Pozza di Fassa hotellia

Plussat: Stuff excellent , food excellent, my disappointment was wellness, location also ok

Miinukset: swimming pol is small , sauna is to much hot , really to hot , also all this can be accepted but no water in wellness to drink , just tea, and tea from bag .. this little mistake flash joy of wellness, they should offer more fresh drinks in wellness, people after sauna are totally dehydrated so to drink tea from bag is just more diuretic , drain water out, not good.

Plussat: Good restaurant

Miinukset: Wifi does not work on the upper floors

Plussat: The staff was very service oriented and friendly - they worked together like a team for our comfort and good times.

Miinukset: Nothing. What can be improved, not necessarily, would be slightly larger locker (or no locker but an open rack for everyone?) inthe ski room, but even that was OK.

Plussat: Everything good - location, breakfast, room, sauna, ski room, restaurant.

Miinukset: Only one - internet, could be better

Plussat: The spa was awsome and the view of the mountain was incredible

Plussat: The brand new wellness centre is amazing. We enjoyed the location of the hotel. Friendly staff, nice atmosphere, good breakfast. Car park on site available. Would stay again but in a different room.

Miinukset: The room felt very old and had a smell of dust (I'm guessing only the standard small rooms might be like that. Pillows were horrible, so hard you can't sleep on them. Mattress felt very worn too. Shame the saunas were only available for 2-3 hours in the afternoon.

Plussat: Good and rich Breakfast, friendly and courteous staff. a lot of information on possible activities. Room was clean

Miinukset: A tad old fashioned.

Plussat: The whole staff in the hotel was very helpful and friendly, especially thanks to Cinzia and Elena for kindness during our visit. Breakfast was amazing and the second room we staid in was very cosy.

Miinukset: We really liked everything in Garnì Lastei, but we didn't like the fact that Booking did show us pictures of totally different room, when we were making our reservation. So, we were quite disappointed when we arrived and got our room, which we later upgrated. This was not Garnì Lastei's fault, there was just an error in Booking.com - system.

Plussat: Great sized Room, really good breakfast, excellent hosts, very clean , good value for money, nice bar, games room.

Plussat: Great location and friendly staff. The hotel was extremely clean and the room very comfortable with a great view. The owner was also a biker and we shared some considerations and gave some good advices on the itinerary in the area. In addition the breakfast was great and the owner also was the one preparing all the cakes with special attention to organic ingredients. The garage is big and was great to have a secure place to put my bike in the evenings.

Plussat: we liked everything.In particular we appreciated the availability of the owners and of the staff.

Miinukset: everithing was excellent.

Plussat: Great hosts and best facilities

Miinukset: All was perfect

Plussat: Very helpful & friendly staff - they went above & beyond!

Miinukset: Bar fridge in room.

Plussat: The view of the mountains and a forest was amazing! We saw the deer just in front of the windows!

Plussat: Nice & very cosy hotel. Fantastic staff taking a good care about all your needs/ questions.

Plussat: Nice, clean room. Very friendly and helpful hosts. Has a car garage which is very useful when very cold or snowy.

Miinukset: Breakfast was a little poor.

Plussat: Excellent customer service - probably the best we’ve ever experienced in 5 years living and traveling in Italy! All staff were very friendly and attentive. Excellent breakfast and location! It’s easy to walk to Qc Terme from there and hotel customers can benefit from a discount. It’s also easy to walk to a nice trail where you can cycle or run in the morning.

Miinukset: The rooms are nice but feel like they could use a little “modernisation”. The kitchen area was nice to have but the fridge wasn’t plugged in and the instruction leaflet was still in the dishwasher so it felt as if they hadn’t finished unpacking and setting up the appliances. It’s a really nice touch that they offer aperitivo at the restaurant upon check in but it would have been nice to know this in advance as we had made other plans. Also annoying to have to wear a swimming cap in the pool...

Plussat: The restaurant

Plussat: Great location ,good food and view.

Plussat: Custom oriented

Miinukset: Could be more information in english.

