Ratsada hotellia

Plussat: Perfekt place to stay. Very close to the bus stop from the airport. All around are shops, big market and a big food court as well. There is a wonderful lady in the reception. She is lovely and helpful with everything (she can manage motorbikes,transport to ferry,tickets on the boat..etc.). She speaks English very well! Our room was small, but there was all you need. The room had s special design and we had a private bathroom. Everyone can take bottled water in the lobby. There is also a tea, coffee, bread and eggs for free. We recommend this accommodation!

Miinukset: I can’t remeber :-)

Plussat: Just on front of chilva market. A small market but good for window shopping and for foodies there are lots of variety.

Plussat: I really like your service and place. This is the best hotel that i never been. Thank you for your kidness service

Plussat: The location is good. Near the airport busstop and opposite the Chilva night market. also you can walk to superstore in minute.

Miinukset: Aircondition is too small while the room is bigger. There has no place to hang the wet swimming suit.

Plussat: I like how unique the property is, as well as the surrounding “villas” the property offers. It’s located in a pretty central area of Phuket Town. Lots of shops and restaurants at a walking convenience. They provide 2 bottles of complimentary water daily which is MUCH appreciated!

Miinukset: Owner(s) really need to update and remodel their accommodations. ESPECIALLY the villas. Plumbing is outdated. Beds are hard and lacking. Villa are lacking decor, warmth and comfort. Bathroom had a horrible stench that just would not go away. They require you to remove your shoes, however, the level of cleanliness goes without saying... I never took my shoes off. Cleaning staff comes at odd hours. “Breakfast” offering of boiled egg (which is cold and sits for days in communal fridge), coffee and toast (never saw either) is quite miserable. I would not recommend wasting your money here. You aren’t getting any value for as much as you pay for a Phuket Town accommodation. Also, avoid that night market across the street like the plague!!!!!

Plussat: Ideal place for young people, backpackers. Reasonable prices and good location, nice night market in the neighbor.

Miinukset: Very noisy air conditioning, uncomfortable bed.

Plussat: Good location and have light meal 24 hrs.

Miinukset: We could hear a lot of noise coming from the street

Plussat: Everything.staff are friendly and accommodating.

Miinukset: None

Plussat: Wonderful stay!! Quaint, cosy and comfortable rooms in the center of the Phuket town, with easy access to all locations. 24hrs snacking corner with bread, boiled eggs, yummy jams, tea, coffee, etc along with kettle, toaster & microwave oven. Washroom is clean. Common areas and rooms are compact and basic, but nevertheless adequate. Place is decorated with antiques, art work and great pictorial guidance to nearby sites. Special thanks to the ladies at the reception who made our family stay very comfortable and homely. The complimentary drink and fruits was a welcome treat.

Miinukset: The reception remains unattended between 9pm and 9am, could be a hastle in an emergency. Although the staff was very helpful and assisted us with a spare key card as we were locked out.

Miinukset: The wi fi got disconnected as soon as the phone was locked. Breakfast was ok.

Plussat: location if you need business and shopping thai food at the restaurant is reaaly poor breakfast is ok staff at restaurant super great

Miinukset: always full of group tour of chinese people, we see some clean their things and shoe on the pool!!! disgusting!!! very noise they scream all night

Plussat: Pool Access and clean water ! Staff very helpful and also the cleanliness in the room !

Plussat: The receptionist are good.

Miinukset: 1- No one to help for taking the luggage 2- Insects and ants in the room 3- If the siphon pulls all the dirt will come out of the toilet. 4- Breakfast was bad.

Plussat: Nothing. However the place is clean and rooms are nice

Miinukset: Staff not friendly or helpful, bad location, taxi service is a rip-off, I booked for 2 nights and I checked out after the first night, this hotel is not a resort!!

Plussat: The view

Miinukset: The bed

Plussat: I liked the private access to the swimming areas and how clean and well maintained swimming areas.

Miinukset: A shuttle service from the hotel to beeches and other places of interest.

Plussat: Great place to stay,clean and comfortable. Beautiful swimming pool and friendly staff.

Plussat: Very comfortable room. Excellent swimming pool.

