Rajkot hotellia

Plussat: Every thing about this palace is beautiful..

Miinukset: It's not easy to get an auto or a taxi.

Plussat: Restaurant staff was good.

Miinukset: Location and rent.

Plussat: Beautiful place, although a large part is under construction.

Miinukset: They had a party in their garden. You cannot imagine the loud noise which came with that. Even after several calls to the front desk (had a major jetlag wanted to sleep desperatly), they seems to have more interest in the party than the guests which stay there, the music went of around noon (hours after what by law is approved). Corrupt management which will do everything for money. Thereby, and I don't now for sure, but that would be my eduacted guess, I was left with a severe stomach flu after the food I had there, either diner or breakfast.

Plussat: Staff were fantastic - couldn’t have been more helpful - every request was catered for and this made for a great stay.

Miinukset: Fitness facilities and better facilities by the swimming pool would be a great improvement- there are currently renovations/ extension works taking place here so possibly these suggestions will be included once the work is completed.

Plussat: It is very beautiful from inside

Miinukset: According to 5 star property they didn’t had non vegetarians food.

Plussat: Place is good although little remote,s'thing diff then other resorts.

Miinukset: Rates of food items, exhorbitantly high,since place is far from city,guests have no option.just one sabzi,4 roti,one raita and one papad cost 1k, sabzi rate not less then 299, roti charge 80...TOOOO MUCH.also room ambience and facilities are not that great.

Plussat: Liked everything, but the staff was exceptional! We have travelled around the world and never encountered such exceptional service!

Miinukset: It would have been nice to have a sun umbrella at the phantastc pool

Plussat: Courtyard Food

Plussat: Breakfast was good

Miinukset: Air conditioning in the room wasn’t working well, so requested for another room but the receptionist was incredibly rude! Tried to force us to stay in that room. Only changed us after 30mins of insisting.

Plussat: Almost everything

Miinukset: Restaurant over staffed but service poor More interested in chatting with each other

Plussat: The room, staff and customer service, food, room service.

Miinukset: Bathroom sink was clogging

Plussat: Cleanliness, ambience, popular buzzing all the time

Miinukset: None

Plussat: Excellent location , the best in the centre of the town.

Miinukset: Food was very oily , in spite of me telling them make it less oily , it still dripped of oil.

Plussat: Staff was pleasant and professional.

Miinukset: Shower matt was super moldy. Towels were not fresh.

Miinukset: - Rooms were out dated - staff aren’t the friendliest - the air conditioning in our room was terrible! And even when maintenance said the ac was a problem it was still a headache to get a new room.

Plussat: Loaction

Miinukset: Crew service, facility, breakfast, cleanees

Plussat: Value for money Large clean rooms Small but adequate gym Responsive staff Good location

Miinukset: Attention to detail Didn’t provide box of tissues or extra towel

Plussat: Location

Miinukset: All rooms are not standard. Some rooms are uncomfortable and small. They allocate those rooms first. Many rooms are odd designed and lacks space. Many wash rooms are not good at all. Many rooms have cramped and out dated.

Plussat: Great buffet, value for money and an a la cart menu with western food options

Miinukset: Mosquitoes in the ground floor toilets!!

Plussat: Clean

Miinukset: Public used toilets need to be cleaned thoroughly and needs disinfecting through out and also needs clean air to pan out smell.

Plussat: The accommodation was clean and good level of facility . ALL staff were very friendly and food was very good and always served with a smile.

Miinukset: nothing

Plussat: The high point of stay was central location and owsome spread of breakfast .

Miinukset: It seems hotel doesn’t have no smoking rooms. The rooms given to us had very strong smoking smell . The manager 0n duty was courtious enough to chand the rooms fr us but alas thoes rooms also had smoking smell .rather than that it was a good comfortable stay .

Plussat: The breakfast was very good! The staff was helpful and attentive.

Plussat: Comfortable rooms

Miinukset: It is a Veg only hotel. Due to an early check-out at 7:00am we requested if some dry breakfast could be put in a box but were refused

Plussat: Customer care and property.

Miinukset: Check in and check out time cannot be the same. Inconvenience to both guest arriving and leaving.

