Puerto de la Cruz hotellit lähellä Casino Taoro

Plussat: Amazing luxury hotel, great breakfast and spa area. Nice view of ocean from the room balcony. And extra nice and helpful staff. Good restaurants in the area.

Miinukset: WiFi a bit slow from room

Plussat: This hotel has an amazing garden and spa, worth observing each tree, plant and flower! And don't miss out the spa...

Plussat: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.

Miinukset: Style!

Plussat: Everything was first class

Plussat: Hôtel staff and facilities were amazing. In fact even though we knew it was a spa hotel it still gave that element of Wow factor as we walked into the Spa expérience.

Miinukset: There was rather a subdued feeling to the experience. It could have been perhaps that we were there off season and the hotel was quieter. Or it could be that the Spa influence left people with a touch of lethargy and/or malaise.

Plussat: Genuinely friendly staff, very clean, serene atmosphere, beautiful garden with exotic birds, great spa & gym

Miinukset: Breakfast is great but coffee is not so, Oriental restaurant food is really not in line with the rest of hotel quality

Plussat: Everything other than the hotel's Oriental restaurant was perfect. The hotel with its indoor gardens is beatiful, the breakfast was really good, the staff was great and the spa is amazing. Some of the facilities are a little outdated, but it's a part of the hotel's vibe and every detail is well thought of. The best hotel I've been in so far.

Miinukset: Dinner at the hotel's oriental restaurant. The restaurant looks very nice and the service was great, but the food was (disclaimer(!): based solely on personal taste) terrible. We took the coconut soop with chicken, musrooms and lime, fried rice with vegetables, egg noodles with siriloin and vegetables and chicken in red curry. The soop was ok at first, but after a few sips the lime kicked in and left a bad after-taste for the next couple of hours. The fried rice was ok, but the vegetables were very poorly handled, felt completely uncooked. We didn't eat the egg noodles, the vegetables were handled the same as with the fried rice, the siriloin had a weird after-taste (we might be adjusted to a different siriloin flavour in Israel, so it's probably not the restaurant's fault) and the overall flavour was very bland. The chicken with red curry was ok, but again the vegetables were raw and the dish looked pretty stale with the boiled sliced chicken. I normally wouldn't bother writing such a review, but the restaurant left us with a really bad taste (we continued for a pizza across the street from the hotel right after leaving the hotel's restaurant).

Plussat: breakfast excellent,cleanliness excellent,toilet areas kept clean and fresh

Miinukset: 15 euros for the putting is a big mistake.whoever thought that was a good decision and a fair price is in the wrong industry.empty all week.BIG RETHINK REQUIRED HERE!!

Plussat: excellent

Miinukset: That all restaurants were not open every day

Plussat: Amazing breakfast. Staff very friendly.

Miinukset: No coffee facilities in room so you need room service at an extra cost.

Plussat: Georges views from the balcony, huge glass wall on the terrace leading to the rooms and even glass elevator. Rooms are clean and friendly staff, some are even singing during the work :) Worth to pay a little bit extra for the seaview from balcony. Beautiful swimming pool but we spent only day over there because Tenerife is so beautiful that it was too tempting to stay in the hotel ;) Very tasty breakfast with a big variety of food, changing every day.

Miinukset: No kettle in the room and poor WiFi reception, works mostly close to the corridor.

Plussat: ..My favourite hotel...third stay aqui..

Plussat: Value for money, staff was very helpful and provided great hospitality, breakfast was good, good variety of food,very clean hotel.

Miinukset: Location a bit far from the beach area by foot, it's only 10 minutes walk to the beach but it's because you're walking from a high spot, the walk back to the hotel is harsh, it took us at least 19 minutes, breakfast was OK, the staff were very nice and helpful in any position, from the reception to the waiters at the breakfast. Overall I would say it's great value for money, I would also say for the record that we been traveling most of the time so we can't really say that we tried all the services that the hotel has to offer.