Plussat: Meals were great, both breakfast and dinner, plus we found the hotel shuttle to the skiing areas really handy and efficient! The staff was really kind and the wellness area very nice

Miinukset: parking is not ready available for all guests and the ski room is not connected to the hotel from the inside you need to climb stairs to get there and again from the ski room to the hotel, but if you ask for help the staff does help you

Plussat: extremely friendly personal; great dinner; close to QC Terme

Plussat: the food was excellent as well as the serving-thanks to Radu and Christian, great location for the ski slopes with complimentary ski bus to nearby slopes, excellent spa facility, offered 10% discount to the local ski rent shop and to the Therme. Thank you to All staff that made my stay very enjoyable:)

Miinukset: maybe the lift would need an upgrade-it was a bit slow :)

Plussat: Everything was great stuff as well and lovely atmosphere also swimming pool is small but amazing

Miinukset: Nothing

Plussat: Ystävällinen henkilökunta, siisti huone, hyvä aamupala

Miinukset: Ravintola varattu lähinnä täysihoidon asiakkaille illalla. Spa:ssa ei ollut mahdollisuutta yksityisyyteen suihkussa.

Plussat: It's close to the slopes and to the center

Plussat: Breakfast was good =) Staff was amazing, Dinner was awesome ! Spa was nice =) prices for the drinks are good!

Miinukset: I thought all rooms look like the rooms on the pics, but this is just for the suite. Basic rooms are not to recomend. Very old. Bathroom ugly. In the Shower you have to wait 3 minutes for the warm water, and dont stop it, otherwise it gets cold again. The whirlpool from the pics does not exist =(

Plussat: The hotel was very nice. The staff took the time to make sure everything was in order. The breakfast was excellent. The location is perfect.

Miinukset: Everything was very nice. My only wish was that my single room, had a bit more room. It was very tight. But the saving grace was a nice balcony I could step out on.

Plussat: I had there only breakfast. It was excellent!

Plussat: Really nice and helpfull staff. Beautifull hotel and very clean. Nice pool / sauna / wellness / gym.

Miinukset: It was a 8 minute walk to the centre of Vall di Fassa. But; the hotel got an ski bus service from and to ski area! Really nice add on

Plussat: Location and views are beautiful. Hotel lobby is like a cost country house, very lovely. There was a balcony with chairs facing the forest in our room. Stuff was extremely welcoming and helpful. As a bonus gift, they provide shampoo and creme made with local thermal water.

Miinukset: It was really cold in the room, stuff barely speaks English however they were really friendly anyway. Breakfast was quite poor.

Plussat: Wonderful location and accomdating staff.

Plussat: I loved the warm pool and the thermal cave. I liked the decor in the salons downstairs, very warm and posh in some places. It is a family business and the host was very warm and helpful. I really liked the food served here! A lot of food for dinner though (3-4 courses), but good value for money.

Miinukset: The rooms in the new part of the hotel were quite basic (e.g. wooden floors could have had carpets). The host doesn't speak much English (luckily their son could step in and help). Bath products were not enough for a family of four (shampoo for two people only and no conditioner). General facilities very good quality overall. We went mid April and didn't know the remote areas are closed off ski season and struggled finding places to eat. It is a ghost town off season! (hotels and restaurants close completely end of April until June and October until beginning of December). Cable cars and ski lifts are closed as well! Amazing mountain views though. The Dolomites Road is the most amazing mountain road I have ever seen! Worth going during the winter season for skiing and during the summer for exploring.

Plussat: Awesome place to stay! We wanted a place next to the main mountain attractions and the location was great. The staff is super friendly and understanding, recommend it to anyone who wants to visit the Dolomites.

Plussat: Place was nice but the pool closed at 8pm, so we couldn’t enjoy any of that part. However, it did look nice. Overall stay was good, but nothing spectacular. The breakfast area had a great view of the mountains.

Miinukset: Beds were a little hard and only 1 pillow (but that seems to be normal for the area). Still slept well

Plussat: Indoor pool very nice e the thermal cave

Miinukset: Problem with heating system and telephone

Plussat: Nice hotel , good staff, very good meals , amazing SPA. We enjoyed our stay.

Plussat: Room is pretty big, clean, heated... Very nice view of the mountains and the villas.

Miinukset: Pillows a bit stif.

Plussat: Our stay at Hotel Villa Mozart was great. The room was extra clean and with a nice view of the mountains. The staff was extremely friendly and helpful, and went far out of their way to make our stay extra amazing. For example, since we went there at the beginning of May, when it's low season in Val di Fassa, the hotel restaurant wasn't providing dinner, likewise, quite a few restaurants in Pozza di Fassa were closed. So, one night the owner of the hotel drove us (we came by train/bus) to the nearby town for us to get dinner at a nice restaurant there. Would definitely come back!

