Playa de las Américas hotellit lähellä Piramide de Arona

Plussat: This hotel screams out luxury!

Miinukset: I don't like having to take the card from the room to dinner as I did forget it twice and then had to go all the way back to the 7th floor to collect it

Miinukset: The food

Plussat: Excellent hotel and staff. We upgraded to Privelege which was worth it. Only downside was the room cleaners as they didn’t clean the balcony or take away waste, empty cans etc

Plussat: Amiainen oli oihan ok. Henkilökunta iloista ja positiivista ja auttavaisia.

Miinukset: Illallinen oli kaikilta osin mauton, en suosittele

Plussat: The staff and service are 1st class.

Miinukset: The house wine offered was poor.

Plussat: Sijainti oli hyvä, allasbaari hyvä ja hinnat kohtuullisia.

Miinukset: Huono WiFi, allasalue aivan liian ahdas, huoneista puuttui mm juomalasit.Pienet huoneet.

Plussat: Great breakfast! Dinner/lunch bufet very nice. Upgrade from BB to HB was worth it! Nice pool entertainment activities and the evening program. Happy stuff! All of them are talking to you and say ''Hello'' - nice vibe all around

Miinukset: Gym room - should be larger - crowded in the afternoon (too much very good food provided :))).

Plussat: Rita was excellent and helpful

Miinukset: Could only get two drinks at bar at a time when we had 5 in our party but some people were served more than two

Plussat: Breakfast was great lots of choice. Hotel location was excellent.

Miinukset: No ice machines on corridors. Room key card didn't work most days had to keep getting it updated. Spa facilities too expensive. Spa staff too pushy. Privilage facilities overrated. Stop trying to make class distinction. Late checkout availability was top secret until morning of check out and then it depended on where the cleaners were on the corridors whether it was available and how long for although you paid the same price for one hour as for three hours. Bed linen not changed during stay.

Plussat: Staff, deluxe lounge, food, everything. The spa was lovely too

Plussat: Lovely hotel, view. Would’ve liked a snack bar. Could have been told we had to book into the other restaurants.

Miinukset: We would’ve liked to have had a better beach just by our hotel, not the rocky one.

Plussat: Breakfast was OK

Miinukset: The main meals were rather monotonous. Same food was supplied every lunchtime and evening. There should have been an a la carte restaurant. We ate out on 4 different occasions because of the monotony of the food.

Plussat: Huge apartment in a perfect location

Plussat: Excellent apartments and location

Miinukset: Nothing

Plussat: Location , staff, cleaning

Plussat: Location was superb, vvery clean apartment s and facilities were great

Miinukset: Beds not comfortable very hard matress

Plussat: beautiful sea view apartment location excellent

Miinukset: had to pay an extra 160.00 for 1 bed apartment i thought it was a bit expensive, for that price you should receive a late check out as well i think but they want an extra 40.00 if you want a late check out

Plussat: Meillä oli kyllä ihan todella ihana huoneisto ja kaikki toimi niin kuin pitääkin.Hyvä loma oli!! <3 <3

Plussat: The place to stay in las Americas. Right on the beach, super friendly and kind staff, underground parking for only 10 Euros/week, every day cleaning. Ask for room 206, it has a huge balcony overlooking the beach and promenade.

Miinukset: Only fault was no microwave

Plussat: Location is perfect. Under the apartment us a parking place. Size of the apartment.

Miinukset: A bit smaller pool but compensated by the closenes of the sea. Smooking at the pool should not be allowed.

Plussat: Apartment was lovely &quite, spacious &air condition & fan was lovely and cool

Miinukset: Pool was public & small

Plussat: Location and view and the very large apartment. Close to shops , and main shopping areas also so close to pubs restaurants. Everything in walking distance.

Miinukset: Pool could of been bigger, but only meters from the beach.

Plussat: Sijainti on loistava ja tilat riittävät

Miinukset: Lisävuode on riittävän pitkä max 180 cm pituiselle henkilölle

Plussat: Staff, location and facilities all top notch however the bed are so uncomfortable it takes away from the trip.

Miinukset: The beds!!!!!! Ouch!!!!!

Plussat: Everything was perfect, I'd like to come back once again! Thank you

Miinukset: It was not anything what I didn't like

Plussat: Staff were very friendly. Nice view from the room and the location was not bad.

