Ratsada hotellia

Plussat: Staff were always ready to offer assistance & the pool was amazing & room was spacious.

Plussat: Nice hotel, nice room, we had pool access by surprise! Friendly staff. Breakfast was great, a lot of local/chineese alternatives. Close to the bus station, 10 min walk.

Miinukset: Tired after a long flight it was not so very nice to here people talk (scream) loudy and long in the lobby at two o'clock in the morning.

Plussat: Very friendly staff and good price!

Miinukset: Not much to do in the area.

Plussat: The only plus point was they upgraded one of the rooms. The rooms were not properly designed. Beds were hard. Most of the rooms were twin bed rooms which are not ideal for couples

Miinukset: 1. Hard bed. 2. Rooms with French toilets. 3. Location 4. Breakfast 5. Twin bed rooms

Plussat: Super nice, quiet, clean, modern and comfortable hotel, with great breakfast and super caring and helpful personal, especially front office manager Betty, who helped us a lot! Thanks again Betty, You rised hotels value for sure! Room was with great pool view.

Miinukset: Surround area quite boring, without good dining and entertainment options.

Plussat: Hotel has a beautiful pool and nice rooms.

Miinukset: Hotel works with groups so breakfast is usually full of people and options are for Chinese audience. For me, the bed was not so comfortable.

Plussat: Perfekt place to stay. Very close to the bus stop from the airport. All around are shops, big market and a big food court as well. There is a wonderful lady in the reception. She is lovely and helpful with everything (she can manage motorbikes,transport to ferry,tickets on the boat..etc.). She speaks English very well! Our room was small, but there was all you need. The room had s special design and we had a private bathroom. Everyone can take bottled water in the lobby. There is also a tea, coffee, bread and eggs for free. We recommend this accommodation!

Miinukset: I can’t remeber :-)

Plussat: Ideal place for young people, backpackers. Reasonable prices and good location, nice night market in the neighbor.

Miinukset: Very noisy air conditioning, uncomfortable bed.

Plussat: Good location and have light meal 24 hrs.

Miinukset: We could hear a lot of noise coming from the street

Plussat: Everything.staff are friendly and accommodating.

Miinukset: None

Plussat: Wonderful stay!! Quaint, cosy and comfortable rooms in the center of the Phuket town, with easy access to all locations. 24hrs snacking corner with bread, boiled eggs, yummy jams, tea, coffee, etc along with kettle, toaster & microwave oven. Washroom is clean. Common areas and rooms are compact and basic, but nevertheless adequate. Place is decorated with antiques, art work and great pictorial guidance to nearby sites. Special thanks to the ladies at the reception who made our family stay very comfortable and homely. The complimentary drink and fruits was a welcome treat.

Miinukset: The reception remains unattended between 9pm and 9am, could be a hastle in an emergency. Although the staff was very helpful and assisted us with a spare key card as we were locked out.

Plussat: Location was right opposite chillva night market. There were local eateries that we could walk to for meals.

Miinukset: Although the area was generally clean, cleanliness could be improved. We saw 2 lizards during our stay.

Plussat: The room was comfortable, and spacious very clean I loved how we had our own courtyard that was a hop step and Jump into the Pool. The staff at the Restaurant were very helpful and accommodating.

Miinukset: Language Barrier between us and the Front Desk staff (only some) was a big challenge.

Plussat: Swiming pool looks good.

Miinukset: Location is terrible. Other things are so so but not good.

Miinukset: The location not so good.

Plussat: The pool was from my room, and room was spacious

Miinukset: Location was not close to the beach

Plussat: Cleanliness and friendliness of the staff even though they do not fully understand English

Miinukset: Uncontrolled noise at night especially on the night of the function....really

Plussat: The staff and facilities were really good. The pool is amazing and is kept in pristine condition. The buffet breakfast has a good variety of food.

Miinukset: The location is unfortunately not near beaches. This made transportation costs a little high at times.

Plussat: The staff were wonderful

Miinukset: Location was a little out of the way

Miinukset: The bed is very noisy, it made noise everytime I moved me self.

