Puerto de la Cruz hotellit lähellä Sitio Litre

Plussat: Amazing luxury hotel, great breakfast and spa area. Nice view of ocean from the room balcony. And extra nice and helpful staff. Good restaurants in the area.

Miinukset: WiFi a bit slow from room

Plussat: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.

Miinukset: Style!

Plussat: The garden is splendid and for a rather small hotel the three elevators are a big plus. We ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the food on all occasions was excellent. The welcome was top notch an the staff allways smiling and eager to help.

Miinukset: At the Papagalo restaurant they have a dress code and we found out when we went to have dinner luckily I had some long trousers which I usually don’t have being a summer vacation at 30 degrees centigrade.

Plussat: Facilities, breakfast

Miinukset: The room is small, the beds aren’t great, old furniture, isn’t what you expect from a 5 star hotel.

Plussat: Everything was first class

Plussat: All was as expected. Pity the weather was not that good.

Miinukset: The number of expats wandering around.

Plussat: Excellent service and cleanliness. Lovely room and staff. Great spa.

Miinukset: Nothing really.

Plussat: Genuinely friendly staff, very clean, serene atmosphere, beautiful garden with exotic birds, great spa & gym

Miinukset: Breakfast is great but coffee is not so, Oriental restaurant food is really not in line with the rest of hotel quality

Plussat: Everything other than the hotel's Oriental restaurant was perfect. The hotel with its indoor gardens is beatiful, the breakfast was really good, the staff was great and the spa is amazing. Some of the facilities are a little outdated, but it's a part of the hotel's vibe and every detail is well thought of. The best hotel I've been in so far.

Miinukset: Dinner at the hotel's oriental restaurant. The restaurant looks very nice and the service was great, but the food was (disclaimer(!): based solely on personal taste) terrible. We took the coconut soop with chicken, musrooms and lime, fried rice with vegetables, egg noodles with siriloin and vegetables and chicken in red curry. The soop was ok at first, but after a few sips the lime kicked in and left a bad after-taste for the next couple of hours. The fried rice was ok, but the vegetables were very poorly handled, felt completely uncooked. We didn't eat the egg noodles, the vegetables were handled the same as with the fried rice, the siriloin had a weird after-taste (we might be adjusted to a different siriloin flavour in Israel, so it's probably not the restaurant's fault) and the overall flavour was very bland. The chicken with red curry was ok, but again the vegetables were raw and the dish looked pretty stale with the boiled sliced chicken. I normally wouldn't bother writing such a review, but the restaurant left us with a really bad taste (we continued for a pizza across the street from the hotel right after leaving the hotel's restaurant).

Plussat: The most impressive is that every staff is nice and friendly, which make us feel like being at home. A great variety for breakfast. Italian restaurant offers very delicious food, and the sunset view is very beautiful. The bed is very very comfortable. Free spa access zone is quiet and cost. In a word, this hotel became one of our favorite hotels! Recommend it!

Miinukset: We tried the volcanic stone spa, if the massage is more strong that will be nicer!

Plussat: The staff was great and very accommodating - Vanessa, who did our checkin, went well out of her way to assure we got a great experience!

Plussat: Pool area is beautiful. Loved falling asleep to sound of the waves.

Miinukset: Gym has next to nothing in it. Just a small room with a few old machines and very light weights. Rooms are dated. Food is continental.

Plussat: Brilliant location, with spectacular views of both the ocean and mount Teide. Nice base to explore the surroundings

Miinukset: Bit dated and rather small for a resort, wouldn’t use it for a static pool-side holliday

Plussat: Pidin kaikesta, paitsi huoneestamme.

Miinukset: Liian pieni ja pimeä huone.

Plussat: Great location in centre of Puerto de la Cruz, pool area very nice with many sunbeds, food (breakfast and especially bread) very varied and delicious

Miinukset: Old furnishing, fee for parking (10 Euro a day), few vegetarian options for dinner (only salad, potatoes, pasta), most of the cooked vegetables contain meat

Plussat: Hyvä sijainti ja viihtyisä uima- allasalue

Miinukset: Vesijohtoveden suuret lämmönvaihtelut, suihkuvesi saattoi nopeasti vaihtua polttavan kuumaksi. Viemäri tukossa, huono siivoustaso, näistä huomautettiin, mitään ei tehty. Hotellin vastaanoton hlökunta ei ollut palvelualtis eikä ystävällinen. Samaa mautonta ruokaa aamusta iltaan joka päivä.

