Playa de las Américas hotellit lähellä Piramide de Arona

Plussat: Ruoka oli hyvää. Illan show-ohjelmat ja livemusiikki ok.

Plussat: all was good

Miinukset: nothing

Plussat: En syönyt croisantteja. Nukuimme hyvin, sängyt kohtalaisen hyvät sekä siistit. Aamupalat sekä ruokailut monipuoliset sisällöt. Sopivasti myös vihanneksia. Jokainen löytää varmasti omat herkkunsa.

Miinukset: Hotellia on kunnostettu viimeisen vuoden aikana jolloin siitä on saatu laadukas siisti kokonaisuus. Viikon aikana tutustuu muihin hotellivieraisiin. Olen keskustellut monen kanssa, moni asuu tässä hotellissa sillä ajatuksella että tänne tullaan uudestaan ja uudestaan. Tämä kaikki on positiivista. Suurella osalla vieraista kuitenkin on mielessä todella huonosti toimivat hissit jotka korjataan monta kertaa päivässä kun juuttuvat eri paikkoihin tai ovet eivät aukea. Kun sinne jää kiinni 20:ksi minuutiksi tulee paniikin omainen tunne sekä paha mieli. Tämä seikka on vietävä hotellin johdon tietoon. Vain tämän takia voi jäädä asiakkaita tulematta seuraavalla kerralla.

Plussat: Staff very friendly Pool lifeguard Pedro excellent Receptionist Pia very helpful Waitress Rosa excellent

Miinukset: Able bodied people occupying disabled places in Dining room

Miinukset: I didn’t want couch in room but staff wouldn’t move it!

Plussat: Experience was excellent staff and hotel excellent too....dinner buffet was better some nights than other nights

Miinukset: No bathroom pack....showercaps, extra soaps, toothbrush etc.....

Plussat: The buffet was amazing. Friendly staff (with the exception of the lifeguard) and very clean hotel.

Miinukset: The Vulcano is a beautiful hotel, but it should be advertised for adults only, and not for families with children. All of the activities offered are aimed towards the older market, and I would say that at least 80% of guests are of retirement age. They advertise having 4 pools, but aside from a tiny paddling pool, which would be suitable for toddlers only, the remaining 3 pools which are hardly ever in use, are not particularly child friendly. Our 10 yr old was told by the lifeguard that he was not allowed to jump in the pool at any time, no inflatables are allowed, unless it's a specific swimming aid, and he wasn't allowed to use his snorkel. Basically, the pool is for swimming and nothing else. One suggestion would be that the Hotel has 1 of the 2 main pools for adults only, as for the entire week of our stay we only ever saw 1 person actually using the other pool. When we mentioned this to hotel staff, they sympathised, and suggested that we could use the facilities of their sister hotel down the road. We did check out the other hotel, which was very overcrowded, and of an inferior quality.

Plussat: The food is exceptional and the rooms are very modern and clean

Plussat: Great ,modern and spacious room Beautiful lobby area Kind staff Nice breakfast and dinner

Miinukset: A slight smell of moisture in my room Matresses could be betteR Car Park place in the hotel would be really appreciated, if it existed!

Plussat: A wonderful hotel with a peace atmosphere.

Plussat: Good location, lovely refurbished hotel.

Miinukset: Despite no reserving sunbed policy this happened earlier and earlier every day. Dress code in evening also appears to have slipped slightly.

Plussat: aamiaine ja iltaruoka monipuolista ja hyvää.

Miinukset: Maisema huoneen ikkunasta ,patiolta valkoinen betonimuuri ei miellyttävä. Huone 117. Uima-altaalla varataan kaikki aurinkotuolit jo enen aamiaista, henkilökunta ei puutu asiaan. Aamupalalla rouvat tulee ison kassinkanssa johon laitetaan surutta päivän eväät, taaskaan henkilökunta ei asiaan puutu. Selvää varastamista, harmittaa seurata sivusta. Puuttuisin asiaan jos osaisin paremmin kieliä.

