Pietari hotellit lähellä Planetarium

Plussat: everything was just perfect, staff was excellent, recommend to everyone

Plussat: The room was beautiful and so quiet. The beds unbelievably comfortable. The spa was great. The concierge staff were fantastic and could not have been more helpful. The lobby was beautiful and calm and peaceful.

Miinukset: Breakfast was incredibly expensive. I think it should have been included in the price - £600 a night they could have afforded to include breakfast.

Plussat: The room service had excellent variety. The staff were extra friendly and helpful

Miinukset: The ACs were a bit hot last two days

Plussat: Friendly, helpful staff. Excellent choice of food in first class restaurants.

Miinukset: Actually, everything was perfect.

Miinukset: Air con could be improved, barely sufficient.

Plussat: Location only

Miinukset: Staff and cleaning very bad

Miinukset: Entrance is dark. Housekeeping was erratic (like they kept forgetting to refill the coffee)

Plussat: This hotel is stunning! From the prime location to the friendly concierge, it truly has it all. My room was absolutely lovely. I loved every minute of my stay!

Plussat: Everything

Miinukset: Nothing

Plussat: It's the 4 Seasons))

Miinukset: This is an odd criticism I know, but Russia can be cold and sometimes it's nice to stay in and watch a movie. I had never heard of the movies available for rent (they all looked pretty bad) so I looked them up. The reviews of most were like 'basically unwatchable' and not one of them was a movie that anyone would actually want to watch. They were all made in English, which I also thought was unusual.

Plussat: The hotel is wonderfully situated across from the Admiralty and St Isaac's and an easy stroll to the Hermitage. It's interiors are gracious and elegant. The staff and levels of service are excellent, and a credit to the establishment. Special mention of Nataly at the Concierge desk who ensured an exceptional customer experience. The breakfast is fantastic.

Miinukset: Only the attitude of one young lady in the breakfast room, but fortunately her colleagues were excellent and ensured the customer experience wasn't marred.

Plussat: Personal friendliness, furniture, Location

Miinukset: The lobby not very warm, inviting.

Plussat: Loistava sijainti, klassinen "elokuvamainen" sisustus, paljon yksityiskohtia ja mukavia alueita pitää tapaamisia. Mielyttävä ja palvelualtis henkilökunta.

Miinukset: Aamiainen on ollut hyvä, mutta palvelu ei vastannut koko hotellin tasoa.

Plussat: Location was great and room was big. Breakfast was great!

Miinukset: House keeping was not good the 1st night as they didn’t even empty the dustbin nor replace bottled water. There was no room slippers as well.

Plussat: So close to city center and very good service

Plussat: good location, wonderfull breakfast and good and freindly service. great with a pianoplayer for breakfast, that most be first time i have experienced that.

Plussat: Very good location

Miinukset: Air condition broken At night time we have to move in midnight To another room

Plussat: I liked the incredible location. Staff was amazing. Spa was to my taste. Room was spacious. A trip to remember with kind thoughts for the rest of my life. And thanks for the cake. Cannot wait visiting you again.

Miinukset: Shower was small.

Plussat: Good location vs city center points of interest.

Miinukset: Prices are outrageous. Does not even include a welcome drink or a free transfer to the airport. Except 3 apples and small chocolates, all what was in the room was subject to charges. We can expect more from an hotel with this ambition and price level. Personnel is very junior. The breakfast is not well organized. A second room is open because the first one is crowded but this looks like an unorganized plan B. Here again, not at the expected level. It was my 3rd time there but I found the standards are getting really lower and I don’t think I will come back here again.

Miinukset: Hotelli on remontin tarpeessa

Plussat: Almost everything. Specially the staff.. They are energetic and always available to inquire if you are comfortable and if you'd like anything more or missing on anything. Overall great place. Just bang opposite the winter palace. Maybe just a 2 min walk to winter palace and a 3 minute walk to the nevsky avenue.

Miinukset: The shower area is small in the overall bathroom.. Maybe the bath tub could be done away with and the shower area made more grander.

Plussat: The hotel is located just a few minutes from Hermitage and within a walking distance from many other tourist attractions! The room was cozy, clean and the bed was comfy！ And if you were after a stylish restaurant with a nice view, you should book their restaurant on the top floor.

Miinukset: I can't particularly find any fault with them, but a dustbin at the bathroom would be useful.

Plussat: Location and caring

Miinukset: Bedsheet little bit dusty But over all it was good stay

Plussat: Location is the best. Also luxury. The room was very nice. The bedding was highest quality. Everything was excellent.

Miinukset: It is too expensive when you want to book anything through the concierge. Some of the personnel were not that warm and welcoming.

Plussat: The breakfast is not value for money. They should allow a-la-carte breakfast too.

Miinukset: Everything was pretty good.

Plussat: Comfortable bed and nice room Excellent breakfast

Plussat: Facilities

Miinukset: Location is a bit far from center

Plussat: Hyvä sijainti, metro on lähellä (sportivnaja). Huone oli siisti ja siivottiin joka päivä. Henkilökunta ystävällistä. Mukava sänky. On pieni jääkaappi. Meillä oli tosi hyvät näkymät (6 kerros, ikkunat kadulle ja joelle). Liikentteen melu ei häiritse.

Miinukset: Ei ollut mahdollista avata ikkunan. Huoneessa on pelkästään ilmastointi. Ei pääsyä suomalaisille nettisivuille.

Plussat: We like everything about this place. Great location, very good customer service, clean room and very comfortable bed. Breakfast with a lot of choices and very tasty. Huge respect and many thanks for staff. Definitely will be back.

