Hotellit lähellä Boston Loganin kansainvälinen lentoasema lentoasema

Plussat: Breakfast was great with a large choice of both hot and cold. The accommodation was terrific with harbour views and also ideal for the metro or walking into the centre. The staff were very helpful especially when I discovered I had left my laptop on the plane.

Miinukset: I cannot think of one thing that could be improved.

Plussat: What a great surprise it was to see this beautiful hotel. Great value for our money

Plussat: Location, style, size of room, privacy, minimal staff

Miinukset: Don’t like paper cups for coffee. A surprising lapse of taste!

Plussat: What a jewel box in the Boston Harbour and 3mins walking to the North End. Fabulous. Very comfortable

Plussat: Breakfast was eggcelent. Hot breakfast with good choices.

Miinukset: if the shades had darkened the room a little bit more. I am an early riser so it did not bother me, but that is the only negative I could think of.

Plussat: The view hands down. The size of the room was way overboard for two us but we enjoyed the room to spread out.

Miinukset: Can't think of anything!

Plussat: Huge room space, super friendly staff, nice view of the yacht and harbor, great breakfast, lounge with snack and a pool table, Aquarium and Quinsy Market about 5 min. walk

Plussat: Great location in the Boston Harbor. Walking distance to the North end, Quincy Marketplace and downtown. Great view of the harbor and the city skyline. Very relaxing stay. We will be back.

Plussat: Views! Location! Room decor! Bedding! Mattress A++++ Breakfast Staff! Everything was wonderful!

Miinukset: Nothing!

Plussat: Everything ... highlights include: location, size of room, bed/pillow comfort, heated bathroom floor, staff. Perfect trip.

Plussat: Location size of rooms friendliness of staff, not square box rooms like so many ‘named’ hotels.

Miinukset: Nice to have had a liquor bar but no great shakes.

Plussat: Beds and location

Plussat: Everything. Great area! Great room! Great staff!

Plussat: Everything! From the Loft 1 bedroom with comfortable mattress, spa-like bathroom and comfortable living area, we all enjoyed our 3 night stay. The washer and dryer location next to the game room was fantastic and the Observation Deck was phenomenal. The location was right in the heart of everything. Last but not least, the staff were so warm and welcoming. It was like home away from home.

Miinukset: There is nothing negative about this property.

Plussat: Breakfast was not included in our package, which was disappointing as the room rate was very high, so even a continental style breakfast would have been nice.

Plussat: Location was great Building was amazing , unfortunately no pool Great staff

Miinukset: N/a

Plussat: The location was fantastic! We were able to walk to most of the historic areas. Access to the interstate was relatively easy, but if you wanted to only stay in Boston, you would never need your car.

Miinukset: For as much as the room was, it would have been helpful to not have to "buy" things at breakfast. But there is a small kitchenette, so breakfast items could be purchased and used in the room.

Plussat: Excellent location - easy walk to attractions. We used Uber a lot to go to further away attractions like the museum of science, Harvard, legoland and airport. Overall excellent experience. Breakfast is not complimentary but there is a food court at finauel hall which is close by and 7-eleven is across the street. With the efficiency kitchen, we were able to eat breakfast in the room.

Miinukset: For the price of the room, I think the continental breakfast should be included.

Plussat: LOCATION LOCATION LOCATION

Miinukset: No

Plussat: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Plussat: Spacious rooms in a perfect location!

Plussat: Friendly and helpful staff, comfortable bed and linens, high ceilings, and historical aspects of location.

Miinukset: Locked doors prior to checking in made it a bit difficult to actually get in and check-in.

Plussat: Second time staying there and I will not stay anywhere else. Very accommodating! Love this place!!

Miinukset: I liked everything. It was perfect!

Plussat: View of the Harbor was amazing

Miinukset: No

Plussat: Amazing views of the Boston Harbor. Exceptional location and staff went above and beyond to ensure our stay was enjoyable ⭐️⭐️⭐️⭐️⭐️

Plussat: We liked everything in here: location, staff, restaurants, organization. We felt relaxed. Thank you very much!

Plussat: Excellent room, staff, location and view.

Miinukset: Excellent hotel with great staff and a fantastic location.

