Plano Motellit

Miinukset: Late check in

Miinukset: Everything was broken in the room

Miinukset: Staff was rude and hotel had horrible smell. Never stay there again

Plussat: Around the area there are other hotels for same price but way better.

Miinukset: Employees are people with no knowledge of what they are even doing. Except the cleaning people. Front desk guy made us wait 3 hours to go into the room. After spending about 500 dollars we did stay less than an hour after checkout and the guy came so rude to get us out if not he was going to call the cops. Like if we were criminals and not customers.

Plussat: The motel was pet friendly, and had a microwave and refrigerator in the room.

Miinukset: It seems as though some people may have been living at the motel. They were extremely loud.

Plussat: It was convenient for my family and I to stay at for the meantime since we don’t have a place to stay atm! It was what I could efford until my next pay day.

Miinukset: I had left to run errands in the early morning and check out was at 11, and unfortunately someone had knocked and was able to open the door even when my spouse had locked it with the latch. Mind you my son and husband were still asleep

Miinukset: Heater making very loud noise when turning on

Plussat: - I survived the night

Miinukset: - room extremely dirty (especially the bed sheets) - strong smell in room

Plussat: No

Miinukset: Not enough microwave in the room. Some room didn't have blankets. You need more than coffee for your guests

Plussat: All was clean and area was good too. Definitely would go back

Miinukset: Overall clean and friendly

Plussat: The overall was horrible

Miinukset: The swimming pool was iinrable

Plussat: There was hair in the bed and towels I could not sleep there it felt very filthy.

Miinukset: The cleanliness of the bed and the towels was the worst I could not sleep there.

Plussat: I didn’t like anything about the property, they should not offer breakfast, it was really nasty and old.

Miinukset: I did not like anything

Plussat: They had snacks for sale in the lobby

Miinukset: Roaches in the tub for the room to be 80.00 it should have been 40.00

Plussat: N/a

Miinukset: The night front desk receptionist is rude

Plussat: Management has empathy for their guests needs and wants

Plussat: breakfast may be a1 out of 10

Miinukset: breakfast

Miinukset: Welcoming staff at the reception but we were so disappointed after our first night. I was seriously bitten by bed bugs. Even the next room that we were transferred to had bed bugs. I complained to the staffs and asked if I could talk to the manager.

Miinukset: The place smells like old, cockroaches in the room, towels were dirty......

Plussat: Quiet enough

Miinukset: Light in bathroom wasn't bright//as if fluorescent light was about to go out

Plussat: Location

Miinukset: Pet fees not included nor was there any price guideline

Plussat: My first impression is this is a hotel for out of town construction workers. Out side appearance looks worn out. Blanket had sticky honey substance.

Miinukset: Appearance

Plussat: Location as it was easy to locate and easy access to restaurants. Also it was nice to find a place that accepts pets - that makes it easy on travelers. So thanks for that amenity.

Miinukset: The air conditioning was not great and since this is Texas in August that is important. The continental breakfast needs some attention and the area was not as clean as it should have been.

Plussat: The location was fine. I had breakfast elsewhere.

Miinukset: The motel Didn't honor the price that booking.com quoted. I showed the front dask my print out with my reservation and price. They ignored it and charged me $12 more than the booking.com price on the print out. I sent booking.com documentation with a receipt of the incident. After a few email correspondences with booking.com, they finally sent me a no reply email with the hotel's address and location picture implying that I should take it up with them. I was not expecting such an outcome...