Miinukset: No complaints.

Plussat: Good range of breakfast. Good location 20 minute walk into town. Nice bar

Miinukset: everything was good

Plussat: Breakfast was good, in house souvenirs shop and in house mini mart. Food is reasonably good in price and taste

Miinukset: No swimming pool or sauna for a 4-star hotel

Plussat: En aamiaisesta , munakkaassa kermaa, laktoosi intorekantti ei voi syödä. Vasta pitkän keskustelun kuluttua ilmoittivat valmistavansa myös munakkaan tilauksesta

Plussat: Location and your staff

Miinukset: Nothing

Plussat: Very helpful staff specially travel desk. Rooms are comfortable and clean. TV - There is no choice for international travelers, Most of the channels are in Russian only.

Miinukset: Breakfast area is small and generally full. Hard to find a table if you have a group of more than 5 people. Very few choices for vegetarian people like us. No vegetarian dish is served. We have to survive on fruits, juices and Breads only.

Plussat: Ystävällinen ja englannintaitoinen palvelu. Siistit huoneet ja monipuolinen aamiainen.

Plussat: VERY CONVENIENT HOTEL, GOOD LOCATION, GREAT PRICE, IT IS PERFECT.

Miinukset: should have more RUSSIAN food in the bar. only blinis (it was cold so not so good) food could be improved, wine was delicious.

Plussat: Great locatiin in the city center.

Miinukset: Very poor services: no running water in the first day for few hours, towels only changed once, toiletries only refreshed once, the phone in the room was not working and even thou I have notified this to the reception and asked to be fixed, nobody took any action, the room had only been cleaned once, the staff not helpful at all. Staff did not take any action in regards to my requests. I asked to talk to the manager of the hotel - nobody even informed the manager that I wish to talk to him. I booked my transportation to the airport with the hotel two days in advance and yet the staff did not have a clue about my booking when I had to leave the hotel. When they finally found my booking in their records, they just told me ”your car is outside on the right, go there” without providing at least an identification number for the car. I checked outside, I didn’t find any car, came back to the reception - carrying all my luggage with me - they questioned my ability to locate the car; after I insisted, they gave me the identification number of the car. I went back outside, found that car but the driver told me he is not booked for the airport. Went back to the reception - carrying all my luggage ..again - and they questioned again my ability to identify the car, asking me several times if I am sure that was not my car. After I have started to make it a big deal of it, I asked the receptionist to go outside himself and identify the car and show it to me. Very very bad quality of services, I will never recommend this hotel to anyone.

Plussat: Fab location Ideally clean Bedding was amazing: fresh and crispy , interior in the hotel very pleasant, very clean, very soothing and pleasant to be around.. AC work perfect .. carpet all over is clean and fresh , amenities are good , pleasantly fragranced In the room .. over all quiet place pleasant to relax Breakfast was good and very tasty , however the same choice everyday... Staff at breakfast area was super patient with extremely rude customers.. breakfast area is amazingly decorated, so white and pure thus great atmosphere ..

Miinukset: It took 24 hrs to come and check what was wrong in the bathroom .. it was leaking big time .. no one followed up after my second request to fix it .. the hotel staff showed up acting interested in fixing the problem two hrs before us leaving : checking out from the hotel. There is no privacy curtain in the bath.. makes taking shower very messy .. Staff needs to be trained more in being proactive and supportive rather then robotic and staying unenthusiastic and uninitiative

Plussat: Aamiainen ei vastannut hotellin muuta tasoa

Plussat: Good location. Elegante and stylish.

Miinukset: Noisy street. Rock musicians performing un the street until late. People loud i the Street during the night. Staff at recepción very beautiful but rather cold women. Not very kind. Room make-up late.

Plussat: All

Miinukset: Nothing. The hotel is perfect

Plussat: Huone kadunpuolella 6.kerroksessa oli hiljainen ja viihtyisä. Aamupala loistava ja hotellin sijainti paras mahdollinen. Hotelli on keskeisellä paikalla nähtävyyksiin ja Nevskin metroasemaan nähden.

Plussat: Breakfast Staff Location

Miinukset: Rugs

Plussat: Great location Good breakfast

Miinukset: - Standart rooms are very small - small elevator - poor wifi

Plussat: Location is awesome! All key attractions within walking distances. Good breakfast and clean hotel.

Miinukset: Hotel charges tourist for visa reference letter. This is not a standard practice and they should provide the letter free of charge to its guests. Breakfast spread is limited and no in-house restaurant. However given its location close to many good restaurants guests do not have much problem.

Plussat: Hotellin sijainti suorastaan loistava, henkilökunta tarjosi vinkkejä lähitienoolta illaksi, mahtava aamiainen.

Miinukset: Yhden hengen huoneet ovat oikeasti pieniä. Jos mahdollista, kannattaa ottaa kahden hengen huone yhden hengen käyttöön.

Plussat: Beautiful and nice, clean hotel in the middle of the city. Great starting point to explore the old city of St. Petersburg. The star was very helpful. The rooms where very nice and the bed was great. Given the buzy location of the hotel it is quite quiet in the room. The badroom was clean and good equiped. It's a great hotel with a great service.

Miinukset: Given the white nights it would be great if you could make it dark in the room and by the limited space in the bathroom, the toilet was rather small.

Plussat: Siistit ja laadukkaat puitteet, kaunis huone, erinomainen sänky. Rauhallinen. Erinomainen sijainti ja herkullinen monipuolinen aamiainen. Kaikki toimi.