Pietari hotellit lähellä Museum of Anthropology and Ethnography

Plussat: Perfect location and a luxurious experience. This quiet and fully outfitted hotel is perfect for all travellers including those from north america and asia! Our buffet breakfast was incredible. While the a la carte options were more economical, we still we preferred the buffet! The hotel staff were so helpful. My father (not a tech savvy man!) needed to save some photos and they helped him download them to a USB drive and make sure his special memories were not lost. To other hotels this would have been an impossible ask but the Hotel Lotte staff took on the challenge!

Plussat: The reception. The breakfast was so good. Service in restaurent so good. People there are really very nice. Served us to the point and to maximum.

Miinukset: Room small. Usually I get better in other hotels such as Marriott

Plussat: Great room Excellent location Well equipped Good restaurants

Miinukset: Nil

Plussat: We have been in the Park Hyatt Moscow, Four Seasons St.Petersburg, Lotte Hotel St.Petersburg, and St.Regis Moscow, and Lotte Hotel has the best services amongst. (All four are great but only Park Hyatt and Lotte Hotel are extraordinary.) It makes me feels like staying in one of the best hotels in Japan or Korea. All the staffs treated customers with sincerity and were willing to offer help to anyone. The concierge were very helpful and offered us a lot of advices. I must say that I am feeling disappointed leaving from Lotte Hotel to St.Regis Moscow.

Miinukset: The food in the Terrasa

Plussat: Elegant hotel. Amazing breakfast buffet and the restaurant is so beautiful. Staff very helpful and friends. Definitely will strongly recommend it.

Plussat: Really friendly and extremely helpful staff, in my opinion is the core of that hotel. My wife woke up with a terrible headache and I asked for some painkillers at reception since I did not know where is the closest pharmacy and how to get there at 7 o’clock in the morning. One of the staff members responded immediately and went driving in his personal car to fetch the meds. In about 7 minutes he brought it with the change (which of course stayed with him). Really, high class work and very appreciated! Other staff encounters were also extremely pleasant, informative and helpful. The room itself was perfect, really beautiful and clean. Bathroom and toilet with automatic spa system is really cool and hygienic. Room is equipped with everything you would expect in a 5 star hotel. Breakfast was very tasty with a large variety of dishes, fruits, juices etc. Absolutely loved it!

Miinukset: Nothing to mention

Plussat: An excellent 5 star hotel.

Miinukset: Scrambled eggs was cold at the breakfast. Dumplings, sausages , bacon were barely warm.

Plussat: The view

Miinukset: Lobby enteriors

Plussat: I’ve been to so many hotels, and i can say that everything about this hotel was excellent.

Miinukset: Saying good bye!

Plussat: All is lovely. Interior! Staff! Food! Excellent everything.

Plussat: Great hotel, all the grandeur of the old times with top quality and highly efficient service. The historic floor is like walking back in time. Concierge service one of the best ever. In some room categories you have a buttler. Breakfast superb, efficient, no delays. Location : perfect.

Plussat: 2 steps to Nevsky Metro, very comfortable hotel, excellent stuff, very nice building, everything is super inside and outside

Miinukset: Expensive breakfast compared to other restaurants in the city.

Plussat: Spectaculaire. The view from the terrace incredible, very kind staff, excelent breakfast and roomservice.

Plussat: A high level of professionalism and courtesy!

Plussat: Beautiful building with rich history.

Miinukset: Staff does not seem to be motivated and sometimes answering simple questions brings difficulties. Staff is incapable of helping and providing crucial information when really needed, which in my view is a major failure. The day we were leaving, we checked out at the reception and were also offered to book a car that would take us to railway station. When we stepped outside, the street was quiet and we wondered around for a while thinking what’s going on, looking at the time, since the train departure was half an hour away and no transfer car seen on the horizon. Only after some time we’ve realized that the city center is completely closed down due to Marathon event. Nobody in the hotel cared to mention that to us, just call a car which will never come and guests miss a train or even a plane. Very helpful indeed!!! Luckily we did not have that much luggage and are fit to run for the metro. We managed to get to the train just before the doors were closed, due to a hell of a run soaking from sweat. Hotel really has failed us with that one :( The room looked like a 3 star hotel, ceiling deformation arching above the corridor, bathroom surfaces being close to the end of their lifecycle, missing toothpaste and toothbrushes. In general, that hotel needs renovation and fixing all over and it’s pretty obvious. Breakfast was ok but again not 5 star, maybe 4. Nothing outstanding, just a basic set. Some dishes were not the best quality.

