Hotellit lähellä Kuala Lumpur Abdul Aziz Shah lentoasema

Plussat: The staffs were very friendly and helpful. I brought along my little baby for the stay and they provided me with all I need for our comfort. Paradigm mall is like just downstairs, you don't need to go somewhere else for food, shopping and entertainment. Room was clean and comfortable. Overall it was a nice stay and definitely will come again

Miinukset: The kids swimming pool was not clean-I think previous people who used the pool may cause it. We had to bring our kids to the bigger pool instead. Parking areas are combined with the mall parking, so if you are lucky you'll get to park nearby to the lift to lobby or otherwise you have to walk for some distance.

Plussat: The proximity to the mall.The rooftop pool.

Miinukset: It is not a 5 star.it is 4 star at the very best.Staff require training.They really do try ,,,,but inevitably the owners must invest in training them.They threatened to charge me if I loose the room card keys...preposterous!

Plussat: cleanliness is superb , Friendly staffs and helpful.

Plussat: The location was very convenient as the hotel is right beside an expressway, attached to a mall and nearby to many food outlets. The room was cozy.

Miinukset: i selected a large double bed but i got a twin bed instead. i would appreciate if the term used on bed selection is clarified as it differs from other hotels. i have stayed in many hotels and i was confused with the term used for twin bed as double bed.

Plussat: We booked for deluxe room.. I’m celebrating anniversary with my wife .. but they told me only have 2 single bed .. and need me top up usd 90 for a night .. I told this is ridiculous.. the staff name is Khairul. After bargain for 20 min.. they only say they release the other room for us!!!!!! Wtffff!! Sorry to say that .. is really bad for this try to sell higher & expensive rooom tactic !!!’poor poor poor ... I’m really disappointed!!

Miinukset: Stuff try to sell expensive room !!! So bad & poor tactic !! I’m also in hotel line for 5 star !! Never do that for the customer .. is cheating !!! Shame

Plussat: The staff was extremy nice & devoted to making our stay the best possible. Breakfast and restaurant area was beautifully decorated and the food very good. The best thing about this hotel is the rooftop with the infinity pool and the bar-restaurant there.

Miinukset: Even though I was traveling for work, it was the week before our honeymoon so I brought my husband for his first time in Kuala Lumpur. I booked the most expensive room on the exclusive lounge floor so we would have enough space for both of us, but the room was too small for 2 people there for a week, and our room had no view of the city. Even if we told the front desk, and manager, this was our honeymoon and we need space and a view, they did not want to upgrade us (even if the hotel was barely occupied). We had to pay full price to get a suite with more room and a view the next day. It was a bit frustrating, especially because we spent so much time at the hotel using the amneties and spent money.

Plussat: Everything else was amazing

Miinukset: Entrance to the basement mall car park should be upgraded to the same standard as the rest of this awesome hotel

Plussat: The room was of a good size and well pointed, with nice view of the city. The infinity pool on the roof top is very nice with great view.

Miinukset: Reception was not on the ground level and can be easily overlooked if not for staff alerting you that it’s on the 2nd floor. Even the directions getting to the hotel is not well signed unless you know the area and where to go to get to the hotel.

Plussat: The overall design was good.

Miinukset: I tend to leave some lights on when I sleep... but it's either I on it or off it... so... that's abit sad for me.

Plussat: Great hotel - clean, modern, efficient and staff were friendly

Miinukset: It's pricier than hotels in the Petaling Jaya area

Plussat: Breakfast is very good.

Plussat: A lot of lovely food & beverages being served at breakfast time.

Miinukset: Need a little renovation for the hotel rest room.

Plussat: Everything!

Plussat: Car park will directly access to accomodation

Plussat: First they gave me smoking rooms

Miinukset: Breakfast is best

Plussat: very nice&good staff

Miinukset: Room&swimming pool&staff

Plussat: roti canai and waffle

Miinukset: The juice provided is not from real fruit. refill food a bit slowly

Plussat: Bed so comfortable

Miinukset: Na

Plussat: near to plaza massalam. easy to find foods. rooms very comfortable

Plussat: They serve me with fruit in my room.. So nice

Miinukset: Nope

Miinukset: There was a hidden charge of 6 % not shown in the total before I book. Once I confirm I book the room an extra 6 % appeared in the total.