Plussat: Nothing

Miinukset: Rooms dingy Poor service

Plussat: - I like hospitality and behavior of all staff starting from reception to all service provider. - Breakfast was also excellent but there has to be some change in everyday Menu because tourist more than 1 days stay at hotel always excellent something different in their plate in the morning. - There should be some live counter as well for south indian food option or something new. - Prices offer was ok but if possible to manage than it would be great value for Money and people will repeat their stay frequently.

Miinukset: - swimming pool times should be till at least 9 PM from morning 6 onwards, because most of people stays there will come back from their work after 7 only, we were not able to utilize this facilities. - Over all excellent.

Miinukset: Too far away from city, no Ola available for pickup. Main road is also quite far and even getting an auto is a task

Plussat: The break fast and promptness of the house keeping department is very good

Miinukset: Inconsistencies and lack of information contained ordinator, putting every client to take same shuttle for airport which lead unnecessary uncomfortable experience

Plussat: everything was good i liked it

Miinukset: idont know

Plussat: location good

Miinukset: breakfast was not fresh and hot enough; also could not get proper response.

Plussat: Nothing

Miinukset: Booked via booking . Com immediately asked advance payment which was unusual.

Plussat: Nothing

Miinukset: Speed and activeness missing

Plussat: Rooms are quite clean and spacious. Good to stay here all service are provided within a call.I enjoyed my stay except the view.

Miinukset: The view from the hotel is not pretty good.

Plussat: Staffs are very helpful & friendly specially Ms. Henal & Ms. Priyanka

Miinukset: Non-vegetarian food is not served in the restaurant during dinner.

Plussat: Breakfast Quick service Nice staffs

Miinukset: Swimming pool was not clean

Plussat: Location of the hotel pinch little. The food especially breakfast is awesome. Staff is very co-operative. Rooms are comfortable and good size.

Miinukset: Hotel location is not good

Plussat: I liked the rooms

Miinukset: i didn't like the bathrooms, there was no sound proofing you know what i mean. the breakfast was average, there was not much option on buffet.

Plussat: Service and cleanness

Plussat: Room size, lobby ambience

Miinukset: Breakfast, less items, no eggs

Plussat: Much better than its star rating. Recommended for Rajkot.

Miinukset: Breakfast was not great. Also, some staff struggled with English - but all in all, it is a very acceptable property to stay in Rajkot.

Plussat: Great breakfast

Miinukset: Not much. Great clean hotel.

Plussat: Good clean rooms

Plussat: Lobby

Miinukset: Uncooperative staff

Plussat: staffs are really caring

Plussat: The location, warm welcome, effeciancy of staff, buffet layout, and value for money.

Plussat: Need to improve food quality & train staff bathroom essential are to be provided

Miinukset: Entrance and ambience

Plussat: It was ok from all aspects. Did not expect much. Food was good. BF satisfactory.

Miinukset: Location

Plussat: Reception staff very helpful, I had problems with my phone. Ram come to my room and sorted it all out for me

Miinukset: Everything was fine for us.

Plussat: Friendly staff, quick service, good location

Plussat: Courteous Staff

Miinukset: Wifi network

Plussat: Lobby entrance

Miinukset: Air conditioning was not up to standard needs updating up to room size

Plussat: Room set up and arrangement

Miinukset: Toilet to be re painted

Plussat: Cleanliness and respect from staff

Plussat: Location, Friendly Staff, clean

Miinukset: N/A

Plussat: NOTHING AT ALL

Miinukset: The room was stinking and the toilet was horrible. To make things worse, they denied me breakfast as per the booking terms but collected the full amoy

Plussat: Convinient location value for money hygenic and very good cooperative staff

Plussat: It is truly a Village style Beautiful resort which we were looking for. At 60+ we had chance to become children again and enjoy all children 's achivities. Our Haveli room was like Honeymoon suite. Artistic lovely Rajashthani Art pieces and wall pictures were treat to the eyes. Our room window opening to lush green huge lawn was so good to watch. Breakfast with huge spread- various items but hot fafda n Jalebi ( both live counters) stole the show. Just too Good. All staff members were ready to pamper n spoil the guests offering many additional items and varieties. As after checking out we were going to another best Heritage hotel Khirsara, reception staff got us Car on hire at bargain price which otherwise is bit costly affair. Chat items available at counter were good. All staff members were very courteous n ready to make the stay comfortable.

