Puchong hotellia

Plussat: Staff is very helpful and friendly. Good job to those janitor that came proactive to wipe and make sure it is dry at the swimming pool area, to me it makes it safe because kids are running around. Basement car park has frequent security guard around.

Miinukset: The mattress is too soft for me.

Plussat: The location is handy for my work and the staff are all polite

Miinukset: Very bad room service - all employees on the phone and in kitchen need to learn the menu, remember orders rather than multiple call backs and understanding the difference between vegetarians and vegans.

Plussat: Good hospitality

Plussat: Towels are old. They missed out one pillow when changing pillow case. There was strong hair oil smell on one of them.

Plussat: Great breakfast with lots of choices. Staff was friendly and ready to serve

Miinukset: Nothing

Plussat: Design and environment

Miinukset: Not really good enough experience during process check-in with the staff, staff not full fill my request. There’s some coffee stains found on pantry table in the room.

Plussat: Location and room cleanness

Miinukset: A bit noisy in the night and outside of hotel was under road construction

Miinukset: I would have given 'Excellent' rating also for Value for money if they have provided a comb in the room. It's something of rather insignificant value and standard in other hotels, but here I have to call to request for one.

Plussat: Many small restaurents

Miinukset: Dirty towels

Plussat: Location

Miinukset: NA

Plussat: Smoking area, lounge..fuhh...its really great I also can ask additional blanket..the pillow, blanket, mattress cover, it is so comfortable...

Miinukset: Sharing iron, should be prepare for all room or at least family room I cant regulate d water heater to warm or cold temp, its always heat..

Plussat: Big family room

Miinukset: There's ants on the bed and the TV channels are limited

Miinukset: There was only one lift and the lift is closed for maintenance. There was no prior notice regarding the lift maintenance and I have to climb the stairs to 3rd storey with luggages and there is no offer of help for me.

Plussat: Very clean environment

Miinukset: Lift spoilt

Plussat: Aircond not cold enough. Lif under maintenance

Plussat: Location is convenient for breakfast.

Miinukset: It is only 2 reserved parking. The lift has been under maintenance for few weeks, it is inconvenient for my parent to walk up up to 2 floor. Air-condition is relatively weak to cool down the room. The light in the room is too dim or no option to adjust the brightness.

Plussat: Location, interior, spacious room with clean bathroom

Miinukset: The air conditioner was functioning properly. The temperature wasn’t cool at all and noisy. The lift was under repair and I had to carry my luggage 3 floors!

Plussat: The location is very good, near to many restaurants. It worth the price.

Miinukset: The lift under service so need to climb up to level 3 and the toilet a bit smelly.

Plussat: The dimsum restaurant opposite of this hotel is great!

Miinukset: They have the most horrible soundproof I've ever met. We can't get good sleep due to the door banging sound and the noises made by the cleaning staff. Their lift is under maintenance, so when we done our check in process, the staff told us we need to carry our things to 3rd floor. It's OK to climb stairs but maybe the staff could offer some help when their guests are carrying many things during this no lift period?

Plussat: The view, quietness, the a.c. works perfectly well. The single beds were very okay in size and the staff was very friendly.

Miinukset: We had a very comfortable stay, we will sure come back.

Plussat: Room is nice and location

Miinukset: No Cafetaria /Breakfast not available

Plussat: Clean

Miinukset: Convenient, friendly staff

Miinukset: Maybe in future u need to upgrade the access card can valid to uses for 2 card if customer requests.. Because sometimes it's doesn't work to scan.. And on the floor n towel should be look more clean... Before customer in your room...All it's great

Plussat: very good in room decoration

Miinukset: 1. tv signal no enough channel , basic channel also cant get 2. wifi internet very poor connection, my data internet also poor inside room

Plussat: Everything

Miinukset: Nothing

Miinukset: The single room so noisy behind aircond comperaser sound

Plussat: Nice n clean

Miinukset: Need to improve some of the parts like wash room the shower stand need to repair

Plussat: Comfortable, big room and its value with low rate.. Near with restaurant, 24hours mart, clinic, spa, etc

Miinukset: I love it but its hard to get close parking near hotel

Plussat: The cleanness of room

Miinukset: Noise a little bit

Miinukset: Miscommunication during booking & checking in ... g

Plussat: nice location

Miinukset: Front desk staff service bad, always need to wait

Plussat: Nothing. Bad experience.

Miinukset: 1.Sharp edges at pool. A lot of it. Dangerous for children. 2. Room too small. Not worthy for price paid. 3. Another 2 star hotel with lower price much better than this. 4. Bfast too simple with price paid. Better eat at outside 5. Other hotel staff lack of manner. Do not smile and great the guest. 6. Bed was dirty with stain. Did you change or not.