Plussat: Was clean and service was excellent.

Miinukset: Small room, no hot tub and super expensive.

Plussat: The spa facilities were amazing!

Plussat: It was perfect, location, room, gym facilities and view!

Miinukset: Nothing

Plussat: It was in a great location

Plussat: I was on the 16th floor on the harbour side and 5he view was heart achingly incredible. The staff were very accommodating and attentive with various special requests I had. I ordered room service one night and the whole process was easy, the food wonderful and the service/delivery/presentation was really special. Just loved the whole stay!

Miinukset: Wild have been topped off by having a bathtub

Plussat: Great restaurants and view. Great location Staff excellent

Plussat: Fabulous location. Staff extremely courteous.

Miinukset: Bathroom slightly small.

Plussat: Amazing location, walking distance to many attractions. Staff was very friendly and helpful. Would definitely stay here again.

Plussat: We ate in the Café and it was delicious. Their yogurt and fruit is very tasty and the pastries are delicious!

Plussat: Location, close to everything we wanted to see and do!

Miinukset: Nothing

Plussat: Room is spacious, staff is professional and the location is great.

Plussat: Ideally situated. Rooms were clean and spacious and the beds very comfortable.

Miinukset: Beware - the bath was very slippery when taking a shower.

Plussat: Everything, especially security of the property

Miinukset: Nothing

Plussat: Clean comfortable room

Miinukset: Cold changing room and corridor for pool limited choice of food disappointing menu

Plussat: Desk clerks got us into our room Early after a 10 flight. Sam server excellent service. Larry concierge helpful before stay and met us while at the hotel. Toilet back up. Maintenance up to room ever so quickly

Miinukset: Nothing

Plussat: Staff very welcoming. Great location. Comfortable arrangements. Very Clean. Definitely would come back.

Plussat: Location is great. right next to the water and right next to the convention center!

Plussat: Location was perfect for walking and home base.

Miinukset: Nothing

Plussat: Staff was very helpful!

Miinukset: The drop off by the rail... what a mess.

Plussat: We liked that it was so close to everything

Miinukset: We had to wait until 4:30 for our room to be ready. Check in was at 4. Then we were out all day and expected our room to be clean when we got back. No one came to clean the room. When I called the next morning to let them know they were supposed to send someone up with towels and such. No one came. The hotel clerk told us we can order what we wanted at the bistro. When we went down it was closed. I would have to wait an hour that’s when we left. I would not stay here again

Plussat: We had a medical emergency come up on the last couple of days and my husband was confined to the hospital just as we were scheduled to take a train to New York. The employees were very kind to us, and we appreciated it very much. When we finally were released, the staff was very helpful to us in getting us transport to the airport so we could return home.

Miinukset: We might have had a whole lot more enjoyment without the medical emergency, but that had nothing to do with the hotel.

Plussat: Location to little Italy

Plussat: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Miinukset: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Plussat: The location and the staff was very friendly

Plussat: Decor Cleanliness location

Plussat: Comfort and cleanliness; security; friendliness and professionalism of staff; proximity to the Garden.

Miinukset: Because my wife has difficulty walking, I chose this hotel due to it's proximity to TD Garden. I'm not sure that what I liked about this hotel is enough to justify the cost. I thought parking, or at least breakfast might have been included. I've stayed in comparable rooms at the Marriott Time Square in NYC on past occasions at half the cost. It was difficult to locate the light switches in the dark bathroom; it was difficult to figure out how the shower operated, and because the shower was equipped for handicapped guests, I found it small and awkward to use; it was difficult to figure out how to close and open the curtains in the room which appeared to be power operated but are apparently manually operated.

Plussat: Close to everything and staff was soooooo wonderful!

Miinukset: windows didn’t open.

Plussat: Had an issue with the room but staff took care of it in an appropriate manner

Miinukset: Not having free parking

Plussat: Excellent location with North Station around the corner. Pleasant places to eat nearby. Comfortable room and good sleep. We chose this hotel specifically because we wanted to spend a day in Concord to visit Orchard House the home of “Little Women”. We went by train from North Station to Concord. A return ticket for two cost about forty dollars and we were able to walk to Orchard House entry eight dollars for seniors. This visit was a dream come true.

