Plettenberg Bay hotellia

Plussat: The staff made our honeymoon exceptionally special. They pulled out all the stops and, despite the challenges occasioned by the COVID-19 pandemic, they made our honeymoon a memorable one.

Miinukset: Nothing could have been better. Our stay was perfect.

Plussat: Fantastic location, beautiful beach, great diner at their seafood restaurant and fantastic breakfast. Very comfortable rooms, small bathroom, but definitely OK, heated floor. Good airco. Fantastic beds, great mattresses. Complementary minibar with drinks and goodies.

Miinukset: Parking in the street.

Plussat: Decor of the hotel and bedrooms, generous size bedroom and bathroom. Pool overlooking the sea. Perfect.

Miinukset: Nothing.

Plussat: Location location. Food also excellent

Miinukset: Nothing

Plussat: The view and the room service

Miinukset: Staff didn't know the difference between vegan and vegetarian. I asked for vegan food and received vegetarian food. In a 5 star hotel I expect the staff to be upskilled. Staff didn't know which craft beer is offered on tap either. Veg curry was the worst curry I had a in a long time. Basically veg in tomato sauce. I do not blame the staff. Its management responsibilities to train their staff. Management offered me to take over the dinner bill which I think was fair but then on check out day it was included and I had to argue for 20 min to have it removed. Overall not what I expected from a 5 star hotel.

Plussat: We had a very comfortable stay. We shall return in the future.

Miinukset: Nothing.

Plussat: Amazing location, a very special place with to stay

Miinukset: Nothings

Plussat: Everything. Staff very friendly and helpful. Decor fantastic and situation wonderful by sea.

Miinukset: The menu needs changing more, we stayed 5 nights, always same evening menu.

Plussat: Our room was excellent and very comfortable although it was on the other side of the road to the main hotel. This was a slight disadvantage as it was raining when we arrived - and when we left. We only managed to stay one night on this trip.

Miinukset: No not really

Plussat: Beautiful room, well designed, very light and airy but still homely. Sitting in the sun having breakfast watching the whales!

Miinukset: The only problem was the size of the pool, and if you wanted to sit by the pool and someone was already there it was difficult you had to sit directly behind them.

Plussat: This Hotel is just superb

Miinukset: The food was very elegant but over salted and not well cooked. Sadly the Chef is just not of the standard of the Hotel and the meals, esp the 'tasting menu' was disappointing

Plussat: The accommodation is luxurious and the food at the restuarant was superb. However, it was the excellent service provided by the staff (who have clearly been well trained) that made the experience so pleasurable.

Plussat: staff was great and the food wonderfull!

Miinukset: The bath in suite 16 is so small a corner bath will do the world of difference.

Plussat: This was our first stay and everything was superb, even better than our great expectations. To top the wonderful accommodation and magnificent setting we were there for a great Wine tasting Dinner at which the meal was amongst the best we had had anywhere in the world.

Miinukset: Not a thing.

Plussat: Absolute friendly staff. Clean beautiful. On the beach. Delicious food. We will definitely come back... next week?

Miinukset: Leaving

Miinukset: The bed was like a canoe.

Plussat: An excellent location opposite a beautiful beach. The staff were very friendly and helpful. A delicious breakfast with lots of choice. Our sea view suite was lovely.

Miinukset: The property is a little tired and could do with some refurbishment. Our daughter’s room at the back had rather poor sound proofing.

Plussat: The staff was welcoming and caring. Good restaurant. Great beach. WE had a great time.

Plussat: Always love coming here, the room was comfortable and cosy. Clean as a whistle and smelled great. Never have to worry about dirty bathrooms or linen at the Robberg Beach Lodge. The breakfast was amazing as always, the staff friendly and helpful and left us alone when we wanted privacy. The pool was great and overall, an enjoyable and relaxing experience, as always. It was great to have so many foreigners around us and still feeling like we have privacy and peace. We always enjoy and rave about our experience at the Robberg Beach Lodge and look forward to going back again.

