Portland hotellit lähellä Cumberland County Civic Center

Plussat: I loved the location and the hotel/room was very clean.

Miinukset: There was a continuous noise above the bed. It sounded like a pipe clanging. Thank goodness for the sound machine feature on the alarm clock. Also, the bed was very firm with starchy sheets. The terry cloth robe had a large rip in it as well.

Plussat: A nice clean comfy traditional room. Staff was friendly and the location was great.

Plussat: Great location. The spa was good.

Miinukset: Our room was on the first floor and it sounded as though every toilet in the building was directly above us.

Plussat: Perfect location in downtown Portland - a very short walk to the wharf and local restaurants/pubs

Miinukset: A bit pricy, but it's in line with other hotels in the area.

Plussat: I am a female and was travelling alone to see my son. I got my room and from then on, felt comfortable, secure, close to conveniences and within walking distance to great shops, restaurants and more. I was also given the gift of a spa treatment while there, and that experience was heavenly! The dining room was decorated for Christmas and was absolutely lovely! I was also quite comfortable eating alone here, with a seat by a warming fire. I will be returning to Portland shortly, and would like my same room and experience. Loved it.

Plussat: location

Miinukset: would have enjoyed a fridge and coffee maker in room

Plussat: Great location, rooms and service

Miinukset: The weather

Plussat: All of the staff - from valets to room service, desk clerks to lounge staff, housekeeping to spa staff - were friendly, knowledgeable, professional

Plussat: Great location. Walking distance to the old port and lots of restaurants and bars. A great stay.

Plussat: The room service staff and valet were super friendly and extremely helpful. Other than that, it was a horrible experience...not a bit relaxing!

Miinukset: I work in the hospitality industry, so I know what great service is. When I got there, the TV wasn't even plugged in...then I went out with some friends, came back to a dark room, and when I tried to turn on the lamps on the side tables, I found that neither of them were plugged in. It was as if the room hadn't been used in months! When I called the front desk to complain, the woman at the front desk blew it off like it was no big deal! I ordered room service at 8:30 in the morning (which was great) and then put the do not disturb sign on the door. Well evidently it was irrelevant...I had fallen back asleep after I ate my breakfast, then at 10:30 I got a call from housekeeping seeing if I was still there...she didn't even apologize for waking me up, but at 11 I got a knock on my door from housekeeping! Check out was at 12, and I felt very rushed! For the money I spent, it was a horrible experience! I will never go back, and I will spread the word about my awful experience.

Plussat: I liked the historical nature of the building, and the architectural details. I found the hotel to be big on comfort, cleanliness, and friendly and helpful staff. Loved the complimentary coffee delivered to your room in the morning, much nicer than having to make substandard coffee in the room. The Mill St. restaurant on the premises has wonderful food and a lovely ambience. I didn't take advantage of any of the spa offerings, so I can't comment on those.

Miinukset: It would be helpful for rooms to have a small fridge. The lighting in my room was not great for reading, but the huge windows let in a lot of natural light. The internet was painfully slow. I didn't understand the need for the valet parking, since the lot was just across the street, and I would have happily parked on my own and walked over. But it was inexpensive, $12, so this is not really a complaint, just an observation.

Plussat: Everyone at the hotel was so nice and went above and beyond to be helpful. The location is perfect right in the center of the city. There are so many great restaurants just around the corner. I also really enjoyed the spa at the hotel. The facilities are very relaxing and everyone that works there can help you figure out exactly what you need. We had a great stay and will definitely be coming back.

Plussat: Rooms are very nice and comfortable.

Miinukset: For the price I would like to see a simple complimentary breakfast.

Plussat: Absolutely wonderful staff from the valet parking to the front desk to the housekeeping staff. Professional yet friendly.

Plussat: Was in Portland for one night and wanted to stay in Old Port to enjoy the sights, sounds and seafood! The hotel is welcoming and beautiful. The rooms are very nice and the staff was great. The location was very convenient to some of my favorite places in the area including Gilbert's Chowder House, LeRoux (retail) and of course, the waterfront. View from my harbor view room was outstanding.

Miinukset: My only complaint was that for the steep room rate, breakfast was extra. I booked through American Express travel and am a Platinum card member. Seems like a cup of coffee and a bagel isn't a whole lot to ask for when I've spent $450 for the room.