Plussat: Fabulously clean, great accomodation, very helpful staff, lovely food.

Miinukset: No complimentary tea or coffee in the rooms.

Plussat: Ravintolan puolihoitotarjonta oli erinomaista. Ruoka oli hyvää ja riittävää. Henkilökunta ravintolassa ystävällistä.

Miinukset: Yleisten tilojen melutaso oli melko voimakas. Johtui varmaan pinnoitteiden betonirakenteista.

Plussat: Lovely bright clean hotel in a good area. Close to shops and beach

Miinukset: Staff were not at all friendly and at times quite rude. Bar staff in particular were extremely bad. Cleaning staff on the other hand were very pleasant and very thorough.

Plussat: Great location and room size. Comfortable bed.

Miinukset: Most of the staff were very friendly except for the manager in the restaurant. He was extremely rude. Another issue was that there is no tea, coffee and a kettle in the room and you cannot get tea or coffee with your dinner which is very upsetting. Another issue was that you had to pay for your pool towel per day per person and you also had to pay for your safe in your room per day. This is very unusual for a 4 star hotel.

Plussat: Remontoitu, siisti. Hyvä sijainti.

Miinukset: Äänekästä ravintolassa kuin pika/kouluruokala, ei mikään nautinto. Yleisesti markkinatunnelma, all in ravintola ja ruoka kehno.

Plussat: Layout of hotel is good , room nice and spacious and not far from the promenade Dining room and reception staff friendly

Miinukset: No tea and coffee making facilities in room, lack of toiletries in room Not a good process for ordering and paying for drinks, not possible to pay cash or order direct at bar sometimes long wait to get drinks, bar waiter staff not friendly

Plussat: The dishes were delicious and the food was warm and fresh. The staff was very friendly and helpful.

Plussat: Iso ja siisti hotelli, pari uima-allasta, paljon ohjelmaa, avulias henkilökunta, keskeinen sijainti.

Miinukset: Huone vaikutti pienemmältä kuin 40m2. Ravintolatila oli aika teollisen oloinen halli, vaikka buffet-ruoka sinällään oli lajityypissään ihan hyvää.

Plussat: We booked independently and when we arrived the porter was very helpful.The reception staff were very good.Next time we will book direct , as all the reception staff speak good English. I will definitely use this hotel again.

Miinukset: I can’t find anything I would change.We stayed for 4 nights and enjoyed everything. Prices for drinks were quite expensive. I think I might go All inclusive in future.

Plussat: Hyvä aamiainen, siisti huone, kylpyhuone remontoitu, suihku toimi hyvin

Miinukset: Ruokasalin valaistus ja sisustus illalla kolkko, ruokalamainen

Plussat: the room was good, the outsite area good, locstion great.

Miinukset: The food was fine but so noicy and loud in the cafeteria, we just ate in a hurry. We never wanted to eat dinner there even though we had all inclusive, because it was just no fun at all. Not cosy or relaxing at all!

Plussat: Pool area was excellent, great and very friendly staff and very good food

Miinukset: Room was a bit small for 4 people (same room as for 2 persons)

Miinukset: Hotellin parhaat päivät ovat kaukana takana. Huoneet kaipaavat päivitystä. Naapurihuoneista ja kadulta kuuluu kaikki äänet läpi. Aamupalalla heikkolaatuista ruokaa. Oikeasti ehkä kahden tähden hotelli, ei neljän.

Plussat: Henkilökunta erittäin ystävällistä ja kaikenikäiset vierailijat huomioonottavaa. Aamiaistarjoilu erinomainen.