Miinukset: It was so far from everywhere. The staffs don’t speak English (it’s difficult to order something to eat). There was a party happening so we couldn’t eat at the restaurant. The breakfast was the worst ever, just Asian option.

Plussat: Staff was excellent and co-operative especially kitchen staff who helped us in vegetarian options.

Plussat: Nice pool, clean and spacious room. Quaint decorations. Staff was helpful

Miinukset: Location is far from main things we wanted to do like the night market and nice beaches

Plussat: Room size and beds were good with reasonable price.

Miinukset: The toilet and bathrooms are very old fashioned. Finding a taxi to move around was very hard and unreasonably expensive. No food ready isn’t is available nearby.

Plussat: Hotelli oli siisti ja kivasti sisustettu.

Miinukset: Hotelli oli huonolla sijainnilla. Aamiainen oli melko huono sekä uima-altaalla ei ollut aurinkotuoleja kuin niillä, joilla oli huoneet sen yhteydessä.

Plussat: Great service from front office staff. They are calling for welcome and check up guests. Great job girls:-)

Miinukset: My room is on the 1st floor, there are a lot of mosquito:-(

Plussat: We came to the hotel late at night, so we were late for a breakfast, and there was almost everything cleaned up. The moment they saw us in the breakfast room, the head of the kitchen brought everything to our table, they apologized and served us as if were the king himself. They really surprised us, thank you.

Plussat: Great room

Miinukset: Location was not the best

Plussat: Swimming pool and privacy

Miinukset: Hot water inside bathroom. Not fully function but overall is okay

Plussat: Friendly staff, cosy, clean and spacious room. I had an upgrade for my room (pool access which is very nice). Will cone back again!!!!

Plussat: Quiet Clean and Comfortable

Plussat: Stylish, clean.

Plussat: Everything is good & fantastic..

Miinukset: Breakfast is lousy.. Need some improvement

Plussat: Breakfast was amazing. Rooms were comfortable

Miinukset: Gym was very poor. I wouldn't even call it a gym

Plussat: Hotel was new and all staff was great!!!

Miinukset: Food was cold, but after I spoke to cook, they warmed it right up.

Plussat: * The cleaniness of our room because everytime we go out we come to a very clean room. * The staff are friendly and helpful.

Miinukset: * They dont have a service ride because transportation is not easy. It’s also hard to ask people around(sogtaew people) because they dont speak english. * Because we stayed for 6 days, we noticed that the food are just the same everyday.

Plussat: The hotel was extra ordinary when it comes to comfort, cleanliness and quality of food.

Miinukset: There could have been more options when it comes to room lay out. Me and my friends wanted twins beds and got none what so ever.

Plussat: The V I E W!!!! Awesome. Always changing, and from what we saw, the best view in Phuket! Also, the quietness. It is a distance from town and bars but this is generally good, especially for families on a vacation (pools and the beach is generally enough no?). There are two restaurants (both doing alcohol) within 10min walk plus the Resort's Bar & Grill which are all serving fantastic food. Nchantra does a complimentary bus service into town for shopping and back each day, but in 9 days we only used it twice, as the 4 tours we did took us away from this part of Paradise far too frequently. Reception went out of their way to get us IN before Check-In, and gave us late Check-Out (14:00) and booked the Airport Taxi for an hour later so we wouldn't sit around the Airport for too long. They always made us feel safe in Phuket and well-looked after. Only a phone-call away for the most trivial concerns, good advice or to be interpreters in emergencies. There was a turn down service and Reception organised additional taxis (charged to your account which we used for an evening sojourn to the Phuket Walking Markets, only on Sunday - Street Food and Bizarre) which ensured a clean reliable taxi and good driver for a prearranged, and cheap, price. Our doctor warned us against eating salad or brushing teeth with tap water before we went. At the Nchantra we ate everything, salad, sliced fruit, drank water from the tap to no ill-effects. A great testament to house-keeping practices and they flew in the face of all the Tourist warnings we were given! Well done. We loved it, and tipped all the staff (who are all Thai, and as people know, they are from the Land of Smiles) when we left. We feel we made friends and must go back, and we will. It is simply magic.

Miinukset: Nothing really. The bar could do with more than two beer flavours and the restaurant could use a Specials Board to keep long-term guests more entertained in a short but tasty menu.