Plussat: Huone,siisteys,aamiainen,Azia-ravintola

Plussat: When it rained there was plenty of restaurant options inside the hotel. Staff were very helpful and friendly.

Miinukset: The only things I didn’t like was the elevator to get to the 2 restaurants and ATM opens into a cleaning closet. I was in a wheelchair so the beautiful staircase was not an option for me. Also the sidewalk in front of hotel was terrible for the wheelchair. It could use a grate over the drained for the wheelchair to roll over and broke block/bricks ahoy be replaced. Had I not been in a wheelchair after after breaking my leg in Moscow I wouldn’t have a single complaint about the hotel.

Plussat: Brilliant hotel. Great Rooms and breakfast never used a Belmont hotel before but will do in the future given the right incentive

Miinukset: Nothing

Plussat: The hotel is extremely beautiful with wonderful facilities. However, the wifi didn't work in our room and the bed was a hard mattress with a lumpy topper. Not good enough for deluxe.

Miinukset: Bed and wifi

Plussat: Hotelli viiden onnellisen tähden alla!

Plussat: Lovely hotel with excellent staff & facilities. Sumptuous buffet breakfast provided with great musical performance at dinner. Highly recommended

Plussat: Perfect location, very very good staff Amaizing breakfast✔️

Plussat: The hotel is centrally located and would suit for sightseeing. Cleanliness is impeccable except the carpet in the lobby which definitely requires cleaning. Hotel staff is polite and helpful. The hotel offers a product range from Penhaligon for bathroom. I would recommend ordering a la carte breakfast rather than going for a buffet one. Should you prefer going out for breakfast, lunch or dinner, there are many options around. I would recommend Clean Plates Society for lunch; you may need to book in advance as this place is quite popular with locals for lunch. Another place to go might be Kazan Mangal. Checked this place last year and this one and have not been disappointed. Both restaurants are walking distance from the hotel.

Miinukset: Cleanliness is impeccable except the carpet in the lobby which definitely requires cleaning. Another point to improve may be adding a selection of teas rather than offering black tea only.

Plussat: Proximity to the city.

Miinukset: The price for breakfast was exorbitant.

Plussat: Food was good both in the hotel and in St Petersburg in general. At the hotel, there is the option to have breakfast from the menu which is a cheaper option than the buffet.

Plussat: Breakfast and location were very good

Miinukset: Slow check-in, dark room, awkward and depressing room and common areas decor, sauna was not warm enough

Plussat: Everything was perfect, from the breakfast to the room, and of course the location right in the city center close from everything. definitely a good spot either for business or for some holidays.

Plussat: Hotelli sijaitsee erinomaisella paikalla aivan Iisakinkirkon läheisyydessä. Huone oli siisti ja huollettiin kahdesti päivässä ainakin minun vierailun aikana. Siis luksustsoa!

Miinukset: Aamiainen kallis (21 eur) suhteessa sen laatuun. Esimerkiksi marmeladia ei ollut lainkaan. Vain puolukkahilloa. Vaikka menin aamiaiselle heti seitsemän jälkeen, lämpimät lisäkkeet olivat jo haaleita. Illallinen ravintolassa osoittautui myös pettymykseksi. Ruokalajeja ei saanutkaan, jotka oli listalla. Ehkä enemmän ravintola oli tottunut turistiryhmien ruokkimiseen kuin alacarteasiakkaisiin.