Plussat: peaceful,clean ...was a bit far from centre but i should have checked that,...all in just nice ,the breakfast was outstanding ....

Miinukset: location ...

Plussat: Very good for money grate pools

Miinukset: Food wasn’t really gated for fussy eaters or children, WiFi kept going off and on,

Plussat: The beds are so so comfy

Miinukset: Breakfast, looked really good and everything there , but It wasn’t very nice at all quality was very low . Maybe less is more.

Plussat: Seems like a 5 star hotel from the early 2000.

Miinukset: Parking could be handled better. You have to park on the street with limited spots so sometimes you have to drive around and walk uphill for 2-3 minutes.

Plussat: Runsaat, hyvät aamiaiset.

Plussat: De breakfast was super. Nice swimming pool. Nice staff. The people of the cleaning and waiters where the best. So friendly, love it.

Plussat: Spacious rooms, nice view to mountains and pool. We arrived at 10.00 and they arrange an early check in without charging any extra. The buffet dinner was ok, varios different meals option, very friendly and funny waiter. Breakfast was great, with all your heart and stomach desire and more. Show in the night was so,so. Cocktails was good. We staid for a night when visiting Loro Parque.

Miinukset: For longer stay it’s a bit out of the sender og Puerto De la Cruz

Plussat: Very good conditions, clean, so polite service room and all hotel workers. Good breakfast and dinner. Very nice sweeming pool and play zone. Recommended /Recimendable/Polecam!

Plussat: The service at the arrival by the young girl with the tattoos was amazing, very professional, very welcoming, extremely helpful. It made the experience from the beginning much enjoyable.

Miinukset: N/a

Plussat: Small, only app. 20 rooms, nice, local and friendly - excellent bed!

Miinukset: Very steap road to hotel, You dońt need fitness if youre walking

Plussat: Sijainti, henkilökunta, aamiainen ja huoneet siistejä.

Miinukset: Jos ei suojannut huolella ruokia ja juomia, niin muurahaiset tulivat kylään.

Miinukset: Far from city center. Poor Wi-Fi signal.

Plussat: It was peaceful.

Plussat: All great! Amazing and very helpful staff!

Plussat: Ei ollut aamiaista

Miinukset: Huono äänieristys. Espanjalainen pulina ja meteli kaikui huoneeseen.. Kosteusongelmia huoneessa, haju!

Plussat: Great value for money, very clean, staff were nice , everything is walking distance, good for someone on a budget. Pool area is lovely. Vending machines with snacks drinks and coffee, but can't buy proper meals there.

Miinukset: It's up a massive big hill, so when you're walking home at the end of the night it's a bit of a slog. There's no immediate facilities directly next to the hotel, you have to go to the bottom of the hill to find stuff like shops and no restaurants etc, it's like a residential area, so you have to go into town. As most people would be doing this anyway it wouldn't be a problem, but I went hiking up Teide volcano so was sunburned and exhausted and could have done with a facilities where I didn't have to walk up and down a massive big hill ;)

Plussat: Lovely friendly staff Quiet cosy,roomy,well equipped place to just crash out after a hot day out Great if on a hudget..very well equipped self catering room I even got a kiss from the cleaning lady

Miinukset: Nothing

Plussat: Best value for the money. The room was clean and quiet. Easy access to the town.

Miinukset: They only change the towels every 6 days, unless you ask them to do it.

Plussat: The beds were very clean and comfortable and the hotel was lovely and clean the staff were very friendly

Miinukset: Didn’t like the fact there was no bar at the end of the night for a night cap but it was not the end of the world just got our own wee brandy night cap for our bedroom

Plussat: Good Value - Basic, but good. Service was good and helpful. 20 minute walk into town, but steep. Walking back is tough, but we caught a taxi ... and with a tip was only 5 Euros. So that turned out to be good - walk down and taxi back. Plenty of restaurants in town. We hired a car and went in search of the sun, as Puerto Cruz can be overcast at times.

