Pietari hotellit Vasileostrovsky District

Plussat: food and room

Miinukset: food

Plussat: The interior of the hotel genuinely blew me away, it's beautiful and certainly lives up too the name palace in the title. Staff were very attentive, spacious and gorgeous rooms. And a great Riverside location.

Plussat: The staff here is extremely helpful and friendly. Especially, a staff called Alexandra helped me a lot during my stay, making it a very unforgettable experience. Besides, the facilities and breakfast as well as the locations are also the best that I can ever imagine. Definitely the choice of hotel if coming to Saint Petersburg.

Plussat: Wonderful! It’s a really best place in St. Petersburg! I strongly recommend! This is the best place in luxury segment, which a lot exceed money, spent for it.

Miinukset: Nothing

Plussat: Good staff, Good buffet, Good room.

Plussat: room was very nice

Miinukset: staff was largely clueless; pleasant but clueless. Can you make up my room in the next 3 hours? "Maybe." Can I check out at 1 instead of noon? "Maybe." Can you have may bill ready when I check out? "Yes." except no. And more examples but... Basically a Marriott with nice rooms and view but limited facilities.

Plussat: Good staff. Plush room.

Miinukset: Noise air con in room 25 but moved to room 43 where noise was still there but better. Hated not having a window in bedroom. Had a sitting area with an upholstered bench, not a settee, which had view over courtyard. It was a yard, not something pretty you would want to look at. I would not have paid £200 plus per room had I kniw this. Also hotel had no communal sitting area or loung. Nowhere to get a drink after a long day of sight seeing other than in toon. Honestly not 5 star in my experience. But no reflection on excellent staff. There is talk in other reviews if free flowing champagne. This was not our experience. One glass on arrival and one the night before we left. Others were drinking st breakfast so I did ask and was given one. But I didn’t book fir the champagne. I booked for my partners 60th and felt a bit let down.

Plussat: We booked Trezzini after much research due to it's proximity to the University, where my daughter is studying. Turned out it was not anywhere near her dorm but the graciousness, luxury, and value of the hotel made the choice delightful. Our room was wonderfully appointed with bottled waters aplenty, Chopard toiletries, robes, slippers, and essentials. We were greeted with champagne and chocolates upon our arrival and subsequent returns. Hotel was located across the river from the Admiralty and Winter Palace - all easy walks, even in November. Staff were wonderful - particularly Hrai and Anastasia, in the restaurant. I highly recommend it and will stay here, if I am ever fortunate enough to return - lovely!

Miinukset: There was nothing I did not like - it was fabulous!

Plussat: Everything was perfect : the whole hotel is a real palace , the rooms / suite are decorated in a luxury style, large and comfortable, the view on the Neva is beautiful. The team (Roman and Alexandra) is very professional and kind, they made my stay unforgettable. The hotel is near the center, just crossing the bridge or 3min with Yandex from any place you want to visit. Embankment, Ermitage, St Isaac, great restaurants, everything is close

Miinukset: using plastic straw for breakfast should be switched to something more respectful for the Earth

Plussat: Amazing and beautiful room. Very comfortable and spacious suite. Amazing food in room menu. Way beyond expectations.

Plussat: Superb in all areas - service impeccable, room exceeded our expectations. Room service meal was delivered promptly and was delicious. Breakfast was excellent- plenty of variety

Miinukset: Nothing - it was brilliant

Plussat: People were very friendly and helpful, location is great, specially an street beside the hotel is full of restaurants and coffee shops. close to many places! even by walk, we used to walk to winter palace.

Miinukset: price was not match exactly to facilities, maybe just because of location price is high! also breakfast is not perfect really, and the only thing was not good! was about the dishes! some of them were not completely clean

Miinukset: the toilet wasn't clean when we check -in .. however the room was clean in general just the staff need to check after the cleaner because it was disappointing.

Plussat: A cozy place with an intimate and artistic atmosphere. Even though I had an extremely short stay, it made me feel the spirit of the city and its history. The staff are very friendly and can provide helpful recommendations as to the good places for dinner nearby.

Plussat: Perfect calm place with suitable location

Miinukset: Breakfast could be more interesting

Plussat: We really liked our stay at Trezzini Art Hostel! First of all, we loved the location. Our room looked out on a quiet courtyard, and the Vasilevski island is a really nice place, with relaxed atmosphere to rest after our exciting days in Sint-Petersburg. The staff is great! We enjoyed talking with Gleb and Karina, and they were very helpful in finding train tickets and showing us nice places to visit etcetera. Recommended! Ps. The art exhibition was also really fun!