Miinukset: We booked a luxury suite but instead got the Cottage Pie suite. Although it was a really nice room, it wasn't quite what we thought we paid for. Also, due to loadshedding, we realised there is only a generator for Robberg House and Beachy Villa but not Cottage Pie. Also not quite enough sunloungers if the hotel is fully booked.

Plussat: The restaurant and areas for eating and drinking were exceptional. The food and choices were also very good and couldn't be faulted. Our game warden was extremely knowledgeable and also took us to the 'elephant shed' to feed the elephants! The huts we stayed in were small and compact but very clean with good views onto the small lake where the hippos frequented.

Miinukset: The safari park suggests/advertises that the big 5 animals are available for viewing but the truth is that there are no leopards! The game drives are good but it is obvious that unlike other safaris in South Africa, the drivers know exactly where the animals are at any one time. In reality it is very similar to the West Midlands Safari Park, UK with the animals virtually in designated areas/fields but on a bigger scale. The drive to the Giraffes which are away from the main area is challenging to say the least with the 'roads/tracks' very bumpy and sloping. We appreciate this is off road and we expected a rough ride, but we were literally being thrown around from side to side for approximately 30 minutes each way and the majority of the people in the jeep were of a 'mature' age!

Plussat: Nice staff and great location

Plussat: We loved everything about Milkwood Manor. Beautiful accommodation in a fabulous setting. Just a few steps onto the beach. Idyllic. Staff were very welcoming and friendly and helpful. Delicious breakfast. Highly recommended

Plussat: Beach very close

Miinukset: Nothing to complain

Plussat: Right on the beach, the breakfast is very very nice, staff are professional and helpful. Your car gets washed for you in the morning and there is 24 hour security at the premises and parking.

Plussat: Lovely place at the beach! Proper room, Nice breakfast!

Plussat: Wonderful position, comfortable room and good breakfast.

Miinukset: Whilst the staff were helpful the place seemed soleless.

Plussat: Awesome location right on the beach. Super friendly staff. Walk across the beach takes you to two restaurants. Room really comfortable and the shower was exceptional - useful when you have sand to wash off. Nice surprise to find our car was washed every day. Complimentary but obviously worth a good tip.

Plussat: The position was the best...right on the beach It was ok for an overnight stay

Miinukset: The picture of the balcony was a bit misleading....it did not say that there is a roof in front of you and to see the sea you needed to stand up.

Plussat: Wonderful place to get your soul pampered. The athmosphere is just amazing. Every detail fits perfectly. The stuff is very friendly and make every wish come true to feel you most comfortable.

Plussat: Everything

Miinukset: Everything

Plussat: Breakfast was really excellent, especially the home made toasted muesli :-) The whole environment is very evocative, it really is like a beautiful room in the trees. We loved the complimentary mini bar and log fire in our room.

Miinukset: Nothing.

Plussat: Everything

Plussat: The friendly staff and the weather.

Miinukset: Nothing

Plussat: Never imagined a luxury treehouse until I stepped into Tsala! While it is more of a cliff house, the feel is definitely of a tree house! Views were outstanding! everything from the facilities, the rooms, dining was out of this world!

Miinukset: Booked the 2 bedroom treehouse! The pool was a bit small and not heated.. would have been amazing if we could have had a heated pool! Monkeys and baboons jumping on the roof every morning at 6am made it difficult to sleep!

Plussat: Perfect location and very friendly staff.

Miinukset: Nothing

Plussat: Perfect ambience. Excellent food, great staff, interior design fabulous. Perfect setting loved Natures Valley beach . Very Zen. Please go.

Plussat: Beautiful lodge and lily pound

Plussat: Dinner v good. Staff friendly and helpful. Rooms comfortable. Fantastic setting

Miinukset: Nothing!!