Miinukset: Bed sheets weren't changed offten enough. Drinks were very expense. The chips in the morning weren't fresh.

Plussat: Amazing Staff, superb pool and meals Wonderful location!

Plussat: Loistava sijainti, ihan mahtava tunnelma sekä uima-allasalue oli todella viihtyisä! Huone vastaa todellisuutta sekä ruokailu oli todella paljon odotettua perinteistä hotelliruokailua parempi.

Plussat: Great location, great selection of food, hotel amnesties is outstanding but the beds are rock hard ☹️

Miinukset: The beds could do with an update.

Plussat: Not very large rooms but very comfortable, the bed is nice, bathroom is nice but it does have a glass door and there are large gaps so not so private. A room with a balcony with a view to the pool and ocean is well worth the extra charge. Location is great, close to restaurants, oceans and a 10-25 mins away walking from good beaches depending on what beach you choose. There is a beach in front of the hotel with cheap (6 euro) sunbeds to rent but the beach is not that great and of you want to access the water there is a vulcanic rock formation between the beach and ocean, this beach is mainly prefered by surfers.

Miinukset: Breakfast might seem diverse the first couple of days but you geat bored of the same food each day and honestly it's mediocre quality wise. We had a 10 days stay and can you belive the cleaning ladies did not vacuum not to mention wash the room floor once? If you have drinks from the minibar they will not replenish it. Reception staff is allright at check in but don't expect anything but almost OK attitude during your stay. Las vistas beach is a 15-20 min away walking from the hotel, nice very large beach with gold sand, sunbeds with umbrellas, bars, close restaurants etc. There's one issue with this beach and the overall attitude of the local authorities and the hotel staff in general it seems, it's full of thieves. Of course everyone should keep their belongings safe nobody else is responsable for them, first week we have seen everyone is relaxed and leaving their stuff when they go into the water so the 6th day we decided it seems safe enough if we just leave the stuff at our sunbeds and go 5 mins into the water, guess what, the beach bag with phones, 50 euros, 2 iqos and a pair of glasses was gone, called for the guy which is responsable for the beach, the one you pay for the sunbeds and suddenly he only knew ,,un poquito english" even though we chatted for 6 days in english prior to the incident and he was also in a hurry so that was weird. Asked someone at a bar to call the police, they refused and sent us to the lifeguard station a 10 min walk, those guys also refused to call the police and sent us to a police station and guess what it was closed for tourists at 5 pm as they don't have a single officer speaking english. You will NOT find a single surveillance camera on or near the beach, there is not a SINGLE warning sign about thieves in the whole area, on the beaches or in town and the police is closed for tourists at 5 pm.

Plussat: Good location, excellent food, very nice swimming pool area, nice rooms, perfect view!

Plussat: Tenniskenttä lähellä Hyvä henkilökunta kentillä Sijainti loistava

Miinukset: Huoneissa olematon valaistus Kylmä allasvesi Tarjottu punaviini kuraa Tenniskenttien kunto pinnoitteen osalta kulahtanut Allinclusive ei vastannut hintaa

Plussat: Good location, good restaurant, relaxed environment

Miinukset: Gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like food).

Plussat: The food was excellent in restaurant also the hotel was so well run at all times and all the staff were very efficient it was a special holiday with my family And everyone had a great time they all loved the hotel and the location was great.

Miinukset: It would have been a bonus if there was a glass of wine included in the price With dinner.

Plussat: everything!! Fantastic staff!

Miinukset: Everything was perfect!

Plussat: Location

Miinukset: Food- absolutely awful

Plussat: The entertainment was good at the hotel.

Miinukset: Food was very plain, cold , tasted bland. Needs a revamp very old pool, not enough sun loungers for the size of the hotel& guests staying. Have to wake up around 6:30am/ 7:00am to get a good sun lounger that will be in the sun. Lifts take about 20 minutes to arrive to your floor, especially if you’re on the 6th floor it’s so many steps to walk down! Sheets didn’t get changed much in bedrooms. Very loud in bedrooms at around 2/3 am banging screaming shouting which happened every night.

Plussat: Excellent hotel, amazing staff very friendly and helpful.