Miinukset: Parking was hard work, but if you come up the hill about 5pm there is normally a space either on the hill or one of the side roads. As an option we parked about a 10 minute walk in the park, you are almost guaranteed a place t park there.

Plussat: The breakfastttttttttttttt

Miinukset: the furniture needs an update

Plussat: Staff, room with sea view, breakfast and buffet dinner. Hotel location is excellent.

Miinukset: Only one lift out of three serviced the garage parking. No access stairs to the parking when the lift breaks down.

Plussat: Location and overall cleanliness. Staff was very helpful and friendly. My safe worked. Balcony and pool towel provided. Parking available for a reasonable price.

Miinukset: I would have liked seeing hand-sanitizer in the breakfast area. I would have liked BOTH body wash and shampoo in the bathroom. -each shower(3 rooms) had one or the other. WFI was inconsistent. Not always working. One of our rooms had an air conditioning leak. For the number of guests-MORE elevators needed.

Plussat: aamiainen oli erinomainen puute ei ollut jääkaappia huoneessa kylpylän käyttö voisi olla osa huoneen hinnassa

Miinukset: jääkaappi koska olemme diabetikkoja lääkkeet pitää olla kylmässä

Plussat: It's close to the airport and right by the sea, and also just an easy drive to Mount Teide (less than an hour). Supermarkets and restaurants are very closeby. The buffet breakfast has a huge selection of food and they are good quality food. Hotel staff are friendly and helpful. We enjoyed sitting by the water every evening to watch the sunset. Also exploring the area by foot. There's free transport to the bird park nearby which is very handy.

Miinukset: The hotel was a little dated and parking in the area was not the easiest to find, so parking at the hotel wasn't complimentary.

Plussat: Attentive,responsive,professional staff. The view from the room to the ocean is amazing.The location on the first line and at the same time at the end of the promenade is very comfortable,only the noise of the ocean.Artificial beach with ocean water 5 minutes walk,small beach right in front of the hotel,nice pool with heated water.Varied,delicious food,although the fish menu is not a strong point of the restaurant.Every evening in the bar interesting performances of guest artists.Decent hotel,good stay.

Miinukset: The furniture needs a change

Plussat: Will situated in the north of the island. Great family room (2 interconnecting rooms) extremely comfortable and clean. The staff extremely helpful and friendly. Excellent breakfast buffet and varied dinner buffet.

Miinukset: The only way to get to garage was via one out of the three of lifts which in the mornings when it was rush hour took ages and there was no stair access either. On the day the lift was out of order we had to use the staff lift accompanied by a member of staff.

Plussat: Nice views of it is sunny. Friendly staff.

Miinukset: To use the Safe that is in the room €4 per day Very busy breakfast with just basic options. Buffet style what is ok as it’s a big hotel but lacks good quality food. The room is super basic and does not have a frigobar - what I would say it’s a must in any hotel room! No tea facilities neither, so no kettle or coffee tea available in the room. Sunbed- there are 3 and you have to book and pay for it €25 per day- they have deals offer if you want it for more than one day.. :/ Overall, okish but would not recommend.

Plussat: Sijainti oli erinomainen. Siisti hotelli. Aamiainen runsas ja monipuolinen, siitä täydet pisteet. Henkilökunta avuliasta ja ystävällistä.

Miinukset: Huonekalut ja hieman kuluneet, siitä pientä miinusta.

Plussat: Location, room with balcony facing pool/ocean, bathroom, cleanness and great breakfast.

Miinukset: WiFi was ok but not the fastest

Plussat: All good apart from weather but not your problem

Plussat: all

Miinukset: all was perfect

Plussat: Good selection for breakfast, great pools, clean, comfortable beds, english tv channels, good sized rooms

Miinukset: Hotel is a bit dated, no tea or coffee making facilities in room, food could have been hotter, no fridge in room, safe has to be paid for

Plussat: Nice location with great sea view from the room, and mountain views from the other side of the hotel. I had a nice large balcony, initially for the first night I had been allocated the wrong room but this was rectified the following day. Based on my experience of the evening meal I would not recommend all inclusive, there are plenty of places nearby where you can eat good food at reasonable prices. I did not go for the all inclusive option but did eat there the first night which cost me 21 euros including one beer. In town I found I could get more food and drink for less than this price so this is something worth considering. The staff that I spoke to were helpful and friendly and I was given a glass of sparkling wine on arrival which was appreciated as I was tired and stressed at the lack of any parking in the hotel.