Plussat: Upgrade to luxury garden suite. Beautiful apartment, nice to relax if the weather is not that good. Outside area even better (pool, pond etc). We had a nice dinner. Staff is nice and helpful. They cleaned our car! Thank you Margret!

Plussat: Everything! The room, the service, the food, the environment were superb.

Miinukset: Nothing.

Plussat: Our garden room was lovely overlooking the lily ponds. The hotel is very interesting and quite Moroccan looking. The gardens are quite beautiful. There is lots of places to explore but you do need a car. We had two evening meals in the hotel which were excellent. Breakfast was also superb.The staff were very attentive and Carol was extremely helpful on information on where to go and directions. Natures valley beach was magical a must visit We would definitely visit again.

Plussat: Absolutely fabulous place. My kids loved it, my husband loved it, I loved it.

Plussat: The staff, especially the resort manager Yolandi Van Graan, were most welcoming and helpful. They even posted us a shirt that we forgot in our room to another town. That kind of extra effort is very special. The location was perfect for exploring the surroundings, fast access to everything. Our family 2-bed room apartment was very big and beautifully furnished. The garden, kids play areas and pools were all in great condition and enjoyable.

Plussat: Formosa bay resort is ideal for families with children. We were with 2 young kids and they loved the bunnies, the playground and pool. The location is between Knysna, Robberg nature reserve park and Stormsrivier, so plenty to do in the area. As the resort is close to the road it didn’t really bothered us. There are villas and apartments. Please make sure to choose the right accommodation. We had the apartment, which was also fine but we did miss the garden. The balcony wasn’t suitable for our 1 year old. The resort provides laundry area for guests which came in just in time. We didn’t make use of the restaurant as Plettenbergbaai had plenty to offer.

Miinukset: A few minus things for the accommodation is that only 2 out of 4 burners of the stove didn’t worked. They changed the internet system and suddenly we couldn’t make use of YouTube or Netflix and that didn’t make our daughter of 4 very happy.

Plussat: As far as the interior is concerned, you got exactly what you saw on the photos. The room is spacious , clean, quality bedding. Bathroom is spacious, clean, upmarket. Would definitely return. We did not use the restaurant as it is closed on a Monday.

Miinukset: Mosquitoes

Plussat: Swimming pool

Miinukset: Nothing

Plussat: Great location with stunning views. Very private with very attentative staff.

Plussat: Absolutely the best service we had on our whole 3 week trip. The food in the hotel was superb. The location cant be better stunning views. An absolute recomendation for anyone staying in the Plettenberg location. The most friendly staff we encountered during our vacation. Realy special is the chef giving you a personal feeling by discussing the diner menu with you during breakfast and serving a diner of superb quality. This hotel is a must for everyone.

Plussat: Recomendable and we will definitely return to enjoy more luxury, good food and spoiling. Absolutely stunning setting.

Plussat: Superb location, cool and quiet. Very professional staff and good parking facilities. Chic breakfast lounge, excellent service.

Plussat: Very clean, bright and simple. The best tempura prawns I've ever had (light crisp batter, tender juicy prawns). Very friendly and helpful staff.

Miinukset: Very steep hill (15 minute walk at least) to the beach. The bread at breakfast was tough when toasted!!

Plussat: Friendly staff,shops were walking distance,view of the beach during breakfast

Miinukset: Breakfast menu did not have a large variety,like Iam used to.

Plussat: Prime location on main street. Staff was helpful with directions

Plussat: Great location, very clean with very helpful and friendly staff. Good sized rooms and very pleasant bar/restaurant.

Miinukset: No pool but that was balanced off by close access to great beaches

Plussat: Breakfast was delicious

Miinukset: Toilet backed onto another toilet and extractor fan or something was very noisy in the night from next door or above room

Plussat: Lovely but not enough

Plussat: Location is good.

Miinukset: Air conditioning and a shower not a bath Total waste of water.

Plussat: Rooms were outstanding

Miinukset: Not easy to get cases to rooms, but our fault for taking too much luggage.