Plussat: The rooms were awesome , food and drinks great value for money and staff were lovely

Miinukset: The walkways could do with some maintenance.

Plussat: The suit were amazing. Love every bit of iT

Miinukset: The breakfast and the food was horrible.

Plussat: Staff tried to do their best, but they couldn’t do much ! Laundry service was good... maybe the only good thing!

Miinukset: The place it’s not a 5 star place ! Maybe it was 10 years ago but now is in decay! Seems abandoned! No maintenance! The place smells mold, close and old in and out ! There are more then 50 apartments/rooms and we saw max 20 guests... and no-one happy ! The restaurant was a mess : for not fresh and not good... and then you see other people having fresh fish barbecue that we were not aware about and when we ask they said you have to order a day before... and there is not a many where to order from ... very confuse! The beach seems beautiful but it’s very dirty ... and nobody cares about ! Orribile! We paid for 5 days but we left after 3 days, losing money ... but we couldn’t stay there more ! Could be nice place rooms/apartments are big and with expensive furniture ... just not managed well probably from long long time !!!!

Plussat: The food was delicious, I highly recommend the food. The private beach is so good, the staff are so friendly. Amazing stay, will definitely come back again to stay more!

Plussat: A perfect place for a staycation. Staff were extremely helpful and the location is perfect away from all the hustle bustle of city life. Perfect for a getaway.

Plussat: Courteous and hospitable staff. Room was quite decent as well

Miinukset: The hotel should include halal food in their menu to cater Muslim customers. Also the in suite pool was 1.5 meters deep, which wasn't really very convenient for kids to play in it freely. Though the hotel doesn't seem to offer the tours themselves but the brouchers they had very quote expensive in comparison to what one could find by simply googling similar island tours. Washroom and shower room could use a little more privacy by avoiding the almost see thru doors

Plussat: View

Miinukset: Nothing

Miinukset: I think there should be a wider selection on the food and drinks menus and could do with a pool table.

Plussat: The price, the bed and a spacious room. Close to ferry port to travel to Phi phi & Phuket.

Miinukset: It was advertised as a room with balcony but there was no balcony just and „extra room without air conditioning with a window „claimed to be the balcony. Disappointing indeed. No facilities nearby but the lady owner offers transport for an extra charge.

Plussat: The owner, Sunee, was incrediably helpful including taking us in her car to a 7/11 so we could get something to eat.

Miinukset: A little bit out of the way.

Plussat: Nice living room experience and very kind of boss!

Plussat: Very friendly staff and very helpful

Miinukset: No pool, bed should be comfy hot water not consistent but other than the flaws had a great time with the owners they’re very accommodating and very friendly

Plussat: Near ferry terminal. Owner arranged ferry tickets & drove us to pier - paid reasonable price.

Plussat: Staff owner very accommodating and helpful

Miinukset: The location

Plussat: Very friendly host that is more family like. Sunee does everything to keep your expenses low and authentic. She took us to local authentic Thai restaurant. We developed a more family connection.

Miinukset: Remotely located from main Phuket area. Lack of public transport links.

Plussat: Close to the bus stop which was what we needed.

Miinukset: Drain in the bathroom sink didn't work properly, the pillow was really high and uncomfortable

Plussat: Nice room, swimming pool is a bit small but nice, the team was cool too.

Miinukset: Told them I'm vegetarian and having pork in my sandwich for breakfast (;

Plussat: Parking area

Miinukset: The staff charged me extra for the TAX invoice. !!!! I did not miss paying extra since it could be reimbursed by my company, but for those who would stay for your leisure propose; stay away!

Plussat: Very beautiful and clean hostel close to the bus station. I booked just to lay down some hours and I'm been surprised from the balance between quality and price. The girl at the reception is been very helpful take me to bus station for free.

Plussat: the hotel is somewhere in outside of phuket. nothing around to go shopping or casual dining. just small shops and some streetfood. the hotel could be nice if proper managed. incredible hot rooms and floors.

Miinukset: no aircondition in the floors. dirty, muddy, dark.

Plussat: the location is a walking distance from the bus terminal II. Thai food market stands just next to the hotel. Great customer services, clean room and bathroom.

