Pozza di Fassa hotellia

Plussat: Very comfy bed. Room size perfect and bathroom also really nice and clean. The restaurant food was excellent and the staff very friendly. The hotel organized several little evening events such as Grappa Tasting and cocktail for example before dinner.

Miinukset: Better international TV selection. We stayed during the Olympics and unfortunately the main Italian channels did not broadcast any events

Plussat: Very spacious room with balcony, comfortable and nicely decorated common areas, superb breakfast

Miinukset: Even if it is classified as pet friendly, dogs are not allowed in the common area but only in the room, accessing the hotel from the service entrance, regardless of dog size

Plussat: Friendly staff, kids club was great and afternoon snacks provided. We’re happy to keep our bags for 3 days after our stay which was great.

Miinukset: Location was a bit far from town with no easy footpaths to follow

Plussat: I had there only breakfast. It was excellent!

Plussat: The spa was awsome and the view of the mountain was incredible

Plussat: We liked the staff, very friendly and hospitable! We liked the fact we were able to eat dinner in the hotel, it was delicious, accompanied by a tasty italian wine. About the room? Cozy, warm, clean. Perfect for an escape to Dolomites. Oh yes, the pool and sauna were the thing we needed after a long day on a slopes.

Plussat: The brand new wellness centre is amazing. We enjoyed the location of the hotel. Friendly staff, nice atmosphere, good breakfast. Car park on site available. Would stay again but in a different room.

Miinukset: The room felt very old and had a smell of dust (I'm guessing only the standard small rooms might be like that. Pillows were horrible, so hard you can't sleep on them. Mattress felt very worn too. Shame the saunas were only available for 2-3 hours in the afternoon.

Plussat: Good and rich Breakfast, friendly and courteous staff. a lot of information on possible activities. Room was clean

Miinukset: A tad old fashioned.

Plussat: Very clean

Miinukset: Wifi - one device per person for free, the second one - 10€. Staff not really friendly and speaking poor English or not at all. Strongly prohibited to eat anything in the room. Room (deluxe one) is very small. City tax has to be payed by cash only. Didn’t get fiscal receipts for all I paid in the property (but I don’t know fiscal law in Italy).

Plussat: Very confortable room for a good price, it has a skibus stop just in the door, so its perfect for skiers. It has a really complete breakfast. And the owners are so kind, they made me feel like home! Thank you very much Lastei family!

Plussat: Great location and friendly staff. The hotel was extremely clean and the room very comfortable with a great view. The owner was also a biker and we shared some considerations and gave some good advices on the itinerary in the area. In addition the breakfast was great and the owner also was the one preparing all the cakes with special attention to organic ingredients. The garage is big and was great to have a secure place to put my bike in the evenings.

Plussat: we liked everything.In particular we appreciated the availability of the owners and of the staff.

Miinukset: everithing was excellent.

Plussat: Great hosts and best facilities

Miinukset: All was perfect

Plussat: The staff at Garni Lastei were fantastic , giving us loads of information and taking a genuine interest in making our stay extra special. The room was gorgeous with super views and a lovely bathroom too. Breakfast was generous with wonderful homemade bread & cakes every day.

Miinukset: The only two small improvements would have been facilities to make tea & coffee in the room and more fresh fruit rather than tinned at breakfast, otherwise it was perfect.

Plussat: Welcoming hosts, great atmosphere at the hotel, good parking, great pastries in breakfast, nice balcony, quiet room.

Miinukset: Breakfast buffet can be upgraded with vegetables and more types of eggs.

Plussat: Nice & very cosy hotel. Fantastic staff taking a good care about all your needs/ questions.

Plussat: Excellent customer service - probably the best we’ve ever experienced in 5 years living and traveling in Italy! All staff were very friendly and attentive. Excellent breakfast and location! It’s easy to walk to Qc Terme from there and hotel customers can benefit from a discount. It’s also easy to walk to a nice trail where you can cycle or run in the morning.

Miinukset: The rooms are nice but feel like they could use a little “modernisation”. The kitchen area was nice to have but the fridge wasn’t plugged in and the instruction leaflet was still in the dishwasher so it felt as if they hadn’t finished unpacking and setting up the appliances. It’s a really nice touch that they offer aperitivo at the restaurant upon check in but it would have been nice to know this in advance as we had made other plans. Also annoying to have to wear a swimming cap in the pool...

Plussat: The restaurant

Plussat: Great location ,good food and view.

Plussat: Custom oriented

Miinukset: Could be more information in english.

Plussat: Meals were great, both breakfast and dinner, plus we found the hotel shuttle to the skiing areas really handy and efficient! The staff was really kind and the wellness area very nice

Miinukset: parking is not ready available for all guests and the ski room is not connected to the hotel from the inside you need to climb stairs to get there and again from the ski room to the hotel, but if you ask for help the staff does help you

Plussat: extremely friendly personal; great dinner; close to QC Terme

Plussat: almost everything

Miinukset: too cool temperature of the room

Plussat: Location and views are beautiful. Hotel lobby is like a cost country house, very lovely. There was a balcony with chairs facing the forest in our room. Stuff was extremely welcoming and helpful. As a bonus gift, they provide shampoo and creme made with local thermal water.