Plussat: Very comfortable hotel, with very helpful and hard working staff. We had a very enjoyable stay. The concierge Natalya , went out of her way to deal with all our questions and made sure everything went smoothly.

Miinukset: Imastointilaite oli varmaan rikki, ei säätänyt lämpötilaa

Plussat: Great staff, breakfast, location, services.

Plussat: Great location, helpful staff. Great bed!

Plussat: Location and cleanliness - attentive and helpful staff - clean and tidy room - housekeeping done a great job every single day

Plussat: Room is specious and clean. Bed is quite comfy. Location is great, does not take long to get to the Hermitage museum. Staff is very friendly and professional. Breakfast is also pretty good too.

Miinukset: It will be wonderful if breakfast can be a bit more variety, but nevertheless we are happy with the breakfast provided.

Plussat: Personal friendliness, furniture, Location

Miinukset: The lobby not very warm, inviting.

Plussat: Loistava sijainti, klassinen "elokuvamainen" sisustus, paljon yksityiskohtia ja mukavia alueita pitää tapaamisia. Mielyttävä ja palvelualtis henkilökunta.

Miinukset: Aamiainen on ollut hyvä, mutta palvelu ei vastannut koko hotellin tasoa.

Plussat: Location was great and room was big. Breakfast was great!

Miinukset: House keeping was not good the 1st night as they didn’t even empty the dustbin nor replace bottled water. There was no room slippers as well.

Plussat: So close to city center and very good service

Plussat: good location, wonderfull breakfast and good and freindly service. great with a pianoplayer for breakfast, that most be first time i have experienced that.

Plussat: Very good location

Miinukset: Air condition broken At night time we have to move in midnight To another room

Plussat: I liked the incredible location. Staff was amazing. Spa was to my taste. Room was spacious. A trip to remember with kind thoughts for the rest of my life. And thanks for the cake. Cannot wait visiting you again.

Miinukset: Shower was small.

Plussat: Good location vs city center points of interest.

Miinukset: Prices are outrageous. Does not even include a welcome drink or a free transfer to the airport. Except 3 apples and small chocolates, all what was in the room was subject to charges. We can expect more from an hotel with this ambition and price level. Personnel is very junior. The breakfast is not well organized. A second room is open because the first one is crowded but this looks like an unorganized plan B. Here again, not at the expected level. It was my 3rd time there but I found the standards are getting really lower and I don’t think I will come back here again.

Miinukset: Hotelli on remontin tarpeessa

Plussat: Almost everything. Specially the staff.. They are energetic and always available to inquire if you are comfortable and if you'd like anything more or missing on anything. Overall great place. Just bang opposite the winter palace. Maybe just a 2 min walk to winter palace and a 3 minute walk to the nevsky avenue.

Miinukset: The shower area is small in the overall bathroom.. Maybe the bath tub could be done away with and the shower area made more grander.

Plussat: The hotel is located just a few minutes from Hermitage and within a walking distance from many other tourist attractions! The room was cozy, clean and the bed was comfy！ And if you were after a stylish restaurant with a nice view, you should book their restaurant on the top floor.

Miinukset: I can't particularly find any fault with them, but a dustbin at the bathroom would be useful.

Plussat: Location and caring

Miinukset: Bedsheet little bit dusty But over all it was good stay

Plussat: Good location in respect of restaurants. Nicely sized, well priced rooms with good amenities. Basic, but well appointed gym. Quirky decor and helpful staff added to the very good experience.

Miinukset: Not much. Could offer a bit more variety for breakfast. We stayed for seven nights and were tired of the range of options by the last couple of days.

Plussat: Siisti ja mukava hotelli. Ystävällistä palvelua. Huoneessa oli erikseen makuuhuone ja olohuone. Suihkutilassa amme.

Miinukset: Aamiainen ei ollut hinnassa. Varatessa pitää varmistaa että se sisältyy. Baarissa oli tarjoilla vaan oluet.

Plussat: Stuff was very helpful and friendly. They helped us with private parking. . I really liked hotel modern-art design. I would like to visit again the Red Stars hotel ,they deserved all 4 red stars. In breakfast room was also everything very good and stuff was patiently attitude with lately visitors. Thank You!