Plussat: We have used this establishment previously, so were well aware of it's amazing charm before our arrival. We celebrated a special wedding anniversary there, and had no regrets. We enjoyed every minute of our stay and the staff were exceptional.

Miinukset: Parking in the street was limited at certain times of the day, but generally not a problem. The exterior staircase up to the rooms could possibly have some protection from rain. Also the stairs are somewhat steep for elderly people. Again, we personally had no problem, but would think that some elderly people might struggle, and may appreciate being informed up front.

Plussat: It was in a beautiful location overlooking the bay. Bedrooms and our views were spectacular.

Miinukset: Nothing

Plussat: This unique hotel gives the feel of original colonial Africa, with a modern twist, it is truly an unique experience!

Miinukset: Would not change a thing!

Plussat: The hotel is nicely located, has a charming ambiance and a stunning view from the terrace.

Miinukset: The hotel is a bit run down and in a need of refurbishment. The elevated beds in the room look smashing but are rather impractical. The food at the restaurant didn't meet our expectations, but the service was very good.

Plussat: Staff, location,

Miinukset: Brilliant staff

Plussat: Incredible room with beautiful views and a double shower. Tastefully decorated.

Miinukset: The breakfast. Wifi was up and down.

Plussat: Large room and bathroom as well as nice pool

Plussat: venue, clean.

Miinukset: no generator, lack of cutlery, had to use same for meals.

Plussat: Good breakfast!

Plussat: We really liked the size of our room. The bathroom was an excellent size with a good powerful shower.

Miinukset: We booked believing evening meal would be on offer. An arrival we were told it wasn’t. We would have booked closer to restaurants if we had known before. The pillows were on the flat side and the mattresses were a little saggy, however it did not affect our sleep.

Plussat: Great accommodation! Luxury rooms, lot of space and very nice outdoor facilities. There is an amazing fireplace to sit and relax. Stuff, especially Cornelius!, with outstanding service and kindness.

Plussat: It was so romantic, beautiful, peaceful and chic! We got engaged whilst we were at Emily Moon, it’s going to be a very special place in our hearts forever!

Miinukset: We wanted to have a drink at lunchtime and possibly a pizza before we carried on with our journey around South Africa, but none of the bars were open. We thought this was a shame. Also once we checked out, we used the facilities before we went, but there was no showers to freshen up before we left. But otherwise we couldn’t fault a single thing!

Plussat: Outstanding in service, facilities and setting.

Plussat: Lovely location. We were put in a lovely room. Felt well looked after.

Miinukset: The food was good. But felt it was a little old fashioned. Staff friendly, but a little inexperienced at times.

Plussat: Very peaceful! Great view!

Plussat: Everything was absolutely lovely! It’s quirky but in a good way. Stylish, welcoming, comfortable and super clean. The food is excellent - great breakfast and interesting dinner menu. Super staff. Beautiful outlook over the meandering river. Would love to go back.

Plussat: We only had one night here and the weather was biblically wet however Emily Moon could not have been a better place to spend it. We had a two storey cabin complete with bath, lounge and fire. Also the comfiest bed we’ve slept in. The food in the hotel was fantastic and the breakfast was sublime. Freshly baked bread of the highest quality. We’ll be back

Plussat: This place is extraordinary. It has an amazing vibe, the decor is beautiful and the staff are all so friendly. They went above and beyond to help me with my dietary needs and when things weren’t possible they communicated this clearly.

Plussat: The common areas were lovely. And the food was great.

Miinukset: The rooms. Very old and dusty.

Plussat: This place is one of a kind, but probably one of the best hotel stays I have ever had. The rooms are stunning - spacious and with jaw-dropping views over the river. The quality fo the food is excellent. It's full of quirky and interesting details and the staff are exceptionally welcoming and attentive. Absolutely loved it!

Miinukset: Showers weren't quite up to the standard of the rest of the room - water pressure quite feeble.

