Playa de las Américas hotellit lähellä Veronicas Strip

Plussat: En syönyt croisantteja. Nukuimme hyvin, sängyt kohtalaisen hyvät sekä siistit. Aamupalat sekä ruokailut monipuoliset sisällöt. Sopivasti myös vihanneksia. Jokainen löytää varmasti omat herkkunsa.

Miinukset: Hotellia on kunnostettu viimeisen vuoden aikana jolloin siitä on saatu laadukas siisti kokonaisuus. Viikon aikana tutustuu muihin hotellivieraisiin. Olen keskustellut monen kanssa, moni asuu tässä hotellissa sillä ajatuksella että tänne tullaan uudestaan ja uudestaan. Tämä kaikki on positiivista. Suurella osalla vieraista kuitenkin on mielessä todella huonosti toimivat hissit jotka korjataan monta kertaa päivässä kun juuttuvat eri paikkoihin tai ovet eivät aukea. Kun sinne jää kiinni 20:ksi minuutiksi tulee paniikin omainen tunne sekä paha mieli. Tämä seikka on vietävä hotellin johdon tietoon. Vain tämän takia voi jäädä asiakkaita tulematta seuraavalla kerralla.

Plussat: The scenery, the calm vibes also the colour schemes

Miinukset: The bed sheetsc

Plussat: Superb hotel, staff extremely helpful, great location 5 minutes from everything

Plussat: the hotel was clean, the garden by the hotel lobby was lovely, food was amazing, variety of options everyday, staff were very accomodating, it's good that they don't tolerate guests to reserve sun loungers if they weren't there to stay, had a great relaxing time

Miinukset: maybe to include the safety deposit box and the fridge with the fee for the room, im sure everyone wants their valuables safe and secured and would like to put some stuff in the fridge without paying extra.

Plussat: Newish,well maintained, close to shops and restaurants . Buffet had wide selection of variety

Miinukset: That I had to pay for usage of the fridge in the room, that I had to pay for usage of the safe in the room. that I had to pay to use the rooftop pool, that I had to use the pool towels. Also if you book on any other website other than the hotel one, you are not entitled to the free airport transfer if staying for 7 or more nights.

Plussat: The staff here were very friendly and although we initially had a problem with our room, we got upgraded without any issue. Great service!

Miinukset: The animation at the hotel could use a change.

Plussat: Clean, great location! Perfect for couples young and old.

Miinukset: Nothing

Plussat: Room and bathroom were spacious and very clean. We had great pool view from the balcony!

Miinukset: The sofa bed was not as comfy as i expected

Plussat: Food excellent, general hotel was very good, staff very helpful.

Miinukset: Only disappointment was room facing walkway / street

Plussat: Clean, attentive staff, lots of facilities

Miinukset: Nothing

Plussat: aamiaine ja iltaruoka monipuolista ja hyvää.

Miinukset: Maisema huoneen ikkunasta ,patiolta valkoinen betonimuuri ei miellyttävä. Huone 117. Uima-altaalla varataan kaikki aurinkotuolit jo enen aamiaista, henkilökunta ei puutu asiaan. Aamupalalla rouvat tulee ison kassinkanssa johon laitetaan surutta päivän eväät, taaskaan henkilökunta ei asiaan puutu. Selvää varastamista, harmittaa seurata sivusta. Puuttuisin asiaan jos osaisin paremmin kieliä.

Plussat: Location, the staff on reception and the food was excellent. The staff in the restaurant was so kind and friendly.

Miinukset: The fridge in the room was very small and you need to pay extra money to be able to use it. The cleaners skip the soaps and for 4stars hotel wasn't the best service.

Plussat: Staff, location and facilities all top notch however the bed are so uncomfortable it takes away from the trip.

Miinukset: The beds!!!!!! Ouch!!!!!

Plussat: Everything was perfect, I'd like to come back once again! Thank you

Miinukset: It was not anything what I didn't like

Plussat: Staff were very friendly. Nice view from the room and the location was not bad.

Miinukset: Bed sheets weren't changed offten enough. Drinks were very expense. The chips in the morning weren't fresh.

Plussat: Amazing Staff, superb pool and meals Wonderful location!

Plussat: Loistava sijainti, ihan mahtava tunnelma sekä uima-allasalue oli todella viihtyisä! Huone vastaa todellisuutta sekä ruokailu oli todella paljon odotettua perinteistä hotelliruokailua parempi.

Plussat: Great location, great selection of food, hotel amnesties is outstanding but the beds are rock hard ☹️

Miinukset: The beds could do with an update.

Plussat: Not very large rooms but very comfortable, the bed is nice, bathroom is nice but it does have a glass door and there are large gaps so not so private. A room with a balcony with a view to the pool and ocean is well worth the extra charge. Location is great, close to restaurants, oceans and a 10-25 mins away walking from good beaches depending on what beach you choose. There is a beach in front of the hotel with cheap (6 euro) sunbeds to rent but the beach is not that great and of you want to access the water there is a vulcanic rock formation between the beach and ocean, this beach is mainly prefered by surfers.

