Pinzolo hotellia

Plussat: Pra de la Casa is run by a family, who are all incredibly warm and welcoming. They cook traditional, delicious dinners and prepare breakfast with many options, including home-made cake. The location on approx 1170m is an ideal starting point for exploring the Brenta mountain range. We stayed for three nights and can highly recommend the place!

Plussat: The location in the middle of nature. A family run hotel and they are ever so friendly and helpful Food was good Price is fair

Plussat: Best and friendliest hospitality we ever met. New, modern chalet with very comfortable beds. Beautiful surroundings, especially delicious foods. Also birthday cake were made for us, served with birthday song of all guests.

Miinukset: Only the phone network connection was not perfect, wifi was available only in public areas.

Plussat: The facility is new and clean. Staff and food was just awesome!

Miinukset: Location is little far from the downtown

Plussat: - very friendly host - child friendly, many toys and separate play ground. Much place outside. Very advisable for people with kids. - nice location

Miinukset: - everything was perfect.

Plussat: Fantastic place on all levels. Extremely friendly staff, wonderful building, great breakfast and value for money. Loved it.

Plussat: Extremely friendly staff.

Miinukset: Needed to drive to local restaurants.

Miinukset: Driving to ski area or limited bus service.

Plussat: Everything was perfect. Thank you and see you again.

Plussat: Hospitality and Spa excelent

Plussat: The attitude of the staff, wonderful spa.

Miinukset: No restaurant at the hotel.

Plussat: It's a little 4-star hotel with 5-star hospitality. The hosts Francesca and Mirko made us really feel at home. The location is quiet and relaxed unlike the nearby Madonna Di Campiglio. At same time it is really close to both Madonna and Pinzolo's ski lifts.

Miinukset: The only minor priblem was the address given by booking.com. It's not Madonna Di Campiglio but nearby Sant Antonio di Mavignola which completely confused our car's GPS.

Plussat: - room is perfect - wellness is very well (sauna, hammam, jacuzzi, green tee etc) - room is comfortable - internet is very fast - battery is in the room to dry clothes after ski - ski room and lift access to it - very nice window and balkon view - good brakfast

Miinukset: - for good dinner need to drive (if you have a car - not a problem) - I was stacked in the elevator but wat successfully safed;)

Plussat: All you need))))

Plussat: Very large room, nice view towards the Brenta mountains from the balcony, excellent restaurant for lunch and dinner

Plussat: We stayed for three nights at this small hotel. Our room was spacious for the price, and included a balcony. The location in the Dolomites is perfect for either summer or winter activities. The best thing to us was the hotel restaurant. Since many local restaurant are closed this quiet time of year, it was wonderful to come back to a wonderful dinner at the hotel. Food was great, service wonderful and special little touches such as "sweets" at the end of the meal.

Plussat: Just overall a perfect place to stay. We stayed during the start of summer season and not much was open in town. The hotel offered a beautiful place to just unwind and the food in the restaurant was fabulous.

Plussat: The bathroom

Miinukset: The location is a bit far

Plussat: The bedroom and bathroom were nice and spacious, and there were good views from the front of the hotel.

Miinukset: Despite advertising itself as being in Madonna di Campiglio, it is actually a mile and a half away up a big hill! Despite the language barrier, the staff could have been more helpful and friendly. When we checked in we were not told we needed to book a table in the restaurant for an evening meal, and the nearest restaurant is half a mile back down the hill! When we checked out, we paid and the lady just walked off without taking our key card back, or thanking us or saying goodbye! There was no kettle or tea/coffee making facilities in the room, and no air conditioning either. There were a lot of flies in the hotel, yet it was only the meat and cheese that were covered at breakfast; the cereal, bread, pastries, fruit, etc. were all left exposed to the flies.

Plussat: The room was very likly and spacious, we appreciated a lot the view out of the window and the bathroom

Miinukset: The restaurant's prices are very expensive

Plussat: Hotel was nice, small boutique type of the hotel. New. Opened just 2017. With good restaurant, with ambitions to prepare high quality food. Location is greaf, just 5 min walk to the main lift in Pinzolo.

Plussat: Staff attention and friendliness.

Miinukset: Poor air conditioning in the bedrooms. Food sometimes not suitable for vegetarian.

Plussat: Perfect recipe for comfort, quiescence and indulgence is created. Wonderful hospitality. Very friendly staff.

Plussat: Great restaurant and staff.

Miinukset: It's not really 150 meters from the gondola lift.

Plussat: Very good location, very good breakfast and excellent dinner. Massages were adorable.

Miinukset: Plastic cups for tea in the room.

Plussat: Is nice location, calm place on the nights, alots of nature wood, good saunas and reacreaton place, healthy breakfast.

Plussat: Great rooms and spa facilities. Very nice personnel in the reception.

Miinukset: The staff in the breakfast restaurant was rude and arrogant. The content of the breakfast is presumably aiming at beeing healthy, there is more to wish.

Plussat: Excellent wellness and pool area. Very clean!

Miinukset: Drinks not allowed at the pool.

Plussat: Location was great. Wifi was difficult and slow. Room was nice, but beds for the price were not equal to the price of the hotel. Bed quality was average. Linens and options were average.

Miinukset: Customer Service at the spa was poor. I came down with my robe, a beer and no slippers. The manager of the spa told me to leave as I was not allowed into the spa with a beer and no slippers.