Plussat: Not a lot

Miinukset: See my previous review...old tired shabby

Plussat: Loved the comfy bed

Miinukset: The breakfast options for vegetarians need to be worked on, one cannot be eating the same thing over and over because there are no other better options to choose from. Also kindly revamp your dining hall and give it a bit of life. Lovely

Plussat: Great fish and chips.

Plussat: The staff were great

Miinukset: The power outages

Plussat: Loved the breakfast, location is away from noise so was very quiet and relaxing. The view from the top deck is beautiful, which adds to any meal taken at the restaurant. All staff were super friendly and accommodating.

Miinukset: Smell outside unit 5 when it rains is very bad, needs to be fixed. Noisy neighbors in upstair units may be uncomfortable for downstair guests. Music in restaurant needs to have more variety, not the same 10 songs on loop every morning!

Plussat: Beautiful rooms in the middle of the Forrest. The staff was extraordinary and very helpful. We loved our stay there und would definitely come back if we are in the area. It’s a very unique experience.

Plussat: Free wifi

Miinukset: Cellphone reception

Plussat: This is an amazing place! Our room (room 5) was a glass treehouse with a log burning stove and a freestanding bath tucked away in the trees. Breakfast and dinner - both delicious- were served in the main house by very few staff. It seemed as if there were only a couple of staff but they were all lovely. Very different place to stay but would love to stay longer next time

Miinukset: The dirt road up to the property is dreadful and very difficult to drive along.

Plussat: Something very different not to be missed

Miinukset: Remote location

Plussat: Beautiful rooms in the wood. Wonderful to swim and dine at tree top level. Diezel the cat came to visit us in the morning ;-)

Miinukset: Not a deck chair at the pool for everybody available

Plussat: Beautiful room and great staff. The shower and balcony in the middle of the forest were extraordinary!

Miinukset: The dinner was not amazing, nor was the breakfast.

Plussat: Beautiful rooms!!! Very cosy and romantic hotel! Friendly staff.

Miinukset: The breakfast was quite basic. Could have been a bit more varied

Plussat: Breakfast was good, fruits, cerails, toasts, omelettes, Service was very friendly and polite. Rooms was very spacious with beautiful looks on dunes and beach When my navigation system in the car stopped functioning , it would have been impossible for me to find the hotel back. I phoned the hotel and they sent a taxi to the petrol station where I got stranded. Excellent service , very much appreciated.

Miinukset: The hotel is located in the far outskirts of Plettenbergbaai in a beautiful residential area. There is no such thing as having a stroll to the city centre or to restaurants

Plussat: The room was nice and clean the staff was nice and helpful and very welcoming

Miinukset: Nothing it was really pleasant stay

Plussat: Room size.. Staff was very helpful even after hours

Miinukset: Nothing ever thing was perfect will recommend it to my friends

Plussat: A absolute gem of a place to stay it doesn’t come any better than this.

Plussat: Christa was extremely helpful, nothing was too much trouble, she was welcoming and informative without being intrusive. The house is beautiful and immaculate

Plussat: booking on short notice

Plussat: Staff are so lovely and helpful, check in Wendy and the breakfast ladies so lovely.

Miinukset: Nothing

Plussat: Wendy was a lovely host and took care of my entire family. Also, she was very helpful supporting me to book external activities. The place is superb and family were very happy.

Plussat: The person working at reception bent over backwards to accommodate us as best he could. The reception area was pleasant and the rooms were very clean.

Miinukset: Our room had a tiny strip window that opened up onto the back area where staff (I assume from the restaurant next door) chatted and where the dustbins were so it was very noisy during the day with very limited natural light.

Plussat: The name says it all, it is right on the beach

Plussat: Staff were extremely pleasant and helpful

Miinukset: NA

Plussat: I liked the location of the facility, really stunning views. Wendy was extremely friendly and helpful, such a darling. I loved the fact that there was a charging spot in every corner, even in the bathroom.