Miinukset: The parking was not great, you cannot reserve in advance apparently so when I arrived late in the evening I had nowhere to park. I was able to reserve parking for the rest of the week however the spaces were often full when I arrived back late in the evening, with only the most difficult to access spaces (between concrete pillars in the basement car park) free, and some people parked badly across two spaces.

Plussat: Yhden hengen huone oli viehättävä ja siisti. Iso parveke plussaa. Ilmapiiri hotellissa rauhallinen ja miellyttävä.

Miinukset: Uima-altaan vesi ei ollut lämmitettyä, vaikka esitteessä niin mainittiin. Ovikortti lakkasi toimimasta neljä kertaa kuuden päivän loman aikana. En pitänyt sitä puhelimen tms. vieressä. Henkilökunta suhtautui penseästi asiaan. Harmitti.

Plussat: The staff is really kind, friendly and helpful. Bed and pillows were comfortable, room clean and spacious.

Miinukset: It's obvious, that there is not enough of stuff to serve that number of clients as they had in the weekend of Father day. They were not prepared to serve the food, drinks and etc. It's not normal to wait 10 min for the coffee in the breakfast time. Same in the pool bar, one person was serving drinks, snacks and etc. Working as a bartender and waiter same time.

Plussat: This was a last minute reservation, but a great vacation! Comfy beds, I loved the pillows! Being tall perhaps a walk in shower would have been more spacious, but what we had was adequate. Entertainment was good, something different each evening. Great staff rapport, despite our lack of Spanish and a dominance of other client nationality.

Miinukset: Not having access to drinking water, without having fully inclusive (living in France we are used to this).

Plussat: Aamupala ja päivällinen olivat riittävän monipuolisia

Miinukset: Ei minibaaria tai jääkaappia, tallelokero maksullinen, merinäköalahuoneeseen ei paista aurinko koko päivänä. Auton pysäköinnissä piti viedä tosite autoon ja aamulla sieltä pois, että sain 20€ takuumaksun takaisin, outo menettelytapa.

Plussat: The pigeons are embarrassing...

Miinukset: Great room... Great bed... Quite good food and brilliant staff... Will be back

Plussat: Other than reception/ breakfast grill, everything was perfect.Good food,clean great for a families

Miinukset: Check in and out was slow and staff under pressure maybe just understaffed. Breakfast hot grill also short staffed and unable to keep a good supply of bacon ,eggs etc.

Plussat: The bed and pillows

Miinukset: Toe nail clippings on balcony. Booked parking got told there wasn’t any. Then given a space. Rude reception staff. Food terrible. One lift out of action for two days there. If Spanish just ID required. If English: residencia, passport etc ? My birthday ruined by the rudeness of the staff

Plussat: location, the view and price are good

Miinukset: the bedcovers are NOT very comfortable

Miinukset: Room smelled of food. Had to pay for an upgrade. The cleanliness of the bathroom in the upgrade was poor. There was long hair all over the bath and wall tiles in the shower. Food was cold in the hot buffet

Plussat: Very friendly and helpful staff on reception, bars, restaurants and cleaners. Fantastic selection of food and drinks available for all inclusive. Brilliant DJ. Lovely pools and always sun loungers available. Really great value, would definitely return.

Miinukset: Unfortunately there was a bad smell in the bathroom, a plumbing issue I think. A maintenance operative did fix it but it returned after one day. Low alcohol in the spirits available for all inclusive, but perhaps that's not such a bad thing. Shame there is no gym in the hotel.