Plussat: Very lovely place

Miinukset: No thing

Miinukset: It was a little bit confusing to find an entrance to the hotel.

Plussat: The ambience is very good.Each & every place is nicely decorated.A very quite place.

Miinukset: No water bottle was given.On asking one of the staff said that the water in bathroom is potable where as it was not mentioned anywhere.The breakfast is very miserly offered.

Plussat: Wonderfully friendly and helpful staff, very fluent in English. Charming ambience. Excellent location for tourist explorations. Highly recommended!

Miinukset: Egg dishes for breakfast could be a little more varied! This is a suggestion, not a complaint.

Miinukset: Breakfast was just good. It can be improved in terms of variety and quality

Plussat: The breakfast is not value for money. They should allow a-la-carte breakfast too.

Miinukset: Everything was pretty good.

Plussat: Clean rooms& Friendly staff especially the lady staff (Forgot her name) in concierge...

Miinukset: Away from Downtown...

Plussat: Facilities

Miinukset: Location is a bit far from center

Plussat: Hyvä sijainti, metro on lähellä (sportivnaja). Huone oli siisti ja siivottiin joka päivä. Henkilökunta ystävällistä. Mukava sänky. On pieni jääkaappi. Meillä oli tosi hyvät näkymät (6 kerros, ikkunat kadulle ja joelle). Liikentteen melu ei häiritse.

Miinukset: Ei ollut mahdollista avata ikkunan. Huoneessa on pelkästään ilmastointi. Ei pääsyä suomalaisille nettisivuille.

Plussat: Good range of breakfast. Good location 20 minute walk into town. Nice bar

Miinukset: everything was good

Plussat: En aamiaisesta , munakkaassa kermaa, laktoosi intorekantti ei voi syödä. Vasta pitkän keskustelun kuluttua ilmoittivat valmistavansa myös munakkaan tilauksesta

Plussat: Location and your staff

Miinukset: Nothing

Plussat: Ystävällinen ja englannintaitoinen palvelu. Siistit huoneet ja monipuolinen aamiainen.

Plussat: It was very nice, the breakfast was extraordinary, the view was perfect, I recommend this hotel.

Miinukset: It was a little bit far from the famous places like palace square.

Plussat: Good value for money. Good location and the staff was excellent.

Miinukset: Little bit far from public convenient transportation.

Plussat: VERY CONVENIENT HOTEL, GOOD LOCATION, GREAT PRICE, IT IS PERFECT.

Miinukset: should have more RUSSIAN food in the bar. only blinis (it was cold so not so good) food could be improved, wine was delicious.

Plussat: Excellent breakfast and location. Connections easy. Friendly staff.

Miinukset: Nothing

Plussat: Breakfast was phenomenal, room service was excellent.

Plussat: Great hotel in a good location. Great facilities

Miinukset: We had a taxi with a fixed fee arrangere by the hotel. However, when arriving at the airport, we were charged a fee approx 30% higher. No explanation.

Miinukset: Henkilökunnan palvelu alttius, töykeää!

Plussat: The spa is obviously a gem of this hotel! Must visit! Great breakfast, comfortable beds, good shower facility.

Miinukset: The reception staff at check in. I arrived after 23:00 and the 2 ladies at the reception seemed to be very very tired. They haven`t smiled and were both breathing out 'pfffff' when checking me in. Well, while the one was checking me in, she wouldn`t look into my eyes and was barely talking to me. The other one was doing 'pfffff' after she received a phone call from a guest, then she could not longer stand and was leaning on the reception desk. I understand they are doing the check in over and over again, it became automatic and they were tired, however this did not create a good image and I didn`t feel welcomed to the hotel. When I asked if reception is open 24/7, the answer was a 'yes' with a strong pitiful note in intonation. Please look after your staff and, possibly, some small training could change the situation.

Plussat: generally the hotel is 5 stars, and everything is good; room is clean, reception is friendly, breakfast is good, spa is excelent

Miinukset: Hotel charges 4 euro for ice and glass delivery to your room - this is not what you expect when you book 5-star hotel

Plussat: Large rooms, v clean, friendly, efficient staff. Breakfast big, but bland. Spa v good with large swimming pool.