Miinukset: I didn't like the fact that there are no mats in the bedroom or bathroom. I had forgot to pack my slippers so when I wake up i have to stand on the cold floor. I also didn't like the fact that when Wendy knocks off no one takes the next shift. There was a group of people who came back at night from wherever they were and they were extremely loud (they woke me up from my sleep). Since there was no staff around, I couldn't call them into order. I had to wait until they decided to shut up. Our bathroom also didn't have a toilet roll holder

Plussat: Bruce was very helpful but they just need a little time to get everything in order. Fantastic food but unfortunately not every night. With a bit of time and a bit of love to the place it could be very nice. Room was small but ok.

Plussat: Nice country style location

Miinukset: Laundry services mixed our clothes without separating colours

Miinukset: My rooms was not available and I was downgraded with the one and upgraded with another, I had to pay for the upgrade and renegotiated the downgrade. My kids room was not up to standard at all and the shower was block the duration of our stay. There was so many issues that I will not return and it is for sure not a 4 star

Plussat: I will not say I enjoyed in South Africa but I really enjoyed in this hotel and Mr.Bruce Wylie really was very nice... right man in the right place

Plussat: Generally Bruce and the staff are friendly & flexible, and the location decent enough to explore Plett and the surroundings.

Miinukset: Our experience was in peak season so our perception and the review below were naturally impacted by an expectation of a 4* hotel and the pricing which came along with it (c. 3,000 ZAR per night). The main issue was severe understaffing, with Bruce generally having to take care of a million things and seemingly working around the clock without much support. There was no receptionist, his cook fell ill, they ran out of food at dinner, the breakfast buffet looked like a war zone by 09:30/10:00, the WiFi had a very weak signal beyond the main house and was very slow in the main house itself (possibly impacted by high season demand in the area), there was no capacity to deal with laundry service, the mountain bikes hadn’t been serviced in 6 months (or possibly more) and weren’t usable etc. Throughout all of this, Bruce remained extremely apologetic and kind. However, beyond this peak season madness, the reality is that this property has rooms which haven’t had much maintenance over the past few years with old bathrooms and musty smelling cupboards, and having experienced two sets of rooms in different parts of the manor, we can confidently say that the guest experience may differ significantly depending on which room you get (our second was in a better state and very quaint). As a summary, we hope that Bruce soon gets more staff to support...! With more staff, some corrections on the booking listing (e.g. the queen size room which is listed as 30sqm is probably not more than 20sqm, a reduced pricing to reflect the level of the establishment), then we are sure that future guests can have a wonderful stay which meets their expectations.

Plussat: Friendly staff Delicious breakfast

Plussat: We loved the surroundings and the views. It was nice and quiet and we had a comfortable relaxed stay. Bruce is a friendly and welcoming host and made us feel at home

Plussat: Super host, beautiful place to stay! Host is helpfull to answer questions. Nice pool, perfect shower in the room, bar based on honesty, beautiful property and excellent breakfast. This places gave us the sense of an agriturismo in Italy.

Plussat: Absolutely beautiful property! The entire farm is beautifully designed and it’s a pleasure to walk all over the place. The room war great and left us with nothing to ask for.

Miinukset: -

Plussat: Jenny's warmth from the time I made the booking enquiry was exceptional. A special home cooked meal was provided which was amazing. The warm welcome care and treatment was excellent. Definitely felt like royalty!

Plussat: Amazing hosts in a beautiful and unique setting. Great pool area, and bonfires and braii's in the evenings. Loved the individual huts and breakfast. Highly recommend if you're looking for somewhere beautiful to relax. Super helpful and lovely hosts.

Miinukset: nothing not to like!

Plussat: The staff The garden The breakfast

Miinukset: The bed was kinda small

Plussat: Great place with a relax vibe in nature. We stayed in a family rondavel (with our toddler) which was really spacious. Nice garden, pool and communal areas. Very friendly and helpful hosts. Good breakfast. Very child friendly.