Plussat: Outside my door have hot water and cool water.laundry 2nd nex door beside chinese restuarant. and 7-11 beside hotel. restuarant halal next 3rd door nice location...big mirror beside bed and toilet.

Miinukset: Queen room warm light the cool day light in toilet.....no chair inside room...can put also cool day light in bedroom.

Plussat: I like all nice inside big tv,shower nice bed sleep.beside 7-11 and 2nd door is self service laundry and next to 7-11 the nice restuarant many choices food halal,have inside hotel iorn and hot and cold water dispenser.good staff abd safety

Miinukset: I dont like only sleeping time have doing construction noisy.and have mosquito but solve already.give me baygon the reception

Plussat: Location

Miinukset: Nothing

Plussat: Cleanliness and amenities around it

Plussat: The bed is big and comfy. The bathroom is large. Cleanliness is at top.

Miinukset: There was smoking smell in the bathroom, we experienced it two times. Then, there was a sound in the aircond which was really creepy. We thought that it could be a rat. And yes, it disturbed our nice sleep. Please investigate and do something ASAP!

Plussat: The hotel clean , staff very soft spoken. I like it . Will repeat again !

Miinukset: no parking for rider near the hotel

Plussat: I like all have beside hotel self service laundry and restuarant halal and non halal also have beside 7-11 near by road.

Miinukset: No chair inside queen room.....and only warm light in the bed.but in toilet coo day light. more nice if put inside also in the bed the cool day light....always have come message to me when i stay message for inconvinient....have do some working noisy at the time my nice sleep....

Plussat: The service

Plussat: bed is very comfort

Miinukset: toilet is smelly

Plussat: Our room was good. The problem is our neighbour. Since the room has connecting door so we can hear the noise from the next room. Until midnight. I am not sure how many people stay in that room.

Plussat: Most of the facilities are in good condition. Able to feel the freshness. A lot of food choices. Calming and relaxing.

Miinukset: So far nothing

Plussat: Clean at room

Miinukset: Air conditioner at room its licking

Plussat: Breakfast and room

Miinukset: No swimming pool

Plussat: Theme park and shopping mall

Miinukset: Nothing

Plussat: the facilities and the room

Plussat: everything! clean room, friendly staff, perfect facilities, near to i-city, and helpful guard

Miinukset: nothing

Plussat: The layout

Miinukset: At the moment nothing

Plussat: Location is good.

Miinukset: Building looks like old and it really requires maine revamping. Cleanliness needs to be improved. Towels in bathrooms are very tattered and need to be replaced with new good ones. breakfast variety is limited.

Plussat: We liked the food, it was all very delicious. Staff were friendly, especially the cleaning staff.

Miinukset: This is not what I class as a 5 star hotel. The service and the rooms are not 5 star. They smell damp because of the humidity of KL and there are no windows you can open which could help this. We looked at 2 rooms because the first one smelt really damp. The upper floor room was bearable but still smelt damp. The outside facilities are okay but a little tired around the pool area and the food was delicious but also very expensive. £26 gbp was the cheapest bottle of wine. The burger at the Charcoal restaurant was £15 gbp, it was delicious but I do feel because it is quite far away from any other restaurants here they get away with these prices. The rooms could do with a good clean of the wallpapered walls and the outside doors of the bathroom and bedroom area, they were quite mucky and the carpet looked and felt a bit old and damp so we made sure we wore our complimentary slippers. The rest of the clean was good but it just doesn't look like it's properly maintained. They could do with a deep clean. The staff were hospitable and friendly but when we checked in I found the guy on check in quite blunt, I had booked our room via booking.com and when we arrived the room we were booked into was not like the one online and so I asked about this. His response was that booking.com have the incorrect photos on there, kind of throwing it back to me. That could be actioned between the hotel and the website. He didn't take any responsibility for that. All in all we did have a relaxing stay away from the busy-ness but the rooms need to reflect the rest of the place. The damp can't be good for the lungs. I don't mind paying those prices if the room is 5 star but it was more like a 3 star hotel room.