Plussat: The owner, Sunee, was incrediably helpful including taking us in her car to a 7/11 so we could get something to eat.

Miinukset: A little bit out of the way.

Plussat: Nice living room experience and very kind of boss!

Plussat: Very friendly staff and very helpful

Miinukset: No pool, bed should be comfy hot water not consistent but other than the flaws had a great time with the owners they’re very accommodating and very friendly

Plussat: Near ferry terminal. Owner arranged ferry tickets & drove us to pier - paid reasonable price.

Plussat: Staff owner very accommodating and helpful

Miinukset: The location

Plussat: Hosts were very friendly and accommodating as we were a little late. Our host even took us to find food with her own transport which I found awesome. Host took us to the ferry and even translated for us

Miinukset: There is nothing negative to say

Plussat: Very friendly host that is more family like. Sunee does everything to keep your expenses low and authentic. She took us to local authentic Thai restaurant. We developed a more family connection.

Miinukset: Remotely located from main Phuket area. Lack of public transport links.

Plussat: They don't have breakfast service

Miinukset: The hotel has nothing in the terms of room service.

Plussat: Good wifi, very clean and comfortable room, with considerate details, such as a towel hanger on the balcony.

Plussat: The apartment was great, very spaceous and very good bathroom. Nice pool. The location isnt great, but fine for a 1 night stay on our way to the islands. There arent many reataurants around, we ordered food from Foodpanda wich was great! 7 eleven is a 2 minute walk

Plussat: Nice hotel

Miinukset: Far away from town

Miinukset: Not very clean and a very poor breakfast.

Plussat: Property is maintained well and has ample parking. Its located away from bustling beaches and ideal for those opting to hire a Car for commuting in Phuket.

Miinukset: The staff need to get some training on Customer Service!!

Plussat: Delicious breakfast, nice swimming pool, and a very nice room with a small balcony. The front desk person arranged for a motorcycle ride to the pier at 730am and the driver was 10 minutes early. Very easy walk from the bus station to the hotel.

Plussat: Staff very nice as my room was having some smell in the bathroom, then the replace my room with upgraded villa (best in hotel) with awesome view.

Miinukset: Far from famous beaches in Phuket like patong beach, needs about 45 min.

Plussat: It is quiet and spacious.

Miinukset: It locates right next to the beach, but the beach is not clean(lots trashes) . It charges 5,000THB(ca. 150Euro) per person for Gala Dinner excluding drinks and a room over 500 Euro per night. It is overpriced.

Plussat: Amazing property with private pool in the rooms. Staff was courteous and polite. Attentive to needs. Family friendly. Room was very spacious with a jacuzzi. Private pool was larger than many places I have stayed in.

Miinukset: 3 star property. No lift or elevators. Remote location. Staff needs to improve English language skills.

Plussat: Staff was ok.

Miinukset: Property old, outdated, need improval, bugs and geko in room.

Plussat: The pool villa in which we stayed was very clean and tidy. The staff are friendly and quick to respond to requests. The place is refreshing as it is so close to the beach. The pool is just next to the beach and it has the infinity pool effect. We had a good time lazing on the beach beds at night and stargazing with the waves crashing in the background with the lovely breeze.

Miinukset: The front of the villa is little open and people outside can see through. Obviously, one would not want this for their pool villa suite with an outdoor Jacuzzi. But the staff asked if we want it to be closed, and they did close it with some covers.

Plussat: The hotel was clean and comfortable. The pool was clean and so long! We liked the area as it is not high touristy type area. There is an amazing restaurant just down the street. It was like an auntie cooked for us every evening. The breakfast was included and was good. They were happy to make me eggs the way I liked them every day. The staff were kind and friendly. There was an inexpensive do-it-yourself laundromat close by. The area felt very safe.

Miinukset: It was loud! Our room was close to the stairs and it was super loud. There were children running and screaming in the halls, people swimming super late at night, and a bus tour group that were also extremely loud!! Put a damper on the hotel experience. Pool hours would have been nice!

Plussat: The hotel upgraded us to a swim up room which was a nice touch but the location is a bit of a walk from the old town and Rang Hill. The hotel is great but I wouldn't recommend it to anyone who isn't driving.

