Pietari hotellit lähellä The Marble Palace

Plussat: Hotelli on loistopaikalla. Henkilökunta erittäin ystävällistä ja congierge palvelun kautta tilattu taksipalvelu erinomainen.

Plussat: I loved the color scheme and overall beauty.

Miinukset: Nothing

Plussat: Liked the property. In an area of the city that is relatively close to everything but much quieter. The room was comfortable, well maintained and the staff, very attentive. The breakfast was nice as it was included and I would consider it above average. Very good value for the money.

Plussat: Hotelli sijaitsee erinomaisella paikalla aivan Iisakinkirkon läheisyydessä. Huone oli siisti ja huollettiin kahdesti päivässä ainakin minun vierailun aikana. Siis luksustsoa!

Miinukset: Aamiainen kallis (21 eur) suhteessa sen laatuun. Esimerkiksi marmeladia ei ollut lainkaan. Vain puolukkahilloa. Vaikka menin aamiaiselle heti seitsemän jälkeen, lämpimät lisäkkeet olivat jo haaleita. Illallinen ravintolassa osoittautui myös pettymykseksi. Ruokalajeja ei saanutkaan, jotka oli listalla. Ehkä enemmän ravintola oli tottunut turistiryhmien ruokkimiseen kuin alacarteasiakkaisiin.

Miinukset: WiFi was very very very very bad

Miinukset: Imastointilaite oli varmaan rikki, ei säätänyt lämpötilaa

Plussat: My fav hotel in St Petersburg, home away from home. Great location and attitude.

Miinukset: Nothing

Plussat: Hinta laatu oli tosi hyvä. Siisti ja tasokas hotelli hyvällä sijainnilla.

Plussat: Everything

Plussat: Everything

Miinukset: Nothing

Plussat: Huone sopiva ja siisti. Sijainti oli hyvä. Lähellä ruokapaikkoja ja Nevski Prospekt lähellä. Hotellissa hyvä aamupala. Edullinen ja maukas muu ruoka. Todella edullinen hinta laatu suhde.

Miinukset: Ensin oli liian kuuma huoneessa 26 astetta. Pidimme yöllä ikkunaa auki. Viimeisenä aamuna ei tullut lämmintä vettä mutta se ilmoitettiin.

Plussat: We loved staying in your hotel !

Miinukset: Everything was excellent ! Well done and thank you for having us there. We have enjoyed every single minute spent in your hotel.

Plussat: Nice, clean, comfortable rooms, good location (we walked everywhere as we like to walk a lot), many restaurants to choose from nearby, very, very good & tasty breakfast (quite big variety, fresh carrot juice, two kinds of porridge, good coffee, pancakes, salads etc), friendly staff.

Plussat: Nice staff, clean, 24/7 desk, perfect location, good enough breakfast, comfortable bed and pillows

Miinukset: Some rooms is small. In winter time air in the room is very dry, it may be uncomfortable for someone

Plussat: Very nice hotel in good location. The room was very clean and cozy and the breakfast is delicious. Special thank´s for the staff of this hotel. Customer service was very good!

Plussat: The breakfast was exceptional ,friendly staff and spotless clean. We love it.

Plussat: Very helpful staff. Nice room.

Miinukset: Breakfast might have been ok for a russian. But not very nice at all compared to what you are used to in a 4 star hotel in western Europe.

Plussat: Comfort, cleanliness, good breakfast, excellent restaurant cuisine.

Miinukset: Some problem with TV set.

Plussat: The room & breakfast

Miinukset: There’s some dust when turn on the Jacuzzi

Plussat: Clean and silent room, easy access to downtown.

Miinukset: It tooks long time to have hot water.

Plussat: All was super good , very very good location and very professional stuff!! Strongly recommend

Miinukset: Nothing

Plussat: Beautiful hotel with top location.

Plussat: Keskeinen sijainti ja kaikki on lähellä. Ystävällinen henkilökunta.

Plussat: Exceptional staff made this jewel shine even brighter.

Plussat: Everything was perfect, service is incredible!

Plussat: Staff was very friendly. Room was clean and comfortable.

Miinukset: Somebody was heavily smoking on my floor.

