Pokolbin hotellia

Plussat: Friendly hosts fresh baked muffins daily personal touches

Miinukset: Nothing

Plussat: Lots of space, very clean, caring hosts, good location

Plussat: Staff were very nice and helped us with all our requests Lovely place Beautifully presented Very good value for money Lots of extras

Miinukset: Leaving as it was all so gteat

Plussat: Quiet, comfortable, relaxing and great location. Breakfast supplies included fresh eggs and bacon, fruit, yoghurt, cereal. Nice touches of fresh muffins each day and small posey's of flowers in bathrooms. We would highly recommend.

Miinukset: Nothing

Plussat: The hospitality from the owners was amazing with fresh baked muffins provided each morning and morning breakfast covered.

Miinukset: We were at the premises for a concert so it served our purpose and was a great venue to stay with other adults but I would prefer a place with a pool when bringing my kids to the Hunter.

Plussat: Breakfast muffins delivered fresh every morning with a great selection of breakfast food.

Plussat: Breakfast is more than enough: cereal, milk, egg, bacon, a bowl of fruit and the freshly baked muffins are superb!!!! The hosts are very friendly and thoughtful. The location is good, close to wineries and restaurants.

Plussat: It was so beautiful and equipped with everything we needed. We had fresh muffins delivered every morning and the staff went above and beyond to help us during our stay. Would highly highly recommend.

Plussat: Excellent facilities, well appointed unit, hospitality. The best muffins for breakfast!

Miinukset: Nothing

Plussat: Donna and Stuart have truly made Thistle Hill a beautiful gem in Polkobin. The rooms were very stylish, roomy, comfy and quiet. Nice touches included a bottle of their own wine (which we consumed during our stay), a cheese platter in the fridge and the next day some homemade brownies - all delicious. A yummy Breakfast spread was put on each morning with homemade treats. Donna and Stuart greeted all their guests by name and shared with them their knowledge of the local area, personalised for each guest's needs or wants. We can't wait for our next visit back to Thistle Hill.

Miinukset: Nothing at all.

Plussat: Breakfast was fantastic in a lovely open setting

Miinukset: Room was a little small but it didn't impact on our enjoyment

Plussat: Everything was amazing. Welcoming, beautiful place. Could not have asked for more!

Miinukset: It was fantastic!

Plussat: The hosts were very friendly and welcoming Breakfast was delicious.

Plussat: We really enjoy staying at this accommodation with my family.and very convenient to access to many kind of wineries.we would like to come back again.

Miinukset: Nothing

Plussat: Great friendly staff. Very clean rooms.

Plussat: Nice place to be with your loved one... clean and comfortable

Miinukset: Only complaint is with the fridge... couldn’t chill my wine...

Plussat: Quality service

Miinukset: Spider was in our bed on arrival + had moths in the curtains

Plussat: Continental breakfast was included in the cost but we opted for the cooked breakfast and it we amazing, hug plate of well cooked foor - Thanks to the team at Elfin Hill we had a great stay

Plussat: Good location for our Hunter Valley trip. clean rooms Comfortable beds and coffee in the rooms.

Plussat: We were greeted for our stay by the lovely Madeline, who showed us around then made sure we were comfortable for our stay. Such a lovely person that goes that extra mile to make you feel welcome and appreciated. We had a love breakfast at Elfin the next morning. The jams are delicious! The rooms are clean, modern and comfortable and the beds are super comfy! The lovely rural view of the trees and river is dreamy! It was also very close to most things in the hunter valley and we were also given some good local tips for food and things to do. (Definitely check out the artisan cheese shop down the road!) Very very excellent!

Plussat: Great position for trips to the Hunter Friendly staff

Miinukset: Very expensive for a small room, although we were there for a concert

Plussat: The facilities & restaurant were all excellent but what set this place apart was the quality & service of the staff. They were SO helpful, delightful and knowledgable. Nothin was too much trouble. A big shout out to Bree & Sarah - they were fantastic!

