Fast, good loads in and out, totally worth of price.
Plussat: "Flight empty, crew good."
Miinukset: "The flight was delayed because of meteorological issues, and the time we had to wait on the plane could be minimized with some food and water"
Miinukset: "Depart on time."
Plussat: "Seat was comfortable & flight was good"
Miinukset: "The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it.."
Plussat: "Amazing crew"
Miinukset: "It would be nice if the back of the chair was reclining"
Plussat: "We got there eventually"
Miinukset: "No updates on why we were late. Then checked us in after the time of them posted delay just to make I stand 20 minutes outside in cold enough temperatures that you can see your breath. Why bring us outside? Ryanair is horrible"
Plussat: "The Ariel view of Malta through Gozo and the smooth landing"
Miinukset: "Crew consistently trying to sell you everything"
Miinukset: "They didn’t turn the cabin lights off on a 11 pm flight!"
Miinukset: "Had to pay $60 to check in because we had booked the flight after Aer Lingus canceled two of ours in less than an hour. It was good we got the flight and I will give kudos for that because we had to get to Manchester before our other flight took off, but we were surprised at the high price to have the person check us in if we didn't do it online. Lesson learned."
Plussat: "Seats were roomy. Staff were friendly"
Miinukset: "50euro per bag for check in! Very delayed departure. More money to sit next to spouse and more money to have one carry on bag-- which was for medications."
Plussat: "STAFF ATTITUDE/SUPPORT, PLANE CLEANLINESS. PUNTUALITY."
Miinukset: "NOTHING SPECIAL TO REPORT."
Plussat: "My own boarding was went ok"
Miinukset: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."
Miinukset: "We are senior travelers and were unable to check in early due to tecnology issues. So we we went to the airport early. We arrived a half hour before the check in deadline ended. There were not enough agents at the booth and we waited and waited. By the time we finally got service we were past the two hour deadline, and we were charged an additional 220 euros. This was not due to an error on our part. We want afull refund. If we donnot receive some sort of satisfaction, rest assured we will never fly your airline again. Nor will we recommend it."
Miinukset: "They charge Hugh fees for everything. Didn’t even bother to offer water inflight. There absolutely osavings"
Plussat: "Cheap tickets"
Miinukset: "Unclear policy regarding check-in and fees attached. Make sure you check in early online! Avoid a stupid 55€ fee! Terrible boarding -felt like cattle being herded. Rude employees. Uncomfortable seats that don't go back at all. Left the bright florescent lights on the whole time for a night flight so they could try to sell us more stuff in-flight. An hour late."
Plussat: "on time"
Miinukset: "Flying shop"
Plussat: "Excellent crew trying to polish a turd, and it was cheap"
Miinukset: "I'm waiting 40 years for my effing bag."
Plussat: "Friendly staff... Arrived in peace"
Miinukset: "For the low cost flight it was flawless"
Plussat: "Crew was great"
Miinukset: "Screwed up airport - if you're just flying through, Dublin is a MAJOR hassle. Had to leave the airport and go through security once again to connect."
Miinukset: "Had to pay 36 euros to get printed boarding passes."
Miinukset: "Flights ended up being close to or more expensive because of baggage charges. Also, the length of the terminal to board downstairs off the tarmac is ridiculous for an older couple such as we are. The only good thing was (a) a polite airport employee who got us a wheelchair; (b) a second boarding door for rear section seats."
Plussat: "Price is good."
Miinukset: "No pouch behind seat to put my magazine in. We chose random seating and it seems like they deliberately seated us in different places because we were a couple rows apart and traded seats with someone who was also separated, which put us all back with our travelling companions. Online check in was really quirky."
Miinukset: "The cost for bags Needing to print our boarding passes before getting to the airport"
Plussat: "Flights were ok. No real complaint."
Miinukset: "Stanstead is awful. Not enough Ryanair staff on bag drop. Rude staff at disorganized we bring check. Biggest shopping mall compulsory march i have seen anywhere. Terrible. Walkways to gates are too narrow. Felt like a cattle market."
Miinukset: "Wouldn't let us get boarding passes because we arrived 30 minutes before the flight. Terrible policy designed to make people miss their flights. If you take this airline be very careful about checking in in advance"
Plussat: "After struggling with the baggage for 10 min they finally let us through and of course the bag fit."
Miinukset: "Made us shove my bag into the compartment and made a scene in front of everyone. I will never fly Ryanair again. Worst way to treat guests."
Plussat: "For any of those who hadn't realized, ryanair has changed: gone are the annoying squeezing of one bag into another at the gate, gone are the battleaxes who used to humiliate you...now it is ine of the most pleasant services...love the fact that you can take an extra small bag on board, & the flight attendants seem to always be super nice now...& all that at prices which enable me to travel frequently. Well done ryanair!"
Miinukset: "nothing to write: why do i have to write 50 characters here that doesn't make sense kayak!"
Miinukset: "RyanAir will charge to check in early,but then if you don't check in during a specific window of time, they charge you even more and it has to be done electronically 2 hrs before flight! If they are going to take a punitive approach to the very first interactions with customers, then charge for checked bags at a rate/weight that is also punitive and deviates from competition norms it is unlikely your first-time customers will ever use your airline again. Additionally, the boarding process at Lisbon was ridiculous. All passengers were sent through the gate to an enclosed warehouse with no AC to stand and wait until the plane was ready. Why wouldn't you just wait until the plane was ready?! I will never fly RyanAir again. We spent an additional $190 for two people to check in and check two 33lb bags (1 bag per person)."