Miinukset: The shower soaked the bathroom everytime it was used due to the positioning of the head but everything else was fine.

Plussat: Great service from front office staff. They are calling for welcome and check up guests. Great job girls:-)

Miinukset: My room is on the 1st floor, there are a lot of mosquito:-(

Plussat: We came to the hotel late at night, so we were late for a breakfast, and there was almost everything cleaned up. The moment they saw us in the breakfast room, the head of the kitchen brought everything to our table, they apologized and served us as if were the king himself. They really surprised us, thank you.

Plussat: the cleanliness

Miinukset: the halal food not available in restaurant

Plussat: Great room

Miinukset: Location was not the best

Plussat: Friendly staff, cosy, clean and spacious room. I had an upgrade for my room (pool access which is very nice). Will cone back again!!!!

Plussat: Quiet Clean and Comfortable

Plussat: Room was comfortable as the suite das booked

Miinukset: Staff at night were helpful but didn't understand English. Breakfast was very basic. For vegetarian only bread and jam and butter was provided after requesting

Plussat: The room was clean & good. Housekeeping was excellent. Staff response was good

Plussat: Nice spacious room, silent, nice staff, clean and close to bus terminus with multiple street food sourrounding.

Miinukset: Slow elevator

Plussat: Good location, helpful staff, room very confortable, awesome view.

Miinukset: The pool needs more cleaning.

Plussat: Big rooms, nice local restaurants nearby, close to bus terminal.

Miinukset: The place is not clean and needs a full update. They only offer the basics, definetly not a 4 stars hotel. Placed far from the beaches and the touristic places.

Plussat: My room was clean, spacious, the staff were exceptionally helpful and friendly, and it was close to the bus station.

Plussat: Value for money, good wifi and good gym facility

Miinukset: - The staff at the reception need to be more welcoming - Breakfast was cold and not much selection - We have single duvet on double bed

Plussat: Respan henkilö kunta sekä siivoojat.huoneen koko

Miinukset: Aamupala ei ehkä kovin länsimainen,uima-allas alue ei mitenkään viihtyisä ja allas itsessään pieni ja jäi hotellin varjoon jo aikaisin iltapäivällä allas pyyhkeet ei ollut itsestään selvyys vaan ne piti erikseen hakea.hotellin sijainti ehkä se huonoin asia eli jos ei ole omaa autoa siitä ei voi kävellen mennä turvallisesti mihinkään,ostos keskukset 2.5 kilometrin päässä,samoin ruoka tai juoma ravintolat sekä illan vietto paikat ihan toisessa päässä kaupunkia 3-4 kilometriä

Plussat: Environment and breakfast

Miinukset: nothing...all ok

Plussat: Very nice clean rooms, restaurant had good food. Staff were very friendly.

Miinukset: Pool was not very clean, needs updating. Lots of mosquitos and construction at the time which was noisy.

Plussat: Staff, facilities & cleanliness and very friendly behaviour

Miinukset: Hotel locating on the hill top, some of the taxi drivers not ready to drop off in front of hotel

Miinukset: Its far away from pattong , lik 30min ride Breakfast is very basic

Plussat: Staff were very friendly and helpful Hotel was clean and quite Big rooms with a great view Food was tasty

Miinukset: As its abit out of the way sports channel in bar or rooms would be great.

Plussat: I will give five starts for the great help of the hotel crew: advices, free transport, help with rent of new car, cleaning. Rooms are very clean, but I recommend to take some Glade thing, as fan in shower to powerfull and take smells from pipes. Swimming pool is just to refresh yourself - small and without any view. Airconditioners are very good and powerful. TV has USB at the back side so you can download own movies, cartoons and series to USB stick and watch each evening (but hard to reach the socket, better to take extention cable). Breakfast is ok, different each day so you can try Thai food. Restoran is ok. Beds are very big and has huge blanket, so its very comfortable even with kids.

Miinukset: Swimming pool was not so good and clean, but they build a new one

Plussat: The place is cheap and provide an excellent view and facilities. It gives a great value for money.