Miinukset: Can't fault them.

Plussat: Great service, excellent food

Plussat: It’s really peaceful and the amenities they offer are excellent. The restaurant also has wonderful food

Miinukset: Nothing really. Although we did stay in a bottom suite and the people upstairs can be heard quite a lot

Plussat: Everything!

Plussat: Loved the serenity of the location and the comfortable room. The swimming pool was really appreciated. All staff member were very nice and accommodating.

Plussat: Absolulty amazing, was very impressed, room was cozy, clean and simply beautiful. Very tranquil and the food was superb. Will be staying there again.

Plussat: The location (central to the hunter vineyards) was great, and the historic convent and its surrounds were beautiful. Breakfast was very good, and the staff were exceptional.

Miinukset: A minor thing, there is no room service, and the restaurant menu doesn't really cater to lighter snacks or meals.

Plussat: Comfy bed, great breakfast, wonderful staff

Plussat: Vicky checked us in and was lovely, friendly, helpful

Miinukset: that we didn't stay longer

Plussat: Loved this whole property, Staff are friendly and helpful, rooms are clean and comfortable, Breakfast exceptionally yummy

Miinukset: Nothing

Plussat: The hotel itself was amazing and the staff were beautiful. William was highly efficient and always on hand when needed help! Would recommend to anyone looking to stay in a quiet, boutique getaway!

Plussat: Will be going back

Miinukset: Nothing

Plussat: Very intimate property in a beautiful setting overlooking their vineyard. The restaurant was lovely and the food absolutely delicious. Across the road from a winery on the hopper bus and a short drive from the HV gardens and village.

Miinukset: I honestly cannot think of anything!

Plussat: Beautiful place. Very very lovely staff from the receptionist to the staff and the owner - especially the owner. We had a tiny issue in our room, but the staff and the owner acted qhickly and did their best to make us feel comfortable and welcomed. They even gave us some gifts when we checked out. It feels like home there. I highly advise anyone who wants to visit the valley to stay there. Oh and their restaurant is also great. Very delicious and generous meals not to forget the nice restaurant's waitresses. Can't wait to go there again. Thanks Hermitage Lodge.

Miinukset: Nothing not to like!

Plussat: Great location, friendly owners. Stay was very comfortable and the restaurant is a must.

Plussat: The whole place was amazing! The staff couldn’t do enough to help. The food at the restaurant was excellent & the pool was the perfect location to end the afternoon with a wine. Will DEFINITELY be back.

Plussat: Nice enough place to stay in the Hunter but price very inflated due to concert

Plussat: Perfection! From the moment of check in to check out, all the staff were amazing and went out of their way to make our stay extra special. Can not recommend this little gem highly enough. Room was beautiful, spotlessly clean and the food in the restaurant was fabulous. Can recommend the bottomless breakfast with bubbles!!

Plussat: Staff were exceptional, dinner was great

Miinukset: Was expensive but probably due to the Elton John concert

Miinukset: As per your reservation, check out is at 11:00 AM and check in @ 3:00 PM... Five hours between Check in n check out...It's absolutely too long....Beside that everything was excellent....

Plussat: Staff were friendly and welcoming. Breakfast was great with lot's of variety to pick from. Relaxed atmosphere in the bar.

Miinukset: no power points next to the beds. No toilet brush. No fan in the bathroom

Plussat: Staff were friendly, grounds were beautiful and the whole property was maintained very well.

Miinukset: I booked accommodation on 5th March 2019 as we were in the Hunter Valley to see Elton John. I had only the option to book 2 nights rather than the one night we preferred to stay. The friends we were travelling with booked their accommodation at the Kirkton on 5th Jan 2020, 7 days before the concert as opposed to our 9 months! They were able to book for one night. The most disappointing thing was that they had a room overlooking the valley. We were allocated a dark room overlooking the main driveway and car park. There needs to be some consideration and priority given to advanced bookings. We spent a considerable amount of money on our accommodation and 9 months in advance. It would have been appreciated to be treated in the room allocation process with some priority.