Miinukset: It was really cold in the room, stuff barely speaks English however they were really friendly anyway. Breakfast was quite poor.

Plussat: Wonderful location and accomdating staff.

Plussat: I loved the warm pool and the thermal cave. I liked the decor in the salons downstairs, very warm and posh in some places. It is a family business and the host was very warm and helpful. I really liked the food served here! A lot of food for dinner though (3-4 courses), but good value for money.

Miinukset: The rooms in the new part of the hotel were quite basic (e.g. wooden floors could have had carpets). The host doesn't speak much English (luckily their son could step in and help). Bath products were not enough for a family of four (shampoo for two people only and no conditioner). General facilities very good quality overall. We went mid April and didn't know the remote areas are closed off ski season and struggled finding places to eat. It is a ghost town off season! (hotels and restaurants close completely end of April until June and October until beginning of December). Cable cars and ski lifts are closed as well! Amazing mountain views though. The Dolomites Road is the most amazing mountain road I have ever seen! Worth going during the winter season for skiing and during the summer for exploring.

Plussat: Awesome place to stay! We wanted a place next to the main mountain attractions and the location was great. The staff is super friendly and understanding, recommend it to anyone who wants to visit the Dolomites.

Plussat: Place was nice but the pool closed at 8pm, so we couldn’t enjoy any of that part. However, it did look nice. Overall stay was good, but nothing spectacular. The breakfast area had a great view of the mountains.

Miinukset: Beds were a little hard and only 1 pillow (but that seems to be normal for the area). Still slept well

Plussat: The property was clean and parking was never an issue. The staff were polite and courteous but communication was difficult with no Italian. Delicious fresh orange juice at breakfast. Relaxation room was a nice space to unwind.

Miinukset: The food unfortunately was poor and much better to be had elsewhere. The outdoor jacuzzi looks so inviting but is only at a tepid temperature which was a disappointment. The spa lacked any sense of luxury (disappointing massages) and was overcrowded most evenings.

Plussat: Indoor pool very nice e the thermal cave

Miinukset: Problem with heating system and telephone

Plussat: Our stay at Hotel Villa Mozart was great. The room was extra clean and with a nice view of the mountains. The staff was extremely friendly and helpful, and went far out of their way to make our stay extra amazing. For example, since we went there at the beginning of May, when it's low season in Val di Fassa, the hotel restaurant wasn't providing dinner, likewise, quite a few restaurants in Pozza di Fassa were closed. So, one night the owner of the hotel drove us (we came by train/bus) to the nearby town for us to get dinner at a nice restaurant there. Would definitely come back!

Plussat: Very tasty breakfast, nice view from the room, nice staff

Plussat: Very good location in Pozza and a perfect hotel after a long days motorcycling from the Red Bull Ring in Austria via Slovenia. Friendly welcome and personally shown down to secure, warm garage below hotel to park bike. Machine in lobby to polish boots was used, no charge. Breakfast excellent and all good with plenty off coffee, other travellers friendly. Left my mobile in room but hotel contacted me to ask how to proceed and I had it returned to my home in UK. Reimbursed them for P&P. Would stay again but for longer and spend more time exploring the fantastic area nearby.

Plussat: The hotel is so cozy and comfortable like a granny’s house! Very polite staff there, tasty food and a good location.

Plussat: Very clean, owner is so friendly, breakfast is the best

Miinukset: Nothing, simple and lovely one.

Plussat: It's close to the slopes and to the center

Plussat: Everything was great stuff as well and lovely atmosphere also swimming pool is small but amazing

Miinukset: Nothing

Plussat: Ystävällinen henkilökunta, siisti huone, hyvä aamupala

Miinukset: Ravintola varattu lähinnä täysihoidon asiakkaille illalla. Spa:ssa ei ollut mahdollisuutta yksityisyyteen suihkussa.

Plussat: Breakfast was good =) Staff was amazing, Dinner was awesome ! Spa was nice =) prices for the drinks are good!

Miinukset: I thought all rooms look like the rooms on the pics, but this is just for the suite. Basic rooms are not to recomend. Very old. Bathroom ugly. In the Shower you have to wait 3 minutes for the warm water, and dont stop it, otherwise it gets cold again. The whirlpool from the pics does not exist =(

Plussat: Amazing cuisine and excellent serving. Luxurious choice at the bar. The indoor/outdoor swimming pool is suitable for children. Close to the ski lift. Friendly staff and good roomkeeping. Amazing solution with turning the room table into an extra bed.

Miinukset: I would prefer not feather but hypoallergenic pillows and blankets. Rooms are small. There is no heated towel rail in the bathroom so there isn’t much room for drying a bathrobe, swimsuit and sportswear. Too long to wait until hot water goes.

Plussat: The hotel was very nice. The staff took the time to make sure everything was in order. The breakfast was excellent. The location is perfect.

Miinukset: Everything was very nice. My only wish was that my single room, had a bit more room. It was very tight. But the saving grace was a nice balcony I could step out on.