Plussat: very clean and the breakfast is good.. that why i like mtree hotel

Plussat: All are okay with me

Plussat: I like the location. Room so far is ok.

Miinukset: No wardrobe and mini bar. A little cramp in the room. Bathroom has no cotton bud, bath gel only 1 small bottle and try install a dispenser with dual shampoo n shower gel in 1.....water heater with heating system poor...hot for seconds then turned cold. 4 stars no wardrobe n it looks cheap .....ok

Plussat: I love them all.. the bed and pillow really comfy.. the room sure is great..the shower was excellent.. i meant everything is good and great.. 10/10.. the room i pick were 25m squere..

Miinukset: It would be good if theres a frigde and iron inside the room.. thats all.. everything is fine.

Plussat: good，person is very nice！I IIVED IN THE ROOM AT MORNING 3：30，SO YOU GIVE ME WARM，LET ME GO TO BED QUILT.THANKS ALL！

Miinukset: NO

Plussat: Nothing

Miinukset: The convinient store not open at night

Plussat: The comfortable beds, the cleanliness and the location was very good.

Miinukset: I was disappointed that there were no room slippers provided. The bathroom was clean but there were no hand towels. And there was just half a roll of toilet paper on the roll when we checked in so had to call housekeeping for more that evening. We only got one bottle of drinking water on the day we arrived and that was it.

Plussat: the bed

Miinukset: i want astro channel that i can watch in the room, and have massage chair that i can massage my body when my body is really tired

Plussat: The room was comfortable and have windows. Just nice for night stay to rest.

Miinukset: None.

Plussat: The room was clean and tidy. I booked for a room with 1 queen bed but the staff gave me the room with 1 queen bed and 1 twin bed instead. The heater works fine. The morning staff during my checkout was very friendly. It was a convenient stay and very recommended.

Miinukset: The location is quiet isolated. definitely can not find any diner within walking distance. Positive side, very suitable for people that looking for privacy.

Plussat: Bed is nice

Miinukset: Air conditioner,not so cool

Miinukset: The water basin is placed at the hall and not in the bathroom.

Plussat: Easy. Fast. Value for money. Really worth it if you are travelling and just stop by for rest and sleep. Don't expect more.

Miinukset: Cleanliness is poor. Aircond abit problem. Luckily they solve on the spot. Toilet so small but clean. Good about it. You can hear all your neighbour talking, open close door bamming sound etc..

Plussat: Gud place. Clean

Miinukset: That day stay we stayed in on going renovation floor. The stairs to bathroom was dangerous. Slippery. Other then that we love the hotel

Plussat: Location, and downstairs got 99 speedmart...

Miinukset: I dont like the basin just beside my bed...

Miinukset: nothing to eat and no 24/7 mart near there

Plussat: Strategic location

Miinukset: Convenience

Plussat: Near food

Miinukset: No smiling or greeings from Reception from the front desk staff.

Plussat: location good !

Miinukset: speedup wifi !!!!

Plussat: great

Miinukset: parking issues for disable people

Plussat: Simple and nice

Miinukset: Access card not reading well. Reset few times.

Plussat: Nice staff

Miinukset: insect, cockroaches..............can't hit them all. Have to stay with them.............

Plussat: The shower and the heater were great. Strategic location as nearby was restaurants and convenience store.

Miinukset: The air conditional is not functioned well, it turned cold after 1 hour. Soundproof was poor.

Plussat: The location is good.

Miinukset: The non smoking room has strong smoke odour.

Plussat: Staff very friendly and helpfull.

Miinukset: None.

Plussat: None

Miinukset: Price, there's foul smell in toilet

Miinukset: The coverage & wifi connection so bad

Plussat: Cleanliness and comfortable.

Plussat: Hotel located next to LDP which very convenience for me to travel to my meeting venue at Putrajaya. Quite and peaceful stay. Warm customer service and room is clean. Although there is no breakfast provided however there is a restaurant just behind the hotel. Will definitely stay here again when i visit Puchong.

Miinukset: Nothing

Plussat: Nice room.

Miinukset: More focus on what guest need. Check all your facilities.

Plussat: at least the bed is comfortable

Miinukset: false advertisement, additional hidden taxes wasn't stated, bad wifi

Plussat: easy to excess to highway

Miinukset: N/A

Plussat: Value for money

Miinukset: Everything ok

Plussat: Good for everything.. Alone or family its comfort

Miinukset: Aircond..

Plussat: Room clean.