Miinukset: Not enough tables are chairs in the evening to watch the entertainment. People putting tools on sun bed at 9am and not coming back until 3pm

Plussat: Friendliness

Miinukset: Our room overlooked the bar and was very noisy until very late at night, however we were given a different room which was much quieter. Trying to get sun beds in the morning was very frustrating. Some towels were on beds before 7.00am.

Plussat: Location and view

Miinukset: Little food

Plussat: The animation team Simone, Marco, Davide & Johannah made the holiday. They were amazing with the kids and adults. The best part of the hotel. The pool area was great, spent all day here. Location was perfect.

Miinukset: The food was really bad. Mostly the same every night, badly prepared and cold, expect way better quality for the price. The room was small for a family of 4 and very limited storage. No kettle in the room, needed to be rented from an outside company for €16per week with a €10 euro deposit. Pretty bad for an all inclusive hotel. Unless you upgrade you get very basic here. Wouldn't recommend for the price.

Plussat: Beautiful clean friendly hotel and the roof top jacuzzi was fantastic o

Miinukset: Nothing

Plussat: Viihdetiimi viihdytti pitkin päivää iloisella asenteella päivästä toiseen. Iltaisinkin oma ohjelma lapsille, joka sopi ihan pienimmillekin. Tyttökin halusi vielä erikseen käydä viimeisenä iltana sanomassa heipat Marcolle, vaikka ei edes englantia osaa :)

Plussat: When we arrived they had overbooked the rooms and therefore we were upgraded to a suite, the suite was lovely and spacious. On the whole the stay was lovely. From previous stays in Tenerife this was one of the better hotels

Miinukset: Our shower didn’t drain properly and so flooded the bathroom floor every time. The sink tap was poorly fitted and you could pretty much pull it out. Neither of these issues negatively effected the stay.

Plussat: The hotel was great

Miinukset: The bar food

Plussat: Huone oli tilava ja siisti ja siinä oli parveke. Kylpyhuone oli myös toimiva ja siisti. Sijainti oli hyvä ja huoneeseen ei kuulunut mitään ääniä.

Miinukset: Henkilökunta vaikutti väsyneeltä turisteihin, varsinkin vastaanotossa. Jos jotain kysyi vastattiin yleensä hieman ylimielisesti ja epäkohteliaasti.

Plussat: Entertainers were brilliant

Miinukset: Nothing all was good

Plussat: Room size

Miinukset: Not good cleaning

Plussat: The restaurant is excellent, the forge is great, the restaurant staff is very friendly and works great; everyone in the restaurant knows their place and performs their duties perfectly.

Miinukset: The location of the hotel is such that it is impossible to relax in it, day or night. The hotel has two buildings, between which there are pools, where it is always noisy in the daytime and at night the staff removes tables and chairs .. Also, the hotel is surrounded by traffic on three sides, and on the fourth there are private houses. The traffic is noisy and youth parties on the balconies of private apartments last until 4 a.m. And from the outside of the hotel there are 2 supermarkets, so the unloading of goods and the emission of garbage are accompanied by a loud noise. Room cleaning is done daily, but in very bad faith. There are no clothes hooks in the bathroom and very little space.

Plussat: Central to both Los Christianos and Las Americas. Apartment very clean and cleaners especially friendly.

Miinukset: Pool could be warmer

Plussat: Melko monipuolinen aamupala. Sijainti ei ollut ihan vilkkaimman ravintola-alueen kohdalla joten kohtuullisen rauhallista. Parkkipaikkoja reilusti hotellin edessä joten pienellä etsiskelyllä kyllä löyti paikan.

Miinukset: Aamupalalla olisi voinut olla enemmän tuoreita vihanneksia. Ensimmäisenä yönä ja aamuna hotellista kuului jokin todella äänekäs hälytys ja tähän heräsimme lähes kymmenen kertaa. Huoneessa ei ollut kaikille tyynyjä. Sängyistä puuttuivat petauspatjat joten ne olivat todella kovat nukkua. Huoneen pinnat jo melko kuluneita remontti olisi jo enemmän kuin tarpeen. Kylpyhuoneen ovi pehmentynyt jo reilusti ala reunastaan vesi roiskeiden vuoksi ja silikooni tiivistykset entiset. Aamupalalla juoma-automaatit todella hitaita ja mehut pahan makuisia ne olisi ehdottomasti päivitettävä uusiin. Ehkä isoimpana miinuksena se, että aamupala pöydässä juoksi TORAKKA. Mielestäni hotellin luokituksesta pitäisi ottaa yksi tähti pois.

