Rajkot hotellia

Plussat: - I like hospitality and behavior of all staff starting from reception to all service provider. - Breakfast was also excellent but there has to be some change in everyday Menu because tourist more than 1 days stay at hotel always excellent something different in their plate in the morning. - There should be some live counter as well for south indian food option or something new. - Prices offer was ok but if possible to manage than it would be great value for Money and people will repeat their stay frequently.

Miinukset: - swimming pool times should be till at least 9 PM from morning 6 onwards, because most of people stays there will come back from their work after 7 only, we were not able to utilize this facilities. - Over all excellent.

Plussat: Big rooms

Miinukset: Poor and not professional staff. The resection area was low level. It was far from city , no taxi was there. The room was full of mosquitoes, the restaurant only served vegetable foods. Check out was at 10:00 AM. It was not a 5 star hotel at all, it was maximum 3star hotel. I don’t recommend it.

Plussat: Good staff and location

Plussat: Rooms size Swimming pool

Plussat: The Imperial Palace Hotel is best as his name imperial.

Miinukset: The bed has a wheel which gets ahead when we Like to seat and rest the bed moves ahead.

Plussat: Prime location everything close by.awesome breakfast and dinner.

Miinukset: Front office staff need to put in more efforts to keep their customer happy

Plussat: Room decor was quite good but the nuisance factor spoiled every thing.

Miinukset: Our rooms 184 and 185 had windows which we in a passage and nuisance of banquet staff was very disturbing till late night. Despite pointing this to the front desk while checking in, there was no response to solve the issue. Our complaints were just met with a sorry, this would be for just 10 minutes more. We are unable to understand how a hotel of this reputation can have such rooms. We had to keep the blinds on throughout to have some privacy preventing being seen by staff moving around.

Plussat: Hotel was generally clean, food was good (they offer some continental meals). Staff is really helpful (especially dinning area staff). Room service (food) is very fast.

Miinukset: Smell in the rooms (always smelt like a kitchen). Breakfast could have more continental food. Sometimes it would take few hours and few calls to the reception in order to get something. Saloon for women is not that good- not connected to room bills (pay in cash), massage area is really poor. Also, gym and the swimming pool are very small. Staff (room service) could improve their English.

Plussat: Nice size rooms, good facilities, 24hr food, Great hotel to stay in while in Rajkot. Concierge is very helpful. Room service is brilliant. Overall this hotel is comfortable and will allow you to relax while here. Room amenities are good.

Miinukset: Reception attitude is not welcoming, Make you stand and wait without acknowledgement but locals just barge in and its fine. The pool area changing rooms are disgusting and not 5star.

Plussat: Restaurant staff was good.

Miinukset: Location and rent.

Plussat: Beautiful place, although a large part is under construction.

Miinukset: They had a party in their garden. You cannot imagine the loud noise which came with that. Even after several calls to the front desk (had a major jetlag wanted to sleep desperatly), they seems to have more interest in the party than the guests which stay there, the music went of around noon (hours after what by law is approved). Corrupt management which will do everything for money. Thereby, and I don't now for sure, but that would be my eduacted guess, I was left with a severe stomach flu after the food I had there, either diner or breakfast.

Plussat: Staff were fantastic - couldn’t have been more helpful - every request was catered for and this made for a great stay.

Miinukset: Fitness facilities and better facilities by the swimming pool would be a great improvement- there are currently renovations/ extension works taking place here so possibly these suggestions will be included once the work is completed.

Plussat: It is very beautiful from inside

Miinukset: According to 5 star property they didn’t had non vegetarians food.

Plussat: Place is good although little remote,s'thing diff then other resorts.

Miinukset: Rates of food items, exhorbitantly high,since place is far from city,guests have no option.just one sabzi,4 roti,one raita and one papad cost 1k, sabzi rate not less then 299, roti charge 80...TOOOO MUCH.also room ambience and facilities are not that great.

Plussat: Liked everything, but the staff was exceptional! We have travelled around the world and never encountered such exceptional service!

Miinukset: It would have been nice to have a sun umbrella at the phantastc pool

Plussat: ok

Miinukset: Some of the staff was extremely arrogant and inconsiderate. I would not like to stay in a place where they do not respect ladies.

Plussat: The accommodation was clean and good level of facility . ALL staff were very friendly and food was very good and always served with a smile.

Miinukset: nothing

Plussat: Very friendly and helpful staff. Breakfast and dinner buffet were superb. Service in the dining hall was top notch too. Wine store attached (although it takes 20 minutes to get a permit).

Miinukset: Internet could have been faster

Plussat: They have almost all facilities.

Miinukset: In rooms food is too expensive. It should be more cheaper..They should have high defination TV channels.

Miinukset: Gizer not working hot water not came Parking not available in hotel They parked car in out side hotel and car was not safe in that place bad experience for car parking also

Plussat: Courteaus staff,good breakfast.decent rooms

Miinukset: Water logging in the shower area and gaps in the shower door,which spilled the water out. The AC was freezing,was not possible to maintain temp it just showed 19 degree whatever temp you set.no fan in the Room.

Plussat: It is truly a Village style Beautiful resort which we were looking for. At 60+ we had chance to become children again and enjoy all children 's achivities. Our Haveli room was like Honeymoon suite. Artistic lovely Rajashthani Art pieces and wall pictures were treat to the eyes. Our room window opening to lush green huge lawn was so good to watch. Breakfast with huge spread- various items but hot fafda n Jalebi ( both live counters) stole the show. Just too Good. All staff members were ready to pamper n spoil the guests offering many additional items and varieties. As after checking out we were going to another best Heritage hotel Khirsara, reception staff got us Car on hire at bargain price which otherwise is bit costly affair. Chat items available at counter were good. All staff members were very courteous n ready to make the stay comfortable.