Plussat: Highly recommended!

Plussat: We had the most amazing stay at Bella Manga Country Escape. From the moment we arrived til our departure, we felt really good in here. The whole place itself is gorgeous, from the rooms to the common spaces and the very large garden, they really built an amazing place there. The couple running the place is very caring and know all about the region to give you the best local tips, which we very much appreciated. Our only regret was that we could not stay longer there and had to go back on the road.

Plussat: Such friendly hosts. Thanks for making sure we had the best stay. Beautiful location and surroundings. This place is magical.

Plussat: Amazing place not too far from Plettenberg Bay.

Miinukset:

Plussat: The stuff was amazing and helpful...the food was great and there rooms are more than perfect.

Miinukset: I like it all...

Plussat: Sevice and friendliness of staff was excellent and the location was stunning.

Plussat: Beautiful place, 5 km from Plettenberg Bay, small swimming pool and the opportunity to sunbathe or to play billard, very kindly hosts (Berry+Fiona), lovingly arranged Lodges and very clean, we slept in a Tank/Silo, great experience and easy rest, very good service, english breakfast, additionally with fruits and cornflakes, two lovely dogs (Coco + Chanel), we will come again ! Best wishes for 2010 too Berry, Fiona, Coco & Chanel !

Miinukset: No TV or radio in the Lodges.

Plussat: I loved its tranquility and just the general authentic ambiance of the place. Everyone was incredible kind and help.

Miinukset: Perhaps more coordination to ensure good mirrors in good light close to a plug. Our bathroom could quite easily have had a back to back plug on bathroom wall facing tub as it would be at a legally safe distance. There is an amazing mirror which is perfect for drying hair and doing makeup. The room our daughter stayed in was also very comfortable but lacked good mirror and lighting for hair and makeup. Otherwise we loved our short stay and I would really like to go and stay there again.

Plussat: The location was beautiful and the family room spacious and comfortable.

Miinukset: Earlier option for breakfast. Everything else was great.

Plussat: Amazing food, amazing location but the part that really impressed me was their staff. Some of the best service we have ever experienced.

Miinukset: Nothing

Plussat: Staff exceptional- warm, friendly, very accommodating. Charming architecture and furnishings. Very spacious. Own deck right on the river. Amazing views. Beautiful river. Great to have a proper restaurant right on the premises.

Miinukset: 1. Outside Environment very artistic but inside the rooms only few tiny photos on the walls. Subject matter in the photo frames could be more local. Needs a little more art inside the rooms. 2. Bit of an electrical ‘hum’ inside room 4 at night - some sort of machinery near by?

Plussat: The Robberg beach was also great for walks, good facilities with lifeguards on duty.

Plussat: NA - not included

Miinukset: We arrived after a 20 hour flight from Europe to George then a long car trip, beyond exhausted. The property was desolate. There was NOBODY in reception. This was around 5pm. I had to go searching the kitchens and other areas to find anyone. We were extremely hungry and wanted to have something to eat. We were told that there was no food whatsoever as the restaurant was shut. Full payment could not be taken on my card on arrival as lodges facilities were not working. A member of staff repeatedly and incessantly harassed me in my room, in the restaurant and even as I was en route to a wedding. Due to load shedding the code on the electronic security gate did not work. My daughters and I were LOCKED OUT OF THE PROPERTY at 3am after a wedding. We had to climb over fences and ripped our clothes.

Plussat: It's very quiet and relaxed.

Miinukset: It wasn't well taken care as the last time we were there four years ago. The WiFi in the rooms has terrible reception.

Plussat: Wonderful rooms...absolutley beautiful! It feels like home!

Miinukset: The road is too close by, ruining the atmosphere of tranquility and beauty!

Plussat: pleasant settings / outlook onto the Bitou river..Close proximity to Plett

Miinukset: all was ok

Plussat: Maria and Norma are a real assets to the lodge.Fantastic, hospitable and friendly staff.

