Port Douglas hotellit lähellä St Mary's by the Sea Chapel

Plussat: Great location, excellent apartment and facilities. Staff were fantastic, so friendly and very helpful.

Miinukset: Top floor and no lifts.... difficult with two little ones and carrying everything up the stairs.

Plussat: Facilities were first class. Staff (Leigh) were very helpful and pleasant to deal with

Miinukset: Nothing

Plussat: Close location to town

Miinukset: Nothing

Plussat: Apartment and pool was great

Plussat: The location was perfect and the whole complex was fabulous. we will be recommending you to others. the fantastic pool was a bonus too!

Plussat: Spotlessly clean and in a great location

Miinukset: It would be great for a longer stay but for a few nights the self service model is a lot of work

Plussat: Service was exceptional both welcoming , practical and informative. Apartments are spacious and location peaceful and accessible. Would stay here again.

Miinukset: Make check out time 11am!

Plussat: Fantastic location and with very easy access to town and marina. Pool was great for all the family and 3 bedroom villa was lovely with a good layout.

Plussat: The 3 bedroom apartment was huge! Well spaced out and the decor was beautiful. (Even the wall coral art was nice! ) it had everything we needed and LOVED the alfresco dining and the little balconies off the bedrooms. Beautiful property, staff and pool!

Miinukset: No lifts and we were on the top floor with 2 babies. (1infant and 1 toddler) so had to carry them and the Pram’s up and down twice a day. And no exhaust fan in main bathroom. Was so hot and steamy even though it was winter and the window was open.

Plussat: Managers friendly and helpful. Location excellent. On site parking a bonus

Miinukset: Despite their best efforts, not even the managers, Justin and Nathan, could imbue any sense of “luxury” into the Saltwater Apartments. “Luxury” suggests comfort and elegance but neither are present at Saltwater. The décor is like that of an old motel, and not as portrayed on the website. But even old motels are serviced daily. Our two bedroom apartment was not serviced once during our seven night stay. On arrival there was one cake of soap in each of the two bathrooms, one tube of shampoo and conditioner and one roll of toilet paper. The managers did provide more on request, with a smile, just as they provided us with an esky until the non-working fridge could be replaced, gave us a clothes airer to hang our towels on since the luxury does not run to towel rails in the bathrooms, replaced the missing tumblers (which are plastic, such is the level of luxury) but they can’t fix the noise problem. Aside from the constant click of the bedroom ceiling fan, the doors of each of the apartments opens onto a common outdoor corridor, much like a prison, and each door slams loudly, much like a prison door, and every sound and every conversation reverberates along that corridor. The only positive we could find, apart from the jaunty manner of the managers, is the location, which is central and walking distance to everything in town. The on site parking is a real bonus too. What they lack in luxury, Saltwater makes up for in income. These apartments are expensive and certainly not value for money.

Plussat: Location was great and Jason was extremely helpful. The apartment had everything we needed.

Miinukset: The floor was a bit sticky and not that clean when we arrived.

Plussat: Sensational position & ultra friendly staff. Clean & comfortable apartments.

Miinukset: The stairs are a nightmare. For a property on 3 levels & for there not to be a lift was a major disappointment.

Plussat: Staff welcoming and very professional, helpful and friendly. Location fantastic - a walk to the beach, shops and restaurants at the doorstep and the marina also a short walk away. Super comfortable bed. Kitchen well stocked, loads of towels and good bathroom products.

Miinukset: Just slightly weatherbeaten - some of the cabinetry needs updating and the deck needed maintenance. Minor things though

Plussat: Great staff, very comfortable accomodation in an excellent location.

Plussat: The floor space.

Miinukset: The chairs at the dinning table were too low. A lift would have been great.

Miinukset: The apartment needs a lift, to take bags up to the top floor was a mission, we did have assistance from the manager fortunately

Plussat: The apartment was very spacious and offered lots of private space for two couples. The location is brilliant with easy walks to all the best restaurants and to the beach. The decor is beautiful. Jason was really helpful and made sure everything was easy and pleasant. We had a fabulous weekend.