Plussat: Peaceful and relaxing

Miinukset: Overslept, so our room wasn’t cleaned first day

Plussat: Easy to navigate around the facility

Miinukset: Cost of the hotel room ($600+) for one night - and also had to pay for breakfast on top of this. When queried the staff, said it was because of the Elton John concert/premium booking, even though I had seen other last minute accommodation at cheaper rates.

Plussat: The house made muesli was fabulous. Thank

Miinukset: The bed was so poorly made that I had to remake it / redo the base sheets before bed. The tea making facilities were both faulty and not adequate (though when we raised this Both were promptly dealt with).

Plussat: For our journey around the Hunter Valley wineries this was the perfect spot. Freshly renovated with fantastic views and overly staff. I’d happily return anytime, exceptional value for money for either a family or a couple.

Plussat: The staff were friendly, helpful and attentive. They went above and beyond to assist in all situations.

Miinukset: The price for the weekend did not match the level of accommodation provided. The room was well and truly over priced.

Plussat: Rooms were spacious and clean. Bed was comfortable and location was near many wineries. Good place to base yourself for exploring the Hunter Valley. Highly recommend.

Plussat: staff, cleanliness, location.

Plussat: Close to all the vineyards & specialty shops

Plussat: Covenientfor the vineyards & restaurants

Plussat: From the moment we arrived the staff were helpful and informative. The accommodation was spotlessly clean and everything we needed was there. Would definitely stay again.

Miinukset: Only thing missing was a sink for washing dishes. We didn’t really like having to wash up in the bathroom sink.

Plussat: Breakfast was excellent, location was great

Plussat: Lagoon Swimming pool was great. Very good breakfast selection. Good facilities in the villa Central location to the region.

Plussat: Always a pleasure to stay here. Apartments are very well equipped, beds are comfy, pool is excellent. Staff are always attentive and friendly.

Plussat: Was clean comfortable and close to everything and has good facilities with in the venue the staff were friendly and helpful.

Plussat: The view was incredible, the bed & lounge was so comfortable, I had the best sleep I have had in ages

Miinukset: The staff were friendly enough I was not advised about the $100 deposit I had to have on my card that needs to be noted when booking because if someone doesn’t have it on their card that could cause problems & probably won’t want to stay there again

Plussat: Location was brilliant, close to vineyards. From reception, there are 4 wineries within reasonable walking distance, also a couple of restaurants.

Miinukset: We were “upgraded” to a larger appartment with stairs up to the bedrooms, not the best fun on the knees. It was also an older appartment so the bathrooms were ordinary. It was a 15/20 minute walk from our apartment to everything within the resort, up hill on the way back - we ended up driving to breakfast, driving to the pool, driving to dinner.

Plussat: The apartment was huge.

Miinukset: The grounds are poorly lit at night.

Plussat: Beautiful spacious rooms, lovely view of the kangaroos in the afternoon, location to wineries and iHop bus service and a lovely much needed pool to cool off in after a 47 degree day!

Miinukset: Nothing I can fault.

Plussat: Nice place to spend the holiday around hunter valley. Also the staff are friendly and flexible. We stay for another night and we got a discounted price, yay! Very happy to come back to this place.

Plussat: Friendly helpful staff

Miinukset: Weather

Plussat: Fabulous staff! THANK YOU!

Plussat: Good value for money. Good location

Miinukset: Overall, it was a good experience. So, look forward to coming again.

Miinukset: Great room, location was very central to wineries and the bar and Mill restaurant were awesome

Plussat: The view from our room

Miinukset: The decor, air con didn't work properly and it was a really cold night so we struggled to stay warm. The quality of the food. The price was too high for the overall quality and inclusions. It's in bad need of a refurb

Plussat: The breakfast was lovely. Great selection and surroundings at the nearby restaurant. The staff were occasionally a bit curt, but maybe they were just having a bad day.

