Courtyard by Marriott Portland Downtown/Convention Center

I have stayed here several times in the last 4 years and see continual updating and upgrading of this facility. Th entire staff makes us feel welcome, going about their work staff members take time to warmly great us. The true ambassadors of the hotel are Tim and Monique at the front desk. From the speedy check-in to insuring our every need was met or exceeded, they are true professionals. I wish hotel in the other cities I visit had a Tim and Monique!!!

Nothing.

The breakfast was great, we had the buffet for $17. The young man working the valet that weekend was great. We left something in our car and he was back in a minute with our item. We felt the hospitality of the staff was super.

The service was excellent. The restaurant needs more help. We stood there for 10 minutes, no one came to seat us for breakfast, so we walked to the Denny's (that was an experience). The bed was very comfortable. Room was clean!!

WE had dinner one evening in the restaurant; it was average but very generous, tasty portions. The wait staff was friendly and expeditious. Overall, the dinner was fine. Breakfast, that was not so good. Waitress by herself, running to keep customers meals out to the tables, no refill on coffee, breakfast was poor, eggs overdone, omelet was likely from a pkg., toast was untoasted and chewy, waffle was chewy, no silverware on table when we were seated. I felt sorry for the waitress. But, there's no reason that the food was of such poor quality.

BREAKFAST. see above