Plussat: Service is good. Room is clean and organised. Staff always with smiles on their lips.

Miinukset: If you like to go to Patong, price of the taxi fare would be a little expensive.

Plussat: Very large room, close to busterminal 2

Plussat: Good location, helpful staff, room very confortable, awesome view.

Miinukset: The pool needs more cleaning.

Plussat: Cozy, clean, comfortable room with nice view from the window. Location near the bus terminal 2.

Plussat: Luxury room, close to bus terminal 2. Good price for what you get.

Plussat: Respan henkilö kunta sekä siivoojat.huoneen koko

Miinukset: Aamupala ei ehkä kovin länsimainen,uima-allas alue ei mitenkään viihtyisä ja allas itsessään pieni ja jäi hotellin varjoon jo aikaisin iltapäivällä allas pyyhkeet ei ollut itsestään selvyys vaan ne piti erikseen hakea.hotellin sijainti ehkä se huonoin asia eli jos ei ole omaa autoa siitä ei voi kävellen mennä turvallisesti mihinkään,ostos keskukset 2.5 kilometrin päässä,samoin ruoka tai juoma ravintolat sekä illan vietto paikat ihan toisessa päässä kaupunkia 3-4 kilometriä

Plussat: ROOM ARE CLEAN AND SPACIOUS

Miinukset: LANGUAGE PROBLEM AND HARD TO SPEAK WITH RECEPTIONIST IN ENGLISH

Plussat: Room spacious .

Miinukset: NO security personnel at the entrance of the hotel. Inhouse Restaurant was closed due to low occupancy. Nó nearby decent restaurants. Only one staff attending the guests and doesn't speak English. Reception area was dark . Located at the outskirts. ..distance from the main town is nearly 15 mind by car. No taxis available. You have to book a taxi from the hotel and it was expensive

Plussat: Property was walking distance to visit an island by boat and taxi service was available for return ride - taxi was on call to visit Phuket ver convenient!

Miinukset: Communication with all but 1 staff was difficult but we used iPhone to find translator which helped. We got a room away rom street noise and that helped us rest well.

Plussat: Nice big room with a balcony and bathroom. Had kettle, fridge etc what we needed.

Miinukset: We wanted breakfast in the morning but there was no chef to cook. Bit of traffic noise because it's close to the main road but didn't really bother us.

Plussat: big room and big balcony

Plussat: Very nice hotel. Great value for money.

Plussat: the space are huge! the room and bathroom are very comfy, especially the bathtub! No problem with water, electricity. And the staff are exceptionally helpful. The minimarts are near

Miinukset: The location are quite far from beach / phuket town The town bus / taxi are rare, no bus to airport neither Bike / car rent were not seen around here The bed are extra firm.. No breakfast

Plussat: One of the staff were very helpful. The fact that the location were near to transportation rental, bus terminal and lots of near by 24 hours store and muslim's restaurant. Room service were good.

Miinukset: Its hard to communicate with the staff. Toilet are super dirty. Shower curtain that i cant bear to touch. Bed sheet were torn, comforter were torn.

Plussat: The pool after a day out

Miinukset: The location is not close but you can rent a bike explore and sleep at a decent priced place. Well worth it!

Plussat: Nothing, its a disaster of a place. I would advise you give this place a very wide berth.

Miinukset: Over night in transit facility? The student guests arrive late evening cause havoc and noise throughout the night. No staff to deal with them. BIGGEST MISTAKE I have ever made when booking a holiday accommodation.

Miinukset: The swimming poll was not working.

Plussat: The facility was clean and modern

Miinukset: Didn’t like the stray cats/dogs and cat/dog poop in the walk path to my property. The cats were jumping on the table and trying to take our food while we were trying to enjoy dinner beside the pool.

Plussat: Nice hotel

Miinukset: The receptionist doesn’t speak english

Plussat: Staff is great Good environment

Miinukset: Unfortunately no breakfast

Plussat: Good location, good setting. Very clean. Staff waited for me for a late arrival. Was very friendly and helpful.

Miinukset: A higher attention to maintenance could bring some improvements. For example, had to flush toilet twice, basin tap loose and AC filters required a clean.

