Hotel Sagar Plaza

For me this is the best location in Pune. Also, like the staff and the immediate attention they give.

As always, I had booked a room with breakfast. In the past I had gone to the breakfast restaurant and asked for a cup of tea and, about an hour later, I would return for full breakfast. The waiter always obliged and gave me a cup of tea and then let me have full breakfast after about an hour. I thought this was fair because I had paid for breakfast and tea was included in breakfast. Also, I did not ask for a second cup of tea during breakfast. During this visit the waiter CHARGED me and my wife for tea!! I could not believe that even though I had paid for two breakfasts, we were charged for tea. Money is not the issue here. The issue is lack of simple courtesy. This was the first time in many years that I was a it upset with Sagar Plaza. Other than this incident I have only positive things to say about this hotel and its staff.