Plussat: Ravintolan antimet puolihoidossa. Hieno puutarha. Hotellin järjestämä apu keskellä yötä lähtöpäivänä rikkoontuneen matkalaukun lukon korjaamisessa

Miinukset: Hotelli iän johdosta hieman nuhraantunut

Plussat: location good plenty of food not much choice for gluten free diet . no pasta or signs om sauces to say if they were gluten free so food was the same each day

Plussat: Everything

Miinukset: Nothing

Plussat: Food, amenities and location was perfect.

Miinukset: Imposible to find parking on the street. Limited payable parking at the hotel. Cheaper to park at Mercadon shoping centre.

Plussat: We had a lovely suite with pool and sea view .

Miinukset: I could not find anything to dislike

Plussat: Perfect food. Extraordinary big buffet!!

Plussat: Everything was great. Especially the location, really close to the center. We had an ocean view room, it was nice and the view was amazing. The food was good as well, plenty of sea food and fish and even had soy milk for breakfast ( thank you :) )

Miinukset: the parking was expensive, 10EUR/night.

Plussat: Great location, right by the beach and the beautiful centre of playa de la Cruz. Friendly staff. Sea view balcony well worth the upgrade price.

Miinukset: Very much a ‘Saga Hotel’. All entertainment, and the general opening hours of e.g. the bar, aimed at the hotel’s majority clientele of people aged 65+. “All-inclusive” offering extremely stingy, with many (most?) drinks requiring not a supplement but a full-price charge. Also stopped at midnight, so neither all nor inclusive! Food was wildly inconsistent but mostly average-to-poor. Very few vegetarian options, with many seemingly vegetarian options (e.g. potato croquettes) bizarrely having meat in them, but not being labelled as such. Cocktails were downright awful. What kind of madman puts orange juice in an Old Fashioned? A Batman villain, that’s who. Beds were very hard. I liked them but your mileage may vary, my partner was not a fan. “Double rooms” were two single beds pushed together. Have fun with that gap, because you WILL fall into it. Design of balconies, with large holes in the walls, means no privacy whatsoever. Particularly a problem given the prevalence of smokers who stay at this hotel. If you don’t like cigar and cigarette smoke, AVOID. No-smoking areas so close to smoking areas and so small as to be basically pointless. Only a ‘4-star hotel’ by the most generous of standards.

Plussat: Good location. Good choice of drinks

Miinukset: Dated property and ok ish food

Plussat: Loved everything about the hotel. Wonderful location, beautiful rooms overlooking the sea, great selection of food and friendly and helpful staff in all departments.

Plussat: Area people

Miinukset: They charged me an extra day I called and. Told them we missed our.flight I would like a refund

Plussat: Everything!

Miinukset: No kettle in the room. Would be nice if there is one and some tea or coffee items.

Plussat: Ravintolan tarjoamat ruuat todella maukkaat.

Miinukset: Allasbaarin buffee ei kaksinen.

Plussat: Nicely placed hotel, with a very friendly staff.

Miinukset: Breakfast is at least average. The milk in coffee is incredibly sweet, I don't really understand why.

Plussat: Erittäin hyvä sijainti, ystävällinen henkilökunta, siisti hotelli.

Plussat: Location, food, friendly staff

Miinukset: Small rooms

Plussat: The room was nice n big n very clean

Plussat: Everything was ok. But a little underwhelming

Miinukset: The staff were in the most part fairly miserable and even the most basic of questions seemed an annoyance to some of them. The noise from outside was hideous and whilst not the hotels doing, no empathy was shown. One night my wife sat on the balcony and played a couple of mellow songs off her phone, neighbouring room complained and security threatened to call the police on her! A massive overreaction. And left a bad taste in the mouth.

Plussat: Food was good

Miinukset: Shower door was too small

Plussat: There was enough choice of breakfast. The quality of the room was good: we slept very well! There is a mayor main hall with lots of space. This is a nice way to enter. Also nice: there is a spa and guests have a financial benefit.

Miinukset: The hotel was very crowded and this was noticable during dinner and breakfast. Also, the dinner-times did not meet our expectations. We're used to dining around 21:30 in Spain, but the buffet closes at 22:00 hours. At dinner there were so many choices of fish, that it exceeded my expectations. The meet however, was not as good as the fish. Perhaps it's the benefit of an Island. The other dishes weren't fantastic either. Furthermore the procedure with the voucher was a bit a struggle. Also, finding a parking spott was hell. This is a huge hotel, with many many rooms and only 6 parking spots (!). We had to use the public parking, which isn't as easy as you'd expect -- we had to walk about 10 minutes every day to and from the car. The spa has limited opening hours and was not reachable during our stay. Also, during our stay one of us got sick. We assumed it had something to do with the food from the diner-buffet. We suggested this at the information counter, but it was assured it couldn't be the food. The persistent attitude wasn't very nice.