Miinukset: Nothing really - maybe the couch could be a bit more comfy.

Plussat: It was well located, clean, quiet and great staff.

Plussat: Location was very convenient. Jason was more than helpful. Comfortable beds and good pool. Toys/beach stuff/pool stuff provided for the children.

Miinukset: Access would have been difficult for anyone with disabilities (not us)

Plussat: Location, privacy, the awesome staff.

Miinukset: You couldn't do breakfast, but that wasn't inconvenient due to location near so many eateries

Plussat: Right beside Macrossan Street. As a returning guest we were given a lovely spacious one bed apartment with a great outdoor area that opened onto one of the pools. Swimming pools were lovely. Not heated though which in the winter months can make it a little chilly. I enjoyed my swim though. We had a spa on our terrace and we enjoyed that. The apartment was clean and we received welcome chocolates and a personal note welcoming us back again. My son's room was also lovely and they enjoyed their stay. We will definitely be back to stay again.

Miinukset: The noise coming from the roadway down the side of the resort where local buses and delivery trucks idled their engines. It made it very noisy especially early in the morning.

Plussat: Clean, comfortable bed.

Miinukset: Very small room, next door slammed loudly, constantly. Difficulty finding the place initially. Did not feel it was value for money.

Plussat: Comfortable room, great location.

Miinukset: Doors very noisy despite best efforts to keep quiet. :(

Plussat: Bed & pillows comfortable, great central location to beach, restaurants & bars

Miinukset: Room was a little too small

Plussat: Great location, clean, comfortable

Miinukset: Little or no heating in the pools, were not able to be used

Plussat: Great location, close to restaurants, shops and the beach. The room was comfortable and clean, if a little dated.

Miinukset: In the heart of one of the most sensitive ecosystems in the world, it would have been nice to see more sustainable choices for soaps and detergents supplied by the hotel. It's a small thing but has a huge impact by setting an important example.

Plussat: Location, close to cafes and shops. View of pool from room.

Plussat: It’s location and the room facilities

Miinukset: Nothing

Plussat: Proximity to town is really good. Room was spacious.

Miinukset: A little dated but very clean.

Miinukset: A much smaller room than expected. The general appearance of the corridors and rooms were soulless and cheap. The decor was very tired and shabby.

Plussat: Close to everything good location

Miinukset: Room was a bit small and dark

Plussat: Convenient central location with good sheltered heated pool . Great service from Patrick and Thea. Comfortable King size bed. Clean rooms.

Plussat: Location was excellent, staff friendly and helpful. We loved it.

Miinukset: Nothing all was great for us.

Plussat: Clean close to everything friendly helpful staff

Miinukset: Nothing

Plussat: Large apartment in a fantastic location

Miinukset: Very dated bathroom. Quite mouldy in places. Room is not serviced, so no clean towels etc for stays less than a week.

Plussat: Great assortment of magazines available to read.

Miinukset: Very small poky room, rooms not serviced unless you stay 7 days or more & we had to empty the bins before check out which I’ve never had to do before. Lots of elderly guests who took over the pool daily so that was a waste as we didn’t use it.

Plussat: Comfort and location

Plussat: Clean room, Staff helpful and friendly and excellent location.

Miinukset: small dark enclosed courtyard which was a bit depressing. Lack of ventilation in the room and bathroom as windows had no mosquito screens. Had to empty own bins when leaving which was odd.

Plussat: The bed was comfortable and the shower lovely and roomy. There was a shower cap. Other items e.g. iron, ironing board were in the wardrobe.

Miinukset: I didn't realize there were 45 stairs involved in getting to my room. The foyer to my room shed a little too much light into the room when all inside lights were off.

Plussat: The space was good and good value for 2 separate bedrooms. No views and corridors but central.

Miinukset: Soft beds and overlooked from bbq area round pool

Plussat: Location, Location, Location everything....and I do mean everything is at an arm's reach, and the staff are the best I've ever encountered in Australia and International

Miinukset: These are just minor points, and would not affect my final rating, but on one occasion are room wasn't cleaned to the high standards we come to expect, the front desk were fantastic and sorted it out immediately

Miinukset: Cold pool

Plussat: An excellent location and very comfortable suite. A bottle of sparkling wine was delivered from management to my room to celebrate my birthday which was a lovely surprise and very much appreciated.