Plussat: The hotel is family owned and managed and they do attend to all needs. Breakfast was lovely. Restaurant really good for dinners. Nice spa and pool. lovely charming little town

Miinukset: The location is suitable for advanced skiers who can take the lift to Doss del Sabion (700 m away from hotel), and ski down a red slope to take the pinzolo-madonna express. It is not suitable for beginners or non-skiers. Those have to take the bus or drive up to Madonna to enjoy the slopes

Plussat: Very friendly and Helpfull stuff. You fell yourself like at home. Good restaurant for dinner.

Plussat: Location and views

Miinukset: Beds not comfortable

Plussat: the staff have been the same for many years now, it is without doubt one of the best hotels that I have stayed in for customer service and helpfulness

Plussat: Central location Very helpful and kind staff Wellness center for guest Delicious food at the restaurant

Miinukset: In the half board beverages are not included (this could be normal for hotels in Italy, but I think it is better to specify)

Plussat: Beautiful building, nice classic style. Very friendly and helpfull staff, serving great diner and delicious breakfast buffet. We had a large room, comfortable beds and a nice and hot shower.

Plussat: The staff is very nice and the cleanliness is good. The location is perfect.

Miinukset: There was no soap and shampoo. A little bit hard to understand them because they don’t english.

Plussat: Breakfast was the highlight of the stay. Abundant, tasty and varied. La nonna cooks a torta everyday. There is also a fresh detox squash that is fragrant and refreshing. The hosts are the nicest and and most hospitable I have seen in a very long time.

Miinukset: Nothing

Plussat: Vey comfortable with a good combination of services, big balcony

Miinukset: The room could be bigger for 4 people

Plussat: Breakfast was excellent. They had even the extractor for fresh juice. Sauna was clean and hot tea was offered. The family was very friendly and welcoming. There was parking and ski deposit. The perfect value hotel for the mountains.

Miinukset: The bathroom was a bit small.

Plussat: Very friendly and helpful reception staff. Large rooms and extremely clean. Beds were very comfortable. Good breakfast.

Miinukset: Furniture and décor of room was very basic.

Plussat: dinner, sauna,

Miinukset: breakfast should be more diversified,

Plussat: EVERITHING was perect!!! The place, the owners - polite and kind,the food ,the room, spa and everything! The real rate of the hotel is 10!

Plussat: Excellent food in the evening and overall service.

Plussat: Everything!

Miinukset: Nothing

Plussat: The appetizer and the breakfast

Plussat: Unfortunately nothing.

Miinukset: We have travelled with booking.com for over 10 years, and stayed in Italy many times. Whenever we have booked a property with a rating of 9+ we have never been disappointed. Not his time. The worst part was that we noticed unmarked cameras in the spa area pointed at the jacuzzi. When we asked the staff about them, they kept changing their story - that they were off, or on but only for security. One of the staff started shouting at us and cursing us in Italian, while the rest did nothing to stop him. For the rest, the rooms had extremely thin walls, we could literally hear the people in the neighbouring room just talking in a normal voice. We we left without heating with temperatures of 10-15 degrees outside at night - the staff told us they would put on the heating, and then, without explanation, brought us a domestic blow heater - the staff himself told us to keep it away from the curtains because it could cause a fire. Then he proceeded to explain to us how to use the hair dryer in the bathroom to heat the room. It was very surreal, and by far the worst of our many stays all over Italy.

Plussat: Hyvä sijainti, liikenteen ääniä ei kuulunut. Omistajat olivat mukavan ja aidon oloisia. Huone oli iso ja siisti.

Miinukset: Iltamenyy koostui lähinnä kalasta jota inhoan, vaihtoehtoja olisin odottanut.

Plussat: Place, owners/staff, room, additional service (thanks for flowers organization), dinners, sauna etc

Plussat: Good location with the private parking, perfect cleanliness and daily change of towels, hospitable, friendly and helpful hosts, very kind dog, tasty breakfast.

Miinukset: Sometimes it was cold in the room and there is no places for drying of ski clothes

Plussat: Excellent value for money!; very good breakfast; comfortable room; welcoming and well located. The room was comfortable, spacious & clean. The hotel is family run, friendly and feels homey. I liked it and will be happy to come back.

Miinukset: The bathroom was very narrow in my room; not a problem for me but could be for someone who is... large.

Plussat: That was a very cozy place to stay! Good breakfast, excellent location, marvellous steam room & sauna (free of charge), warm, comfortable environment - many thanks to the owners and personnel!

Miinukset: One might want a heat dryer for skiboots in the ski storage room, but we simply took our boots to our room, no problem.

Plussat: Central location Helpfull staff, when you asked for specific help

Miinukset: - old carpets in the room (a little problem when you are allergic to dust) - the breakfast was basic, but very much “do it yourself” for instance fry our own egg, boil your own tee. The coffee was cold. The last Day we found out we could order Cappuchino for free. - bathrooms contained mold The hotel would benefit a lott from a renovation

Plussat: Hotel was very clean and in a hood location.

Miinukset: Rooms were extremely small and the staff was not particularly friendly.

Plussat: Surprisingly dissapointing hotel. Everything is ourdated and not fully clean, breakfast is horrible. Cannot recommend.

Plussat: in general it is a good hotel, it's good value for money. Breakfast is excellent, dinner was good. it's walking distance from town centre. clean.

Miinukset: it is getting a bit old and the sound travels form room to room, having light sleep can be a problem

Plussat: Excellent, efficient dining room staff. Beautiful common rooms.

Miinukset: The front desk is not always covered by staff. You need to go to the bar for your questions. Very very thin walls, no privacy between rooms. In the dining room, the coffee machine is definitely slowing down the process of getting your breakfast. Most people need help to operate the different options. The toaster is extremely slow, you need to process the bread twice. Need a more efficient one. The jam and marmalade dispensers don't work, the jams are too thick.