Miinukset: Breakfast might seem diverse the first couple of days but you geat bored of the same food each day and honestly it's mediocre quality wise. We had a 10 days stay and can you belive the cleaning ladies did not vacuum not to mention wash the room floor once? If you have drinks from the minibar they will not replenish it. Reception staff is allright at check in but don't expect anything but almost OK attitude during your stay. Las vistas beach is a 15-20 min away walking from the hotel, nice very large beach with gold sand, sunbeds with umbrellas, bars, close restaurants etc. There's one issue with this beach and the overall attitude of the local authorities and the hotel staff in general it seems, it's full of thieves. Of course everyone should keep their belongings safe nobody else is responsable for them, first week we have seen everyone is relaxed and leaving their stuff when they go into the water so the 6th day we decided it seems safe enough if we just leave the stuff at our sunbeds and go 5 mins into the water, guess what, the beach bag with phones, 50 euros, 2 iqos and a pair of glasses was gone, called for the guy which is responsable for the beach, the one you pay for the sunbeds and suddenly he only knew ,,un poquito english" even though we chatted for 6 days in english prior to the incident and he was also in a hurry so that was weird. Asked someone at a bar to call the police, they refused and sent us to the lifeguard station a 10 min walk, those guys also refused to call the police and sent us to a police station and guess what it was closed for tourists at 5 pm as they don't have a single officer speaking english. You will NOT find a single surveillance camera on or near the beach, there is not a SINGLE warning sign about thieves in the whole area, on the beaches or in town and the police is closed for tourists at 5 pm.

Plussat: Good location, excellent food, very nice swimming pool area, nice rooms, perfect view!

Plussat: Tenniskenttä lähellä Hyvä henkilökunta kentillä Sijainti loistava

Miinukset: Huoneissa olematon valaistus Kylmä allasvesi Tarjottu punaviini kuraa Tenniskenttien kunto pinnoitteen osalta kulahtanut Allinclusive ei vastannut hintaa

Plussat: Good location, good restaurant, relaxed environment

Miinukset: Gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like food).

Plussat: The food was excellent in restaurant also the hotel was so well run at all times and all the staff were very efficient it was a special holiday with my family And everyone had a great time they all loved the hotel and the location was great.

Miinukset: It would have been a bonus if there was a glass of wine included in the price With dinner.

Plussat: everything!! Fantastic staff!

Miinukset: Everything was perfect!

Plussat: Location

Miinukset: Food- absolutely awful

Plussat: The entertainment was good at the hotel.

Miinukset: Food was very plain, cold , tasted bland. Needs a revamp very old pool, not enough sun loungers for the size of the hotel& guests staying. Have to wake up around 6:30am/ 7:00am to get a good sun lounger that will be in the sun. Lifts take about 20 minutes to arrive to your floor, especially if you’re on the 6th floor it’s so many steps to walk down! Sheets didn’t get changed much in bedrooms. Very loud in bedrooms at around 2/3 am banging screaming shouting which happened every night.

Plussat: Excellent hotel, amazing staff very friendly and helpful.

Miinukset: Not enough tables are chairs in the evening to watch the entertainment. People putting tools on sun bed at 9am and not coming back until 3pm

Plussat: Friendliness

Miinukset: Our room overlooked the bar and was very noisy until very late at night, however we were given a different room which was much quieter. Trying to get sun beds in the morning was very frustrating. Some towels were on beds before 7.00am.

Plussat: Location and view

Miinukset: Little food

Plussat: The animation team Simone, Marco, Davide & Johannah made the holiday. They were amazing with the kids and adults. The best part of the hotel. The pool area was great, spent all day here. Location was perfect.

Miinukset: The food was really bad. Mostly the same every night, badly prepared and cold, expect way better quality for the price. The room was small for a family of 4 and very limited storage. No kettle in the room, needed to be rented from an outside company for €16per week with a €10 euro deposit. Pretty bad for an all inclusive hotel. Unless you upgrade you get very basic here. Wouldn't recommend for the price.

Plussat: Beautiful clean friendly hotel and the roof top jacuzzi was fantastic o

Miinukset: Nothing

Plussat: Viihdetiimi viihdytti pitkin päivää iloisella asenteella päivästä toiseen. Iltaisinkin oma ohjelma lapsille, joka sopi ihan pienimmillekin. Tyttökin halusi vielä erikseen käydä viimeisenä iltana sanomassa heipat Marcolle, vaikka ei edes englantia osaa :)

Plussat: When we arrived they had overbooked the rooms and therefore we were upgraded to a suite, the suite was lovely and spacious. On the whole the stay was lovely. From previous stays in Tenerife this was one of the better hotels

Miinukset: Our shower didn’t drain properly and so flooded the bathroom floor every time. The sink tap was poorly fitted and you could pretty much pull it out. Neither of these issues negatively effected the stay.

Plussat: The hotel was great

Miinukset: The bar food

Plussat: Huone oli tilava ja siisti ja siinä oli parveke. Kylpyhuone oli myös toimiva ja siisti. Sijainti oli hyvä ja huoneeseen ei kuulunut mitään ääniä.