Miinukset: The location is about 20 minute walk from Nevsky Prospect and Hermitage. A v crowded restaurant at breakfast so not at all relaxing.

Plussat: The facilities at the hotel were very nice. The pool and spa were great. The location was nice as well.

Miinukset: I found the staff to be a bit rude and less than helpful.

Plussat: Nothing it's over priced and by no means a 5 star hotel .

Miinukset: Hotel location food and way over priced

Plussat: Good location, nice spacios rooms, good facilities

Miinukset: The staff was absolutely terrible for a five star hotel. When I checked in at night, they were very unwelcoming, as if just doing their job. I could accept this in a two star hotel, but for a five star hotel it's unacceptable. Same thing when I ordered room service, they were not polite at all, and even forgot to bring cutlery.

Plussat: Breakfast is gorgeous but expensive if not included in the room price. The spa is great but the fitness club is maybe the best I have ever seen! The dining in pitch darkness is an experience of a lifetime.

Miinukset: I'd like to have a room rate that includes breakfast.

Plussat: Saimme huoneemme jo 12 aikaan ja henkilökunta puhui hyvin englantia. Hotelli oli todella miellyttävä ja Spa todella hyvä.

Miinukset: Aamupalalla voisi olla enemmän venäläisiä erikoisuuksia.

Plussat: Bathroom, location

Miinukset: The mattress

Plussat: The reception ladies are very hospitable and helpful. They helped me book a taxi to airport, which was a great experience despite the language barrier. I would definitely recommend the hotel :)

Plussat: The personal was really nice and always accommodating.

Miinukset: That you have to give your key back when you leave, and there's not much choice for breakfast. Also the wall are thin and I could hear everything that was happening in the lobby.

Plussat: Great location and value for money. Clean.

Miinukset: English speaking staff, instructions in english,luggage storage after checkout

Plussat: The staff were so friendly! I have an injured hand and they helped me greatly with the suitcase and the coat. The property has excellent location for me! It is very convenient to have kitchen.

Miinukset: I would allow using kitchen after 11 p.m.

Plussat: Location

Miinukset: The breakfast is a joke

Plussat: The staff is very kind and helpful. Staff is the best element of this accomodation. The location on Vasiliewska Island is perfect, very close to metro station. The room and bathroom were clean. The entrance is secure because of cameras. Shops, restaurants close to the hotel. Wi-fi worked very well.

Miinukset: The entrance to the hotel is not well marked, its from the backyard. The view from my window (with bars) was terrible. The bed was not very comfortable (its rather subjective). The breakfast is very bad. Its simply coffee (from express) plus 7-days croissant. For price 40 EUR place is OK. For more than 50 EUR its slightly too expensive.

Plussat: Clean and well-located - exactly what we needed. Polite staff. Homemade food. Great value for money. Small quiet hotel.

Miinukset: The double bed was two singles put together and not so comfy.

Plussat: Big room and separate wc and shower

Miinukset: Personal cuoldnt speak english, we used google translatore

Plussat: Beds very comfortable, Radio in room, quiet, playground in front of hotel, supermarket 200m, 400 Rubel by yandex to City Center, 700 Rubel to airport, big shower

Miinukset: Breakfast was disgusting! Only 4 different meals to chose - none of them to recommend! Coffee almost not drinkable, Better buy something in supermaeket nearby. Almost not possible to hang towel somewhere.

Plussat: Staff working on room service were excellent Room good and remarkably quiet

Plussat: The location is good and easy to be

Miinukset: The bed is uncomfortable

Plussat: The hotel was class!! The staff were exceptionally friendly and helpful, room was wonderful and the location was perfect for our trip.

Plussat: Nothing

Miinukset: The mattress was awfull. Extra bed (sofa) for a child of 9 years old was too short. Receptionist was really rude to us. There was a hair in my breakfast. I am absolutely disappointed. I visited this hotel 2 years ago and it was clean and comfortable but not any longer. I don't recommend this hotel. No comfort for this money. I paid nearly 9000rubles for 2 nights of nightmare.

Plussat: Staff & location

Miinukset: Nothing

Miinukset: Towels are old and torn. To be replaced

Plussat: Good location, hot breakfast included. Clean and modern inside. Helpful staff