Miinukset: Ei ole mitään moitittavaa

Plussat: Vastaanotto oli oikein ystävällinen ja avulias. Aamiainen runsas, otimme myös kokeeksi lisäpalveluna buffet-tyyppisen lounaan 15e/henkilö/päivä. Ruoka oli ok, tosin hotellin vierestä löytyy ruokapaikka joka varmaan olisi ollut parempi valinta. Allas-alue on kiva ja siisti. Huone oli iso, hiustenkuivain ja ilmastointi löytyy. Huoneessa jääkaappi ja parvekkeella kuivausteline. Hotellissa pidettiin paikat oikein siistinä, arvostan!

Miinukset: Sängyn patja oli todella napakka, kolmantena yönä oli jo omaa sänkyä ikävä. Tämä on tietysti makuasia. Hotelli sijaitsee vähän syrjässä, ihmisten ilmoille kävelee kuitenkin muutamassa minuutissa. Ja ostoskadulle vartissa.

Plussat: Mukavaa henkilökuntaa, ok aamupala, ok sijainti.

Miinukset: Erittäin meluisia brittejä vuorokauden ympäri, huono äänieristys huoneissa.

Plussat: The rooms were very spacious and tidy. Breakfast was varied and tasty. The staff were lovely, helpful and fun especially the staff who took care of the pool and evening entertainment. The location was fine, a little out of the main area of the dining but within a short walk, very close to Siam mall and the Siam park. The hotel as a whole was neat and tidy. The pool facilities were spacious and nice. Plenty of room for everyone. would recommend this hotel without hesitation.

Miinukset: I liked everything about the Hotel.

Plussat: Aamupalalla oli runsaasti vaihtoehtoja mutta ruoka oli viileää.

Miinukset: Aamuisin oli vaikeaa saada nukutuksi kun siivoojat puhuivat kovaan ääneen käytävässä. Huoneen sijainti tosin oli aivan siivouskomeron ja aulan vieressä.

Plussat: Clean rooms. Nice hot shower. Friendly staff.

Miinukset: Below expectation. Rooms are quite basic. Reception and pool area basic. Rooms clean. No particular complaints but would not return. I would spend more money for a higher standard hotel.

Plussat: Outdoor coffee bar

Miinukset: Beds were a bit too hard for our liking

Plussat: The staff are exceptional. Really make this place what it is. Excellent.

Miinukset: The beds weren’t very comfortable.

Plussat: Great hotel

Plussat: Food was lovely.staff were very friendly and helpful .

Plussat: Pääsimme kuitenkin tosi hyvään hotelliin. Lisäksi korvattiin maksamalla taksilla siirtyminen sekä antamalla all inclusive etu.

Miinukset: Kun saavuimme hotellille meillä ei ollutkaan siellä huonetta, koska jonkinlainen ylibuukkaus oli tapahtunut. Jouduimme vaihtamaan toiseen hotelliin.

Plussat: The check out is at 12, but we had late departure. It was very nice from hotel to provide baggage room, shower with towels for free.

Plussat: Good location, very clean and spacious apartment

Miinukset: The road can be a bit noisy

Plussat: Very easy to upgrade, only paid a cleaning charge. Forgot my shirt in the old room, only to find it washed and ironed in our new room!

Miinukset: No air-conditioning, but it wasn't too hot in late October.

Plussat: Allas todella siisti ja suojaisa.auringonpalvojalle täydellinen. Asiakaspalvelu erinomainen. Iloiset ihmiset ympärillä

Miinukset: Kadun melu kuului selvästi mutta rauhottui iltaa myöden

Miinukset: Too hard bed and hard pillows.

Plussat: Pyykin pesukone ja kuivari olivat boonusta!!

Miinukset: Aamiainen oli tavallinen, mutta kun kaikki lämpimät oli tehty jo ajoissa niin olivat kuivia ja pekoni todella kuivaa. Kahvi oli huono ja samoin automaatti mehut, sieltä kyllä sai juuri puristettua mehua mutta se maksoi erikseen. Siivous oli todella huonoa, hiekka seilasi lattialla koko loman ajan ja pölyä oli joka paikassa paksut kerrokset. Parvekkeen tuolit olivat ihan mustat pölystä. Keittiö astiat olivat aivan olemattomat jos siellä olisi ruokaa yrittänyt tehdä ja levyjä oli vain kaksi, eikä uunia. Lakanoita vaidettiin todella harvoin(olimme 4 viikkoa).