Miinukset: Henkilökunta vaikutti väsyneeltä turisteihin, varsinkin vastaanotossa. Jos jotain kysyi vastattiin yleensä hieman ylimielisesti ja epäkohteliaasti.

Plussat: Entertainers were brilliant

Miinukset: Nothing all was good

Plussat: Excellent hotel with excellent bar and cleaning staff they couldn't of been anymore helpful.......

Plussat: cosy clean well located

Miinukset: the hotel room dated poor internet access no heated swimming pool

Plussat: Good location

Miinukset: The double bed. Paying for pool towels without being told there was a charge.

Plussat: I really liked the open views -of the sea towards La Gomera and mount Teide while relaxing at the pool.

Miinukset: everything was as I expected.

Miinukset: Would have preferred one double bed . The owner should try this system of two beds together if he is married ha ha

Plussat: Very Central

Miinukset: Very uncomfortable beds and staff were not very hospitable a couple of them quite ignorant

Plussat: Nice and clean! Good terase!

Miinukset: Laoundnesa on the streets at night

Plussat: We loved its location, so central and close to everything.

Miinukset: Extra costs for the fridge and for the safe, on top of everything that we have already paid.

Plussat: The room was nice and the pool area and the evening shows, but the food was really horrible, there is no kids park and pretty much no animations for the kids, only like some mini disco in the evening. The staff some are really nice, but this Spanish receptionist she is super annoying and really not nice. I had a nanny come to my room they didn’t want to le her in, they made a whole deal out of it. Even though I never had problem with this. And they didn’t help out with nothing, like can you offer me nanny agencies or anything, no we have nothing. Whatever. And the price was really high for the quality of the hotel, it’s clean and a good place but again the facilities okay and the food have to say again really grossssss, kids got sick from it and all. If I were to come back would take no food.

Miinukset: As above

Plussat: The staff was so friendly and ready to help. We were given initially a room near the restaurant (by the way we are a family of three) but there were only 2 beds. A nice maitress came quick and apologized and called the reception. We were upgraded to a room equally beautiful from where you could see the ocean! The food was excellent, big variety, thematic meals (mexican was my favourite). Really good shows every evening, and if you prefer staying in your room it’s ok, because there’s no noise in the room, even is the show is still going. Very clean, modern, renovated rooms. The Wi-Fi was excellent, probably because our room was near reception :). We felt great. It was our second time here and we enjoyed a lot, since the hotel is more developed that it was about 7 years ago when we travelled here for the first time. (And it was perfect back then too ;) ). Will definetely come back if we get the chance and would recommend!

Miinukset: I don’t know how anyone would say solething bad about the property. Nothing to complain at all!

Plussat: Good location. Quiet and close to good restaurants.

Miinukset: Pool area was a bit boring. No bar only a vending machine.

Plussat: Swimming pool.

Miinukset: It stated there would be a patio in the room but there was nothing and no balcony

Plussat: Hotellin sijainti oli hyvä sekä aamiainen oli runsas

Miinukset: Aluksi meidät yritettiin majoittaa ensimmäisen kerroksen Inva-huoneeseen, jota emme kelpuuttaneet! Valitimme vastaanotossa huoneesta ja meille järjestyi huone neljännestä kerroksesta. Huone oli ihan Ok mutta siivous kangerteli todella pahasti, kahtena oleskelupäivänä ei huonetta siivottu lainkaan!Wifi ilmainen vain aulassa ja huoneen kassakaappi maksullinen!

Plussat: The room was lovely but the internet wasn’t great. I had to go down stairs and use the lobby internet.

Miinukset: The pool are was small.

Miinukset: Pillows uncomfortable

Plussat: Iso mukava huone jääkaapilla. Siisti. Hyvällä paikkalla lähellä kaikkea. Hyvä normi aamiainen. Ei lapsia. Hissi. Suosittelen lämpimästi.

Miinukset: Parveke puuttui.

Plussat: Lovely clean room, friendly staff.. Superb location with amazing views from rooftop pool...Within walking distance to everything!

Miinukset: Breakfast very basic and unappetising... Shame brought the otherwise wonderful stay down

Plussat: Good location and value for money

Miinukset: There was no balcony which was disappointing and I was very disappointed with the view

Plussat: Great location, clean spacious rooms and quiet pool area.

Miinukset: We booked adults only but children/babies were booked in the hotel Breakfast was repetitive and restrictive limited fruit, one choice of cereal and bread that was stale. Male member of staff on reception treated us with suspicion after needing help with a genuine problem.

Plussat: Room was always clean, near by the beach and restaurants, free parking cross the road with available spots ( what is very important for Tenerife), pretty quiet.

Miinukset: Pillows was as comfortable as mattress, !food is terrible!, some of the workers wasn’t nice

Plussat: It had a rooftop pool and sun lounging area and the breakfast was lovely as you had a great selection of food and beverages

Miinukset: There wasn’t any complimentary tea or coffee in the room

Plussat: Good aircon.

Miinukset: No bar or pool bar. No Hotel info booklet in room.