Plussat: "Plane was comfortable. Not roomy but fine. Crew was polite when not hawking wares. Felt safe landing"
Miinukset: "After paying €30 for a 20kg checked bag ahead of time, we waited for 20 minutes to get our bag weighed and checked. when it was our turn in line, the steward simply left and we eventually went to another line, where they said there was no bag on the reservation, even after I showed her my online receipt. She was very rude and clearly didn't want to deal with us. We stood for another 20 minutes in a different line only to be told that the bag was clearly on our reservation. We finally got the bag checked after yet another wait. We waited about 25 minutes in line to board for the plane and had to gate check our carry ons. No water served on the flight, and instead the flight attendants were aggressively trying to sell perfume."
Miinukset: "tried to check in 2 times was bumped out however was able to pay for priority boarding and suitcase. assumed I was checked in, the computer would not go any further. at the gate I will charge $128 nice scam"
Miinukset: "RyanAir is a ripoff!!! Spend a little extra money to start with for a decent airline. I thought I'd checked in as I got an email and as the webpage took me on to adding the bags- (appx $25 each!) BUT when I got to the airport I was not checked in and it cost me 50 euros EACH ticket to check in! Words cannot express (in this forum) how angry I was! And then to get crammed in that plane with no amenities and having to pay for even a glass of water. Never again!!"
Miinukset: "The airline charged me twice for my violin. I had already paid for my instrument when I did online check in. And I had to buy another seat for my instrument at the gate. The way I was treated by the staff was so impolite as well."
Miinukset: "Our Ryanair flight was delayed due to engine trouble. However no one ever made formal announcement or updates about the progress. Every 2 hrs we heard through word of mouth that the plane was still not ready. After waiting 8 hrs in the airport terminal, they finally brought a new plane for us. Many people missed connecting flights and the airlines was no help. It was an extremely frustrating situation. By far the worst flying experience I've had."
Plussat: "On time Pleasant cabin crew Fast Track"
Miinukset: "Charged us 50 euro per person to check in at the airport. We thought we had checked in online. We clicked on checkin and went through a whole process to pay for a checked bag and to pay for picked seats. Despite that we were still somehow not checked in. They also tried to charge us for a checked bag. At first they could find record of our payment for a checked bag. This all smells like a scam or maybe just shady practice to charge as many fees as possible. Charged for water on the plane, 3 euro."
Miinukset: "Lines in Budapest are terribly long"
Plussat: "Boarding was cramped and it seemed like they ran out of overhead storage fast but everyone got safely on and off the plane."
Miinukset: "Ryan air is the worst airline I have ever encounter. PLEASE STAY AWAY FROM THEM."
Miinukset: "First, I tried to check-in online but their system was down. I outsmarted them because I took several screen shots of different timelines. When I checked-in at their counter, they wanted to charged me €40. The lady wouldnt believe me when I told her that I tried to checkin online for 2 hours but their system was down. That's when I showed her the photo of the screen shot, she called someone on the phone telling him or her of the situation and that I have proof of screenshots. They finally allowed me to check-in with no fee. Second, When I dropped my 3 luggages, they wanted to charge me for my 2 check luggage allowances. I told the lady that I bought online for 3 luggages allowances,but their system only showed that I only bought one. It took several minutes for them to realized that I was right. Third, maybe because of my lack of sleep and tired of travelling for over a month, i left my shoulder bag under the seat of the plane. My fiancee's and my passports as welk.as £500, smart tablet,camera,credit cards,jewelries and other personal belongings were inside my bag. That day was the last day of our 40days vacation. When I got outside of the terminal, that's when I realized that I left my bag on the plane. I went quickly to Ryan air desk but the lady told me that we have to go to the lost item counter and wait for my bag to show up. I waited the whole afternoon at the lost item counter and the lady there told me to just call them and ask if my bag has showed up. When I got to the hotel, I called the airline for rebooking on my flight back to my country. I went back the next day to the airport,but my bag has not showed up at the lost item counter. I was able to get the contact numbers of Ryan air in-charge of this matter. I requested someone to call the person in cbarge,telling him that my bag couldnt be lost because of strict security inside the airport, after a long wait,they finally said they found my bag. I waited 1 hour for Ryan air staff to turn over my bag to the lost item coiunter. When I finally got my bag, there were only £40 left in my bag and a piece of jewelly was missing. I will fly back to my country today and I will file a formal complain with Ryan air as well as write the CEO or President of Ryan air of the way he runs the business. I'm glad I got back our passports but the whole world should know about how Ryan air run their business. PLEASE,.STAY AWAY FROM RYAN AIR."
Plussat: "The flight time is very accurate for both return flight. The seats are made of leather that are very comfortable. I will take Ryan air again in my next flight."
Plussat: "The flight attendants wont stop talking the whole flight, the temperature is so cold and the lights are never turned off, which makes it impossible for you to sleep on the plane."
Miinukset: "I you don't check in within 2 hours only. You have to pay extra"
Miinukset: "The staff had no idea what was going on half the time. I had to wait in 3 different lines and were told 3 different things because I didn't check in before arriving at the airport. Unfortunately, I did not have internet access nor a phone to check-in ahead of schedule. Since the airlines assumed that everyone has this luxury, it wouldn't be a problem."
Plussat: "On time. Excellent service. Good pilot skills to land the aircraft in not ideal weather."
Miinukset: "Slow boarding process."