Hotel Gaivota

Position. Staff kindness and availability.

Rooms are a little bit old and need a remodeling.

The great friendliness and availability of all the staff. Great cleanliness and excellent breakfast

Hard to consider as a four star hotel.

Break was okay but the room is very small especially the area where the food is placed. Its crowded in very tight space

instruction on how to get to the rooms because of the confusion with stairs and elevator.

Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable.

Could use a slightly larger balcony

spacious clean and quite even though it is right in the promenade with traffic. Good view from the balkony facing the sea. Very good value easy for public transports as we were on a walking holiday.

The hobb in the apartment kitchen was not working when we arrived. However next day was promptly fixed.

Fantastic location of the hotel! The main pier with restaurants and bars was right across the road! The centre of town - just 2 blocks away. Breakfast had a good selection of breads, fruits and hot foods. Our 2 bed room had a separate living room / kitchenette.

Huge room and very comfortable.

Not really did not like but i think it can be improved, the choices for breakfast.

Loation, Location, Location. Budget. Hotel Personel very friendly and professional. Very clean.

BREAKFAST:Sometimes missing Cheese, Ham, Butter, Juices... To no fault of staff. Will recommend hotel with improvement on the above.

Helpful friendly staff. Excellent location, close to everything. Was lucky enough to get top floor front room with huge balcony overlooking 'the Strip'. Roomy, yet charming.

Bed was hard, as were pillows, but spare pillows in closet were soft. Could have put an iron in the room. But minor considering the pluses.