Plussat: All the staff, facilities, food were just amazingly wonderful, despite hotel evidently going through a significantly tough time. Compliments to all and special thanks to cleaning and room service staff - a truly amazing team obviously managed by a highly professional General Manager. THANK YOU all for the WONDERFUL SERVICE and genuine care! We will be returning to this place over and over again in the not so distant future - I am very positive about it. Applause to Eric and the team!

Plussat: Lication and cleanest

Miinukset: All good

Plussat: Ystävällinen ja kielitaitoinen henkilökunta. Tervetulo kuohuviinit oli mukavat. Aamiaisella kahvi/teen ja kuoharin pöytiin tarjoilu. Hyvä sänky ja tosi leveä. Hiljainen huone ja hissi. Liikenteen ääni ei kuulu ainakaan takapihan puolelle.

Miinukset: Kokolattiamatto huoneissa, kaveri oli aivan tukkeessa. Automaattisen palohälytyksen jälkeen yhtä lukuunottamatta henkilökunta/työläiset marssi ensin ulos, kukaan ei malttanut jäädä oppaaksi... Tilanne kesti 1,5h, onneksi pääsi viereiseen taloon lämmittelemään. Hotelli korvasi asian tuomalla huoneeseen viinipullon, tosin huomautuksen jälkeen.. Aamiainen ihan hyvä, mutta ei mitenkään vastaa hinnoittelua, aivan vieressä saa hyvää ruokaa myös aamulla. Siivooja yli-innokas,koputteli huoneen oveen vielä lähtöpäivän aamulla puoli kymmeneltä.(ei ollut älä häiritse lappua ovessa...)

Plussat: Great location. Good access to bus and metro. Room was clean ans spacious. Excellent buffet breakfast. Contrairement à ce que nous avions lu dans les commentaires des voyageurs (mais peut-être est-ce parce que nous sommes hors saison), était compris dans notre formule le buffet à l'Imperial Room. Abondant, très varié, excellents produits.

Miinukset: Very small bathroom. Seul bémol, étonnant pour un hôtel de cette catégorie : la salle de bain, proportionnellement très petite par rapport au reste de la chambre (entrée, dessing...). Difficile d'y poser une trousse de toilette et les wc sont vraiment trop proches du lavabo.

Plussat: Excellent location, great service, new and confortable

Plussat: the location was great,the stuff were very helpfull and kind,breakfast was very good,room service was very affitionet.

Plussat: Lovely hotel, great location. The room was a good size and there is a good gym at the hotel. A very good breakfast buffet.

Miinukset: I was given a 'city view' room which faces Nevsky Prospect. I asked whether the room might be noicy because of traffic but the staff confirmed it would not be. This was not the case at all, the traffic noice was very audible all through the night. If you are a light sleeper ask for a room facing the courtyard. The service attitude of some staff is not at a five-star level altough other staff members were absolutely lovely - so a bit mixed there. Another small thing to note there was no kettle & coffee in the room which I found suprising for a hotel of this standard.

Plussat: The hotel overall was great, well located for tourist as most of the interesting historical sites and museums are within walking distances or public buses are available right in front of the hotel. There are many good restaurants around the vicinity of the hotel.

Miinukset: No

Plussat: Hotelli rauhallinen,siisti,keskeisellä paikalla kaupunkiin tutustumiseen.Aamiainen runsas, pöydät täytettiin ja siistittiin aamiaisen loppuun saakka, venäläistä samppanjaa tarjolla joka aamu.Taksien tilaus ym. muut palvelut juuri sovittuun aikaan.

Miinukset: Ei jäänyt mieleen moitittavaa.

Plussat: This hotel ticks all the five star boxes, but what stands out are its staff. They are superb and make you feel genuinely welcome.

Plussat: clean,friendly personal,very good location

Plussat: Hieno hotelli, Pietarin keskustassa, erinomainen sijainti, tulen mielelläni toistakin kertaa.

Miinukset: Wi-fi ei ollut maksuton

Plussat: I liked the best location and the good rate fixed for my stay period of time. Also staff was more than welcome and the hotel facilities are luxury.

Miinukset: N/A

Plussat: Very good Lobby, nice but small rooms, very good bed and bath staff. Easy to find.

Miinukset: Prices for minibar are crazy (peanuts - 18$ !!!, small bottle of cheap shampain - 140$ !!! Rooms are smaller then on photoes (we stayed at Delux room).