Miinukset: Not too many vegetarian options

Miinukset: Late check in for the 2nd room as the room was not ready yet...i only managed to transfer my things at 5pm after i came back from swimming.

Plussat: Beautiful resort to have a quiet in city stay. Perfect for management retreat or a small escape over the weekend...

Miinukset: Very far from the city center, almost nothing to do nearby.

Plussat: location near to subang airport

Miinukset: didnt informed about total charges per night

Plussat: Staff were helpful especially Shereen. Breakfast buffet was good but needs a little more variety. Lovely big foyer to relax

Miinukset: Not suitable for people with physical disabilities. Ramps ok for wheelchair but not walking stick. Steps difficult. Big disappointmentioned with the swimming pool that does not cater for people with mobility issues. They need a golf buggy to assist. The grounds are lovely and peaceful. The spa was closed but prices were expensive, higher than Australia.

Plussat: Staff were friendly and helpful. Room was clean and tidy. There was an iron and coffee machine provided in the room. The on site spa was amazing!

Miinukset: The food was very expensive, double what you would pay normally.

Plussat: I love the place !!!! Great job indeed keeping the place awesome !!

Plussat: Bed size.

Miinukset: Dirty hotel, poor food quality at buffet dinner.

Plussat: Away from the busy KL centre

Miinukset: Nothing really

Plussat: “I like the nature surrounding the hotel Comfy bed, amazing price,

Miinukset: nothing

Plussat: everything is good

Plussat: Its quite and the scenery is nice. Good for family stay when you have children.

Miinukset: The food was very expensive. There was nothing to write home about on the breakfast.

Plussat: Have always love the holiday Inn Properties and this holiday inn used to be my choice of stay whenever I visit Shah Alam.

Miinukset: The rooms are run down. Air con is DAMP. Meaning you get wet air coming out and you can feel your bed having that damp feeling. Also a wet smell in the room.

Plussat: My kids happy...the happier I will be

Miinukset: NA

Plussat: Staff very polite and friendly.. Easy for us who. Bring kids.. Safety security high . Love it... Excellent and pleasant

Miinukset: Overall of my stay was not as my expectation.Unhappy for the checkout because the day i have an appointment at 10am and requested the receptionist to extend my check out but she insist that there is new arrival to be placed and need the room.. I have to rushed to hotel after my appointment...Not friendly or adjustable services.

Plussat: Location

Miinukset: Too small and bad breakfast was served in another location just opposite.

Plussat: Clean and comfort

Plussat: Clean room

Miinukset: Location no so good

Plussat: Comfy bed

Miinukset: The reception guy on day of check in..didnt smile at all

Plussat: The free biscuits n drinks at the lobby

Plussat: Breakfast needs to be improved.

Miinukset: It should be provided by property and not outside. Had very limited options.

Plussat: The wooden floor is a plus point.

Miinukset: It would be better if the toilet bowl and the shower switch place. When open the washroom door, it always hit on the toilet bowl.

Plussat: The room is clean and comfort

Miinukset: No hot water inside the room

Plussat: I like the staff their very approachable

Miinukset: Nothing

Plussat: The bed was comfy. Room very clean. 10 minute walk to Citta Mall. A lot of food and a nice supermarket there. Surrounding the hotel also has nice food. Breakfast that comes with the deal at Vanilla Place Cafe was great. Delicious homemade bread.

Miinukset: All rooms with windows.

Plussat: Friendly staff

Miinukset: Bathroom cleanliness. Waiting time when staff take over or shift change

Plussat: Location and rate.

Miinukset: No soap hv to ask.

Plussat: The workers working for this hotel place the server for customers

Miinukset: No

Miinukset: This is the third time, im stay here, and i cant sleep because of cigarettes smoke come from window and toilet. So disappointed. It happend third time on my visit. I need to open window widely, and the fan facing out to window. To reduce the smell.

Plussat: Staff friendly Room bed very tidy so nice

Miinukset: Tv old fashion

Miinukset: Aircond leaking , iron not functioning

Plussat: Staff friendly Toilet clean

Miinukset: Tv old fashion Pillow too thin

Miinukset: Fix ur lift last time i was trap inside suddenly thanks god i can go out myself

Plussat: The workers working at sun inns hotel so service for customers so good

Miinukset: No

Plussat: Many eating place around

Miinukset: Hard to find parking

Plussat: Privacy

Miinukset: Noisy sometimes when people talk at the hallway

Plussat: The quiet surroundings of the hotel, the room was spacious for two, the staff were friendly too.