Miinukset: Male reception staff seemed uninterested and unhelpful. Surprising as every hotel we had stayed in on our tour reception staff were eager to help us. Fortunately the female receptionists were different so maybe wait to get one of them to help you and make you feel welcome.

Plussat: Great Hotel in the perfect Location for exploring Boston. Very friendly staff at valet parking and reception. Great Room and bathroom. Even early Check-in was possible.

Miinukset: Coffee Shop was very crowded and not so well structured. Half of our order was forgotten.

Plussat: The location is perfect for the theater district. Downtown Crossing T Stop just steps away. 15 minute walk from South Station. Rooms are very comfortable.

Miinukset: Nothing comes to mind.

Plussat: loved everything. perfect p;ace to start our honeymoon

Miinukset: nothing. everything was great.

Plussat: Location

Miinukset: -

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Miinukset: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.

Plussat: Very friendly and helpful staff throughout. Very clean, nicely decorated and well kept. Central location. Easy to walk the Boston Freedom Trail from the hotel.

Miinukset: Only thing I didn't love was the mattress. I thought it was a little firm. My wife had no problem with it.

Plussat: Very central, nice location Metro it’s just close by

Miinukset: The person at the check in didn’t had a nice attitude, that usually you expect for a high level Hotel. Same at the coffe shop! Need to do a staff trainee to deal with the guest.

Plussat: Great location and beautiful, clean, modern room.

Plussat: Great location, nice room and breakfast

Plussat: Staff was friendly and accommodating. Great location near Boston Common and Theatre District.

Miinukset: Way overpriced considering the overall quality of the rooms. Beds were uncomfortable and the television had to be rebooted several times.

Plussat: Location was the best

Miinukset: Bathroom had no good place to hang towels. We only had one robe not two as you would expect in a two person room. Only one tea K-kup.

Plussat: Great location and staff were great. I received an unexpected bottle of wine at my door for my birthday.

Miinukset: No

Plussat: I loved the location of being on or near the waterfront. The Seaport is a beautiful location with plenty of activities during the day to take part in and the nightlife is equally active. Public transportation is easily accessible if needed.

Miinukset: A bit pricy for a nights stay, but having had the experience and the proximity to the venue I was attending it was worth it.

Plussat: Good location and spacious room

Plussat: Great location. Walking distance to most sites.

Plussat: Great location, right near the Boston Harbor. Most things are within walking distance, depending of course on your plans.

Plussat: Nice location easy to get around.

Miinukset: This was a 5 star I have stayed at 4 star that I thought were equal.

Plussat: The location is very good

Miinukset: Check out was difficult as charges were added to our room that weren’t ours. A meeting room charge added to a family room should have raised concern and shouldn’t have been added to our bill. We were obviously not part of the large conference that was taking place.

Plussat: Spacious rooms and great location. Fantastic shower

Miinukset: Expensive on site parking and lots of surrounding traffic

Plussat: The staff was very nice and very helpful

Plussat: Very quiet!!! Excellent bedding

Miinukset: Phone was not working

Plussat: Great location. Parking onsite. Fairly decent restaurant.

Miinukset: Restaurant staff is inattentive and poorly trained. Had to call housekeeping everyday of stay. For some reason, they can’t figure out how to replace towels.

Plussat: Staff was soooo helpful and gracious Loved hotel staff especially!!

Miinukset: Nothing

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: Staff very helpful.

Miinukset: The price of brunch.

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very attractive lobby area; extrenely personable and professional staff.

Miinukset: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Plussat: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Miinukset: A bit pricey. But hey .. Its downtown Boston

Plussat: Excellent to stay, but cost is very high for business people.

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Plussat: Location

Miinukset: Room not suited to hold 4 people. Money taken from our account without our knowledge or any accountability. Visa charges when debit card used, charges for unsecured wifi that were not disclosed and two amounts taken from our account without any info as to what they were for as no paperwork provided at checkout.

Plussat: Good location large room

Miinukset: Breakfast could do with potatoes and fresh fruits variety

Plussat: Location to BCEC was excellent!

Miinukset: Nothing

Plussat: Great rooms with little kitchen. Plenty of space. Excellent staff. Very friendly and helpful.

