Hilton Garden Inn Portland Downtown Waterfront

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Erinomainen

syyskuuta 2018

9,1

Beautiful hotel, great location

Was in Portland for one night and wanted to stay in Old Port to enjoy the sights, sounds and seafood! The hotel is welcoming and beautiful. The rooms are very nice and the staff was great. The location was very convenient to some of my favorite places in the area including Gilbert's Chowder House, LeRoux (retail) and of course, the waterfront. View from my harbor view room was outstanding.

My only complaint was that for the steep room rate, breakfast was extra. I booked through American Express travel and am a Platinum card member. Seems like a cup of coffee and a bagel isn't a whole lot to ask for when I've spent $450 for the room.
Hyvä

huhtikuuta 2018

8,0

Add $25 to whatever price you pay

The staff was great, it was very clean, on the edge of the Old Port, the pool right downtown.

There isn't an option for parking for free ANYWHERE near the hotel, so valet is literally your ONLY option for overnight. Other hotels in the downtown have free parking overnight relatively close, Hilton has none. I splurged for a nice room for my son and I to have a special time, but had no clue I'd be paying extra 20% after I arrived, all to leave my car there and then have to uber everywhere or tip someone to get my car out of a garage that was right there and I could have parked in myself. It's an unnecessary and expensive "luxury" to have valet, that I neither needed or wanted. Also, terrible water pressure, and a crappy parking lot view. Day's Inn may not be right in town, but it's less than half the price, has free parking, free WiFi, a pool, WAY better water pressure, and pretty much the same breakfast...guess I'm cheap, sorry.
Hyvä

tammikuuta 2018

7,4

Rooms are very nice and comfortable.

For the price I would like to see a simple complimentary breakfast.
Erinomainen

kesäkuuta 2017

9,7

Other than the fire alarm issue the stay was very comfortable.

We were there for a medical reason. Went to bed early but a homeless person was able to get to the fire alarm and pull it. We had to evacuate & couldn't get back to sleep. That issue needs to be addressed so it doesn't happen again.
Erinomainen

helmikuuta 2017

9,7

Always dependsble

Room, staff, breskfast. Proximity to Standard Bakery Lication.

Valet parking is good but expensive
Erinomainen

lokakuuta 2016

10,0

Friendly staff. Downtown.
Erinomainen

marraskuuta 2014

10,0

Absolutely wonderful staff from the valet parking to the front desk to the housekeeping staff. Professional yet friendly.
Erinomainen

elokuuta 2014

9,3

Outstanding service from their front desk staff.

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