Miinukset: Gujarati - Kathiawadi Thali was big disappointment. Non of the items were up to the mark. Quality of tea served in the morning or in the breakfast was another disappointment.

Plussat: Courteous Staff

Miinukset: Wifi network

Plussat: Lobby entrance

Miinukset: Air conditioning was not up to standard needs updating up to room size

Miinukset: We booked Suit room and they gave us one last room available above the kitchen... It was stinking like hell. When we asked for room change, they gave us standard room without any reduction in price.. Horrible experience

Plussat: Location and various restaurants

Miinukset: Bathroom shower was blocked so water did not drain away. Internet was not very good, it kept cutting out.

Plussat: Location, Friendly Staff, clean

Miinukset: N/A

Plussat: NOTHING AT ALL

Miinukset: The room was stinking and the toilet was horrible. To make things worse, they denied me breakfast as per the booking terms but collected the full amoy

Plussat: Ambience

Miinukset: Cooling in room was pathatic

Plussat: The room was comfortable , the breakfast was also good. The lunch buffet could have been better.

Miinukset: Surroundings around the hotel need to be kept clean at all times.

Plussat: Location. U can call it a a business hotel and stay for a day or so at max.

Miinukset: Premium and Suite Rooms need improvement. 401 and 402. Bathroom Water needs treatment there is a foul smell. Rooms have a smell. Breakfast service need improvement. Staff needs to be attentive.

Plussat: Location

Plussat: The rooms are extremely spacious, the staff are very friendly and food is nice. Decor is good. They decorated the room with ballon’s to celebrate my wife becoming pregnant, thank you reception girls for the hard work.

Miinukset: From arrival, the room wasn’t ready, then was given the wrong room type, after 1 1/2 days of arguing and showing booking proof they agreed and changed room on 2nd day, which was still not a premium room as the sofa suite was missing, replaced with a desk, but no chair. Restaurant- good food, poor service. Left at table for 45mins with out taking our order-and then asking us have you made an order...? The lack of customer service is due to shortage of staff which is not my fault. There are signs for 20%discount on food, on checkout they said sorry we didn’t update the bill which can only be done when you sign, sorry.... i lost my mind at that point. The GM and Managers have been helpful and apologetic, but as a hotel team they can very much so improve things quickly. The room widow is partially open and needs repair. Areas of room need cleaning as dust is accumulating. Room service is not 24hrs as advertised. They don’t answer phones when calling from room. One pillow per person (ridiculous) ask for more the answer is run out.... not a 5star hotel. But the staff have been trying there best to improve. This Hotel is not 5 Star yet. For the price stay at the Imperial next door. I would like to review this place again later once they fix the issues. Im happy to help.

Plussat: the reception folks

Miinukset: the reception folks

Plussat: The reception staff on the day time were more accommodating that the evening staff plus the less that acceptable service from te evening support staff.

Miinukset: Smoke smelling room, instead of two single bed requested and accepted I was offered a single large bed .

Plussat: Location is good. Center of the hustle and bustle

Miinukset: Staff just don't understand English The rooms are so noisey must be paper thin The air conditioning in the room is terrible Overall it's more like a 1/2 star hotel in my opinion

Plussat: It was a comfortable hotel with great facilities in a good location

Miinukset: Not much, overall quite happy

Plussat: Room size with facilities within .

Miinukset: Bed mattress

Miinukset: Dirty restaurant and cold food

Plussat: It was very comfortable to stay

Miinukset: Nice overall

Plussat: The room was clean & it was a good size. Very clean probably as it has just opened

Miinukset: The pillows are extremely hard you need to change the pillows.They have to be soft.

Plussat: Good staff and clean rooms. Great breakfast

Miinukset: Location

Miinukset: If you want a good hotel in city. It's a good option.

Plussat: Perfect location and a hotel that is great value for money. The rooms and bathrooms are great condition and the service was great. The staff on the front desk (including the manager) and at the door were extremely helpful.

Miinukset: The restaurant food was poor, though the staff are very helpful, they should really write down food orders to ensure they get them correct. As we're on Jain diets we had a few simple requests, we spoke slowly in hindi when placing our order and our requests were still missed, simple things like no chilli in our food.

Plussat: The hotel was clean and staff were helpful.goo

Plussat: I liked more or less everything including helpful behaviour of the staff including food.

Miinukset: Location

Plussat: PRICING

Miinukset: Breakfast

Plussat: Staff, Room, Cleanliness

Miinukset: Everything is good

Plussat: Location & Cleanliness

Miinukset: Location

Plussat: Everything else was fine to very good- staff in particular.

Miinukset: The bed linen needs to be cleaner for sure.

Plussat: Everything is fine.Only the bed size is very narrow.

Miinukset: Bed Size

Plussat: Nothing

Miinukset: Mentioned as 4 star but not worth a single star Unprofessional staff Absolute untidy condition of rooms and toilets Rusted ceilings in toilets

Miinukset: Food was pathetic

Plussat: Staff was good

Miinukset: The breakfast was so sad and the the towel which was there in washroom was so dirty and no property toiletries was available

Plussat: Breakfast was fine. Meals were ok. Buffet, large variety but all very chillie hot !

Miinukset: Rooms smelt a bit smokey, even though we had asked for non-smoking.

Plussat: Location and food

Miinukset: Approach of front office/ reception staff