Mahekal Beach Resort

great location, definitely the best beach around, took a walk on the beach to compare other beaches and hotels, Mahekal has definitely the best beach

beachbar was missing,

Friendliness of staff, unplugged atmosphere, clean beach and pools, decent food, proximity to town

Uncomfortable bed- mattress needed replacing

The verandah with hammocks and the separate bungalows were great, everything was just steps from the beach. Many palm trees around made you feel like you were in a somewhat remote area, yet you were only blocks from all the nightlife in Playa del Carmen. Security personnel were on the beach all the time to insure the resort chairs and grass huts (palapas) were available to the guests and to keep the resort private. I felt very safe all the time!

There is a lack of instructional material that would help travellers visiting the hotel know what to do: ie: trade beach towels in each day at front desk for new ones, a menu in the room to help decide if you want to have lunch or dinner each day, whether there is take out food from the restaurant or whether food can be ordered at the bar and during what times, etc

Nice place right on the beach with a very friendly staff. Many of the people had been coming there for years and we can understand why. If you like the full service, all-inclusive, amenities out the wazoo, pamper me till I pop type of service then this is NOT the place for you. If you do like a casual, comfortable, quiet, intimate surroundings that are on the beach, but a short walk to downtown shopping and partying, then this is a great place.

Nothing against the hotel, we knew what we were booking. We wished we had brought a laptop and movies for those nights when we decided to hang in the room so we would have had something to watch and chill out too.

The location (being right on the ocean and blocks away from 5th avenue), the price, having 2 meals included (which I would recommend switching your meals to breakfast and lunch so that you can go out to 5th avenue for dinner), the friendly staff, the disconnected tone of the property (no TV, no radio, no phone) which I wasn't aware of until we arrived but was very pleased with. Some feedback mentioned the beds being hard, but I never slept better, other feedback mentioned the food not being good, but I disagree, the breakfast included a full buffet of fresh fruit, breads and cereals but you can also order eggs, pancakes, french toast, etc. Lunch was great becuase there was enough of a variety to choose from(mexican, salads, sandwiches,etc)

Quite a few mosquitos in the room, but I guess it's expected haivng the windows open all the time in a somewhat humid climate.

I liked the grounds, very tropical and well-kept. The food was very good, and the staff went out of their way to take care of me.