Plussat: Nice little hotel, some of the decor was a little out dated but obviously not a big deal. We had two double beds in our ‘double room’ which was nice! Ive never seen such a huge bed! View from the balcony was nice, although our room was one of about 4 whose view was blocked by a tree. The heated pool was really nice as well. Unfortunately we didn’t get to use the spa but the prices looked reasonable and we saw a lot of other people use it. We had half board, drinks weren’t included, and had to pay for all our drinks when we checked out. We had prepared to pay €30 each but was no way near! So ‘free’ food and cheap drinks!

Miinukset: We both felt a little unwelcome as soon as we got there. The atmosphere was just a little weird. The air conditioning was also turned off early (suppose to be 30sept but was a few days before) so we spent 2 nights unable to sleep and then 2 more nights with the balcony door open as it was far colder outside than in the room. The food was not great. There weren’t many options for vegetarians and the meat seemed to be only just cooked and made my boyfriend a little ill. Honestly, as long as you don’t expect too much from the food and maybe stay away from some meats, it’s good enough to get by. Other little things like the shower going really hot and then really cold, the lifts being a bit rubbish, outside pool being super cold. All the little things would’ve been forgiven had the atmosphere been a little better and it had been more welcoming. (Not all the staff were unwelcoming, a few women really stood out as being super friendly and helpful but unfortunately I didn’t get their names.) It’s also pretty cloudy in Puerto de la Cruz, if you’re hoping to do some sunbathing then I’d suggest getting a bus to Santa Cruz (€10 ish to get there and back) but of course the hotel can’t control the weather!

Plussat: Rooms were clean

Miinukset: I was very disappointed with the hotel very old and tired staff were unhelpful would not recommend

Plussat: Näköala ja huone olivat loistavia. Henkilökunta oli todella ystävällinen. Allasalue oli iso ja viihtyisä.

Miinukset: Alakerran ovi saisi olla vuorokauden ympäri auki. Hissit ja etenkin avainkortit reistailivat. Buffetin ruoka oli keskinkertaista.

Plussat: All meals (Breakfast and Dinner) were very testy. Bed in a room was amazing big and comfort. Really good quality for money payed for it. I'll definitely recommend that hotel to all.

Miinukset: Only problem was been parking space.

Plussat: The panoramic view from the rooms, despite from our room, being one of the lowest levels (2nd) was not as great as from others or from the restaurant floor. After reading a lot o reviews about the food served in the buffets were not that great, our expectations were rather low... well, we always felt that we had quite a lot of options, naturally there are always things the one does not like, but we could pick others and there was not one day that we did not have options we did not like... regarding the parking, yes is barely impossible within 100m from the main entrance... but not too far (300m) there is a very long avenue with a lot of parking and even if one park at the very end, this would be about 750m to the entrance which can be easily done by foot during the stay. Of course, when one arrives or leaves with a lot of baggage just takes the car to the main entrance to loaded or unloaded. We thing that the hotel has a very good quality/price ratio. The comfortable bed.

Miinukset: Here and there, in the corridors and rooms the facilities need a renovation update... just like apparently was done in the restaurant room which was very nice. Not that critical, but it gives a not that good impression when one thinks about a 5 start hotel... the noise from the road in the 2nd floor is a bit to much... it can be solved with some ear plugs... but it should not be like that. This is a point where some renovations should be done so the acoustic isolation is improved at least in these rooms more close to the road

Plussat: Pretty good price, for a 3-star hotel (which they are in reality). Warm swimming pool was good and we liked to use it, because during our stay ocean was not really swimming-friendly. They have billiard (pool), table tennis, spa and other facilities, we didn't use all of them, but it looked decent. Placement of hotel is also pretty good, it is situated near two beaches - Martinez and Bollulo, you can easily reach both of them from the hotel. A lot of restaurants in Puerto are also quite close to the hotel. Connectivity is good - in 5 minutes there is a bus stop, which can take you to both airports, Santa Cruz or Teide National Park.