Plussat: Seculded, 5 min walk to the beach and to the restaurants in Siray Westin resort.

Miinukset: Not so close to the Rassada Pier, 10 min drive, finding taxi early morning may not be easy unless arranged in advance.

Plussat: near to the pier nice pool

Miinukset: no English-speaking staff no recommendable beaches no restaurants

Plussat: The bungalows were a good size and very clean and the gardens were well kept. The resort was convenient to us as we were getting a boat from the pier which is just a short drive away.

Miinukset: The free WiFi was a disappointment as we were only able to connect 2-3 times and only for a few minutes. Also, the on-site restaurant was no where to be seen and when we asked at reception where we could get food, we were advised there were restaurants 1km down the road. After 2Km and no restaurant in site, we ended up at a very small Thai shop with very limited food options.

Miinukset: That place was horrible.No beach .you should tell that in your site.Nobody cant speak English.

Plussat: - not too far from the center , just 10 km from Patong beach - 24 hours reception

Miinukset: -on our second day about 4 pm me and my boyfriend we take a nap , then we heard someone knocked the door so many times but we felt too tired so we decided to don’t open the door then we realized that someone opened our door, it’s was a cleaning lady she opened our door with her own key without proof from us and asked me “You want to clean the room? “ i was so shocked i never saw something like this in my life that the staff opened the door while having customer in the room that’s terrible . -scooter 300/Day ( but soooo old and not strong enough to ride 2 person ) - Wifi doesn’t work good ( we stay on the 4th floor)

Plussat: Super big room.

Miinukset: A little dusty, far from points of interests.

Plussat: Good parking lot

Miinukset: Need to be more clean

Plussat: Good location for our needs

Miinukset: No Kettle or tea/coffee facilities in room.

Plussat: Cheap and good location

Plussat: There's a wonderful breakfast place right next door and just down the street there is a food market with cheap and delicious food.

Miinukset: The beds were a lot firmer than I'm used to in the US

Plussat: We like almost everything specially the views is spectacular and fabulous. The food is delicious, staff's of hotel is very friendly, accommodating. Tong she is amazing and the guy assign in restaurant his nice and good too. The receptionist they're both very approachable. Eventhough location wisely are not in the center but they had free shuttle ride which you feel that your in a private car. It is amazing experience for me and my husband diring are stayed. Value of money is good.

Miinukset: Nothing too mention

Plussat: Spacious room and a comfortable bed and pillows... Very quiet, slept very well.

Miinukset: Shower was a bit old, and could do with an upgrade.

Plussat: Good view. I like the landscape. I like that it is over a mounting. Clean. Warmth.

Miinukset: Far from Patong.

Plussat: A little bit out of town but had free shuttle bus

Miinukset: Ants all over the outside on railings and around the coffee machine at breakfast.Flying insects in hallway outside room at night and on floors in the morning dead but we had to walk over(crunch, crunch). Had to pre book shuttle bus each way in advance and when on hols it puts pressure on you to be back at pick up point.Construction work started at 8 in the morning that we were not told about.

Plussat: Beautiful view over phuket town. Very good and tasty breakfast. One time a day they bring you to some nearby places, like the nice market area or old town for free. Very close to the German consulate.

Miinukset: The hotel has just two own motorbikes for rent....We not get one. ..

Plussat: Beautiful, big clean rooms Looks exactly how it does online Hotel is so quiet and private Free shuttle buses to and from the mall, markets and other shops Good food and great area to have lunch or dinner upstairs Good room service

Miinukset: I don’t want to fault this property but the communication over the counter in the lobby was a bit difficult

Plussat: The room was clean and modern, the bathroom was good too. The roof top lounge was good.

Miinukset: The hotel was difficult to get to and a long way from the coast. It was accessable by a very steep driveway or steps. Not suitable for the elderly, there was a lift to all floors, but so many steps still. The food was expensive and not very good. Many resturants local are cheap and very good. There was a lot of building work going on, and lots of painters working. Strong smell of paint.

Plussat: Everything was great , I’ll be sure to come back again

Miinukset: The breakfast , could be better

Plussat: It was on a hilltop so the view was beautiful. The staff were friendly too.

Miinukset: It's not very close to tourist attractions.