Miinukset: I loved that the establishment was pet friendly, but there were a couple of issues. Firstly, there were no bins provided for us to put the dogs waste into. I wasn’t really keen to bring them into the room! Secondly, they probably need to be a bit stricter about people keeping their dogs on leads. We met some big bruiser dogs that were off lead and my puppy on a lead didn’t appreciate it

Plussat: A cool boat vibe

Miinukset: The outside appearance, however this was not noticeable inside the accomodation

Plussat: The accommodation was stylish and in theme.

Miinukset: The bed was too high. The pool was not close enough. The property was a bit isolated.our i didn’t like having no staff on site. I think a breakfast hamper would have helped as cafes etc not very close.

Plussat: What a fun and unique place to stay. Great location close to all the best wineries.

Plussat: Very well maintained suites. Very clean and comfortable. A great spot for a romantic getaway.

Miinukset: The shower; it would be great to have a shower with a little more pressure, but it was nice enough as we went in a rush anywhere.

Plussat: Was very peaceful and quiet In a great location for concerts in the vineyards

Miinukset: There was no ice for drinks even in the large fridge in the common lounge, no ice trays to even make any

Miinukset: The bed squeaked terribly even when you sat on it

Plussat: Our cottage was lovely, clean, spacious and comfortable. It was nice having a small kitchen. Being able to walk to the brewery/restaurant and wine tasting was great. Staff were all very friendly and accommodating.

Miinukset: The pool was smaller than I imagined from the pictures. The location was a bit more remote than I pictured.

Plussat: The room was large and beds comfortable! extremely friendly staff at reception and in the restaurant on the property as well.

Miinukset: Playground needs repairing or should be removed

Plussat: great location and views, especially love the vine experience

Miinukset: microwave not available

Plussat: We like the fact that the brewery and wine tasting were so close. Loved the horse riding.

Miinukset: Facilities in cottages need fixing, the fan very noisy, and the bathrooms had water damage

Plussat: Lovely, location and very comfortable. Home touches in a tasty breakfast. Thanks also for the lift to the Hope Estate - much appreciated. It was a ridiculously hot day & air con upstairs struggled to cool the room. However, it would have been hot anywhere. Thanks also for the great suggestions for dinner and wineries to visit. Many thanks. Would love to come again & stay downstairs.

Plussat: The hosts are a great couple. Friendly and completely accommodating. We love our stay and we will be back again.

Plussat: Great hosts. Hospitality best in class - incomparable. Very quaint rooms.

Miinukset: Nothing of any consequence.

Plussat: We had a great time at The Carriages. The owners were incredibly warm and helpful, helping us with restaurant reservations and itinerary suggestions. The gardens and vineyards are absolutely beautiful and perfectly located for wine tasting. The bedrooms were comfortable and breakfast was croissants, fruit and juice, delivered in a basket outside your door each morning. we have a fantastic stay!

Miinukset: Could wrap the croissants/bread in cling film as, due to our later rise a couple of mornings, the ants had got into the pastries so we couldn’t eat them.

Plussat: Our room was smaller than I would have liked and having seen the other rooms I wish we had got one of them but it was grand and Elton John was playing that weekend so I imagine all the other rooms were booked out a long time ago . Alastair and Narina were lovely and so full of good information the breakfast hamper was a real treat and the wine tasting was so lovely. I don’t drink red wine ever but their Shiraz is exceptional. We live in Northern Ireland so it may be a few years before we get back but we will. We had a lovely relaxing few days there.

Miinukset: Alastair Narina and Megan. The kangaroos on the lawn the dog coz we missed our own the breakfast hamper and the wine tasting.