Miinukset: breakfast

Plussat: The bed was very comfortable and the room had alot of space. The bathroom was also very spacious and nicely decorated.

Miinukset: There was alot of wasted space. It would have been nicer to have smaller windows with a balcony to enjoy the view. Instead the outside space was behind the room where the walkway to the other rooms was, so not very private, and very hot. We came from England so we were looking forward to sitting by the pool in the sunshine, but the lounge chairs were inside. This was very disappointing.

Plussat: No kitchen, no restaurant, no swimming pool, no bar, only room....

Miinukset: see above

Plussat: the rooms were huge and the view was fantastic

Miinukset: hotel menu was very limited and the hotel itself was remote (600 baht round trip into Phuket town)

Plussat: The friendly and helpful staff and the quality of the accommodation

Miinukset: No

Plussat: Huge rooms and huge bed and nice large cool glass bottles of water

Miinukset: Very little English from staff and nearly impossible to find anyone in the local area that spoke English, shower was cold and useless and too far out of town and the beach if that’s what your looking for. They also tried to charge us 760 bht for 2 days to hire a moped, checked out a day early because we disliked it so much

Plussat: Rooms were clean and spacious.. comfortable beds

Miinukset: Staff isn't much co-operative...The guy at desk kept asking for my passport after giving a photocopy to him..The hotel has no right to keep someone's passport...He wasn't aware that I had previously paid for my stay..Wasted my time

Plussat: No Kitchan

Miinukset: Provide Breakfast Tea Coffee etc.

Plussat: Clean and huge room

Miinukset: This hotel far from town Difficult to find food and public transport

Plussat: - not too far from the center , just 10 km from Patong beach - 24 hours reception

Miinukset: -on our second day about 4 pm me and my boyfriend we take a nap , then we heard someone knocked the door so many times but we felt too tired so we decided to don’t open the door then we realized that someone opened our door, it’s was a cleaning lady she opened our door with her own key without proof from us and asked me “You want to clean the room? “ i was so shocked i never saw something like this in my life that the staff opened the door while having customer in the room that’s terrible . -scooter 300/Day ( but soooo old and not strong enough to ride 2 person ) - Wifi doesn’t work good ( we stay on the 4th floor)

Plussat: The stuff was careful and helpful

Miinukset: The location is little far away from the main attractions but you can rent a scooter in hotel and that gets easier access to everything

Plussat: View from our room was amazing, we loved how the bathroom was outside, kept steam out of our room, and allowed us to enjoy the weather a little more. Shower area was huge! Room was really nice and clean, staff was very helpful even through language barriers. Bed was amazing, no weird lumps, clean sheets. Just all around a great place to stay. You're away from everything but not too far. This place is good to have a rental car or scooter. We loved it here so much, we extended our stay!

Plussat: ROOM ARE CLEAN AND SPACIOUS

Miinukset: LANGUAGE PROBLEM AND HARD TO SPEAK WITH RECEPTIONIST IN ENGLISH

Plussat: Nice big room with a balcony and bathroom. Had kettle, fridge etc what we needed.

Miinukset: We wanted breakfast in the morning but there was no chef to cook. Bit of traffic noise because it's close to the main road but didn't really bother us.

Plussat: Very nice hotel. Great value for money.

Plussat: the space are huge! the room and bathroom are very comfy, especially the bathtub! No problem with water, electricity. And the staff are exceptionally helpful. The minimarts are near

Miinukset: The location are quite far from beach / phuket town The town bus / taxi are rare, no bus to airport neither Bike / car rent were not seen around here The bed are extra firm.. No breakfast

Plussat: One of the staff were very helpful. The fact that the location were near to transportation rental, bus terminal and lots of near by 24 hours store and muslim's restaurant. Room service were good.

Miinukset: Its hard to communicate with the staff. Toilet are super dirty. Shower curtain that i cant bear to touch. Bed sheet were torn, comforter were torn.

Plussat: The pool after a day out

Miinukset: The location is not close but you can rent a bike explore and sleep at a decent priced place. Well worth it!