Miinukset: Gujarati - Kathiawadi Thali was big disappointment. Non of the items were up to the mark. Quality of tea served in the morning or in the breakfast was another disappointment.

Plussat: Facilities best entertainment in evening rooms service

Miinukset: Nathing to unlike

Plussat: Food

Miinukset: Staff told us there was no airport shuttle and tried to charge us twice for the exorbitant hotel taxi charge

Plussat: Ambience

Miinukset: Cooling in room was pathatic

Plussat: Polite staff; eager to work; good management and service was good

Miinukset: Poor lighting in the lift and the room corridors; slight attention required to maintenance..

Plussat: The room was comfortable , the breakfast was also good. The lunch buffet could have been better.

Miinukset: Surroundings around the hotel need to be kept clean at all times.

Miinukset: The room was not as per expectation.

Plussat: Nothing

Miinukset: Inspite of many verbal requests, wasbasin was not repaired for its draing issue, telephone didnt work for 3 days. Probably, having only one set of towels which they take in the morning hrs for washing and only return at night. So miser about placing toileteries.. specially moisturiser. No approprate parking space. Daily same breakfast menu.

Plussat: The bed was extra comfy. The staff was helpful.

Miinukset: All was good

Plussat: Courtesy of staff and cleaning staff

Miinukset: The hot water supply sucks...comes cold and hot. Have to wait ages for hot water to come through. The furniture is outdated, knocked around over years. Bathroom door lock fallen apart and door does not slide easily. Windows needs to be cleaned. It seems they can't be bothered. It is run down over years. It is managements responsibility to provide clean and good service. It seems they have failed. Do not book any taxi from the security guy at the front....highly unreliable on timing and a sweet talker for gaining your business.

Plussat: Hospitality

Miinukset: Wi fi

Plussat: Service

Miinukset: Less free water bottles now then last visit

Plussat: There are lot many things which i did not like so it overrides if there is anything that i like.

Miinukset: Cheating. MTV is a big time cheater. We had booked d resort with Party plot for the function and stay for 125 people. Initially when we went there for inquiry, they asked us what our requirements are, they called it 'roop-rekha' i.e. overview of the requirements with complete details what time we want to check-in, which party lawn we need, what type of food/decoration, till what time we (with all our guests) wants to stay there, etc. We had asked for the resort from 3pm to 3 pm the next day with 2 rooms to b continued till next evening. They gave their quotation accordingly, which we accepted and made advance payment as per their payment terms. We had gone there through a very close reference, so we relied on few aspects on them where they were saying "yes, that will be done, not to worry" however they turned out to b very unprofessional once we booked it. They were very rigid on their payments terms and accordingly 100% payment was completed by us few days before the date of our function. Thereafter they gave fresh prinout of quotation for us to sign where in between the lines they mentioned check-out at 11 am. We had around so many guests with us and those unprofessional people of MTV saw their worst side and asked us to vacate the rooms which we needed for our guests to get ready for wedding function at the other nearby venue in d evening. We had booked MTV for our pre-wedding function only because they had agreed to provide us the place upto 3 pm. However, later on they changed their words and ruined our function. After lots of efforts they provided us 2 more rooms (with full day's charges), and our 125 guests had to manage in 4 rooms to get ready for wedding function. This type of worst experience was never expected from MTV, especially when they were being too good with us before booking. Besides, we had booked their party lawn for sangeet (DJ/dandiya raas) function.

Plussat: Nice room polite staffs and there greeting evertytime they see you and lovely breakfast and there cake counter

Miinukset: Little poor WiFi keeps cutting down

Plussat: We were travelling via rajkot to somnath and dwaraka and we had to stay in Bizz multiple times. We really loved the ambience, cleanliness and the nice staff. The complimentary pick up and drop worked great for me and my wife, it helped us a lot in not dealing with arranging for cabs etc. Breakfast is excellent. I recommend this to anyone with family and kids.

Miinukset: everything is great.

Plussat: We arrived very late and they really looked after us. Transport we had used previously let us down so they arranged new car for us. Exceptional service

Miinukset: Nothing at sll

Plussat: Polite and helpful staff.