Miinukset: In registration was small question about extra fee. Finally was everything ok.

Plussat: Beds were comfortable, the hotel toiletries and bathroom was excellent and the room had bbc news as an available tv channel

Miinukset: Location is out of the way 20 minutes from nearest metro and decor to qwerky for my personal taste.

Plussat: Bedroom was spacious & very clean. Also good sized bathroom & shower. Good facilities in the room, safe, fridge/minibar, tv, kettle, & plenty of electrical sockets. WiFi also very good. Food in the bar/restaurant was very tasty, & the breakfast buffet was excellent with plenty of choice. Staff were very pleasant & helpful throughout my stay.

Miinukset: Great hotel - real 4 stars in very original interiors.

Plussat: big spacious room and very clean

Miinukset: breakfast variations, not fresh pastery and cakes.

Plussat: Breakfast was excellent. It was buffet style with a wide selection of good quality product.

Miinukset: Nothing

Miinukset: Location was a bit of a walk..curtains did not block out whitenights good enough for sound sleep....staff were great and bfast okay..reasonable value..

Plussat: Thus is a very nice hotel in a lovely part of St Petersburg - quieter than the centre, but just over the river. I was upgraded to a suite which was absolutely delightful. The whole hotel is tastefully decorated and has excellent staff and facilities. I’d love to stay here again if I can afford it! I recommend the Erarta Gallery (20 mins walk away) if you like modern art. Really impressive and stimulating.

Miinukset: It’s a bit expensive, but so nice it’s worth it. The only thing that was slightly annoying in the room was a very complicated light switch arrangement.

Plussat: the location of the hotel is excellent, u can find next the exchange office, taverna grolle great food, pharmacy ... and u can walk easily to see the bridges opening after midnight ...

Miinukset: towels

Plussat: Very nice and spacious rooms, good amenities.

Miinukset: Huoneen tekniikka, kuten TV on hyvin vanhoja. Samoin aanieristys on huono

Plussat: Loved the quality and range of service and personnel (esp. concierge); decor, sculptures, marble in the bathroom, room service, etc., booking services (trains, taxis, ballet, galleries).

Miinukset: Very little to complain about. There was a minor mixup over the bill but it ended well.

Plussat: A nice well serviced hotel. The staff were extremely kind and helpful. The room was very comfortable b

Miinukset: Nothing

Plussat: Good location and the staff is ready to help you will all details you need to have fun.

Plussat: I thought the staff was very helpful and honest. The rooms are large and clean and very comfortable. The food was good in the pub and restaurant. I would recommend the breakfast is the mornings.

Miinukset: The location was a little further from the main areas than I expected. Although the taxis are cheap, it is difficult to find trustworthy and English speaking drivers. The hotel can help somewhat but transportation is needed when you stay at this location.

Plussat: Aamiainen kattava. Plussaa:suomenkielinen menu. Lähistöllä olevalta kävelykadulta ( Linja 6 ) löytyy tasokkaita ravintoloita ja kahviloita. Hotellin kautta saa hankittua lippuja konsertteihin ja Pietarin ulkopuolelle tehtäviin opastettuihin retkiin. Henkilökunta puhuu sujuvaa englantia.

Plussat: Olen käynyt tässä hotellissa kymmeniä kertoja ja pidin erityisesti sen sijainnista, siisteydestä, hyvästä palvelusta ja mainiosta aamupalasta kuohuviineineen. Repinin baari on myös hyvä.

Miinukset: Mutta tällä kertaa suuri pettymykseni oli HAJU...heti hotelliin astuessa haisi kuin halvassa Neuvostoliiton putiikissa (vielä pahempi)...ilmastointi huoneessani ei pelastanut tilannetta! Voisiko asialle tehdä jotain, että hotellin tuoksu olisi raikkaampi (niin kuin ennen)?! Muuten olisin suositellut hotellianne monille.