Miinukset: Nothing negative to note

Plussat: excellent location; spacious rooms; very stylish design; nice restaurants and coffee bars close-by; check-out until 12:00pm; several high-chairs available in breakfast room;

Plussat: WALKING DISTANCE (AS A NEW YORKER) TO THE T AND SOME TOURIST SPOTS, EASY PARKING BY MYSELF WITH THE FAIR RATE (COMPARED IN BOSTON). NICE BREAKFAST, BIG SPACE ROOM AND FUNCTIONAL KITCHENETTE FOR FAMILY WITH A TODDLER.

Plussat: Spacious rooms, clean, great breakfast

Miinukset: Complimentary breakfast ends early during weekdays.

Plussat: Loved having hot breakfast available everyday. Room was clean, bed was comfortable, and everybody on the staff was very friendly.

Miinukset: Poor communication. Zero response to reservation issues. Front desk staff would only answer in corporate robo-speak

Plussat: Location great, interior style very well done.

Miinukset: Just a few small things: interior court yard/atrium is an echo chamber so any small noice from the open elevator shaft (elevators make a small clicking sound when they are engaged which normally would never be noticed) but because the shaft is open to the central atrium which is covered in tile the small sounds echo through the entire hotel. If someone is having a conversation in the central atrium the entire hotel is privy to it. The walls are also thin so you seem to know exactly what is going on in the rooms around you. The building was built as a factory not a habitation so it looks really cool but other livable factors like quietness and warmth it lacks. My room was facing the alley where the trash is collected (I was there four nights) every morning at 0300 the garbage truck would back all the way down the alley with its reverse alarm beeping up a storm and then it sounded like a terrorist attack was taking place for a good 20 minutes while every dumpster was thrashed about and emptied into the truck. The front desk staff are typical Boston; coming from Japan where customer service and politeness is excessive, the more austere "here's your room key... what... you need directions on whea to paak, yaaah ovea thea" followed by blank stares... was jarring at first but its authentic and makes for good story telling. The breakfast is wonderful and the staff tending to breakfast things were very warm and pleasant.

Plussat: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Plussat: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.

Miinukset: See above.

Plussat: Very good Location and a lot of history

Miinukset: Very well keep ...

Plussat: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable

Miinukset: No bar to meet our friends we visited

Plussat: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.

Miinukset: No - it was great!

Plussat: Location, staff excellent, car service available great.

Miinukset: bed was so uncomfortable one of the worst in recent experience - sunk in the middle and was not a king. the bathroom was pokey. no heated floors and no double basin. the fire place in room didn't work.

Plussat: Quiet comfortable room

Miinukset: $7 for a cup of coffee and having to ask several times for a refill - just leave the pot!!!!!

Plussat: The location was perfect and most of the staff was very nice.

Miinukset: I paid when I booked my trip but when I went to check out, they said they had no record and were going to bill me another $2,200. They were slow to resolve but was ultimately taken care of. Rooms are SMALL!

Plussat: We loved the location in Beacon Hill and the Moo restaurant.

Plussat: The hotel personnel was extremely friendly.

Miinukset: The whole hotel is old and looking a bit tired. Although the room size was great we didn’t feel very comfortable. The restaurant had a strange smell so we didn’t try it.

Plussat: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am

Plussat: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed

Miinukset: Nothing!

Plussat: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!

Miinukset: Nothing

Plussat: Location and views.

Miinukset: I stayed here a few times. You can tell it’s time to start renovating the rooms. Shower, tile, paint and furniture are starting to show their age!

Plussat: Great staff, lovely room, efficient shuttle service, nice restaurant, and beautiful view.

Miinukset: The location is close to the airport, but not within walking distance of any restaurants.

Plussat: Location, service, view... Everything.

Plussat: I was on a long 9 days plane-automobile trip. Hyatt Regency was my last stop before flying from Logan to San Francisco on American Airlines. I was tired and needed a nice place before flying home. The rooms were spacious, clean & comfortable, the fitness room had an incredible array of exercise equipment, and the breakfast had a wide selection with eggs & waffle/pancake to order plus fresh fruits. The views from my room and the lobby restaurant (where I had breakfast) were incredible. There were no obstructions to hinder my views. Boston harbor from my room at night and the entire Boston skyline from the lobby restaurant at dawn. Breakfast in the lobby restaurant was like a renaissance painting as the sun rose from the east and illuminated the Boston skyline in the west. The lobby restaurnt had a 2-story glass window that ran the entire length of the restaurant. It was wonderful if you like those type of things, and I do like those type of things.