Plussat: Great Location.

Miinukset: The apartment was very clean but was badly needing a revamp. Equipment in kitchen was very poor as was the cutlery and crockery.

Plussat: Clean accommodation. Pleasant helpful staff . You could always get a subbed

Miinukset: Nothing . liked it all

Plussat: The rooms are pretty modern for the price that you pay with good comfortable beds. The location is quite good allowing you easy access to both the beach, local bars and restaurants. The supermarket being so close is also a real bonus.

Miinukset: In terms of the breakfast I feel that they could improve the hot food offerings. The bacon was fine but there was no proper sausages or anything like that which other bars were offering for reasonable prices. Also a minor annoyance was that the apartments ran out of pool towels twice during our stay. Seeing as not all beds were occupied they clearly need to buy some more.

Plussat: Hyvä sijainti, rauhallinen

Miinukset: Huono sänky, paha haju kylpyhuoneessa

Plussat: Location good.Staff friendly and helpful Apt very clean. Pool area very nice and area round pool bar lovely and bright

Miinukset: No air-conditioning,no electric kettle water not staying hot in saucepan plus the metal round cooker and worktop gets very hot when cooker is on and one could easily get burned as one would not expect it to be hot,myself included

Plussat: Location was great, really great super market nearby, less then 10 minutes to the beach

Miinukset: First impression was not the best

Plussat: It was very clean and the all inclusive was great pool area great and so where the staff definitely be back here again

Miinukset: Nothing

Plussat: Siisteys, sijainti

Miinukset: Iltamelu, kahvi,

Plussat: Rooms and bathroom spacious.

Miinukset: Restaurant disorganized. Tables left in disarray. Food items scattered, I.e bread in one part of the restaurant, butter the other end of the restaurant. Likewise cereals and milk etc.

Plussat: Very Central

Miinukset: Very uncomfortable beds and staff were not very hospitable a couple of them quite ignorant

Plussat: Nice and clean! Good terase!

Miinukset: Laoundnesa on the streets at night

Plussat: The reception was great, we can manage anything quickly. The restaurant is good. Delicious and various choices. The room is clean. There is a show every evening, which is enjoyable fro all ages.

Miinukset: It would be nice to include at least some simple drink into a half board. The spa was a bit disappointing, with little choices.

Plussat: Buffet breakfast very good. Be down early to miss the traffic. Pool side bar, staff, menu were all top notch. The bar menu prices were reasonable. Transactions made through room card which saved the hassle of carrying cash poolside.

Miinukset: Unaware of paying €2.50/day for safe. No minibar/fridge unless €25 was paid to access use.

Plussat: We loved its location, so central and close to everything.

Miinukset: Extra costs for the fridge and for the safe, on top of everything that we have already paid.

Plussat: The room was nice and the pool area and the evening shows, but the food was really horrible, there is no kids park and pretty much no animations for the kids, only like some mini disco in the evening. The staff some are really nice, but this Spanish receptionist she is super annoying and really not nice. I had a nanny come to my room they didn’t want to le her in, they made a whole deal out of it. Even though I never had problem with this. And they didn’t help out with nothing, like can you offer me nanny agencies or anything, no we have nothing. Whatever. And the price was really high for the quality of the hotel, it’s clean and a good place but again the facilities okay and the food have to say again really grossssss, kids got sick from it and all. If I were to come back would take no food.

Miinukset: As above

Plussat: Everything actually. It was clean, modern, perfect location, polite and helpful staff, fabulous food, one of the best places I’ve stayed!

Plussat: Renovated Rooms, Cleanliness, very efficient staff and location

Miinukset: Pay for towels and indoor pool area