Miinukset: The bathrooms however in the family rooms need to have doors installed for more privacy and a better selection of breakfast. If only continental breakfast served then the clients should be made aware of this when booking. many thanks

Plussat: the hotel is beutifully designed. a lot of space very nice room and bothroom as well. very clean an cpmfotable

Plussat: The staff are excellant. The rooms were spacious, comfortable and we loved the views and feel of the lodge.

Plussat: Rest stop while traveling from Cape Town to Port Elizabeth. Very nice facility. Thank you for your hospitality.

Miinukset:

Plussat: accomodating staff, being able to come and go as we please

Miinukset: lack of private fridge, lack of verandah lighting at night

Plussat: outside deck was nice

Miinukset: In the room was sparce furniture: a bit spartanic. Strange feeling in the room due to slooping ceiling. No toiletteries in the room. All in all a bit odd place.

Plussat:

Miinukset: concrete floors and walls looks different on the internet

Plussat: The property overlooks the beach and the ocean, which is great. The house has a very beachy vibe with a nice outdoor area. Wendy helped us with making dinner reservations which was nice.

Miinukset: There was no airco in our room and we couldn't sleep well at night from the heat. We're not dog lovers and we did not like there was a large dog walking around everywhere and even coming to the breakfast area.

Plussat: Location was very good and the breakfast was prepared for you.

Miinukset: the mouse running around day and night not good.

Plussat: We stopped here based upon previous reviews. And very pleased with our stay. We informed when we would arrive, and the host was there waiting for is. She walked us around, explains what was what and also provided a good range of local eating places. The room we had No 3 was perfect for the two of us. Good space and a good bathroom. Breakfast is served either on the outside patio overlooking the ocean, of if wet just inside the lounge area. Selection is good and ones cooked breakfast is cooked to order. The location is very good for the local surrounds and is a quiet place. Well recommended.

Miinukset: Nothing

Plussat: Beautiful property in great location with fabulous views over the beach. Very comfortable room, range of outside seating, and delicious breakfast which catered for our dietary requirements.

Plussat: Very friendly staff, especially the delightful Eunice, the excellent management of Wendy, the breakfast, the views and ambiance, and the"nothing is too much touble” attitude.

Miinukset: Nothing

Plussat: The location was right on the beach. You could walk down to the beach in a few minutes and have the most wonderful walk. We loved the communal areas. The decor was very tasteful.

Miinukset: We had a standard room which was quite small and the bathroom was really small. We tried to upgrade but it was booked out. We were there for 4 nights.

Plussat: The towels were tiny and smelt disgusting The room could have been cleaner The gate didn’t work so had to hang around waiting

Plussat: Very friendly host and awesome breakfasts. Lovely staff and nice setting.

Plussat: It was a very comfortable and relaxed. Helpful, for example made diner bookings and suggestions, but not intrusive. Lovely position on the beach and the staff were wonderful!

Plussat: This was a beautiful guesthouse with direct access to the beach which stretched for miles. The delicious breakfast overlooking the ocean (some guests spotted whales) was a highlight.

Plussat: Staff were friendly and welcoming and wanted to please....room was good size and we had use of the dining/lounge.......breakfast was eaten outside on the terrace overlooking the sea.Views were spectacular over the beach and hills.........there were loungers and parasols for guests....there was easy acess to the beach and boardwalk.

Miinukset: You really need a car as its 2 miles to nearest shops although this is a pleasant walk along the beach....

Plussat: Phantastic Interior (even the beautiful dogs matched with the curtains...), warm and heartly hospitality, best location directly next to the beach...this is the perfect spot for a romantic honeymoon or a stylish final of a Gardenroute trip.

Miinukset: Perfect!

Plussat: The room was clean and staff friendly.

Miinukset: Disappointed it was so far from the centre of town. We had expected a veranda as was noted but it was just a walkway round the perimeter of the house which other guests need to use to gain access to their rooms.