Plussat: Very tasty breakfast, nice view from the room, nice staff

Plussat: Very good location in Pozza and a perfect hotel after a long days motorcycling from the Red Bull Ring in Austria via Slovenia. Friendly welcome and personally shown down to secure, warm garage below hotel to park bike. Machine in lobby to polish boots was used, no charge. Breakfast excellent and all good with plenty off coffee, other travellers friendly. Left my mobile in room but hotel contacted me to ask how to proceed and I had it returned to my home in UK. Reimbursed them for P&P. Would stay again but for longer and spend more time exploring the fantastic area nearby.

Plussat: The hotel is so cozy and comfortable like a granny’s house! Very polite staff there, tasty food and a good location.

Plussat: Very clean, owner is so friendly, breakfast is the best

Miinukset: Nothing, simple and lovely one.

Plussat: Staff in this hotel is really very polite and professional. Hotel is generally confortable, but some further investments are needed in future.

Miinukset: Behavior of general manager was very strange. After our arrival we have noticed that our room was cold. This issue was solved really quick, but his reaction was totally unpolite.

Plussat: Perfect hotel! Staff, service, cleanliness, Wellness center, and the most important- shuttle bus from the hotel to BUFAURE lift station: 3 times in the morning, back pick up upon call.

Plussat: Great spa included in price - very nice dinner even although not booked, 30€ each including 50cl of wine - nice clean room - private parking in front of hotel - walking distance of town - good bar open till late - great view from room

Miinukset: Nothing

Plussat: Not bad, but too expensive for that quality.

Miinukset: The staf

Plussat: The panorama from the room is wonderful,there are mountains all around. The wellness area is new and very nice. Breakfast diversified ,not only croissants.

Plussat: The staff was really friendly and helpful! The spa area was very relaxing. The room was modern, quiet and comfortable. The WIFI was very good. There was enough parking spaces outside of the hotel.

Plussat: Friendly and comfortable hotel with a wonderful staff. We were there to hike, so the delicious and varied breakfast was welcome. The rooms all have balconies and are clean and very comfortable. The town is a 5 min walk and the spa is a 5 minute walk. A great place to stay in Pozza!

Plussat: We were in Italy for 3 weeks and had the hotel breakfast at 8 different hotels. This was the freshest pastries and best croissants of them all!! Would stay there again for the food!

Miinukset: Nearby construction cranes detracted from the views.

Plussat: The double room was small. Everything else was better than expected. Plenty of space on parking.

Plussat: Clean and close to the slopes, bars and restaurants but tucked away enough to have a clam stay. Free parking, ski room and lovely breakfast are a massive plus!

Miinukset: Nothing

Plussat: Clean rooms, nice view

Miinukset: Breakfast is frustrating

Plussat: Perfect and simple little hotel in Val di Fassa. Room was nice and clean. Breakfast included is good. Great value for money

Plussat: It's the nice and small hotel that is located very close to Pozza - Buffaure lift. Pozza di Fassa is very quiet village.

Miinukset: —

Plussat: good breakfast

Plussat: Friendly staff, quiet location, large room, good breakfast

Miinukset: Room was a bit dark

Plussat: The place was very quite and clean. The room was big enough and the bathroom ok! Breakfast is amazing! The staff was very friendly and available.

Miinukset: Nothing!

Plussat: Clean and cozy hotel, good location, extremely friendly and helpful staff

Plussat: food was good

Miinukset: dated

Plussat: Location

Miinukset: N/A

Plussat: Breakfast choice

Miinukset: Thin walls

Plussat: Very good location. Close to restaurants, shops and lifts. Very nice personnel. Clean rooms. Price adequate to the hotel standard.

Miinukset: No vegetables at breakfast. Nothing!

Plussat: Everything and stuff especially

Plussat: great location close to lifts

Plussat: Rich breakfast, very clean rooms, interior from the 90s (the good stuff), friendly staff who only speaks Italian

Miinukset: uncomfortable pillow, staff who speaks German oder English would be great

Plussat: We enjoyed the balcony view.

Miinukset: Although this hotel was described as pet-friendly, there was nothing friendly about the staff. Would describe the breakfast, staff, room and overall stay as mediocre at best.

Plussat: Hottellin henkilökunta ystävällistä ja aamiainen oli hyvä. Ehkä suomalaiseen makuun vähän liikaa kakkuja, mutta mukava lisä ne olivat. Sijainti oli paras mahdollinen, aivan hiihtohissien ala-aseman lähettyvillä ja ylhäälltä löyvät polut olivat ehkä koko reissumme kauneimmat. Voisin helposti mennä tänne uudelleen ja varata Hotel Bernardin uudestaan.