Plussat: Loved the location the staff, the quite and the breakfast

Miinukset: Nothing

Plussat: These guys went right out of there way to make you feel at home! Lovely couple.. Perfectly positioned in the heart of the Hunter Vally! Close to everything! We will be back for sure!

Miinukset: The Pool! The Room was great! It’s so quiet

Plussat: Breakfast was great! Nerina & Alastair were pleasant and always offered to go above and beyond to make sure we enjoyed our stay. Area was very relaxing & peaceful. Convenient location. Lots of wildlife to observe. Great air conditioning in the Hunter Valley heat.

Miinukset: Overall it was a great stay, but if we had to nitpick the pillows & bed could have been more comfortable

Plussat: Great location to Hope Estate for a concert we were attending

Miinukset: It’s very old and dated. Needs a renovation badly, the prices you pay aren’t cheap and don’t reflect the sort of room you would expect considering what you pay.

Plussat: The location, appointment of rooms, the bar and lounge area. Would have loved to eat at the restaurant.

Miinukset: Only 3 coat hangers for two people and a barely there ironing board cover which left metal diamond patterns on our clothes. The bathroom wall was dusty and the shower floor felt slimy.

Plussat: A great location for accessing the vineyards. We booked the cheapest room, the King Studio. These rooms are in one of the wings that have not been completely updated. The bathroom has been renovated and the bed very comfortable. However, the cupboards, sofa and bedheads have not been updated. Warning! On the Mercure site and other sites such as booking.com these rooms are called a studio but there is no kitchenette, microwave, plates, cutlery etc. It is just a standard hotel/motel room. However, these are their cheapest rooms and midweek out of holidays they can be as low as $135 a night for a nice room in the vineyards with a pool and very good restaurant. I gave this property an 8/10 but would have given it 8.5 if I could.

Plussat: Used for access to gardens

Miinukset: Unfortunately it had a cockroach problem

Plussat: Our room was near the pool, which had a lovely ambiance.

Miinukset: The bed was not very comfortable.

Plussat: Easy access to wineries

Miinukset: The shower. Water everywhere from a piddly curtain that did nothing to stop water going everywhere in the bathroom.

Plussat: Location and how staff finalised issues

Miinukset: Cleanliness initial reaction time of staff

Plussat: The location was excellent. Great the have under cover parking for the car. I greatly appreciated the effort to staff took to ensure the air-con was turned on prior to our arrival. There is nothing worse than arriving and finding an extremely hot room.

Miinukset: As the venue is attached to a working pub, there was noise in the morning as deliveries arrived etc. I also assume on some nights there would be live entertainment. That being said the venue also provides ear plugs free of charge. If you stay at accommodation with a pub you have to expect some noise, it wasn't a big issue.

Plussat: We come every year for the hunter lights. Harrigans is close, good value and the pool is great.

Plussat: The room was great, location was superb, meal was excellent, staff very friendly.. easy to walk to other locations in area for wine tasting experience...

Miinukset: Table service to get a drink lol.. we were lazy... However water should be free... your rooms do dehydrate you and short of selling a kidney the water was just a little too expensive for my liking...

Plussat: Handy to the garden s and the winery’s, cheese outlets and chocolates ; plus the pub/food drinks, plus games room

Plussat: The friendly staff and relaxed atmosphere

Miinukset: The doors to our private patio need some attention as they were hard to open

Plussat: Very peaceful setting with lots of kangaroos around. Pool area was perfect on a 40degree day.

Miinukset: Beds where not comfortable and on wheels so wobbled when you rolled over. A bit shabby and needs a bit of work and kitchenette was very basic.

Plussat: Away from main rds but close enough to vineyards and cafes. Quaint villa with style.

Miinukset: Very tired, noisy, weird plumbing noises, very hard uncomfortable bed- no service so bed not changed no towel change charging a lot & a room service is a basic expectation

Plussat: The property had all the facilities, and was clean and tidy.

Miinukset: The bed was very hard & the bathroom did was very small and poorly light for shaving or putting on make up.