Plussat: Good staff. Convenient location for business trip.

Miinukset: Swimming pool is not good. Clean but bad design. Gym not useable either. Hotel feels tired. Needs a renovation in my opinion.

Plussat: The place is cheap and provide an excellent view and facilities. It gives a great value for money.

Miinukset: breakfast

Plussat: The bed was very comfortable and the room had alot of space. The bathroom was also very spacious and nicely decorated.

Miinukset: There was alot of wasted space. It would have been nicer to have smaller windows with a balcony to enjoy the view. Instead the outside space was behind the room where the walkway to the other rooms was, so not very private, and very hot. We came from England so we were looking forward to sitting by the pool in the sunshine, but the lounge chairs were inside. This was very disappointing.

Plussat: No kitchen, no restaurant, no swimming pool, no bar, only room....

Miinukset: see above

Plussat: the rooms were huge and the view was fantastic

Miinukset: hotel menu was very limited and the hotel itself was remote (600 baht round trip into Phuket town)

Plussat: The friendly and helpful staff and the quality of the accommodation

Miinukset: No

Plussat: Family Room and helpful staff

Miinukset: Location is far away from Phuket Town and taxi is very expensive.

Plussat: hotel stuff is very friendly, specially old leady women who serving breakfast,she is mind blowing.

Miinukset: location far away from Airport and bangla walking street.

Plussat: Ratana is a warm, welcoming place. Staff are excellent and would treat you with great respect. Most staff are English speakers and you'd have no problem in communication. I'd highly recommend you learn a little Thai to respect the country and the welcoming people. Breakfast was great, and was in abundance. Pool is amazing and water is very clean. Rooms are bigger and much nicer.

Miinukset: Located near bus terminal 2, Ratana doesn't have the proximity to beaches. However, it's closer to Phuket town and to Rassada pier. This is the only thing I'd say I disliked about Ratana, but I already knew it.

Plussat: A satisfactory hotel with good breakfast.

Miinukset: The hotel should serve lunch and dinner

Plussat: staff are nice

Miinukset: worst breakfast ever...... disgusting

Plussat: location is good, staff is very nice

Miinukset: i preferred if the breakfast was international

Plussat: Room was good size, clean and quiet.

Miinukset: The location....no action....very little people. Great if quiet and expensive taxi to get places.

Plussat: The room was big enough for a family

Miinukset: The break fast was poor

Plussat: Staffs were very nice and helpful . Hotel facilities were excellent. Morning breakfast was delicious.

Plussat: Accessibilty

Miinukset: Nice place

Plussat: cheap with non a/c, and very close to the main road between the airport and the ferry to Koh Phi Phi.

Miinukset: Sort of a hole in the wall - definitely get what you pay for. We chose a fan room and didn’t realize, so it was cheap but very hot in the room.

Plussat: Not so bad ...

Miinukset: No toilet paper, no sink to brush the teeth or the hand, have to do it in the shower, they said there is air conditioner but in fact it’s working only one hour per days, and they didn’t put it all when I was there. Toilet so dirty. The place where it’s situated isn’t really nice, it’s the border of the city. Only very small lockers, not in the room. If you have no choice that can fit for one night.

Plussat: Staff friendly and helpful. Cheap hostel.

Miinukset: It’s located far from everything. Rent a motorbike if you decide to stay here. It’s not clean. Toilets are ok, showers and bedrooms no... be ready!

Miinukset: Smell bad . Dorm too hot . Beds too close to each other. People talking loud

Plussat: It’s clean, quiet and cozy hostel. I think its one of the cheapest hostels in Phuket. The only thing is location, for me it wasn’t a problem cause I had a bike. But if you don’t drive a bike probably you might think about other hostel near the beach.

Plussat: i only stayed 1 night, it was great experience the owner always showed interest in helps me for feel confortable.

Plussat: It’s okay

Plussat: Best location, many good restaurants, easy to travel, almost all personal very helpful.

Miinukset: -

Plussat: It is good for solo travelers and friends..good place to stay..very peaceful away from the crowd..The staff is very cooperative and nice..

Miinukset: The wash rooms must be more cleaner, the doors are hard to close and open

Plussat: Value for the money

Miinukset: A little bit far away from town