Miinukset: It is a great place for families and as such there were young children everywhere. This is fine if you have children, but as a couple without children, we found it very noisy, especially given the open style of the resort. We would choose an adults only complex next time.

Plussat: Staff, facilities, accommodation, location.

Plussat: As soon as we arrived we ware greeted by smiles from the staff. Nice and clean room with a view over the pool area. The brekkie buffet had all you could want. Thanks for a lovely stay, and hope to come back soon.

Plussat: Close to town

Miinukset: Occupied by too many young families a number of whom had no regard for childless couples staying.

Plussat: Pool facility and bar was great. We also used the spa so that was handy. The room was spacious and clean

Miinukset: Nothing

Plussat: The service was wonderful. Our room perfect

Miinukset: The pool was freezing so didn’t swim but we could see children loved it.

Plussat: Great pool and nice rooms

Plussat: Excellent location - easy walking distance to the shops and the beach. The 2 bedroom apartment style rooms were perfect for our family of 5. The daily service of the room was nice and the beds were super comfortable. The pool and the grounds are well maintained. Staff were very helpful. We would happily stay again.

Miinukset: Breakfast seemed very expensive - but having said that, there are plenty of amazing cafes all with in short walking distance of Peppers.

Plussat: Pools breakfast

Miinukset: Rooms were a bit tired

Plussat: The location is great the style is nice

Miinukset: The room was very dark ,I did request a ground floor room,but didn’t expect it to be so dark and musty

Plussat: Great pool and friendly staff. The breakfast was great.

Miinukset: The rooms are a bit tired and our room was dark and musty. The verandah was dark and uninviting.

Plussat: Everything about our stay was amazing

Plussat: Good location, friendly staff, nice breakfast with homemade pastries.

Miinukset: The rooms were a bit dark and could do with an update easy the bathrooms.

Plussat: breakfast table set up!!

Miinukset: breakfast time,mybe 7am to 10am?

Plussat: The unit was very comfortable overlooking the pool. The staff were friendly and helpful. The location was great only 3 minutes to Macrossan Street and 7 minutes to the 4 mile beach. Restaurants were all within walking distance.

Miinukset: Nothing

Plussat: Fantastic breakfast. Lovely baked goodies fresh from the oven. Great location. Easy walking distance to all restaurants and the 4mile beach. Excellent value for money%

Miinukset: Nothing.

Plussat: Great location, decor, pools, gardens & balcony. Very relaxing ambience. Good breakfast.

Miinukset: Climbing into the shower over a small bath was awkward in what was otherwise a lovely bathroom

Plussat: Delicious breakfast

Miinukset: Spa needed to be hotter Stained bedspread Need better coffee machine for breakfast

Plussat: Management were amazing ! We mentioned a toilet seat was loose and they had a plumber out to replace it within a few hours! Staff were all extremely polite, courteous and professional. We have stayed in a few other Port Douglas hotels previously and will be returning to this one again next time. Location is as good as it gets.

Miinukset: WiFi could obviously have been improved - in saying this we have our own so it doesn't effect us.

Plussat: the place is very comfortable. Amazing for price! Very close to the beach and local shops. Loved that there were separate pools!

Miinukset: Wifi does not work anywhere! So not expect there to be wifi.

Plussat: Very convenient close to the shops and beach. Clean facilities big spacious rooms Large fridge, plenty of bath and beach towels provided It is a older property but sufficient

Miinukset: Would have been nice if they had complimentary toys for the beach and pool for the kids

Plussat: The pool Out of the Main Street so a little quieter

Miinukset: The blinds were difficult to operate Needs a little update / refresher

Plussat: Great location, close to the beach, restaurants and shopping areas. Friendly and knowledgeable staff.

Miinukset: I would prefer one large pool rather than 3 smaller pools, but this is a minor point and did not detract from our stay.

Plussat: The pool and comfortable beds

Miinukset: A little bit dated