Plussat: Excellent location: walking distance - between 10 and 20 minutes - to most touristic attractions, and two minutes away from the Metro station. Very attentive and courteous hotel staff. Rooms are spatious, confortable and clean. Very expensive comparing to other European major destinations but not expensive comparing to similar hotels in St. Petersburg, Russia.

Plussat: Loistava sijainti, klassinen "elokuvamainen" sisustus, paljon yksityiskohtia ja mukavia alueita pitää tapaamisia. Mielyttävä ja palvelualtis henkilökunta.

Miinukset: Aamiainen on ollut hyvä, mutta palvelu ei vastannut koko hotellin tasoa.

Plussat: The breakfast was amazing!

Plussat: Hyvä sijainti, ystävällinen henkilökunta. Voisin tulla uudestaan!.

Plussat: The staff were exceptionally helpful. Nothing was too much trouble. The breakfasts were terrific.

Miinukset: Nothing could have been improved

Plussat: It has an excellent service!

Plussat: It was fine in the design and very well located

Miinukset: Room are too small

Plussat: helpful staffs ,comfortable room and great location

Miinukset: Hotelli on remontin tarpeessa

Plussat: Hyvä sijainti. Ystävällinen palvelu. Siisti.

Plussat: I like it it was really good close to everything difnetly I well come back , see I'm from Emraits we do have 5 sarts & 7 starts hotel so I know what i'm saying .

Miinukset: Nothing to say

Miinukset: The staff shows absolute incompetence as far as client satisfaction is concerned

Plussat: the room are to small. facilities does not match 5 star hotel.I am totaly dispointed.

Miinukset: size of room and room facilties ver poor.No swimming pool. no coffe machin in room.

Plussat: The staff was unfailingly pleasant, friendly and helpful. The room was very comfortable and well furnished, if smaller than other hotels of a similar standard in major cities.

Miinukset: There was no tea and coffee making facilities in the rooms.

Plussat: Good room, pristine clean inside, comfy bedding, excellent location, friendly staff. There doesn't seem to be a parking lot in the hotel or close by but the street parking was ample and free on the weekend.

Miinukset: The room felt like it wasn't ventilated properly, there didn't seem to be air flow even with a window open. The window itself wasn't washed for a year, which was a minor disappointment of an otherwise excellent stay.

Plussat: Excellent staff. Great breakfast. I was upgraded on my birthday.

Miinukset: Dirty robes.

Plussat: The non-smoking room we received had smoke smell so the receptionists were very kind and polite to change to another room without such smell. Welcome drink and breakfast were good! Bed is comfortable. Location is excellent!

Miinukset: The only thing that we didn't like was it was not clear what time does the sauna actually work. We went at 9am in the morning and apparently it should have been working by then but it was cold. I believe it's better to ask personnel to heat it at least 1 hour before your visit to the sauna. The gym was functional but small.

Plussat: Sijainti ja aamiainen oli hyvä.

Miinukset: Saunan suihkussa ei tullut lämmintä vettä.

Plussat: Due the dislike information below, we were replaced with a room on the Junior Suite on the 3rd floor, the room is huge and absolutely quiet, overlooking the good courtyard. Further, everything was fine, in advance, upon check-in, we took advantage of the breakfast offer with a 27% discount, we provided late check-out at 16:00 for free. Chic mattresses, pillows, bath accessories, shampoos, creams are all excellent, slept well before the way back perfectly. Breakfast was incredible, with caviar, pancakes, salmon, juice, and great coffee. If there were no difficulties at the beginning of the recall, it would be 5/5.

Miinukset: We stopped to spend the night to smash the road from Karelia to Moscow. Impressions were growing, at first, we did not see the hotel from the road since we did not notice a small sign from the Nevsky ave. When they noticed they made two big circles in search of parking (in 5 * there should probably be parking, even for expensive but it should be). Parking in violation of the rules on the bus lane (which St. Petersburg does not particularly observe) was not allowed by the habits in Moscow :) and went from the found parking space with all the things for half a block. Tired people came to registration, and there were a line and one person at the counter stood for 15 minutes, received a room key on the 7th floor. They came to the room, and there the ventilation was making noise so that it wasn’t very pleasant to sleep. They called the reception and promised to come up with something there. I waited half an hour upset and resented that the hotel rating does not beat with the service.