Miinukset: Lähtiessämme maksukortit eivät toimineet ja jouduimme nostamaan rahaa automaatista. Sinne oli hitusen matkaa ja automaatti ruuhkainen, mutta tästäkin selvittiin.

Plussat: Breakfast good

Miinukset: Room smelt musty, was dull and needed a coat of paint

Plussat: breakfast and location are great!

Miinukset: staff not friendly nor useful, rooms can be quite small, we did not have any balcony/terrace.

Plussat: A very clean, comfortable hotel in an excellent location. Very good breakfasts with a large choice of cakes.

Miinukset: Nothing really, pillows were a bit hard, dimly lit bedroom.

Plussat: Easy walk to town along the river, supermarket close by also vajolet cablecar and pizza restaurant next door.

Miinukset: On a busy road - we had a rear facing room so not a problem but if you wanted your window open and had a front room would be an issue

Plussat: breakfast, location and staff were so good. ski room was awesome to dry boots after skiing

Miinukset: A lot of noise from Via De Dolomito also during the night

Plussat: Paikka itsestään

Miinukset: Sisustus

Plussat: Nice balcony, nice Stube.

Miinukset: Tiny shower, sink that does not drain, weak internet. And please, improve the coffee at breakfast, it is below all standards.

Miinukset: Service Level low

Plussat: parking close to hotel. good location. very nice guys in the front desk and in the bar. nice breakfast. good place.

Plussat: Fantastic value for money, excellent breakfast and dinner and family apartments with two separate rooms. Typical alpinr hotel with a good views of the money.

Miinukset: Rooms are a little dated if you are a snob.

Plussat: Nice and helpful staff. Good location, convenient parking. Purely.

Miinukset: Modest and small rooms. Loud heaters. Little variety of breakfast. Tasteless coffee.

Plussat: Lovely decoration and helpfull staff.. totally worth it!!

Plussat: Location, clean rooms, friendly staff.

Miinukset: Small shower and bad heating in the bathroom.

Miinukset: Parking is a bit annoying because there is not enough parking spots. Otherwise superb hotel.

Plussat: The location is very good, staff is super friendly and the room was nice and comfortable.

Miinukset: It was a bit too expensive for what you get and the breakfast could be more diverse.

Plussat: Aamupala välttävä

Miinukset: Aamupalalla vähempi makeaa ja enempi suolaista syötävää

Plussat: One night the food was very good but portions too large as there was 6 courses. The staff were friendly. Parking was good.

Miinukset: Food was mostly poor. The hotel is tired looking and is in need of an upgrade. You could only access WiFi next to the reception which meant that those tables were busy.

Plussat: Nothing, terrible experience. I would not recommend stopping in this hotel. The only positive point is the Dolomites.

Miinukset: Very bad sewer smell in the room. Very very noisy hotel, could not sleep 2 nights as they had groups of young people and since nobody is there after 11pm, they can do as much noise as they want. No wifi in the rooms, no working telephone in the room, no staff on duty after 11pm, so in case of emergency, nobody is there to help and no working phone ! Very bad breakfast and staff. All the equipment are old and need to be refurbish, especially the floor carpet. After complaining to the reception clerc about my smelly room, located next to the noisy elevator, she told me that the owner (living in south Italy) don't care and don't want to modernise the hotel. We prepaid the rooms, and were stucked for 3 nights in this nightmare. Do not book this hotel !

Plussat: The best thing is hotel’s location!

Miinukset: Room and especially bathroom seem to be from 80’ of the last centry

Plussat: Swimmimg pool and sauna were nice additions to the stay. Friendly staff on reception. A bit strange that we were not allowed to change seating at a dinner where it was was almost an empty restaurant.

Miinukset: The hotel is quite old, although has its Italian flare. Room was a bit coldish, probably due to a balcony door not quite holding the temp inside. Breakfast is not quite up to a normal standard as to my expectations.

Plussat: Staff was incredibly helpful and kind. Location was perfect!

Plussat: Very comfortable very friendly, food was lovely

Miinukset: Needs a bit of TLC it's very old and run down,dinning room was cold

Plussat: I like the hotel, the people there, the view... It was amazing i get early - coffee is ready, come back from skiing - the room is white, clean and warm. Highly recommended.

Miinukset: n/a

Plussat: Close to a ski area. Breakfast was varied and plentiful. Plenty of hot water.

Miinukset: Door to balcony had no darkening curtains. We were above the parking lot, the lit parking lot. I had to hang our extra blanket to block out the light.