Miinukset: Water Dispenser at Level 4 provided outside of room at alleyway. However, its not function for hot water dispenser. I have to throw my instant mi. It's not comfortable to ask receptionist where to get hot water since my room at level 4. Since it provided, its should in working condition and can be use. If not working, you better do not put it on location so everybody now there's no water dispenser provided. No laundry service since the self service laundry is far from hotel. It so disappointed since we willing to pay for laundry instead of to take grab just to go to laundry.

Plussat: Room was pretty average, everything was expected.

Miinukset: Not so convenient around hotel

Plussat: in town but cheaper

Miinukset: everything it's ok

Plussat: Overall everything is excellent.

Miinukset: Aircond is not that cold.

Miinukset: Map and location totally not same. Please change tha map.

Plussat: They sell merchandise

Miinukset: The ironing facility is far from room The mattress is hard.

Plussat: Easy to access

Plussat: Staff friendly, room clean safe parking and good location.

Miinukset: Neighbours were making sound. Cannot sleep. Not value for money.

Miinukset: Location of my room is facing the LDP highway, very noisy, couldn't sleep at all.

Plussat: i didnt get the breakfast

Miinukset: not soundproof

Miinukset: Average is good but sound proof is poor... Someone was partying all night when I'm there...

Plussat: it is close to giant and mall which i can go to chill.

Miinukset: the wall partition. I can almost hear everything my neighbor said and did in their room

Plussat: Not too bad

Miinukset: The service of the receptionist is really bad

Plussat: The booking are for my consultants. They prefer because of the location to our company's office. Eating outlet very convenient and all walking distance.

Plussat: Clean

Plussat: bathroom , basin water leaking, bathroom shower area no hanger for soap

Miinukset: no

Plussat: I like the location of this Hotel, friendliness of the staff make my feel like home...

Miinukset: Hopefully they can add a refridgerator in the room.

Miinukset: Aircon not cool...like hotcon...

Plussat: It's ok... Feel comfortable

Miinukset: The Air Conditioner hard to switch on, need to improve.

Plussat: Good security

Miinukset: Staff cant communicate in bahasa melayu or english . Very deficult to communicate

Plussat: Location

Miinukset: Not clean, noisy, not comfortable.

Plussat: Very bad hotel

Miinukset: Location

Plussat: I like the concern of the staff

Miinukset: Leaking air condition in the middle of the night. And no water heaters are not provided or it’s just it didn’t work on the tap water.

Plussat: Room is clean and good value for money.

Miinukset: My room was do housekeeping without my permission, even the keyroom I won't left at reception, without any notify from hotel representative even Im coming back to room, nobody notify me about housekeeping done by hotel staff. It was bad and disrespect customer privacy and against the rule. Luckily, no item lost, if any lost, for sure I will reported to police. Imagine if my wife and kids inside, what do you expect. Hopefully it not happen again.

Miinukset: Aircond condition is poor

Plussat: Room rate quite economy, good location, aircorn quite cold, facilities ok

Miinukset: A bit noisy due to sound prove no good enough, pillow not comfortable

Plussat: Kindly please check and updated guest information,reception crew just sitting playing phone and doing nothing.

Miinukset: I have my booking 5 nights, and the four night reception asking for check out. Facilities is bad unacceptable

Plussat: Toilet shower , hot water too low and slow.

Miinukset: Pls check hot water system.

Plussat: not at all

Miinukset: blanket is poor, airCon can't BE regulated, bath tower is old . water not hot .

Plussat: Pretty quit and good environment.

Miinukset: No toiletries... No soap shampoo toothbrush or toothpaste.

Plussat: Mineral water

Miinukset: No mineral bottles

Plussat: Services

Miinukset: Room

Plussat: For a night stay it was alright. Not the best of everything but the bathroom was definitely clean and the room was good enough.

Miinukset: The bed covers were dirty and badly maintained. The staff did not help with anything and the card machine as well did not work.

Miinukset: Sometimes the bedsheet seem like not very clean.

Plussat: Nothing we like

Miinukset: Rooms were dirty , not properly cleaned. I booked for few nights but they gave us a totally different room for those nights. Receptionist staff was very rude and not helpful in solving the issue for us. Even asked us to cancel booking and go to other hotel. Totally not recommended and the worst I have been. Not worth any money to go there.

Plussat: Friendly staff

Miinukset: They didn’t change the bed sheet and clear the bin after customer check out. We have to complain & wait for room service to change it for us

Miinukset: Totally a disaster.rude staff, impolite and never greet us. Rooms were dirty not totally cleaned. Will never come back again even if it's free

Plussat: Affordable stay

Miinukset: Low cleanliness

Plussat: Location

Miinukset: Inroom no mineral water

Miinukset: The heater didn't function well and also the sink pipe was leaking all night

Miinukset: Water heater cant used

Plussat: staff

Miinukset: nothing

Plussat: Nearly have restaurant

Miinukset: Room smell bad

Plussat: Good

Miinukset: The staff must be smile when the customer come for stay at you hotel and

Plussat: Room service

Miinukset: Nothing

Plussat: comfort to sleep n nice decoration room..