Miinukset: The price was really expensive. For one-night stay at Hyatt Regency Harbor-Side it costs as much as staying at Holiday Inn & Suite Amherst-Hadley for 4 nights. But it offer the convenience for me to get to my flight at Boston Logan quickly and the views are unforgettable. If you have the money then it is worth it.

Plussat: One of the most beautiful hotels I have ever stayed at. Immaculate and very friendly/attentive. The view was unreal!

Plussat: View. Friendliness of staff.

Miinukset: Not enough coffee creamer.

Plussat: Location Location Location

Plussat: Location and bfast buffet. Staff were great. Got special attention.

Miinukset: I've machine not functioning on 12.

Plussat: Killer views of Boston Harbor

Plussat: View of boston from lobby/dining room was the best around. Delicious room service. Awesome beds and room.

Miinukset: - Long wait to check in. - $$$$$ parking ($40+ per day outdoors - not in the city - in the middle of nowhere!) - $$$$$ food ($20+ breakfast buffet - not including coffee or juice...)

Plussat: convienence and free shuttle to airport.

Miinukset: overall it was overly priced. Not worth what we paid for. Resaurant pricey, if you had a car it was costly to park it there overnight.

Plussat: Location , view, the open bar at night .

Miinukset: the prices a bit high

Plussat: Airport shuttle, location.

Plussat: Friendly staff and food was very good at restaurant

Plussat: The staff was very courteous. And room was clean. I would definitely stay at a Hilton Hotel again.

Plussat: Very nice hotel with clean and comfortable room. Free shuttle to the airport and/or the airport T station.

Miinukset: Nothing

Plussat: The service was wonderful! Your staff very courteous!

Plussat: Prompt pick up from the airport after a long intn flight and late arrival

Miinukset: Of course I would have preferred to pay less for my 8hr stay!!!

Plussat: The staff were amazing, I didn’t think I had time for breakfast so they packed it for me to take. Pretty amazing.

Plussat: Staff are friendly I like the way they care for younger children. specially Jessica , William and Victoria from housekeeping.

Miinukset: I don’t like the breakfast coupon . Should be one coupon for the day that customers choose to eat one meal instead only breakfast.

Miinukset: We had a truck unloading right below our window at about 10 o’clock at night

Plussat: Less than 40 mins walk to airport or 10 mins by cab. Comfortable beds. Air-conditioning works well so room was nice and cool when outdoors was overly warm. Helpful staff on front desk. Comfortable seating in bright and airy main foyer.

Miinukset: Decor in rooms a little tired and decor of main foyer looks fresh but very odd design style; the four support pillars appeared to be draped in the cast-off kaftans of Margo Ledbetter. There is little in the way of noise dampening in the main foyer with the TV, background muzak and staff-guest conversations all competing with one another.

Plussat: Great location and very nice for an airport hotel. Excellent shuttle service. They even picked us up after returning our rental car.

Plussat: Breakfast extra charge but good.

Miinukset: Away from central Boston.

Plussat: Staff was prompt and courteous. Helpful.

Miinukset: Meals in the restaurant were crowded and understaffed. However, staff that was present were working hard to serve everyone and were kind.

Plussat: We chose this hotel because of it is near both the airport and mass transit, and because breakfast and evening appetizers are included. It met our expectations on all counts.

Plussat: Very good. Loved the quick cleanup by staff after we finished eating.

Plussat: Breakfast, shuttle, reception , room

Plussat: Very convenient to public transportation. Extremely easy to get to downtown and all the sites of Boston.

Miinukset: Line too long checking in and out...airport shuttle pick up confusing and phone staff didn't give good information and was short Much of the breakfast was cold

Plussat: Close to the airport

Miinukset: Restaurant staff and food not great Shuttle driver not very accommodating

Plussat: Great breakfast and happy hour !