Miinukset: Bathroom with curtain, not really suitable with kids around in the room

Miinukset: Noisy aircond. Noisy dogs. Noise from outside and other rooms.

Plussat: The place is clean, staff friendly and helpful.

Miinukset: There are sounds of cats and dogs barking midnight.

Plussat: Design of hotel is beautiful and located at quiet area. Private parking and convenient for our car. Simple and clean room , comfortable bed.

Miinukset: Environment good, nearly to city centre.

Plussat: nice, the bed very comfortable

Plussat: The property located in the crowded city with very quiet & peaceful environment. Very convenient & nice place.

Plussat: environment,far from noisy,privacy

Miinukset: staff voice very loud talking each others while make up another room,singing,joking,laughing

Plussat: The cleanliness is amazing although its a budget accommodation. Far more better than Sun Inns Kota Damansara. Definitely will return for next visit. Good Job! Keep it up.

Plussat: Surrounding with restaurants

Plussat: the location is quite convinience

Miinukset: the hotel room is dirty and not so comfortable as photo show in the website and the parking area is very dirty, dark and unsafe.

Plussat: staff yg friendly the big man just call (bob),Mizan and the beatiful girl ,bilik private room dan sangat bersih sekali and last harga yg paling murah untuk tidur next time this hotel i check in again because like 5 star hotel service

Plussat: Cleanliness Friendly receptionist

Plussat: Staff friendly...noisy also inside i cannot sleep.

Miinukset: Scared the door entrance seperate the reception.sometimes other people in out the hotel if push more open door still open only so long for lock also.scared the location also i first time there.

Plussat: Good

Miinukset: Car Parcking payment, can give fee for coutemer

Plussat: The location & the price is comfortable

Miinukset: The payment type on the offer rate can be done also by cash.

Plussat: Near lrt station

Miinukset: No window in family room

Miinukset: Noisy at night as the walls are thin

Plussat: The hotel place was near to public transport and also food stuff.

Miinukset: Hotel staff not really on good entertains customer.

Plussat: Poor

Miinukset: Poor

Plussat: Location and privacy

Plussat: Near to mall. Clean and very quite room

Plussat: Strategic location

Miinukset: It's all alright

Plussat: Decent place to stay. Value for money.

Plussat: Great

Plussat: Bed very comfy, aircond in good condition, nice shower heater

Plussat: Cheap

Miinukset: Public area is dirty

Plussat: Everything was good, the location is surrounded with restaurant, staff and facilities meets my expectations

Plussat: Easy access to food outlet

Miinukset: No cupbooard even simple bar to hang clothes

Plussat: The location is strategic. There are 24hr laundry, mini market, lots of restaurants nearby.

Miinukset: Toilet was quite dirty. I need to make phone calls for 3 times just to request towels

Plussat: strategic location, near restaurants

Miinukset: Access card problem, room and toilet too small. No elevator.

Plussat: Staffs are friendly, the price is reasonable, room size is enough large, also contain water refilling. Cleanness acceptable. I may go again.

Miinukset: My booking they did not aware duly arrived.

Plussat: Rate

Miinukset: 6.30pm still need wait clean room for check in

Miinukset: Wifi did not work No free parking

Miinukset: the receptionist fail to communicate in English or Bahasa. it lead to miscommunication.

Plussat: Cheap extra bed

Miinukset: No heater to boil water

Plussat: The aircond and water heater

Miinukset: No towel

Plussat: Location and security

Miinukset: Good hotel.

Plussat: Spacious room.

Miinukset: -Smelly room. -Bad customer service on the phone. -Bad service at the front desk (night shift one). We request to pay via debit card, but the guy want to key in number state on to debit card in their computer, which is personal for customer. He told us that is their procedure to take number of debit card.

Plussat: Near to my training place

Miinukset: Not clean

Plussat: near to town

Miinukset: aircond not cold, sinki was bad.

Plussat: Clean and very comfortable