Miinukset: no soap, shampoo or body shower. shower not doing well

Plussat: Clean, value for money

Miinukset: Location

Plussat: Location is good, just beside LRT.

Miinukset: Staff dont clean the room if you stay more than a night. They will only clean/make up room only if requested. That's very poor service.

Plussat: Nothing

Plussat: Price

Miinukset: Noisy

Plussat: Clean, convenience, easy find parking

Miinukset: Socket plug can not used, inform staff but unsolve the problem.

Miinukset: The cleanliness should be improve more.

Plussat: Staff is friendly

Miinukset: Room so dirty, got lizards & cockroach, Pls take note

Plussat: Overall, the room was comfortable, amenities in the room was complete, and the room was clean.

Miinukset: Bad sound proof, their staff was actually speaking outside our room in the early morning. It's better if they can provide shampoo.

Plussat: The toilet is clean and big enough.

Miinukset: The window couldnt close and the noise of the cars and lrt are so loud! Couldnt even sleep... have smell when u go into the room.

Plussat: was good and sure next time i go back

Plussat: like shower room it's comfortable

Miinukset: no microwave and no fridge also need extra switch plug.

Plussat: Location and the price

Miinukset: Dark and gloomy place, rooms are smaller than they look in the pictures and the bed linen didn't looked clean.

Plussat: I like nothing in d hotel except for the friendly staff. I paid RM234 for a low quality hotel that i check out early the next morning without completing my 2 day stay.

Miinukset: Inly the staff was friendly.lousiest

Plussat: Large window... Exhaust fan.. Air-cond & fan in 1 room..

Miinukset: Door bathroom for 2 queen size not comfortable. Soap in bad quality... Channel tv very poor...

Plussat: Location

Miinukset: Need more cleaness

Plussat: Room & toilet so clean...

Miinukset: TV channel not variety and channel not clear

Plussat: Not to much noisy

Miinukset: Nothing

Plussat: The shower and the pillow. The bed considered comfortable I guess. At least they have done the room cleaning daily.

Miinukset: Stained blankets, Shampoo dispenser not refilled, Lamps are just basically bulbs fixed on walls, TV not working.

Plussat: The price is okay. The main strength the hotel has is the location, it's close to the bus station, mall, LRT station, and some restaurants nearby. The bed and pillows are also good.

Miinukset: The smell of the room wasn't pleasant. It is obvious that the previous guest ever smoke inside the room, perhaps in the toilet. The hotel doesn't regularly cleaning the filter in air conditioner which make the smell of the smoke stay in the room.

Plussat: Other than that is ok

Miinukset: Staff is not friendly. Tight space. At night can become a bit scary and the cleaniness outside the hotel is low

Plussat: the location is strategic to meet up with client in the restaurants nearby. Convenience.

Miinukset: The air conditioner did not function well, the temperature in the room too warm. Facility: shower head in the toilet was broken which cause me end up using the water pipe to shower.

Plussat: Nothing

Plussat: Bed extra comfy

Miinukset: The rooms are too small

Plussat: Hotel location

Miinukset: Staff attitude needs to be improved. When I Asked at the counter whether paid (credit card posting)? He said: No. Soon check said (yes). Unprofessional

Plussat: The rate of the hotel room was recommended..

Miinukset: The towels look worn out old from white to brown, one of the plug spoil, room 504 cannot open even after calling the hotel staffs and housekeeper in the end my friend from China Cindy manage to open it..

Plussat: Many parking spaces though I have to pay for it.

Miinukset: The front desk person was very rude. There was no towel in the room. The bedsheet has some stain mark.

Plussat: Location

Miinukset: The staff is not friendly at all. Especially there this one Indian girl. Very inattentive. I was given a room, apparently it was another person’s room. I was then given another room on different level but the room was unclean. Had to changed 4 rooms to finally get the right one. Well even that one the ac isn’t functioning well. Very unpleasant stay.

Miinukset: I don't like anything at this hotel,the room cyling was so durty,bedsheet also got stains, sumore the room aircond also very slow, we been tell them to see, after they see also same no cooling lp even don't have a self parking also,were should the coustemer park car,we have to pay by our self per day must pay rm10 for the parking... Even the 3thd day we want to check-out also we have to pay... Wrongly choose this hotel... Worst hotel ever

Plussat: Strategic place

Miinukset: Small room, ac licking water, unclean, everything was so bad. The baddest hotel tht i ever booked. Veryyy expensive for kind of tht hotel