Plussat: Other than the fire alarm issue the stay was very comfortable.

Miinukset: We were there for a medical reason. Went to bed early but a homeless person was able to get to the fire alarm and pull it. We had to evacuate & couldn't get back to sleep. That issue needs to be addressed so it doesn't happen again.

Plussat: Outstanding service from their front desk staff.

Plussat: The staff was great, it was very clean, on the edge of the Old Port, the pool right downtown.

Miinukset: There isn't an option for parking for free ANYWHERE near the hotel, so valet is literally your ONLY option for overnight. Other hotels in the downtown have free parking overnight relatively close, Hilton has none. I splurged for a nice room for my son and I to have a special time, but had no clue I'd be paying extra 20% after I arrived, all to leave my car there and then have to uber everywhere or tip someone to get my car out of a garage that was right there and I could have parked in myself. It's an unnecessary and expensive "luxury" to have valet, that I neither needed or wanted. Also, terrible water pressure, and a crappy parking lot view. Day's Inn may not be right in town, but it's less than half the price, has free parking, free WiFi, a pool, WAY better water pressure, and pretty much the same breakfast...guess I'm cheap, sorry.

Plussat: Room, staff, breskfast. Proximity to Standard Bakery Lication.

Miinukset: Valet parking is good but expensive

Plussat: Friendly staff. Downtown.

Plussat: Very clean, new and modern.

Plussat: This was our first trip with an infant so we weren't sure what to expect but the room was perfect for our needs and staff were uber-friendly. We could not believe what a great experience we had for the price. Parking is an additional charge but the valets are super responsive and you can get your car as many times as you need- it was worth it.

Plussat: The hotel was very clean and the staff we had interaction with were nice and accommodating.

Miinukset: Only complaint is with other guests, but that's not the hotel's fault.

Plussat: Hotel

Miinukset: Getting charged $6.95 for internet access when the free version simply would not work. Chintzy.

Plussat: Excellent customer service. Comfortable and well appointed rooms.

Plussat: The general atmosphere of the hotel

Miinukset: Having to ask 3 times for towels for the swimming pool, therefore having to go in the hotel lobby in a bathing suit. No toilet paper in the hotel bathroom on the first floor.

Plussat: it was clean. the room

Miinukset: THEY DID NOT INFORM US THAT THE ELEATOR WAS BEING WORKED ON AT 9am .Not even housekeeping know.

Plussat: A great hotel in a great downtown location.

Miinukset: Paid a little bit extra for a higher floor room. Got a room overlooking their generators and parking garage.

Plussat: Location and balcony view

Miinukset: Cleanliness, picture online didn’t match room layout. Shower was old dirty and had limited water pressure. Not worth $250/night

Plussat: It was a nice place. Bathroom could have been a little more clean but the staff was excellent and location was great

Plussat: Wonderful hotel, pleasant and helpful staff, and great location

Miinukset: Didn't like the size of the pool, thought it was very small. even my 13 yr old didn't think it was appealing enough to use.

Plussat: Great location, very easy to walk to shops, restaurants. Higly recommended! Room was clean and comfortable.

Plussat: Nice location which, as the heart of the bar scene you should expect some night noise and even though the staff pointed this out at check in it wasn't the outside noise that was bad.

Miinukset: We could hear everything that was happening inside the hotel. Toilets, conversations, doors etc. It would appear the hotel was built without any sound insulation. Very disappointed.

Miinukset: Overzealous cleaning staff that threw away personal items...

Plussat: Centrally located. Comfortable beds. Friendly staff.

Miinukset: A bit on the pricey side.

Plussat: Water front view rooms offer beautiful views of Portland's working waterfront.

Miinukset: Night time noise can be disruptive to light sleepers

Plussat: The room

Miinukset: Breakfast Parking fee

Plussat: My husband and I stayed there for our first night away after having a newborn. Overall the hotel was clean and modern and comfortable. The location is very convenient for multiple choices for dinner and cocktails.

Miinukset: Unfortunately we had a room facing Fore street right across the street from the bars. We visited on a weeknight and the noise was still pretty loud coming from the streets at 1 am. I was initially pretty frustrated after being woken up at 1 AM... But then I discovered that there is a fan in the room that can be turned on and it drowns out the noise from the streets. my only recommendation would be adding some sort of white noise option for the guests to drown out the noise from the bars

Plussat: Clean, inviting place overall. Comfortable beds and pillows. Good size room and bathroom. Nice breakfast in the morning. Really nice and helpful staff. Felt very welcome. I liked the free apples too.