Plussat: I had arrived to the hotel really late and was worried I wouldn't be able to check in. They were very accommodating and even helped out when I couldn't figure out how to get into my room.... stupid tourist alert. But they were super kind and helpful! Loved how cute it was there.

Miinukset: The view of that empty parking lot next to the hotel wasn't that cute, but the mountains were stunning and I LOVED the balcony.

Plussat: Staff in this hotel is really very polite and professional. Hotel is generally confortable, but some further investments are needed in future.

Miinukset: Behavior of general manager was very strange. After our arrival we have noticed that our room was cold. This issue was solved really quick, but his reaction was totally unpolite.

Plussat: Perfect hotel! Staff, service, cleanliness, Wellness center, and the most important- shuttle bus from the hotel to BUFAURE lift station: 3 times in the morning, back pick up upon call.

Plussat: The staff was really friendly and helpful! The spa area was very relaxing. The room was modern, quiet and comfortable. The WIFI was very good. There was enough parking spaces outside of the hotel.

Plussat: We were in Italy for 3 weeks and had the hotel breakfast at 8 different hotels. This was the freshest pastries and best croissants of them all!! Would stay there again for the food!

Miinukset: Nearby construction cranes detracted from the views.

Miinukset: The room was to hot and small! The bed for the third person was way to small. During the night we had to keep the window open (and it was winter) to have a decent temperature.

Plussat: Clean and cozy hotel, good location, extremely friendly and helpful staff

Plussat: Clean and close to the slopes, bars and restaurants but tucked away enough to have a clam stay. Free parking, ski room and lovely breakfast are a massive plus!

Miinukset: Nothing

Plussat: It's the nice and small hotel that is located very close to Pozza - Buffaure lift. Pozza di Fassa is very quiet village.

Miinukset: —

Plussat: good breakfast

Plussat: Clean rooms, nice view

Miinukset: Breakfast is frustrating

Plussat: Friendly staff, quiet location, large room, good breakfast

Miinukset: Room was a bit dark

Plussat: The place was very quite and clean. The room was big enough and the bathroom ok! Breakfast is amazing! The staff was very friendly and available.

Miinukset: Nothing!

Plussat: Staff very kind and helpful. Good breakfast and dinner. Good facilities.

Miinukset: The beds were not so comfortable.

Plussat: food was good

Miinukset: dated

Plussat: Very good location. Close to restaurants, shops and lifts. Very nice personnel. Clean rooms. Price adequate to the hotel standard.

Miinukset: No vegetables at breakfast. Nothing!

Plussat: Everything and stuff especially

Plussat: Rich breakfast, very clean rooms, interior from the 90s (the good stuff), friendly staff who only speaks Italian

Miinukset: uncomfortable pillow, staff who speaks German oder English would be great

Plussat: Location, friendliness of the staff, helpfulness of the staff. I was departing at 4 am, they prepared for me breakfast (take away), showed everything that I needed. Breakfasts are good enough, however, it is better to have mayonnaise for boiled eggs. Also, it is good to have the variety of boiled eggs (1m, 2m, 3m)... as far as I know there were 5m eggs only.

Miinukset: I could hear snoring of my neighbors, shower above and toilets flushes all time long. :(

Plussat: The hotel is in a very convenient and strategic location; the cable cart is just in front of hotel . and is very safe. It's a 2 star hotel, but super clean. The breakfast has been really rich everyday . The staffs are very kind and friendly. I hope to return !

Miinukset: Nothing

Plussat: We enjoyed the balcony view.

Miinukset: Although this hotel was described as pet-friendly, there was nothing friendly about the staff. Would describe the breakfast, staff, room and overall stay as mediocre at best.

Plussat: Hottellin henkilökunta ystävällistä ja aamiainen oli hyvä. Ehkä suomalaiseen makuun vähän liikaa kakkuja, mutta mukava lisä ne olivat. Sijainti oli paras mahdollinen, aivan hiihtohissien ala-aseman lähettyvillä ja ylhäälltä löyvät polut olivat ehkä koko reissumme kauneimmat. Voisin helposti mennä tänne uudelleen ja varata Hotel Bernardin uudestaan.

Miinukset: Lähtiessämme maksukortit eivät toimineet ja jouduimme nostamaan rahaa automaatista. Sinne oli hitusen matkaa ja automaatti ruuhkainen, mutta tästäkin selvittiin.

Miinukset: It was a bit too cold in the room.

Plussat: Breakfast good

Miinukset: Room smelt musty, was dull and needed a coat of paint

Plussat: breakfast and location are great!

Miinukset: staff not friendly nor useful, rooms can be quite small, we did not have any balcony/terrace.

Plussat: The apartment was really nice and clean, in a perfect location (it was a really good base for day trips around the area). The Host was very kind and nice, willing to help about every thing. Highly recommended !!.

Miinukset: Coffee machine makes something what isn't a real coffee. Cakes was old and not fresh.

Plussat: Wow ! Such a beautiful place the location! River and mountains , the receptionist was very lovely and helpful , the room was small but cozy , hearts everywhere! Close parking. Close to a small river .

Plussat: Paikka itsestään

Miinukset: Sisustus

Plussat: Lovely decoration and helpfull staff.. totally worth it!!