Miinukset: Lighting in the Bathroom is not that good. Can be improved.

Miinukset: Not value for money !! Over priced and over rated .

Miinukset: no internet as per page and food was very hot when we asked for mild for my 3yr old. the manager actually told us to write a bad review!

Plussat: The hotel is situated on Rajkot's commercial road which makes shopping easy. The items available for the breakfast were excellent and the staff was friendly and obliging. The staff at the reception counter was excellent and helpful.

Plussat: Location, clean, staff

Miinukset: Nothing

Plussat: Room is good and clean Food was nice and the staff in Kitchen is very helpful and i would like to thank Ms.Kajal for her support and help

Miinukset: reception staff is not helpful and the don't speak in English

Plussat: Can be more tastier.

Plussat: Location is good. Center of the hustle and bustle

Miinukset: Staff just don't understand English The rooms are so noisey must be paper thin The air conditioning in the room is terrible Overall it's more like a 1/2 star hotel in my opinion

Plussat: Everything. Food was awesome. Staff was professional and accommodating. Very clean everywhere.

Plussat: Best experience... The rooms are very tidy and refreshing... Also the staff having given the best customer service since my stay and are very helpful

Miinukset: Only issue was the mini bar was not working but got fixed straight away

Plussat: Hospitality was excellent. Restaurant was great. Food was awesome. Facility was very clean. Staff was very accommodating.

Plussat: Neat and clean city center hotel. Reception and check in was smooth. House keeping leaves a lot to be desired. We were two people room had been prepared for a single person though the room was a twin bedded room and our reservation was also for double. Had to call for extra bath towel, extra hand towel, floor mat etc. Basic amenities like soap, extra toilet roll, toothpaste kits, green tea, floor mat, hand towels had to be called for which can be very irritating, as you expect a hotel of this category to have already kept these in the room prior to arrival of guest. Breakfast was adequate. Room service for a sandwich took almost one hour and that to came without any cutlery. Housekeeping and room service staff needs to be trained much better. Location is good. Rooms are very small with hardly any room to move around, but it was ok as we only came back to sleep. Strictly ok hotel. At this price you would expect much better.

Plussat: Yes

Miinukset: Location

Plussat: Nothing

Miinukset: No ventilation in the room. The room was very small according to the price

Miinukset: Interior of Hotel and room need to improve

Plussat: Breakfast was fine. Meals were ok. Buffet, large variety but all very chillie hot !

Miinukset: Rooms smelt a bit smokey, even though we had asked for non-smoking.

Plussat: Breakfast menu is good

Miinukset: Please add non-veg food item in buffet menu and if not please clearly mention at site only veg food.

Plussat: Airport shuttle was good

Miinukset: We needed to ask for the toilet paper all the time. They were very tiny rolls. Since my stay last year, it looked more run down. It needs maintenance on regular basis. The shower took a very long time to warm up. Sometimes there would be extremely hot water coming out of the shower whilst showering. Breakfast could also have some variety.

Plussat: Very good happy

Miinukset: Good staff

Plussat: The breakfast was delicious and it was a good spread. In fact, this was also mentioned in the reviews that I had previewed. The room was relatively small. The WiFi was not great but ok on the mobile. The television and air conditioning were good.

Plussat: Clean rooms will definitely come again.

Miinukset: Very friendly all staff.

Plussat: Location and Staff

Miinukset: Needs to make significant improvement to bathing facilities Breakfast Area needs a face lift and the choice on offer

Plussat: Great place

Miinukset: Nothing

Plussat: Big and spacious roons

Miinukset: Food choice is purely india...No international food....

Plussat: Location and friendliness and helpfullness of staff.

Miinukset: Breakfast was good but same items everyday. Rooms were not as shown in the photos. Bit tired require redecorating, paint peeling and bathroom dull. In room fridge was very smelly inside.

Plussat: The staff were brilliant

Miinukset: Natural sunlight

Plussat: Cleanliness of property

Miinukset: Delay in Room Service

Plussat: I liked more or less everything including helpful behaviour of the staff including food.

Miinukset: Location

Plussat: PRICING

Miinukset: Breakfast

Plussat: Staff, Room, Cleanliness

Miinukset: Everything is good