Plussat: Very well run hotel no bad behavior toleratedfee

Miinukset: All very good home from home

Plussat: Kids club is excellent. The kids club staff are a whole new level of engaging. They were absolutely brilliant and these guys alone would brimg me back to the hotel.

Miinukset: A full blown fight broke out during middle of the day. Beyond control of staff, however, I told the manager that they should be removed as all the hotel guests children were present. Not only were they not removed from the pool side, They were actually given more alcohol. They were very intoxicated already. The managers response to me was to wave his hand at me to keep out of it. It was incredibly volatile and dangerous situation and the staff just allowed it to continue. We left immediately following the incident, however, we were told that a further verbal argument occurred later involving the very same young couple. The staff clearly valued the bar revenue more than the safety of the families and children.

Plussat: Very clean

Miinukset: No sun beds available everyone puts towels down and doesn’t use them

Plussat: Air Con - without this I may have died. Cleaning - room was cleaned daily and swiftly, no messing about, which is unusual. Location - has the anomalous distinction of being half way between everywhere yet not in the middle of nowhere, which makes getting the daily essentials (alcohol and Lays) and planning out logistical decisions (steak and pints or Italian and pints for dinner on a Wednesday afternoon) so much more convenient. Architecture - Designing a balcony that is forever shaded is a clever feat of engineering, and truly appreciated. La Foccacia - right at the corner of the pool, probably the second best restaurant we ate at in Tenerife.

Miinukset: Breakfast - Thanks be to Jesus we never went in on all inclusive. Music - the same Guardians of the Galaxy album being played on loop for what felt like days got really. Really. REALLY. ANNOYING. Fire Alarm - not the hotel's fault, but some people fail to understand that setting emergency/fire alarms off by using fire exit doors might wake up other guests. AT FIVE IN THE MORNING. The "Pints" - A 350ml paper cup with a third of it filled with foamy head isn't a pint. Midday "Entertainment" - Whoever decided that a dab-off is still a) relevant b) cool or c) enjoyable needs their head examined. I know the kids need to be occupied, but come on, use even a fraction of your imagination to come up with an activity that is less cringe-inducing than this.

Plussat: Good location.

Miinukset: Cleanliness was average.

Plussat: Staff were lovely and very friendly

Miinukset: The food wasnt as good as the last time we stayed.

Plussat: The location was pretty good easy walking distance to beach shops etc .... cleaners were friendly My room was right next door to my friend

Miinukset: *Just returned yesterday * The noise was unbearable it never stopped drunk people constantly shouting banging ....every night the sound of an alarm going off no idea what this was about ..... the evening entertainment was dire the volume decimal they used on microphones was ridiculously loud couldn’t take kids near it were holding there ears in pain ..... if your not out by 5/6am to secure a sunbed your on the floor it’s literally that bad ...... the smell of chip fat every lunch and dinner time was nauseating thank god we didn’t go all inclusive..... lifeguards and security awful attitudes , my friend lost her wristband they surrounded her sunbed whilst she just got her baby to sleep and demanded she followed them to reception told her to leave the hotel immediately ,she gave them her room number told her to check details continued to call her a liar and to leave and she wasn’t allowed to return to poolside to get her children ....obviously she was not happy and demanded to see someone then after 15 minutes of holding her at reception with security guarding her they found her details ..... would definitely not return to this hotel and we are glad to be home to get a good sleep ... Met a lovely lady with her toddler son meant to be leaving Saturday they booked flight home today she also stated the noise was unbearable....

Plussat: Sijainti todella hyvä. Huoneet siistejä ja ok varusteltuja, osassa huoneista parveke altaalle, osassa kadulle. Isot allasalue ja paljon aurinkotuolipaikkoja.

Miinukset: Huonot äänieristeet huoneissa, joten äänet kuuluivat selkeästi. Suurin osa hotellin asiakkaista brittejä allinclusive- paketilla, ja pitivät öisin meteliä ja muut vieraat hereillä. Mikäli et kaipaa majoitukseltasi paljoa ja siedät melua niin tämä hotelli on ok. Kuntosali oli pettymys, todella vanhat laitteet ja osa vain toiminnassa.