Miinukset: The hotel is anyway not a 5-star hotel, even though they present themselves like one. It is somewhere between 3 and 4 stars max in reality. Condition of the building was acceptable, but again not for a 5-star hotel. Some lamps were not working, toilet was leaking and some other minor issues were also present. Jacuzzi was really cold and essentially unusable (during our week stay no one was able to use this freezing tube). The dinners had pretty poor choice for vegetarians/vegans, last dinner had as much as 2 plates vegetarian-friendly. They added bacon or ham to every other dish including simple broccoli. On the checkout day we asked for 2 vegetarian picnicks, cause we needed to go early in the morning, and they've put two full packs of salami...

Miinukset: The accessibility and availability of berverages during the day in other areas apart from pool space. A long way to travel and very little shade from the sun. Also found it frustrating the time waiting for lift and not informed when out of service.

Plussat: The view to the sea was amazing

Miinukset: The shower wasn’t working properly and no one fixed it

Plussat: The food is very good and the location is amazing. All the facilities were very clean and the bedroom was perfect.

Miinukset: The air conditioner of the bedroom it was old and it took too much time to put the room colder. The wifi don't have power enought and it was not acessable in all hotel.

Plussat: Good hotel with very pleasant personel

Plussat: Huone tilava ja hienot näköalat, aamupala runsas. Osa hnkilökunnasta hyvin ystävällistä

Miinukset: Hotellin taso ei lähelläkään viittä tähteä, luokitus suorastaan harjaanjohtava

Plussat: Localisation is pretty good - you can easily take a walk to city center as well as to the bus station. I believe they have nice breakfast as in the morning all we could hear was utensils noising on plates :)

Plussat: Only location.

Miinukset: I booked it with parking facilities but there was no space when we got there. Very old fashinoned rooms and there was no air conditioner not even a celing vent.

Plussat: We had a large room with a terrace next to the pool on the 6th floor also they gave us water and a bowl of fruit.

Miinukset: Nothing

Plussat: The location of the hotel is very good, 10 minutes from the beach and near to a very good restaurant (Mesón Los Gemelos). We had breakfast included, which was quite good and rich, from sweet to salty, hot to cold. We were more than satisfied, however, I should say, I missed wine or sparkling wine, which would make my vacation morning much better :) The view from the top of the hotel on Pico del Teide is very nice.

Miinukset: The room was clean and nice, however, located in a bit noisy mezzanine and we were disturbed during our sleep. Also, I find the parking for 5 euros/day very overpriced - considering a week-long stay.

Plussat: Didn't have breakfast location was good it was a second choice as the one I usually use was booked ,staff excellent clean

Miinukset: As we have an aircon company it's the first thing I notice the room was far too hot and stuffy and the noise was horrendous I have booked to stay this week hopefully in a better room I'll give it a second chance

Plussat: Palvelu, henkilökunta ja aamiainen olivat mainitsemisen arvoiset. 10+ Aamiaisella saatiin myös gluteenitonta leipää. Se yllätti;)

Plussat: V convenient for bus station and town centre.

Miinukset: Room faced inwards to facing rooms. Noise travelled too easily.

Plussat: The staff is simply lovely. Always smiling and friendly. The location is perfect. The food is delicious. And the atmosphere in the bar is great.

Miinukset: The bed, pillows and no a/c. TV is I front of the bed but, pillows are so flat that you cannot enjoy watching TV. the bed is not comfortable at all. You must ask for a fan because the room was really warm.

Plussat: Location is near the bus station. Nice streets and cafes nearby. 15 minutes on foot to playa Jardin .

Miinukset: Dinner without drinks. Not much dishes, but they are rather tasty.

Plussat: Hinta - laatu suhde erinomainen Hyvä aamiainen Kympillä pääsi saunaan, mistä sai hyvät löylyt!

Miinukset: Pieni huone, mistä ikkunasta näkyi seinä...

Plussat: Modern hotel with all necessary facilities. Room (superior) was good size with sitting balcony outside. Bathroom oke but small. Clean. Breakfast and dinner both in buffetstyle, wide range of choice. Location is in the centre of town very close to the busstation. For those who sleep light ask for a room on the inside: no views but more quiet. We had a room at the outside, more noisy but we don't mind, it's noisy Spain! All in all a decent hotel for a very fair price.

Miinukset: Shower in bathroom is a bit small. The coffee at breakfast in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe. For those who drink coffee with milk in the morning: don't use the button coffee with milk, but rather choose the black or long black button and pour in some fresh milk from a jar located near the cereals

Plussat: The whole hotel experience was great

Miinukset: Should have had bathmat in the bath/shower to prevent slipping.