plussat: Really friendly and extremely helpful staff, in my opinion is the core of that hotel. My wife woke up with a terrible headache and I asked for some painkillers at reception since I did not know where is the closest pharmacy and how to get there at 7 o’clock in the morning. One of the staff members responded immediately and went driving in his personal car to fetch the meds. In about 7 minutes he brought it with the change (which of course stayed with him). Really, high class work and very appreciated! Other staff encounters were also extremely pleasant, informative and helpful. The room itself was perfect, really beautiful and clean. Bathroom and toilet with automatic spa system is really cool and hygienic. Room is equipped with everything you would expect in a 5 star hotel. Breakfast was very tasty with a large variety of dishes, fruits, juices etc. Absolutely loved it!

Miinukset: Nothing to mention

Plussat: An excellent 5 star hotel.

Miinukset: Scrambled eggs was cold at the breakfast. Dumplings, sausages , bacon were barely warm.

Plussat: The view

Miinukset: Lobby enteriors

Plussat: I’ve been to so many hotels, and i can say that everything about this hotel was excellent.

Miinukset: Saying good bye!

Plussat: All is lovely. Interior! Staff! Food! Excellent everything.

Plussat: Great hotel, all the grandeur of the old times with top quality and highly efficient service. The historic floor is like walking back in time. Concierge service one of the best ever. In some room categories you have a buttler. Breakfast superb, efficient, no delays. Location : perfect.

Plussat: 2 steps to Nevsky Metro, very comfortable hotel, excellent stuff, very nice building, everything is super inside and outside

Miinukset: Expensive breakfast compared to other restaurants in the city.

Plussat: Spectaculaire. The view from the terrace incredible, very kind staff, excelent breakfast and roomservice.

Plussat: A high level of professionalism and courtesy!

Plussat: Beautiful building with rich history.

Miinukset: Staff does not seem to be motivated and sometimes answering simple questions brings difficulties. Staff is incapable of helping and providing crucial information when really needed, which in my view is a major failure. The day we were leaving, we checked out at the reception and were also offered to book a car that would take us to railway station. When we stepped outside, the street was quiet and we wondered around for a while thinking what’s going on, looking at the time, since the train departure was half an hour away and no transfer car seen on the horizon. Only after some time we’ve realized that the city center is completely closed down due to Marathon event. Nobody in the hotel cared to mention that to us, just call a car which will never come and guests miss a train or even a plane. Very helpful indeed!!! Luckily we did not have that much luggage and are fit to run for the metro. We managed to get to the train just before the doors were closed, due to a hell of a run soaking from sweat. Hotel really has failed us with that one :( The room looked like a 3 star hotel, ceiling deformation arching above the corridor, bathroom surfaces being close to the end of their lifecycle, missing toothpaste and toothbrushes. In general, that hotel needs renovation and fixing all over and it’s pretty obvious. Breakfast was ok but again not 5 star, maybe 4. Nothing outstanding, just a basic set. Some dishes were not the best quality.

Plussat: Huone,siisteys,aamiainen,Azia-ravintola

Plussat: When it rained there was plenty of restaurant options inside the hotel. Staff were very helpful and friendly.

Miinukset: The only things I didn’t like was the elevator to get to the 2 restaurants and ATM opens into a cleaning closet. I was in a wheelchair so the beautiful staircase was not an option for me. Also the sidewalk in front of hotel was terrible for the wheelchair. It could use a grate over the drained for the wheelchair to roll over and broke block/bricks ahoy be replaced. Had I not been in a wheelchair after after breaking my leg in Moscow I wouldn’t have a single complaint about the hotel.

Plussat: Brilliant hotel. Great Rooms and breakfast never used a Belmont hotel before but will do in the future given the right incentive

Miinukset: Nothing

Plussat: The hotel is extremely beautiful with wonderful facilities. However, the wifi didn't work in our room and the bed was a hard mattress with a lumpy topper. Not good enough for deluxe.

Miinukset: Bed and wifi

Plussat: Hotelli viiden onnellisen tähden alla!

Plussat: Lovely hotel with excellent staff & facilities. Sumptuous buffet breakfast provided with great musical performance at dinner. Highly recommended

Plussat: Perfect location, very very good staff Amaizing breakfast✔️

Plussat: Sijainti aivan Iisakin kirkon juurella on loistava. Henkilökunta on ystävällistä ja palvelunhaluista. Aamiainen on runsas ja monipuolinen. Ravintola Borsalinon tarjonta on maukasta ja kohtuuhintaista.

Miinukset: Ajoittain hotellissa ja ravintolassa on suuria seurueita joka voi hidastaa palvelua.

Plussat: Fabulous location, helpful staff, comfort rooms...

Miinukset: Too tiny gym with only one cardio...

Plussat: Staff were very friendly the location was perfect and we have an extraordinary view of Saint Isaacs cathedral from our room Fantastic beds

Plussat: We like location, walking distance to most sightseeing. We had a spectacular view of St. Isaac Cathedral. Housekeepers kept our room clean and neat. Room was quiet during night time, we didn't hear any outside noise. Receptionists were very helpful. Fair price for the room and location.