Plussat: Proximity to airport. Also the bar tender that night was a really nice guy & provided superb service

Miinukset: Nothing

Plussat: The room was clean and comfortable. It was great to have the shuttle anytime of the day. And nice that it offered breakfast and snacks

Miinukset: The pool area could be kept up better. And the food at the breakfast was only so-so and not kept very warm

Plussat: Close to airport ,rental car and train.

Plussat: Very nice airport hotel, good breakfast and free shuttle to the airport.

Miinukset: I asked the staff to print a bus ticket for. Although I was traveling alone with a 9 month old baby and a lot of luggage - it was not possible; instead they referred to a room with computers & printers.

Plussat: Welcoming staff, fine modern clean facilities

Miinukset: Very expensive

Plussat: Really good location for the stay we needed.

Plussat: The convenient location was reassuring after a long late flight. Breakfast was very tasty. Staff weee very friendly

Miinukset: Rooms and decor felt tired and dated

Plussat: Extremely convenient for the airport.

Plussat: Locality, comfort

Miinukset: Nothing

Plussat: Loved everything about the property except one thing. The walls were thin. I heard the guests in adjacent rooms. And possibly those above me. Otherwise the hotel was excellent.

Plussat: I needed assistance. I was using crutches. The staff put me in an accessible room and help with bags. Had a lift for the shuttle as well.

Miinukset: I tried three time to call for the shuttle and was put in waiting and when I was transferred to a person the call dropped every time. I had to call the customer service number for help.

Plussat: The staff were lovely and very welcoming, the bed was comfortable and the location very convenient BUT this was dreadful value for money. The hotel is tired and the rooms are not well appointed 500$ and no fridge or water provided - the soap and shower gel etc. supplies are mean and there are no slippers or gowns - I would expect that for 500$

Miinukset: I will never stay at this hotel again - in fact I am now avoiding Hilton all together, because I don't think this was a reasonable price to pay for what was on offer

Plussat: Clean, nice size room. Quality helpful staff

Miinukset: The price didn't include all the extra taxes and city fees until at payment. It was $100 more than quoted for the 1 night due to these fees. I realize these fees are from the government, but they should be included up front.

Plussat: The room and bed

Miinukset: Terrible restaurant

Plussat: The bed was very comfortable

Plussat: No

Miinukset: Bad service

Plussat: location is a major selling point

Miinukset: room was smaller than expected, but did meet our need for being close to the airport to catch a very early morning flight

Plussat: Staff was very helpful and the shuttle service great! Didn’t rent a car so getting to the airport and train station was huge. Breakfast included was very good and the bar in the evening convenient.

Miinukset: Love seat in the room not comfortable.

Plussat: Airport shuttle. Friendly front desk. Large rooms with queen beds.

Miinukset: The bathroom door is a "barn" type door so it leaves gaps so everyone in room can see/hear what is going on in bathroom.

Plussat: The comfortable bed.

Miinukset: Well beginning with the front desk lady who gave nothing but attitude and being rude, the pool was cold, I did not get the room I reserved plus the bathroom door was chipped. I definitely will not be staying here again that's for sure.

Plussat: Nice size room, comfy bed, big TV, close to the airport. Staff was very friendly. We were able to check in early, which was great

Miinukset: No microwave

Plussat: Breakfast was good but very expensive considering the cost of the room. Staff was friendly and helpful. Shuttle service to the airport was appreciated.

Miinukset: The privacy door for the toilet/shower area was not operable. There was no cold water in the sink, only hot - very hot! No adjustment to our bill was offered to compensate for these problems.

Miinukset: We definately do not like the sliding, see through bathroom doors..No real privacy

Plussat: Exceptional comfort and friendly staff.

Plussat: great breakfast, appreciated the free lifts to and from the hotel and airport

Plussat: This is a nice facility close to downtown Boston and access to the city by subway

Plussat: The location was perfect for me

Miinukset: The room decor was weary although the bed was comfortable. I wish that housekeeping had checked the toilet while they were preparing the room.

Plussat: The property was lovely, great location, close to aquarium and Quincy market

Plussat: Good and convenient location; Courteous staff.

Miinukset: No provision for making tea.I Would have preferred a kettle to a coffee percolater in my room