Miinukset: I liked everything.

Plussat: The hotel is perfectly located, right in the old port near everything you could want. It was great to be able to valet the car (for one of the cheaper valet rates in the city) and just walk everywhere. The complementary breakfast each morning was good, nothing exceptional but enough to get us going. The staff were great and helpful with recommendations and making us comfortable. The room was comfortable and the bed was great-however I would suggest bringing your own pillow if you like a firmer pillow the pillows here are very, very soft-not a complaint but not my preference.

Miinukset: Overall we enjoyed our stay. However, on our first night we left the room for dinner and when we arrived back at the room it smelt like pot. Not a faint smell but very strong and over powering and, frankly, incredibly off putting smell. I went to the front desk and the night desk man seemed aware of the issue and the solution was for someone to come up to my room with a bottle of febreeze. For a non-smoking floor/hotel I was underwhelmed by this fix. We only had this issue once but it was enough. Overall though i would stay here again simply due to the location and the ease of getting around.

Plussat: Generally speaking, everything was great. The room was modern and comfortable. Staff was friendly.

Miinukset: When we were attempting to check in, the front desk was having an issue with a rather unpleasant and annoying group of young women who were giving them quite a hard time. I felt badly that they had to deal with this issue. However, at one point they had all three of the front desk people dealing with this issue and nobody assisting the queue of people who were waiting for assistance. It would have been nice if one of those people were prioritizing the guests who were waiting in line. We were tired from a long drive and did not appreciate having to wait 20 minutes just to get our room assignment and key. Also, the price was incredibly high, and it seemed crazy to me that the parking was not included in the room cost.

Plussat: Close to town

Miinukset: Not best price I could have used my AAA and got better rate . No mini bar difficult using internet

Miinukset: They over booked and was not able to give me the room even though I booked and had a confirmation number.... I am extremely flustered and disappointed with the services.

Plussat: Value, clean room, friendly service, you can walk to downtown amenities, affordable parking, breakfast was good for hotel food.

Miinukset: Strong propane smell in 2nd floor hallway during our entire stay. The mattress was on the soft side.

Plussat: Beds were wonderful, with pretty bedding and comfortable mattress. Most hotel guest service reps were friendly and hospitable.

Miinukset: Breakfast area was much too small to accommodate large amount of guests. Had to eat near the computer in the business center. Food took a long time to be refreshed in the catering trays.

Plussat: Quiet

Miinukset: Over use of fabrreze in room, price, view, not a $200+ non refundable value. Forced to valet park in their lot.

Miinukset: Breakfast option in morning was minimal and expensive.

Plussat: Very comfort and great view if you booked a higher floor room.

Miinukset: I preferred the waterfront location, but Westin also stays in a very good location as many fine restaurants are in this area.

Plussat: room is nice

Miinukset: The hotel had a bulldozer moving snow from midnight to at least 2am. Absolutely no regard for hotel guests/

Plussat: service was good

Miinukset: I hate to rate the overall experience based on this, but it sticks in my mind. When taking a shower i noticed there was an unpleasant oder coming from somewhere, I quickly realized it was coming from the shower curtain .. I quickly finished and got out of there .. i felt like the smell stuck with me for a few hours after ... yuk!

Miinukset: Good value

Plussat: Newly renovated. Modern comfortable room. Great bar on top floor with panoramic view of the city and harbor. Good city wide shuttle service.

Miinukset: Parking costs $25. Heat/air conditioner blower disturbing. Blows over the bed and is noisy. Ended up turning it off. during the night.

Plussat: Very nice hotel, great customer service, comfortable beds and pillows.

Miinukset: Wasn't sure how to utilize the free shuttle service.

Plussat: Gorgeous accommodations

Plussat: Lovely room and common areas. Interesting city.

Miinukset: Paying for parking wasn't so great.

Plussat: Great location. Great Hotel. Great staff.

Plussat: Friendly staff, quiet rooms, clean, central

Miinukset: valey took time

Plussat: Excellent Coustmer service and high quality room!