Miinukset: Nothing

Plussat: Location central, directly opposite St. Isaac’s Cathedral. All staff friendly and speak English - including asking for room service and laundry service over the phone. The hotel has its own car service for transfers from airports/boat ports and within the city - I used it for transfers and to collect me at night after the ballet. I arranged these while I was still in the U.K. via emails and replies were always quick and helpful. They have an Italian restaurant which also did gluten free pasta - a bonus for me. Food good. Breakfast room service always on time helping me with my tour scheduling. Large room although I was a single and I was automatically upgraded due to my length of stay - 4 nights. Clean and well maintained hotel.

Miinukset: I do not have a criticism of this hotel.

Plussat: Excellent location and nice view from the rooms facing the Cathedral. Very helpful staff.

Plussat: It’s an amazing place with an unbeatable view. The service, the staff , the Happinness and Borasalino restaurants are lovely places to eat at. Moreover, cinema on site and the separate seat area in Mikhaylovsky theater will complement it all. Thank you! Definitely the place to come back

Plussat: location, view, and safety

Miinukset: some of staffs was very rude. but generally kind.

Plussat: Great breakfast, perfect location, friendly staff

Plussat: Everything I expected!

Plussat: Hyvä ja rauhallinen sijainti kulttuurillisesti kauniissa ympäristössä. Kävelymatkan päässä Nevskistä ja alueen palveluista. Helppo saapua Suomen asemalta metrolla ja edelleen metrolla ympäri kaupunkia. Huoneet siistit ja yhteys Astoria-hotelliin sisäkautta laajentaa hotellin ravintola ja oleskelutilojen käytettävyyttä. Uima-allas, kuntosali ja oma elokuvateatteri jäivät tällä kertaa aikapulan vuoksi kokematta.

Miinukset: Aamiainen ei ollut yhtä hyvä kuin aikaisemmilla kerroilla. Edellisestä kerrasta on kulunut jo useita vuosia ja hotellin johto ja konsepti on hieman muuttunut. Aikaisempi käytäntö vastaanoton tervetulojuomineen toi asiakaalle arvostuksen tunnetta ja luxusta.

Miinukset: Liikenne on kamalaa Pietarissa

Plussat: Location is the best. Also luxury. The room was very nice. The bedding was highest quality. Everything was excellent.

Miinukset: It is too expensive when you want to book anything through the concierge. Some of the personnel were not that warm and welcoming.

Plussat: Emme syöneet aamiaista, mutta sain lisää peiton ja pehmeän tyynyn.

Miinukset: Silityslauta täytyy vaihtaa, on hyvin kulunut, ja voisi olla vahvempi ja korkeampi, Vinkki: Ikeasta saa hyvän ja edullisesti. :-)

Plussat: Very nice hotel with friendly and professional staff. Excellent location, good breakfast with a lot of choice. We had a big bedroom for a family which was convenient. Very nice place.

Miinukset: The walls between rooms are super thin, you will hear every noise including a quiet conversation. This can become a real incovenience at night if your "neighbors" are night owls, even quiet ones...

Plussat: The location

Plussat: The pool and the jacuzzi are good.

Miinukset: The concierge is very unfriendly. The rooms are very small and the corridors are very long.

Plussat: It is worth the money you spend. Location is lovely and staff ok.

Miinukset: It is not a five star hotel and much lower in star category. Not sure how this is rated five star on booking.com

Plussat: Aamiainen oli hyvin vaatimaton. Olin odottanut runsaampaa valikoimaa

Plussat: The location is great, close to all the sightseeings in short walking distance! There are a lot of restaurants in the neighborhood. The staff is friendly and well trained. The breakfast is good as well. And, you can also relax in there swimming/spa facilities!

Miinukset: There could be some improvements for the elevators, for instance, synchronizing two elevators.

Plussat: 1. Location: It is right in the middle of the city centre and all attractionswithin walking distance and outside the hotel is a street full of good restaurants and coffee shops etc 2. Staff : Very helpful and pleasant

Miinukset: Nothing much...just that there is no view from the hotel room

Plussat: Hotel location is very central and many attractions can be reached by foot. In general, the stuff especially the cleaning lady were very helpful and friendly. We used the concierge services several times to book places at restaurants. The breakfast has a good variety of food.

Miinukset: The facilities are not exactly the same in all rooms, for example, we received a room in which the bath had only a fixed shower-head while other rooms have a handheld shower-head. We switched rooms due to this issue. The new room we got was larger but with the same rate and its air-condition was faulty. The shower had a very small shelf to put soup and shampoo and they kept falling to the floor.

Plussat: Very nice. Only dislikes were the tiled hallways which feel a little utilitarian and very brown decor everywhere. Room, comfortable and clean. Excellent location. All staff helpful and nice.

Miinukset: Tiled hallways feel very chilly. A bit too much brown everywhere. Otherwise no complaints

Plussat: Hyvä aamiainen, keskeinen sijainti lähellä kaikkia tärkeimpiä nähtävyyksiä jotka kävelymatkan päässä

Plussat: The location was ideal for us. The hotel was quite comfortable, and the restaurant pretty good.

Miinukset: No complaints

Plussat: Location is great

Miinukset: The entrance of the hotel is not accessible. At the reception, they were not able to change the Canadian dollars, neither to change the rubels for a smaller amount. The room next to us had a party every night, I call the reception every time, but they cannot do anything! The breakfast is OK but expensive. The rooms at the lower floors are small and old, not a level of 5 stars. (there were no minibar at my parent's room)

Plussat: Handy location Great breakfast Good bed Quiet room

Miinukset: Dark dingy room Dull decor