Plussat: Would like to thank you the staff. They did the best . Service is outstanding. The room was very spacious and gorgeous. Thank you. Special thank to Victoria and Elizabeth. All is perfect

Plussat: The breakfast is great

Miinukset: The room was small

Plussat: Work of staff - they were really respective, carefull, trying to help

Miinukset: breakfast in room - poorly served, oversaulted, wrong hot drinks

Plussat: Position..real in the centre..perfect to visit the town.

Plussat: - sijainti, henk.kunnan palv.alttius, kansainvälisyys

Miinukset: Olisin toivonut infoa, miten ottaa yhteyttä hierojaan, jonka esite oli huoneessa.

Plussat: A very good localization- Perfect

Miinukset: The breakfast is very expensive. Do not take it there

Miinukset: To hot in rooms. Not good aircondition.

Plussat: The location

Plussat: room design was nice.

Miinukset: you can not open the window - air con not efficient.

Plussat: The hotel is very comfortable

Miinukset: The price for the breakfest was absolutely and ridiculously expensive. Out of any proportion with any other top rate hotel.

Plussat: Good location. Good service.

Miinukset: Expensive.

Plussat: I liked the location. The staff were friendly. Free wifi is a bonus.

Miinukset: The gym was not great and the hall ways tot he get to the room too dark.

Plussat: Location is good

Miinukset: Windows didn’t open, no bathrobes in the room

Plussat: Location is perfect. Staff is friendly.

Miinukset: - Check-in process, we entered the hotel at 13:50 and we've to wait 30 minutes to ready our room. They send a fruit plate but when you came from a 4-hour train trip you don't want to wait. - The hotel needs renovation. Carpets in the rooms are really bad and the furniture as well. - Junior suite toilet doesn't have a sink, you have to wash your hands at the bathroom.

Plussat: Great hotel and location

Miinukset: nothing

Plussat: The room was super! Very well designed and had pretty much everything including tea and coffee making facilities. Bed was firm but comfortable and shower was strong.

Miinukset: Nothing really but if I had to mention something then the room could have had one or two more power sockets. Also, the internet was a bit unstable.

Plussat: Nothing...

Plussat: Good location!

Miinukset: Hotel needs for renovation, rooms are a bit old-fashioned! Not value for this money!

Plussat: good breakfast, decoraton and service - standard of Novotel same as other cities I stayed. location fairly good.

Miinukset: No some amenities in room - shower cap. Bed too tiny for 2 persons.

Plussat: Good location in the center, large room, free of charge tea and coffee in the room, friendly staff, free wi-fi.

Miinukset: Breakfast is not included in Junior Suite rate, it's really strange. Carpet near the sofa was not really clean. In the toilet there is no sink, it's necessary to go to the bathroom that is situated in the other end of the room so as to wash hands.

Plussat: the hotels is simply ok, nothing special

Miinukset: i do not like smell in then room and internet was niot working in spite that it was advertised, you can have internet only at the lobby, restaurant

Miinukset: Jouduin maksamaan kalliimman hinnan huoneesta kuin ystäväni,olisin perunut varaukseni hotellissa vuorokautta ennen saapumistani, mutta siihen ei suostuttu, vaan perittiin kalliimpi maksu

Plussat: Extremely helpful staff, both in arranging visa inviation and during our stay. Good breakfast and very comfortable room in a new hotel. Terrific location near Nevsky Prospect but protected from that road's traffic noise. Convenient for the metro.

Plussat: Room, restaurant (breakfast+dinner), staff

Miinukset: Parking is not sheduled

Plussat: Proximity to Nevsky avenue .Very good and rich ( Novotel style )breakfast .Cosy cafeteria with good choice of deserts , comfortable sofas and lighting. ATM 24 hours. Polite and well-looking staff .

Miinukset: We got smaller room without sofa ( just double bed ) in building 2 .Carpeting was somewhat ( heavily ) spotted . This summer we had a couple of nights in Novotel Edinburg . Same hotel chain and hotel age - but adding some fragrance to air fresheners makes you feel staying in valuable place. You know this feel ...